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Gary’s Bikes

5.0 (2 reviews)

Services - Gary’s Bikes

Bike repair and maintenance

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1 year ago

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1 year ago

This is the best bike shop around! Very reasonably priced and amazing customer service.

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People searched for Bike Repair/Maintenance 103 times last month within 15 miles of this business.

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Mad Dog Cycles - Doug enjoying life

Mad Dog Cycles

(65 reviews)

$$$

We bought two of the new Aventon 4 e-bikes and had a fantastic experience. Mad Dog's expertise…read morereally stood out, and they focused on making sure we chose the right bikes rather than pushing a sale. On top of that, their customer service was exceptional.

I came to Mad Dog Cycles because they are the closes shop to me that work on electric scooters…read more First off, all the staff was great, customer service was great and the technicians were great. That being said, I came in to get my back tire replaced. I had the replacement tire, and they put it on without issue only charging me for the labor. I came back to get it that same day (which was amazing) while picking it up I asked if they could pump up the tires. The staff did so without complain, but while inflating the tires noticed that the front tire wouldn't hold air (this was a new problem) and neither would the back tire. They replaced the back tire tube free of charge, and I bought an additional tube for the front. While walking back I casually asked if this would be covered under the original labor price? He replied "no" that I would be required to pay a new labor fee if I wanted them to work on the front tire. I don't blame the staff for this poor experience I blame the owners that made this policy and enforced it to the point that the staff didn't feel like they had any leeway whatsoever. if I was asking them to do significantly more labor, I would have gladly paid the additional price. My great experience was completely soured by the end. I will not be returning to this shop regardless of how good the staff is with owners that enforce such anti-consumer policies.

Level Nine Sports

Level Nine Sports

(24 reviews)

$$

A misleading ad about a ski package led me order it. The description was of skis and bindings and…read moreall the pictures showed the bindings mounted on the skis. There was one package price listed. I ordered them as such. I then received a shipping notification for the bindings with a separate price. I called immediately to cancel the order as I knew that having bindings mounted was not cheap. This was not what I budgeted for. I was told that everything was shipped, so the order could not be cancelled, but to call back when I received everything for an adjustment or to return the equipment. Btw, when ordering I was offered a 15% coupon, but then at checkout was told it didn't apply to my order. When I received the order, I checked with local ski shops and $100 was the lowest price I could find for mounting. I spent a half hour on the phone with a polite, understanding customer service rep inquiring about some type of credit. $25 was the offer. I pointed out how the ad was misleading, an offered coupon was not honored, and it would cost them more if I returned everything. I simply wanted at least half of the mounting cost reimbursed. The most frustrating aspect of this customer service interaction was that a supervisor will not get on the phone. The poor rep had to keep going back and forth. When she told me she could escalate the issue to a supervisor, I readily agreed, but she pointed out they would respond by email! THEY WILL NEVER GET ON THE PHONE AND SPEAK WITH SOMEONE!!! Sorry, that's horrible policy and I would discourage anyone from patronizing this business.

Beware when ordering ski boots as part of a package deal…read more Be sure of availability of sizes of ski boots with a package your purchase. I returned my boots and wanted to get the next size up. Since there were none available in my size, I received a refund (based on package pricing (about $80). If I want to get a larger size boot, I need to select another model/brand and pay the regular (non-package deal price), which means will need to spend approximately $200 more for a comparable boot, not including the $44 it cost to ship the first pair back. I do not recommend purchasing boots if you are not absolutely sure of the size you need. When I asked about the return, customer service said "We always recommend to go in and try different boots on before purchasing online". I was never given (nor saw online) this recommendation.

Gary’s Bikes - bike_repair_maintenance - Updated May 2026

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