Julia is awesome. Helps me manage my spa in a very professional and friendly manner every time I…read moreneed help

Service was great and they were very helpful in explaining their products and quality of their…read moreproducts. Definitely recommend.

I will not shop at this store. Most of the help is not very good. However, Leslie's does have…read morepretty good prices. So, ordered from the website and pick up your order at the store. Good Leslie's prices without the mediocre service.

Wolfe and the rest of the staff have been very helpful and responsive to all my inquiries. Wish I…read morehad know about Leslie's comprehensive pool services from the very beginning! Thanks guys!

Excellent experience from purchase through follow-up service. I purchased a hot tub from them, and…read moreeverything was delivered and set up as expected. What really impressed me, though, was the service after the sale. About three months later, I had a filter that was extremely tight and I couldn't get it loosened. Mike, the technician, came back out to my house and took care of it for me. He was extremely helpful, professional, and made sure everything was working properly before he left. It's easy to provide good service when making a sale, but how a company treats you afterward says a lot more. Mike and the team demonstrated that they truly stand behind their products and take care of their customers long after the purchase. I really appreciate the service and would definitely recommend them to anyone looking for a hot tub or spa.

We were losing water and needed a repair. We called around for some quotes but we always end up…read moreback at Hydra. Not just because we bought our pool and hot tub from Hydra, but because they consistently have the best service. Mike, their service technician, responded quickly to our concern. He came out and was on time. Unfortunately, that morning, an animal decided to go for a swim and didn't make it out alive. Due to this, we had to reschedule and Mike made it a priority to get back over ASAP - once we shocked the pool! He came again, on time and prepared and fixed the pool. Right in time for the last day of school! Thank you Hydra - Thank you Mike

We were having a really hard time getting our pool ready this season and had Brett recommended to…read moreus. He came out and gave us great advice and recommendations. We thought we needed the sand in our filter switched out and instead of just jumping at a chance to make money he let us know our filter was still working as it should be and taught us a few things to help it function better. We were also interested in converting to a salt pool and he was able to do this for us pretty quickly! Would definitely highly recommend and have him back for any of our pool needs.

Brett was phenomenal! He jumped in and helped me sort out my pool issue before I destroyed all of…read moremy equipment. Very professional, helpful, patient and prompt. We all need a Brett in our lives!! Thank you.

Update: We finally passed inspection. Absolutely NO help from Charlotte Fiberglass Pools. We had to…read morecontacted the electrical company, which were surprised to hear anything else needed to be done. No one from the pool company contacted them in the 2 months we kept asking! If you decide to go with them, notice how the contract asked for payment "upon delivery" but not completion. They will deliver, they just don't get back to you to finish.

Nice pool and salesman.....after that forget about it…read more Between the customer service and the owner, noone will help you after that. Spend $30K on a pool and you then get the shaft. Multiple guarantees from Nick, Julie, Madison, Nuiry that my concrete deck will be fixed. Well, 6 months later still not fixed. Do yourself a favor and look elsewhere.

I had a pool leak that Jeff evaluated for me, after a thorough investigation/ videos he showed me…read morethat my liner and gaskets were the issue. Jeff quickly ordered the liner and put me on his schedule to replace the liner and fix all the issues! He did a fantastic job (with the help of his son Jake) My liner looks so much better than before, I appreciate his hard work! He even gave me recommendations for closing the pool and chemicals were also supplied. Thanks so much!

Carolinas did a great job! Would definitely use them again. They were always on time for the…read moreappointments and we are very happy with the final product

Ted knows his stuff. I received great service and wish I had him be able to do our work much…read more sooner. He is truly gifted with attention to detail, experience, skill, and integrity with perfect down to the millimeter precision pool liner installation. Ted also repaired vermiculite damage that occurred due to us not knowing the pool had been drained completely due to a storm causing a large branch to tear the liner after falling on our fence. Excellent work with great follow up, educational materials, and support. Probably the most honest businessman I've encountered since coming to NC. Highly recommend.

Ted has so much knowledge that he was willing to share. Took his time explaining options…read morethoroughly. Is very down to earth and not salesy at all. When the time comes to replace our liner we will definitely be giving him a call.

My husband and I wanted to take the time to offer our rave reviews of Lombardo Pools. Working with…read moreKeith and trusting him to keep steering us in the right direction during our pool build was invaluable. The crew was hard working and professional throughout the process. Our pool was on time and on budget and we are thrilled with the outcome. We have already recommended Lombardo Pools to our friends who are in the process of building. We recommend Lombardo to you too!!!

I purchased a home with spectacular pool built by Lombardo Pools. The pool is beyond phenomenal and…read morea bit overwhelming because it has so many cool features. The bad thing is I don't know how to work anything for when it comes to Maintance: vacuuming, back washing etc. the pool has many features including waterfalls, waterslide, spa, lights, heated, solar etc. I called to schedule an appointment for a "pool school". Was told that someone would call and schedule an appointment. It has been 3 long weeks no call to setup the appointment. When I call to follow up, no one answers. Messages left, no one returns calls. You may be busy, but a courtesy call for a new customer would be nice. I am very disappointed at the customer service with this company. If they weren't the pool builder, I would go else where....and probably will anyway. At this time, I do NOT recommend this company. ***UPDATE: I have been contacted and have a scheduled "pool school" on Tuesday. Once I have officially been helped & educates, I will update my review. Thank you for the return phone call!!

So this review is long overdue, but better late than never. We purchased a hot tub from FOL and…read morewere extremely pleased with the sales and installation process. In talking with Andrey during the installation, we learned FOL also does landscaping, outdoor patio and kitchens etc. We contracted with FOL to have 12 trees (a combination of thujas and arborvitae), azaleas and purple fountain grass. We also had them extend the sprinkler system into the back yard. Couldn't be more pleased with all of the work the team did. Again, great sales and service and follow up when we had questions. Highly recommend you reach out to Andrey for your needs.

Do not waste your time on the Tent sales. There $7999 grill island to suck you in is less than 6k…read moreon other grill web sites. All of there sales prices on grill islands are still way high. They show limited quantities of product and then tell you it was a damaged item that already sold. No where in the description did it say floor model or damaged. It says limited quantities, that implies multiple are available. They are bait and switch. We had them out a few years ago for a custom made kitchen. They add 10% as a site cleanup/management fee. They said they make the custom kitchens mostly offsite and finish a few things onsite. So i am not sure what the 10% fee is.