I'm actually pretty impressed. Granted I haven't had much experience with dry cleaning except for…read morepreviously overpriced ones that ran out of business...I digress. Took 4 coats here and it was ready very quickly. It was also extremely cheap. I think the location is great because of the giant parking lot where you don't have very many issues finding a place to park. Beware of crazy customers who like to park in the middle of the road! Customer service was friendly from everyone I've interacted with. I'm mostly astounded at how cheap everything is!

It seemed too good to be true. I don't know what they did to them but it sure wasn't dry cleaning…read more The sweaters still had bits of crumbs and hair on them. Not even the minimum cleaning was done but they were folded neatly! I would give no stars.

Queen of Laundry provides outstanding service! I was visiting Chicago and needed to get some…read morelaundry done at very short notice. I called Queen of Laundry. She stopped by my hotel within a couple of hours to pick up my laundry and returned the clothes back to me folded very nicely, in an immaculate manner less than 24 hours later. She is very friendly and wonderful to work with. I am impressed by the quality of service that she provides, and will definitely hire her again next time I am in the area.

I will give Queen of laundry a 5 plus!!! They are so professional and they are so polite!…read more*****Plus! I'm rating them ***** plus!

I used this Morton Grove laundromat for the first time this past Saturday to clean my large…read morecomforter and decorative pillow shams. I was pleased that although there were many customers in the place there were ample machines available, especially the commercial size I needed. The change machine was working, and I was able to get my laundry done without a problem. The place was clean, and patrons were friendly and helpful to each other. Many chairs were available, and I was able to comfortably enjoy reading my book. A very pleasant experience! I will definitely be a repeat customer.

Avoid this place at all costs. There is no attendant on site. One dryer took money but didn't work…read moreand I have no way to get it back. You have to text to get a code to enter the bathroom. I texted 50 minutes ago and have still not received the code. On top of all that, the place is dirty. Do yourself a favor and go elsewhere.

This place is decently clean, compared to other laundromats…read more They operate on these wash-credit cards. You can refill a card with credit/debit, or cash. Helpful staff! Don't be afraid to ask for help

Came here while in Chicago to do a load of laundry. Clean machines, workers constantly picking up…read moretrash and cleaning everywhere. You have to buy a laundry card and then load money onto it. I think a wash was like $6.00 for 2 loads, and it only took like 30 minutes to wash. Dryers were only $.50 for 30 minutes, cheap. Spent $9.00 loaded onto a card, had like $2.00 leftover and gave my card to another customer. Would definitely recommend. Was in and out in about an hour with fresh clothes!

I've been going to this laundry mat for the last 3 months. The new owner has been doing a great…read morejob. It's much cleaner then before

Everything worked fine. Just what I had expected. Have been here previously. Has a new owner…read more Most machines are new.

First time customer, needed to shorten the sleeves on my jean jacket and they did an amazing job …read more Will definitely go back for future clothing adjustments and cleaning.

I needed a suit cleaned the same day for a funeral. The lady at the counter was so helpful. It…read morewas done earlier than 5pm and she texted me to let me know. Awesome service!

Wow... I'm absolutely amazed at how wonderful my experience with Real Deal has been. I'm moving…read moreand was too busy to do the huge amount of laundry that had accumulated, and I was starting to panic because I wasn't going to have enough time to get it done. I paid for same day service, and after arrive l arriving right on time, the friendly rep met me right at my front door and took the several bags of laundry. They finished the laundry super quick, and just finished dropping it off - again, the rep was super friendly. The laundry smells wonderfully clean, and the clothing is filled better than I could ever hope to accomplish even on my best day. I will most definitely be using this service many more times to come. Thanks guys!

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

I have had my husband's suits tailored here. As well as buttons replaced. The fit came out…read moreperfectly for all of them. Regular dry cleaning and laundered shirts are great as well. We are new to the area, so I can't compare prices, but I trust them with our clothes. They also go over each piece when you pick them up.

Twice now, I have arrived at the scheduled pickup time. Both times, no work had been done at all…read morefor 3+ days. Second time, they had difficulty even locating the garment. Showed the garment just thrown across a hanger, not even hung up, for me to IDENTIFY it for them. And, both times, they made me wait while they hurry steam the garment. I don't believe that either item was dry cleaned. Only started the steaming when I arrived. I won't give them any more business.

Excellent service and such a time saver! Easy to get started and even easier to maintain the…read moreservice.

I've used them several times. They pick up and drop off to my home. Laundry is super neatly folded…read more Amazing job and very affordable. Sheets are amazing. They come back folded like when you buy them new!

Great experience was able to have a few items hemmed in 48hrs before heading out of town for a…read moretrip. Look no further!

Recently, I brought in a pair of Bermuda shorts to Nura that were way too large in the leg area,…read moreapparently due to the brand's sizing and fit. Since I ordered them online, I had no idea just how oversized they were until I tried them on in-person. Honestly, they reminded me of maternity pants, which isn't really my style! I went on Yelp looking for an experienced tailor, and used their quote request process to contact someone, Nura contacted me right away with an estimate of how much it was going to cost. She tailored the shorts exactly to my specifications, took in a couple of inches, and now they fit perfectly. I couldn't be more pleased with the outcome. Of all the tailors I've ever been to in my lifetime, Nura is definitely the BEST. Her attention to detail is what truly sets her apart!