This used to be a higher end, upscale mall. It's now a bit run down, but not terrible. It still has…read morelots of big box stores, but also small boutiques and pop ups. For example, there is an entire storefront devoted to claw machines. There is another store called "mystery bins" that has a random assortment of items that kind of look like they fell off a truck. There is a rope obstacle course for kids on the upper floors of the mall. Cool concept, but a little off putting that things could fall from above on to shoppers on the lower levels. Overall, it's a decent mall, but it has lost some of its luster over the years.

This mall has went downhill by quite a lot since I first started going…read more First, this mall is extremely empty, a lot of stores are closing down here. After the JCpenny and Lord & Taylor closed down, this place has only gone downhill. Second, its dirty as hell. Saw dead cockroaches in the food court and weird stains all around. This place doesn't get the care it needs anymore. Third, the mall is extremely close to dying. Don't get me wrong; this mall is very popular, but every time I visit it has less and less people visiting. I find this extremely sad to see, especially since I used to love going here with my dad, this mall has slowly been rotting due to neglect by the owners and is now destined to be demolished or completely renovated. I hope it can one day come back, but now I've lost hope for it at all.

I usually walk in and out of Old Navy, not finding anything of quality to buy. On the latest visit,…read morethe sales rack was my friend. Sometimes you can find things that are cost effective and good enough especially accessories, sweatshirts, t-shirts and pajamas. This location can get very messy and disorganized so it's a bit of a turn off but it's the experience in many of their locations. Located on the bottom floor of the mall, you'll find Victoria Secret, Cheesecake Factory and Best Buy not too far.

I love this location! Super organized, very clean and staff is so helpful and friendly. It does get…read morevery busy and there are normally long lines esp during this time of year. But I will continue coming to this location over and over again because of the customer service alone !

I was so excited that a new store opened and it was one of those returns store! I've seen similar…read moreones on YouTube, and I always wanted to go to one. I went during Grand opening week, and it was pretty decent items even though it was a Sunday. I also went on Saturday when they filled up the store and there were some finds. However.... Here's the reason for 2 stars: 1. Workers yelling at customers for opening boxes. And threatening to kick them out or make them pay full price for it. I get it, but WTF? Lol. If you want people to use the customer service area to open items, make it bigger. Not just 2 freaking guys helping 10 people open 35 boxes and plug in each one. I'm not waiting there for 45 minutes to see random crap inside the box. Have a self open area and have a couple of employees over watching. 2. I've been there several times. It seems they are picking out good stuff to sell on the side for themselves. It's not a good business model. They have more and more stuff "for sale" and no longer a mystery find. Because of this, they no longer have decent stuff for the picking. It's not worth it to go when it's more than a few bux each box at this point. 3. Very unorganized. Refer to #1. It will help you guys out.

Will tell you $5 for clothes but the dresses very clearly say $8 in other words they lie right to…read moreyour face

Just ran in here really quick because my boyfriend got his Jays stepped on! It left a very big dirt…read moremark on his shoe and he was very upset. We ran right into here and Jesse addressed the issue right away. It was like surgery....he got his little kit out and washed my boyfriends shoe and dried it. Jesse is a great employee and deserves to be recognized for his kind act!

If I knew I'd be committing to nearly an hour on a line for a return, I'd have done it via mail. I…read moredon't know if it's a staffing issue or if corporate needs to reevaluate how many registers there are but I will most certainly NEVER do this again. In addition, the selection of items is meager. The gentlemen that helped me was great. Unfortunately the item the app said this location was fully stocked with, didn't have that item at all.

Horrible customer service The guy in the register has been…read morerude to me not once, but twice, horrible attitude towards customers.

Such a beautiful store and they organize it nicely. There's so many nice products too. However,…read morethey are very short staffed and it def shows. No one greets you when you enter. When you need help, they take forever to come to you or to assist. It's best to come here during the weekdays when it's not so busy

When I asked for assistance, the woman said, "Try looking over there." She pointed to the other…read moreside of the store. When I asked for more specifics, the woman did not respond other than to point, again. She was literally standing still, doing nothing else. Since I was the only patron in the store, have never found anything in my size in VS on my own and my expectation of help was not met, I promptly left - empty handed. I will never walk into another VS, Pink nor any other VS affiliate store again.

In all seriousness, this Dick's Sporting Goods is huge, with 2 floors, and a bonus of a Dick's…read moreWarehouse Sale opening up fairly recently. This store carries your typical sporting goods jerseys, and also many of the outdoor equipment pertaining to hunting gear, fishing poles, you name it, but an even big selection of items - compared to other locations being smaller. I always find it joyful coming across these and seeing the great variety to pick from. No issues with this store, and customer service is great.

I bought a bicycle from Dick's at the Palisades mall. I went to return it two weeks later (making…read morethree trips to the store). They would not accept a return or exchange or to even fix the manufacturing defect. i called customer service and they promised to send me the part and have the store repair the bike free of charge. Then without a reason why, customer service said they cannot send me the part. My only option is small claims court. I'm stuck with a broken $400 bicycle. I will never buy anything at Dick's again. Certainly don't buy a bicycle there.

Worst place ever! Manager very Rude all they want is your money. Order dress took over the time…read moreframe that they promised! They keep pushing date back. Then 5 weeks later when they tell you dress has arrived they give you the dress that you originally tried on that was damaged. Than Gives you attitude for not taking damage goods. Refuse to give you refund. Cause... All Sales Are Final!!! DO NOT PURCHASE FROM THIS PLACE! You can order online yourself from Peachesboutique.com.

very rude saleswoman . ignored me and my boyfriend as i walked in and kept going on w her…read moreconversation on the phone . did not ask if we needed help or check on us . i tried to get her attention and she rudely walked away . will never !!!!!! be going back to this location . thankfully i waited and the very next day i went to "oz boutique" in forrest hills and got something way better and i was treated with respect and attention . i loved my $900.00 jovani dress , thanks oz boutique!!! - f**k you chic boutique and that bougie broke b*tch w the brown/black hair hire a better staff !!!!!! very rude !!!

Needed some quick help with a dress that I was wearing the next day to a wedding and the help that…read moreI received was outstanding and caring!! We are so lucky to have this business in our community and I more than highly recommend these kind people and business. 10000000% recommend! THANK YOU!!!

Visiting child needed a button sewn late on a Saturday afternoon. Not only did they take care of…read moreit, but they reinforced the other buttons--and did it all at no charge! Terrific service makes it clear that they've earned their long history in Larchmont.

The Asian lady that is the manager is one of the rudest people I have ever encountered. Their…read moreclothes are cute but return or exchange is impossible with her. You would almost think she does it on purpose to make it a difficult transaction. I have had to deal with this twice and I almost don't want to shop there anymore.

Parents-Stop letting your kids shop here. I'm surprised they're still in business. They're…read moreextremely rude to anyone, especially teens AND they do NOT allow exchanges for another size. Let's seriously talk about their customer service-HORRIBLE. Talk to anyone in that store and they are practically screaming at you. Not ok. Will not return and will spread the word because this store should be CLOSED!!!! It's so bad, the mall should get involved.