My favorite store!!! Everyone is always so helpful when I shop for my niece. And of course I love…read moreto see all the new jellycats!

Rude staff. My…read morefiance and I have no issues following town mandates for masks. But your sign was not on your door due to window cleaning. And even after putting on a mask after being asked the rude and condescending comments from your staff were unnecessary. Would not recommend this business

Wonderful selection of crafts at what seemed like very appropriate pricing, to me…read more I especially liked the textiles/ quilt selection, but there is also plenty of photography, jewelry, pottery, and glass as well as other items. The sales staff are the artists themselves, as it is a collective. I had a very friendly salesperson who made the experience better. Highly recommend this store for gifts, or to give a gift to yourself!

I wandered into the Clever Hand for the first time yesterday afternoon while strolling through…read moredowntown Wellesley, and wandered out with 3 gorgeous, local artisan-made pieces (handloomed bamboo scarf, hand-dyed silk scarf, and glove leather belt with carved wood "buckle"), none of which I had expected to acquire but could not possibly leave without! The store is stuffed with lovely, one of kind or limited run things that reflect the vision and interests of individual, Massachusetts-based artists--so much more satisfying to browse than a big box store full of mass-produced stuff. The artisan/salesperson who checked me out (she works in paper, making cards and charming wall collages for children) was welcoming and helpful, and my checkout experience in no way resembled the one described by a previous poster. (Frankly, I was a bit taken aback by how indignant that poster got over her frustrating experience--seems she loved the contents of the store, but knocked it THREE stars for inefficient customer service? That seems disproportionate and unfair...)

The biggest issue I had was the woman who waited on me was extremely rude. I wanted to try a blazer…read moreon outside and she was very rude about it. I didn't want to go inside bc i was scheduled to have a lumpectomy for breast cancer the next day and wanted to stay healthy. I felt like crying after this encounter. People wear masks now when they have medical conditions. Perhaps this saleswoman should be more patient and empathetic in the future.

Originally we didn't go in because we thought it was only girls clothing. The boys stuff is hidden…read morein the back. The prices are outrageous. The clothing isn't anything special. Occasionally you can find a hidden gem on the sale rack but otherwise it just isn't worth it.

This is the best gift shop anywhere that I know of. Recently they also launched an online store…read more This is my go to place for a special gift and also for holiday decorations. Everything they carry is of the highest quality of American tradition. They have fine decorations, placemats and napkins, gifts for children, fine robes and slippers, wooden salad bowl collections, Sleigh Bells, candles. This is not to be missed. The workers are quite busy always. Even so they have kindly professionally gift wrapped my purchases even in the midst of a busy time. The service is excellent.

Cachet is the ultimate shopping experience for finding gifts for special occasions.Unique artisan…read moreglassware, china and linens complement any table for a festive decor. From little girl's smocked holiday dresses for that magical photo to soft cuddly sleepwear and sweaters, I found many appropriate gifts. The staff was gracious and made my shopping experience very pleasant. I will be back and recommend them to all of my friends. Nancy L.

I love this store! I wish I could afford to shop there all the time. The clothing is adorable and…read moregreat quality. The sales people are so helpful and nice. Special occasion as well as every day clothing. Jackets, sweaters, button down shirts, ties, socks, shoes, hats, suspenders...don't forget to check the sales rack in the back!

There are a few locations of this store around the area and at times there are some okay sales that…read morebring the prices down to what the clothes are really worth. However, a majority of the time, the prices are outrageous for baby and toddler clothes. This place tries to look boutique and high end but it is comparable to Baby Gap and increasing the price to make you think its better quality. I would skip this place, unless you have a keen desire to spend $43 on a sweater your child will outgrow in a week.

This is new store from South Africa. I think they have some different style compared to other…read morechildren's clothing store in natick. Their colors can be a little "old" though.

I purchased a few items from this store for Christmas gifts and the soft, feminine look was a big…read morehit with my three little girls. The style is different from what everyone else is wearing and provides an individual look, which is especially important to my 7 year old. Thanks for providing an option.

Diane is amazing! She did a great job adjusting straps and adding padding to a formal dress. Lovely…read morepersonality and very welcoming! Will come back!

Diane is great and does a great job. it says I need at least…read more85 characters to post so am going to babel till I hit that limit.

Absolutely love this place! Have gone a few times and found great selection from winter gear,…read morehalloween pjs, cute Christmas sweaters and even toys. The service the staff provided is wonderful and everyone is very kind.

I've driven by here multiple times and finally stopped in. HUGE selection; almost too much, as I…read morewas barely able to fit a small umbrella stroller through the aisles. I'm a stay at home mum- I'm not working, so buying 5 articles of clothing and then some for $85 is a little insane. I only make $50 a week from my husband to spend on whatever I'd like. That's my issue though but to spend almost 2 weeks of allowance on minimal items in not so great condition? It makes me feel sad but I'm sure my toddler will love wearing them. So, thank you. I am still disappointed in the value of the old clothes and the new- as they're all far too expensive for the condition they're in.. and the new are more expensive then when they're new. I know your business has to make money, but the whole point of a hand me down store is to make sure your items are affordable. Unfortunately, I probably won't be back until prices lower because I just can't afford the prices. I've read many wonderful reviews on here and maybe it's good for some and then not so good for others. The owner was so funny and sweet and she helped us tremendously through the store and out. Something to note; I had my stroller, so I just want to point out this establishment is not wheelchair assessable from the front of the store. Not sure about the back though. I know you're doing the best you can with what you have, but would you please consider making this space accessible to all? Thanks again!

Cute little store located on route 9 in shoppers world next to Petco. Cute selection of clothing…read moreand nicely organized. Small selection of toys and accessories at the register and a small Lego table for little ones to play on. I wish they weren't so expensive or I would shop her more often! Plenty of parking as it's shared lot for all the stores.

I showed up ten minutes before closing to do a pickup. Not only were the doors already locked, but…read morethe sales associate was clearly already closing out her computer for the day. She saw me at the door, made eye contact, and didn't respond when I waved to her. I also tried calling to explain I just needed to pickup an order for my daughter, but she also wouldn't answer the phone. If this was my store I would be deeply unhappy to have such a discourteous staff person. At least have the kindness to walk over and explain to your customer why they can't pick up the things they already bought.

" Very nice pleasant staff big selection " The staff is…read morepleasant. They have a big selection. The store is organized. Great deals on things . No issues on parking they have a lot.

I always find nice quality clothes here for my kids. Thank you! I mostly buy gently used clothing…read moreto reduce our footprint on this beautiful planet!