I used Roofing Service Now to replace the roof on my backyard shed and they did an excellent job…read more The sales rep, Luis, did a great job in understanding what I wanted, and worked with my schedule. The roofer, Jose, was on time and did a great job on the actual work. I would definitely use them again.

Reached out for a quote and recieved a 1 line message saying sorry were booked…read more Pretty poor customer service if you ask me. They could have said we can schedule a different time or something better then just a 1 line response. I can't speak for there work quality but 1 star for there customer service responses on yelp. *Update* - the owner did reach out and sincerely apologize for the response and personally came out and spoke with me and quoted me on my roofing situation. I cannot say any bad about the effort that was put forward to rectify is initial problem. Quote was very well put together and he explained everything very well. Overall, I have raised my initial 1 star review to a 4 star for the effort he put into to make things right and to correct this issue from happening to future customers.

they are very quick, very professional and get the job done and clean up! They have done two jobs…read morefor me now I would highly recommend them

I don't normally write a review. I had to consider it this time. I had an experience that I felt…read moreshould be shared. I had a project done for a very large rainwater collection system (55,000 gallon tank) on my home. The installer for the rainwater system recommended American Hill Country Gutters for the gutters. This review is only regarding the gutter portion of the project by AHC gutters. Throughout the initial project Mr. Johnson was okay to work with, except for a few periods of long wait times, lack of communication, and an occasional grumpy attitude. I can certainly understand a few bad days, no problem. After the new installation, I discovered the elbows at the top were not secured, and a few splash guards were not working as expected. There was communication between my rainwater collection installer and Mr. Johnson about making the changes. I called Mr. Johnson to ask about his schedule, and I was surprised to hear they were coming that same day (luckily I was home). When his employees arrived they were very nice. Initially the employee thought he was only addressing a couple of elbows. I explained that all of them needed to be checked. I asked him if he could show me what he needed to do. I was trying to explain my concern about the removable screens that needed to function on the leaf eaters below the elbows. I asked if there was a way to make it work. His phone rang while I was standing there, and it was his boss Mr. Johnson. The employee handed me the phone. I was not prepared for what came next. Mr. Johnson proceeded to yell at me, belittled me, told me I was stupid for listening to other opinions, told me I didn't trust his guys, and told me to shut up and let his guys do their job. It was actually worse than that, but you get the picture. Then he to yelled at his employee as well. I was in shock. After going in my house to settle down for a bit, I came back out to work with the employee. I felt sorry for him for being part of this behavior. Once he was all done I thanked him for doing the best that he could. After having some time to reflect on this, I realize how bad the situation really was. It is possible Mr. Johnson wasn't happy that he was called to do this. Maybe he didn't think he should be fixing it. I have no idea. That's no reason to take out frustrations on his staff and the homeowner. I remained calm and professional to him, and his employee. I reviewed the whole thing on my ring camera to reflect on the incident. I am pretty sure I won't get an apology. American Hill Country Gutters will not be returning for anything in the future, which was probably Mr. Johnson's goal all along. In summary, if you consider a major rainwater collection system on your home, please do not use American Hill Country Gutters for that portion of your project. When you read the other reviews about rudeness by the owner, believe them. He will take your money for an installation, but if he has to come back to fix anything, he changes his attitude. He is not a nice person, especially to women.

Great service and terrific, kind response to our roof inspection request. We'd had our roof redone…read moreby Roland's a couple years prior, so we thought it might be a broken tile or drain backup. Robert helpfully climbed up, took a look and quickly saw that the problem was a drain clog, which he fixed, and since we were good customers charged us nothing for the work. Tremendous work, very kind and courteous! Bobbi in the office was friendly and very helpful too! Call them when your roof needs fixing!

We are, so far, pleased with Rolands new roof - an older roof leak still appeared after new roof…read morewas installed and Pancho checked for the source of leak and possibility for source and waiting for " next rain" to better locate leak.

They completed work for us late last summer, and we were so impressed that we asked them to return…read moreand address some additional issues with our roof. They are prompt and professional, and the owner personally inspected the work before we paid.

I stopped by their office on Thursday to get an appointment for them to give me a quote and repair…read moremy roof. I was told they would call me on Monday to set up an appointment. On Monday I called them back at the office twice, again was told someone would call to set up the appointment today. No return call,,, obviously they don't know what truth is and don't really care about getting jobs and customers so they won't get my business and I will be more than happy to tell people to stay away from a business that doesn't respect or care about customers.

This company did an incredible job in replacing our roof. Truly exceptional craftsmanship. The…read morewhole process with them is amazing from start to finish. Their communication is excellent there are never any surprises,

Based on my personal experience with Rhino Roofers: My experience with them has been nothing short…read moreof a nightmare due to terrible customer service and shady business practices. First, they have a complete inability to show up when scheduled (3 times). When someone finally did arrive, the roofer was incredibly rude and flat-out refused to speak with me or answer any of my questions about my own roof. More importantly, they are trying to dodge their warranty commitments. A major issue was completely missed during their first trip out here, and they refuse to explain why it wasn't caught initially or why they are suddenly claiming it isn't covered under my warranty. To make matters worse, getting a straight answer about pricing is impossible. They failed to communicate their new estimate, and when they finally sent it, it was a confusing mess. It doesn't explain what the actual problem is, what work they plan to do, and provides zero breakdown of the costs. I have been asking to speak with a manager for over a week to get these issues sorted out, and I have been completely ignored. No callbacks, no explanations, no accountability. Save yourself the headache and hire a roofing company that actually communicates, honors their warranties, and treats customers with respect. SUMMARY: Requested a senior manager (for a week NOW) contact me regarding the following issues: 1. Severe Scheduling & Communication Failures: * Scheduled contractors failed to show up three times without notice. * Despite requesting a callback from management four times, I have received no response. * The scheduling process has been entirely inconsistent. I was told I was booked, received a text telling me to book, called to verify and was assured I was booked, and only on the fourth booking attempt did I finally receive a proper confirmation text and call. 2. Unauthorized Property Access: * The first team dispatched arrived without ever contacting me. They accessed my roof without permission and failed to ring the doorbell or knock. I was home at the time and had explicitly requested through scheduling to be phoned, texted, or have my doorbell rung. 3. Unprofessional Behavior & Disputed Work/Charges: * The most recent team dispatched was highly unprofessional; one member was actively rude and refused to speak to me. * This team simply guessed at the root cause of the issue and is now attempting to charge me for repairs that a previous team formally stated they had already completed. * Because of this contradiction, I now seriously question whether the initial sealing/repair work was ever actually performed.

I had noticed a small trickle of water in my AC/heater closet. I couldn't figure out where it was…read morecoming from. Soukup Roofing came out and discovered that high winds had blown off the cap on the gas vent pipe. They replaced that and all at an extremely reasonable price! Josh was very professional and courteous. I will definitely call on them for any future roof repairs or replacements. I will recommend them to all my neighbors!

While fixing my shed roof shingles I was able to see the top of my two story roof was missing a ton…read moreof shingles. USAA sent out an assessor and they said it was covered. They recommended Soukup Roofing and Juston Edwards came out and assessed it. Have a quote and the next week they went to work on it. Their team covered all of my stuff and worked quick. Replaced my window screens, gutters, shingles, underlayment, drip edges, and even cut new roof decking for damaged areas. They had the shingles all off in 2 hours, main roof installed new shingles in one day, and second day finished the gutters (machine shapes and cuts to size gutters on site for a long continuous piece) and tightened it all up. Left it cleaner than they found it. The team lead was awesome! Highly recommend them! Professional and effective!

On time. They did excellent work. Cleaned up after the work was completed. Can't tell where the…read morepatch was made. Will definitely use again

Beyond frustrating. We were quoted $42 an hour for handyman repairs. Scheduled them twice for a…read moresheetrock repair. First time they couldn't make it. Second time they stated they wanted to charge me $84 an hour because they had a partner with them even though this was 2 holes on a ceiling and just a 1 person job. When I told him most of the time was waiting for it to dry and that I didn't want to pay for 2 people to wait, he said he understood and would go solo. He then tried to force me to accept a minimum hourly amount for each step of the task which was egregiously overstated. For instance, he wanted 3 hours of time to go buy paint. It's 10 minutes each way to the nearest sherwin williams or home depot and you are painting a 5 inch patch of space. Coincidentally, this total would end up about the same as the 2 man price he wanted me to do. It was really clear he was trying to change the pricing to a fixed bid and back into $250 for the job. I then informed him I was not okay with that and would only be okay paying the $42 an hour for the time he actually took to complete the job, he then stated he wasn't interested and called me unprofessional. He condescendingly called me "buddy" and tried to claim I was looking for "free work". So, if you want somebody to honor their quoted rate, hire anybody else. If you want somebody to low ball you and then try to invent ways to more than double the price by claiming additional workers or egregiously high timeframes for simple tasks, then go with this guy.

I couldn't be more impressed with the service I received from Redemption Roofing in Bulverde! Seth…read moreHardin, Senior Inspector, came out to complete the work, and he was outstanding from start to finish. He arrived right on time, communicated clearly, and made sure I understood exactly what needed to be done. Seth sealed all exposed fasteners and flashing with exceptional attention to detail, and the quality of his workmanship truly shows. You can tell he takes pride in doing the job right the first time. On top of that, he was personable, professional, and genuinely committed to making sure I was completely satisfied with the results. If you're looking for reliable, high-quality roofing work from a company you can trust, I highly recommend Redemption Roofing--and especially Seth Hardin. They exceeded my expectations in every way!

withing about an 3 hours of me saying i needed to think about the price and discuss with wife they…read moretexted me back to knock 200 more off the price. This tells me they could of done at that price or cheaper already and made money. People who initially try to cheat you cant be trusted.