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    Roland's Roofing

    4.3 (60 reviews)
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    2 days

    Response rate

    100%

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    Dawnn R.

    So I reached out to this company for roofing repair / replacement secondary to an inspection report for the sale of my house. I send them all the paperwork and hear nothing. One day someone knocks on my door stating they just tried to call me and was here to inspect the roof. The young man was here maybe 10 minutes tops if that. I asked about an estimate he shared not really taking the measurements for it was hit outside and the roof was slippery. He shared once I got the insurance appraisal information to give him a call. I suggest, I am not comfortable with giving a call if his company is unable share their findings of my roof to assist with my insurance claim. He was like oh okay, I will send an estimate later or at least send you pictures. Let's just say, I had to reach back out to Roland's Roofing to get that estimate that didn't arrive. Today, I get a text message asking if I saw the estimate. I reached out to the young lady and made mention some of my concerns weren't addressed. She stated she would look into it. Which she did, and began her sales pitch asking me to agree today. When I decline, it gets Very Negative. Please see pictures below. Hopefully, your interactions will be better than mine.

    C P.

    I reached out to Roland's Roofing after a major hail storm damaged the metal roof on a new owner/builder house project. From quotation to completion, the entire roof replacement process went very smoothly. The project took less than a week with craftsmanship and attention to detail that are second to none. Bryan, Robert, everyone on the roofing team and the office staff were professional, honest and extremely polite. I can't thank them enough for a job well done. I am looking forward to working with Roland's Roofing again on my next project.

    This is the picture of the front of our house with the copper metallic standing-seam overhang.

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    7 years ago

    We have used Roland's Roofing for several repairs and have been pleased. They communicate well with their customers.

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    Ask the Community - Roland's Roofing

    Review Highlights - Roland's Roofing

    Bryan, Robert, everyone on the roofing team and the office staff were professional, honest and extremely polite.

    Mentioned in 11 reviews

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    Lowest price of the three companies I considered. Everything went smoothly; they did the job on…read moretime, all in one day. The gutters and downspouts blend in perfectly. And I haven't had any problems since.

    I reached out to Gutter Tex for a gutter installation quote and received an estimate. Before…read morecommitting, I sent follow-up questions about material gauge, installation practices, and insurance documentation -- standard due diligence for any home improvement project. Keith Caballero (VP) responded twice with notably unprofessional emails. He was dismissive of my questions, mocked them as "AI-generated," and suggested my standards were "unrealistic." In the second email, he stated they would not negotiate price or timeline, called me a poor fit, and canceled my proposal in their system -- all without any constructive dialogue. I have no doubt their crew may do solid installation work. But the sales/customer experience is the first impression of how a company will handle problems. If asking questions before signing a contract leads to this kind of response, I'm not confident they'd handle a warranty issue or installation concern any better. I chose to work with a different company. Recommend doing the same if you value being treated like a customer. ============July 2026 - updated after the owner responded====== The business owner is either naivly misinformed or wants to hide facts. They are wrong and I have attached all proof for readers to judge for themselves I left this review hoping the owner would reach out, understand what happened, and use it as constructive feedback. Instead, the response doubled down without verifying the facts. Daniel, with respect -- you were either misguided or too quick to take your team's side without doing your homework. Either way, dismissing a customer's experience without investigation is not customer-first service, and that is a miss. To be fair -- response times were prompt. I just wish the responses had also been courteous and professional. Here is what actually happened: 1. I asked to reduce the scope of work to reduce the price. That is not asking for a discount. Those are two different things. Owner claimes I asked for discount. 2. I asked basic questions any homeowner should ask -- can I see your COI, and will you respond within 15 days if something goes wrong after installation. 3. Instead of answers, the first response mocked me for doing research. The second canceled the proposal for "asking too much." 4. One of my asks was simply: if someone gets injured on my roof during installation, I should not be held liable. That is not unreasonable. That is common sense. Screenshots are attached. I have nothing to hide. I genuinely hope other customers have a smoother experience -- but mine fell short, and I think that is worth knowing before you sign.

    Alfaro Rain Gutters

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    4.3
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    Fantastic throughout the process, from initial phone call to final installation. Quality materials…read moreand excellent work. Complete installation of gutters in 3 hrs. Crew was very good, they even made sure no scraps were left in the yard. I called more than 20 contractors. I pared it down to 3 that I felt would do the job correctly, be within my budget and would stand behind their work. Any of the 3 would have likely completed the job to my satisfaction, but Juan at Alfaro Rain Gutters gave me the highest confidence. And they hit it out of the park. I highly recommend giving them a call if you are in need of gutters or repair.

    I just replace my roof, and needed to replace a run of gutters on the side of my home. I called…read moreAlfaro Gutters, and the proprietor immediately picked up the call. I explained that i was interested in 6 inch gutters, aluminum, seamless. He presented himself at my home within 20 minutes, examined the proposed job and gave me a very reasonable estimate. (I had done some online searches for cost of gutter replacement, and frankly, his estimate was VERY much inline, even below the costs i had searched.). He called his crew, and within half an hour they arrived, removed the old gutter, and installed the new gutter completing the project within an hour. The crew removed the old gutter, picked up debris from the job, and with good humor, left me, quite content with the entire experience. Would I recommend Alfaro Rain Gutters? You bet your boots, cowboy!!

    Roland's Roofing - roofing - Updated August 2026

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