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Whitehall, PA

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Cloud City Games

Cloud City Games

3.2(6 reviews)
0.1 mi

Cloud City Games main location has made a big move from Emmaus to the Lehigh Valley Mall in…read moreWhitehall. Shop is located in the JCPenney wing on the second floor, in the former Disney store. Space is large with plenty of room for future growth. Cloud City has a limited selection of new pull comics, but has a large selection of graphic novels. Several bins of longbox comics are located in the center of the shop at various price points. Has some toys and collectables spread throughout the shop. They have a good selection of board gaming and other gaming items. I'm interested to see how this move works out for Cloud City. Lehigh Valley Mall is a good mall with lots of foot traffic. Biggest issue Cloud City has is they are also now in direct competition with the areas highest end comic shop, ComicMasters, which is located in the Whitehall Mall across the street. I'm not sure Cloud City has the product selection to compete. During previous visits at the old location, my friend has often done well in their comic bins, while I did better when they previously had more one-dollar longboxes.

They have a good selection of items, but they are so overpriced. They were higher than average…read morepriced when they were Emmaus, but since they moved into the mall they have added the ridiculous rent costs onto the consumer. I know prices went up across the board everywhere by 5-10% but theirs went up 20%. Your better off getting your stuff online like amazon or other online gaming stores. Couple Examples: Box of Edge of Eternity MTG at Cloud City $156 / on TCG $134. AMazon $132. D&D mini's Box at Cloud City $29.99 on Amazon $19.99 etc. Save your money and shop online.

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Cloud City Games
Cloud City Games - Former Storefront, has since moved into another space.

Former Storefront, has since moved into another space.

Cloud City Games

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The Portal Comics & Gaming

The Portal Comics & Gaming

4.2(17 reviews)
5.9 mi
•$$

I drove an hour just to visit this shop. Because they were willing to help out my young son as he…read moregets into his new hobby of plahing star wars unlimited. I tell you these guys are what the hobby is about. Jennifer reaponded quickly to my call for help and Tim was patient and generous with me for my little guy. He took his time and i could tell he was pressed for time but that didnt stop him from never making me feel rushed and even going out of his way to make it extra special for my boy and his friend. I look forward to future dealings with them.

The Portal Comics and Gaming is not a shop I usually stop at when in the Lehigh Valley due to its…read morelocation being closer to Bethlehem, but for certain people this shop will be valuable. It shares the building with other business including a CVS, and parking is shared with their lots or on the street. This is a light comic book shop with limited selection, to the point if they dropped comics from there name, I don't think anyone would notice. Handful of wall books and mostly modern books in their short boxes. Graphic novel selection was better than average with several shelves. Portal primarily focuses on gaming, with them having a large board gaming selection. Other gaming items are located around the shop, including various Warhammer items and paint for gaming items. Gaming space is located in the back of the shop, in a separate room from the merchandise. Overall, if you are looking for gaming items, The Portal should meet your needs. I would do my comic shopping at other shops in the Lehigh Valley, however.

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The Portal Comics & Gaming - Storefront

Storefront

The Portal Comics & Gaming
The Portal Comics & Gaming

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Retro vGames - Not a Sony Dual Shock controller. Right thumb stick is visibly broken.

Retro vGames

1.6(205 reviews)
2.7 mi

So far I'm going to rate this place 3 stars. I will update my review once I receive the product,…read morebut based on the ordering process and interaction with customer service I will not purchase from them again. When I made my initial purchase on 12/15 I got an email stating the my payment for my order failed and to try with a different payment method. The payment for that order in fact did not fail and I had made 2 purchases. I put in a cancellation request that same night and called on the 16th to ensure itd be rectified. 12/19 I emailed and called again unable to reach customer service. I left a voicemail and got no call back. Also on the 19th, I get 2 notices from my bank that 2 charges from retro vgames posted. Today 12/20 I finally get through to customer service just for them to tell me there's nothing they can do and both purchases have been shipped on the 16th, but I was never notified if my product had shipped. I log in to my account to see that they were shipped the 18th, not the 16th. The order should have never been shipped and the initial payment should have never been taken if they told me payment failed AND the cancellation request was put in prior to the offer being fulfilled. Customer service was very dismissive, had inaccurate information, and told me they couldn't see the cancellation request even though they read off of it.... So far poor experience, but I will update if product is received and will see if the order is accurate, products work/quality, and the return process is not a hassle/no cost to me.

UPDATE: THE SITUATION BECAME EVEN WORSE AFTER MY ORIGINAL REVIEW…read more My original review was written before I could even test the Xbox because Retro vGames shipped it without the required AC wall cord. After purchasing the missing cord myself, I discovered that the console was also defective. It failed its system update, would not properly load a game, and the disc tray repeatedly opened and closed by itself, sometimes only partially opening or becoming difficult to reopen. To summarize what I received: * A defective Xbox 360 that was advertised as professionally refurbished, "Tested & Working," and working "flawlessly" * A wired controller instead of the advertised wireless controller * An incomplete power supply with the required wall cord missing * A console I had to spend additional money on just to test and discover that it did not work properly Getting help was nearly as frustrating as the merchandise itself. I sent repeated emails, photographs, screenshots of their advertisement, and video evidence of the malfunction. I was passed around, given vague responses, promised follow-ups that did not arrive, and even told that they had attempted to call me but that my working telephone number appeared inactive--even though I received no missed call or voicemail. They initially pushed replacement merchandise, store credit, or a refund reduced by a 10% fee. Only after I repeatedly demanded a full refund, provided extensive documentation, and opened a formal dispute with my bank did they finally send a prepaid return label and promise the full amount after receiving the console. They then asked me to withdraw my bank dispute. I did not withdraw it. Golden 1 investigated the matter and issued me a permanent credit for the full $165.34. To be perfectly clear: my financial institution resolved this--not Retro vGames voluntarily refunding me before the dispute. I have returned the defective console using the company's label and have documented the contents, packaging, shipment, tracking, and delivery process. Retro vGames has now posted a polished public apology acknowledging that the required power cord was missing, the accessory did not match the advertisement, and the console had additional functionality issues. They also asked me to consider updating my review "based on how they handled the resolution." So here is my update: their public response sounds considerably better than the customer-service experience I actually received. A company should not need weeks of emails, photographs, videos, telephone calls, a formal bank dispute, and a public review before taking responsibility for merchandise that arrived incomplete, incorrectly fulfilled, and defective. I appreciate that they have finally acknowledged what happened, but that does not erase what it took to get here. My one-star rating remains unchanged. Customers deserve to know that the product delivered to me did not match the listing, did not function properly, and required a bank dispute to obtain a reliable financial resolution.

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Retro vGames - NES. The power doesn't work!!! I had to spend a lot on converters just to find out it's garbage

NES. The power doesn't work!!! I had to spend a lot on converters just to find out it's garbage

Retro vGames
Retro vGames - Mint condition. It's awsome

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Mint condition. It's awsome

Crazy Ron's Collectables - Pokemon sealed selection.

Crazy Ron's Collectables

4.7(3 reviews)
47.2 mi

The sealed product selection is consistently impressive and goes way beyond what you can find at…read morebig-box retailers. They do an excellent job keeping up with current set releases, so you can always find recent booster boxes, elite trainer boxes, and special collection tins ready to rip. On top of the new releases, they regularly cycle through tougher-to-find items and older sealed products that come in through their active community trading.If you prefer hunting for individual cards, their singles inventory is incredibly fun to browse. They have a massive dedicated Pokémon wall that highlights highly sought-after raw singles, rare holos, and graded slabs that immediately catch your eye. For collectors working on master sets or players building competitive decks, they also keep well-organized binders and budget bins that make it easy to dig for specific cards without feeling overwhelmed.What really elevates the experience is the staff working behind the counter. The employees genuinely know their stuff when it comes to the Pokémon market, card condition, and set histories. Instead of just ringing up a transaction, they are happy to talk shop, chat about pull rates, verify card authenticity, or discuss trade values. It is a welcoming, community-driven spot where you can confidently buy, sell, or trade knowing you are dealing with people who share the same passion. The sealed product selection is consistently impressive and goes way beyond what you can find at big-box retailers. They do an excellent job keeping up with current set releases, so you can always find recent booster boxes, elite trainer boxes, and special collection tins ready to rip. On top of the new releases, they regularly cycle through tougher-to-find items and older sealed products that come in through their active community trading.If you prefer hunting for individual cards, their singles inventory is incredibly fun to browse. They have a massive dedicated Pokémon wall that highlights highly sought-after raw singles, rare holos, and graded slabs that immediately catch your eye. For collectors working on master sets or players building competitive decks, they also keep well-organized binders and budget bins that make it easy to dig for specific cards without feeling overwhelmed.What really elevates the experience is the staff working behind the counter. The employees genuinely know their stuff when it comes to the Pokémon market, card condition, and set histories. Instead of just ringing up a transaction, they are happy to talk shop, chat about pull rates, verify card authenticity, or discuss trade values. It is a welcoming, community-driven spot where you can confidently buy, sell, or trade knowing you are dealing with people who share the same passion.

Crazy Rons is a great store. Employee and the owner Ron were.very helpful and pleasant.read more

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Crazy Ron's Collectables
Crazy Ron's Collectables
Crazy Ron's Collectables

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Gamestop - videogamestores - Updated October 2026

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