Justin was very polite and incredibly helpful. Very nice to meet and chat with him while browsing…read moretheir store. Great selection of games and the price was perfect!

Fun store, with a great collection of games from various systems. Most are displayed as boxes on a…read morewall, very reminiscent of a video rental store from back in the day. Staff is friendly, and the prices are reasonable. I'm glad I found this place!

The Portal Comics and Gaming is not a shop I usually stop at when in the Lehigh Valley due to its…read morelocation being closer to Bethlehem, but for certain people this shop will be valuable. It shares the building with other business including a CVS, and parking is shared with their lots or on the street. This is a light comic book shop with limited selection, to the point if they dropped comics from there name, I don't think anyone would notice. Handful of wall books and mostly modern books in their short boxes. Graphic novel selection was better than average with several shelves. Portal primarily focuses on gaming, with them having a large board gaming selection. Other gaming items are located around the shop, including various Warhammer items and paint for gaming items. Gaming space is located in the back of the shop, in a separate room from the merchandise. Overall, if you are looking for gaming items, The Portal should meet your needs. I would do my comic shopping at other shops in the Lehigh Valley, however.

Was a customer for many years back when they first opened and was happy to support them in their…read moregrowing stages. They have been around for 20 years now, but they have really fallen since their prime years. What used to be a fun place with stocked shelves has turned into a skeleton of its former self. May empty shelves with little to no restock other than board games. Their D&D is almost nonexistent, their Warhammer barely there, and comics are laughable. They are always out of stock of MTG boxes so don't try unless you pre order. Seems like they only focus on selling on TCG. Even their webstore is empty, almost every item on their is listed as out of stock. Its actually depressing walking in there now. The employees are awkard and stare at you like you have three heads. I remember years ago there were 4 co-owners and there was always 1 or 2 of them there, I believe their names were Brian and Andy. They were always friendly and would often Join in for a game of MTG or Heroclix if no one else was around. There are now multiple shops around with better service and stock. I recommend skipping this store and trying one of the other Lehigh Valley Stores

I stopped by Classic Game Junkie today with my fiancé because he had Gameboy games and a version 1…read moreNintendo Switch that he no longer plays to trade in. When we arrived, we were greeted promptly by several employees. They asked us to head to one of the counters in the back and they would assist us shortly. They were so enthusiastic about the Gameboy games my fiancé had. It was nice to see them get excited about games that were popular in the 90's and 2000's. We overheard them saying that they typically match whatever GameStop is currently offering in store credit. To our surprise, they gave my fiancé more than GameStop would have if we would've gone there. This is why it matters to support small businesses. We were happy with the level of service we received here and will definitely be back.

Strong selection, very nice display and set up…read more They have prices listed online on their digital store. But when I went in, all the prices were about 30% (or more) than their posted prices. When I asked them if they honor their online listing price, they said the price on the sticker is the price. On principal alone, I put everything away and walked out.

Seems like the owner doesn't want to really conduct business,not really organized and…read more dismissive, act like your request isn't important.

they rip people They try to buy fingers and action figures for low and sell them For higher…read moreplaces

The staff is solid to alright they're a little standoffish. Bought an N64 and the price is the best…read morein the area but very dirty and the controller is busted. No big deal as i planned to use the 8bitdo dongle and use a wireless controller anyway but still. They oughta sell clean and tested hardware/accessories

Good stock on all video games but a little hard to see what they had because a lot of video games…read morewhere stacked on ton of each other the store is a little messy but the employees where very nice

So far I'm going to rate this place 3 stars. I will update my review once I receive the product,…read morebut based on the ordering process and interaction with customer service I will not purchase from them again. When I made my initial purchase on 12/15 I got an email stating the my payment for my order failed and to try with a different payment method. The payment for that order in fact did not fail and I had made 2 purchases. I put in a cancellation request that same night and called on the 16th to ensure itd be rectified. 12/19 I emailed and called again unable to reach customer service. I left a voicemail and got no call back. Also on the 19th, I get 2 notices from my bank that 2 charges from retro vgames posted. Today 12/20 I finally get through to customer service just for them to tell me there's nothing they can do and both purchases have been shipped on the 16th, but I was never notified if my product had shipped. I log in to my account to see that they were shipped the 18th, not the 16th. The order should have never been shipped and the initial payment should have never been taken if they told me payment failed AND the cancellation request was put in prior to the offer being fulfilled. Customer service was very dismissive, had inaccurate information, and told me they couldn't see the cancellation request even though they read off of it.... So far poor experience, but I will update if product is received and will see if the order is accurate, products work/quality, and the return process is not a hassle/no cost to me.

UPDATE: THE SITUATION BECAME EVEN WORSE AFTER MY ORIGINAL REVIEW…read more My original review was written before I could even test the Xbox because Retro vGames shipped it without the required AC wall cord. After purchasing the missing cord myself, I discovered that the console was also defective. It failed its system update, would not properly load a game, and the disc tray repeatedly opened and closed by itself, sometimes only partially opening or becoming difficult to reopen. To summarize what I received: * A defective Xbox 360 that was advertised as professionally refurbished, "Tested & Working," and working "flawlessly" * A wired controller instead of the advertised wireless controller * An incomplete power supply with the required wall cord missing * A console I had to spend additional money on just to test and discover that it did not work properly Getting help was nearly as frustrating as the merchandise itself. I sent repeated emails, photographs, screenshots of their advertisement, and video evidence of the malfunction. I was passed around, given vague responses, promised follow-ups that did not arrive, and even told that they had attempted to call me but that my working telephone number appeared inactive--even though I received no missed call or voicemail. They initially pushed replacement merchandise, store credit, or a refund reduced by a 10% fee. Only after I repeatedly demanded a full refund, provided extensive documentation, and opened a formal dispute with my bank did they finally send a prepaid return label and promise the full amount after receiving the console. They then asked me to withdraw my bank dispute. I did not withdraw it. Golden 1 investigated the matter and issued me a permanent credit for the full $165.34. To be perfectly clear: my financial institution resolved this--not Retro vGames voluntarily refunding me before the dispute. I have returned the defective console using the company's label and have documented the contents, packaging, shipment, tracking, and delivery process. Retro vGames has now posted a polished public apology acknowledging that the required power cord was missing, the accessory did not match the advertisement, and the console had additional functionality issues. They also asked me to consider updating my review "based on how they handled the resolution." So here is my update: their public response sounds considerably better than the customer-service experience I actually received. A company should not need weeks of emails, photographs, videos, telephone calls, a formal bank dispute, and a public review before taking responsibility for merchandise that arrived incomplete, incorrectly fulfilled, and defective. I appreciate that they have finally acknowledged what happened, but that does not erase what it took to get here. My one-star rating remains unchanged. Customers deserve to know that the product delivered to me did not match the listing, did not function properly, and required a bank dispute to obtain a reliable financial resolution.

They have an awesome selection of games and really cool arcade cabinets. It's definitely a…read morenostalgic treat to come in here. I was able to pick up my Switch Lite here and some games. The console was in great condition and I got to test it out before buying. The owner always has some good suggestions and inventory. Always happy to support the local shop.

The Game Gallery has again moved, and this new location remains in downtown Easton, but is on…read moreCentre Square. Parking is on the street or in a local garage. As a video game store, is pretty impressive with a large stock and improved organization. A continuing issue remains that prices are not clearly marked on some items, but during this visit I found more items with prices than before. Rare items are kept behind the counter and one of the more interesting aspects of The Game Gallery is they get some odd items, so it's always worth a look. One of the big changes that occurred because of this move was the return of the arcade! The arcade is located in the back and is a mix of arcade cabinets, pinball machines, and Japanese style cabinets. This is also a quarter arcade, so no play card is needed. As of this review, the arcade however is a mess. During my visit, many of the arcade cabinets were not powered on or experiencing issues. If these machines were active, this would be one of the best arcades in the Lehigh Valley. Several of the pinball machines I attempted to play had issues, with others also not turned on. The Japanese style cabinets all appeared to be functional. The machines I did play, however, seemed to have difficulty levels set to high. The overall arcade was very disappointing despite so much potential. According to online reviews which staff have made comments on, due to electrical issues not all the machines can be turned on. You apparently can ask for the machines to be turned on, but this would require enough staffing, which this store has problems with. If there was signage in the store mentioning these electrical issues, I did not see it. If The Game Gallery had everything priced and the arcade fully working, it would be one the best video game stores and arcades in the Lehigh Valley. I can't see myself returning here again for some time, if at all, and I'm disappointed by my experience.

Made a market price offer for a card that was marked up by around $600. Response was rude and curt…read more Michael Caffrey - I'm assuming the manager or owner - needs help in his customer service department. Don't shop here. There are people who love the game and not just money. They're here to screw you, not spread the love of the game.

First off - looks are deceiving - this is a larger "store" - bigger than all comic shops in local…read morearea. The focus of the store is cards and RPG - altho only about 20% of the footage is devoted to that. It has a large selection of comics and mags and comic merch - however it is all overpriced - you can dig and find some OK deals if you have hours to kill. As far as service there is ONE woman who works the front desk and had been the sole employee I saw until recently. She is polite and does best she can - the store seems understaffed big time. As far as value - if you want to buy comics for your PC sure - may find a couple - if you buy bulk or are looking for deals - its not here. $2 modern raw books is a big pass. I have not seen any deals or sales on anything when I have visited. Also when you have $100+ in books pulled to buy and wait for 3 cards people to stop talking to be rung up - its frustrating! Giving 2 stars - its not terrible but "could be better" definitely fits...your mileage may vary

The last reminance of the few greatest gaming stores available yet from retro vintage to retro for…read morebeginners Awesome owner and an awesome cast of customer rps

We stop by here every time we're in Quakertown. He has a huge selection of games, systems, and…read moreother items at reasonable prices. Every time we come in he has found a way to make more room for more displays and racks but the store is still easy to navigate. The display windows and inflatables out front make it hard to miss.

If i could do less then 1 star I would the services was terrible had to repeat myself multiple…read moretimes and even then they got my order wrong and best part is they took forever to do it too.

The place is a one of a kind, a place where nerds, Weebs would go and play all sorts of things. If…read moreyou play card games, board games, video games then this place is the place for you. They are growing (still growing) company that cares about the community. I have met the owner and seen his vision. He is there from time to time and interacts with his patrons. The staff is really friendly. Now the only downside is the current location. I was there and didn't have a spot to play on a Friday night but that isn't the stores fault. Everyone had their own little groups and pods so as someone who is alone I feel out of place and had to sit at the cafe. The bright side is they are moving to a bigger location if I heard that right so I am excited for the team and company. To sum up the location it's a place you can play video games. You can rent a room/theatre lounge for private events/gathering. You can rent a computer/consoles to play. You can join a community to play card games, they even have board games to use. A really convenient mini grocery store with all kinds of Asian snacks and ice cream. They even sell boba tea.