This place is exactly what's wrong with many collecting hobbies. Yea, the selection here is pretty…read moregood. That's mostly because the prices are terrible--worse than eBay and Facebook marketplace scalpers. Case in point: there's a pokemon illustrated set that just came out. It's $17. You can still get lucky at retailers and it'll be restocked. Here, just 2 days after launch, they're selling for $50. Just nuts. I guess it's clear this isn't a "card shop," it's a scalpers storefront. Don't go here looking for Lorcana--guessing the margins are too low. Except for their singles, which they sell for $2-4....crazy pricing for Lorcana. Anyways, i won't be back. Will have to continue my search for a card shop that's ethical and somewhat reasonable. --------- Edit in response to business reply: 1) i agree conversation could go a long way. But when your pricing on a brand new Pokémon set (which doesn't have a set market yet) is already 3x MSRP, what productive conversation can happen? It's just a straight up gouge. I'm not naive to expect to get everything at MSRP, but i think 3x markup 2 days post launch is unreasonable. 2) i did ask about Lorcana. I was told you "don't carry much" and "didn't have any right now." 3) you seem to be implying that you're aware prices are high and can then be negotiated lower. If that's how you want to do it that's your prerogative, just understand that's offputting for new customers. It's hard to want to establish a relationship and have a conversation when the first impression is being taken advantage of. And when your response to pricing questions is "well the hobby is thriving!" I don't think that's off base.

Places like this are why people are now looking to buy digital media only, the need to price gauge…read moreand bad customer service. It turns what for many is a great hobby into a greedy money scheme. There was not one game at this place that was priced competitively, even the least desirable games are over $5 what you could get them for at other shops. Their workers are immature and when this is communicated have a bad attitude.

Staff at this location are great, was looking for a ps1 memory card and they didn't have it, but…read moreordered it for me and let me know it was ready for pickup! Very kind of them. The Exchange stores are great in general

When we were in Indianapolis about a year ago, we went to an Exchange store and my husband was…read moreobsessed with it, so when we saw there were multiple in Chicago we knew wehad to go to one. They have items for all your gaming and movie/show watching needs. They have systems, games for generations of systems. On top of video games, they also lots of dvds, including collectors editions. I love dvds in the tin collectors boxes and they had plenty of them, including a cool Simpsons season 6 tin of Homers face. If you are looking for a place to buy something used or maybe even sell something of yours, I'd recommend checking out The Exchange. I certainly wasn't disappointed.

This is one of my favorite retro gaming stores! I often make a trip from the city since it is…read morefairly close by. The owner is so nice and they are always getting new stock. Definitely check them out!

To start on a good note I bought an Xbox One from this store about 2 years ago and was satisfied…read morewith my purchase but unfortunately, my later purchases and experiences have been very disappointing. About a month ago the second system I bought was a PS2 and had previous repairs that were not disclosed to me upon my purchase of the PS2. Yesterday I went to play said PS2 and removed what i thought was built up dust and gunk from a previous owner but the system stopped working entirely. While i understand I bought a used system i should be made aware of repairs or fixes made that have been done with the system that im purchasing and should not be paying the same price of a system in good working order without repairs. Me being me I let that go but over this past weekend I also went back and bought 2 games from this store only to discover that one case was missing the disc. I understand that mistakes can happen, but undisclosed repairs and selling an empty game case shows a serious lack of quality control and lack or care to your customer. Customers should be able to trust that used systems and games have been properly inspected, that repairs are disclosed, and that games actually include the disc. With my experiences in mind I would not recommend this store unless you want to take the risk or they improve their inspection process and disclosing repairs on theirs systems. I will say the employee that was working when I came to replace the missing disc did his best to mend the situation of the missing disc but I'm highly disappointed with the quality of systems and games ive purchased from this store be weary of what you purchase from these guys

Shopping here feels like buy deodorant for 15$. You may like the smell but receipt never makes…read moresense, I hate everything about the store with their prices and I want to just toss this brand buy my own. Again, everything about this store, simply not worth it, if this were a candle store I'd probably never walk back in and this has games. - lack of games - overpriced games - forgetful staff - not useful policies - (Broken games) - jaded staff - theft of discounts and useless membership(literally just giving them extra credit for their stocks and prices, which they will take from you regardless of whether you're a member or not) - (Overpricing for taxes) - The games The scammy, scummy and their games suck, the only reason I'd go back is if their consoles are cheaper than the ones online. They have 200$ games and half a thousand dollar consoles, I rest my case.

SOOOOO many great records here…read more This is a blast to the past and a place to come and listen and find new music at. I hear this is an expansion from other locations but if you are in the area you will love it. I will come back and buy more records.

Lots of arcade games in a smaller space. Great for parties too. Good value entry for kids and…read moreadults. Only open to public on the weekends.

I loved re-living my youth with PAC-MAN games. I could totally beat MS. pac on Sega back in the…read moreday. Such a cheap way to revisit PAC again. I love this exhibit so much!!

They were very helpful and completed my repair easily. Very knowledgeable and kind…read more My second hand GameBoy Advance SP wasn't charging despite a new battery. They took a look and let me know the fuses would need to be replaced (which I suspected) but also the capacitors. This is a precision repair. They soldered the unit carefully and replaced the parts for me for only 45$ including labor. Easily will get another 10 years out of it now! An absolute bargain! You can see their passion for their work and even though I'm much closer to another repair shop I will take this 25 minute drive anytime for future repairs!! They also have a 90 day warranty standing behind their work. That's included in the reasonable price! Parking was easy and free as well. Just keep an eye on the signs and you'll be fine.

Super satisfied!!! Service was fast, simple transaction,…read moreand good pricing! Got a call back saying it was repaired ready to pick up, got there, and they tested but unfortunately the disk tray got stuck and said it'll be repaired the next day. I was completely fine with that because they cared about customer satisfaction and their work. Called me back after I got home saying they would deliver it straight to my house! Even better! Now it works like new! I haven't touched this Ps2 since 2013 and now in the big 26 works better than ever. Thanks for bringing back my childhood!

John was the goat , helped my girl and I out on getting a gameboy we got three harry potter GBA…read moregames men in black , fantastic 4 and a gameboy ourselves. it was amazing talking to him and he was so knowledgeable about different games , systems and finds ! shout out John bro !

Came in for some PS2 games. They have retro games for every system you can really think of. Fair…read moreprices. I definitely would come back.

My family and I stopped in over the weekend. We went to the farmers market then walked over, as we…read morehad family in town and wanted to walk around the loop. There's, of course a HUGE collection of records. We bought a couple records during this visit. It seems the price points are average. My daughter also found a cd and a cute notepad that we bought as well. There was a good amount of people inside the store too. But it never felt crowded.

Really cool store in a great location in the Loop. Huge windows, lots of natural light, and fun…read morecity views. Very clean, spacious, and well organized. Great selection of records, CD's, movies, and more. I really enjoy browsing and I always find something I want to add to my vinyl collection. I appreciate that they stay open until 7pm. Helpful staff, reasonable prices, and great vibes.