This is definitely one is the worst experiences I have ever had when dealing with a business. I…read morebrought in my PSP for a simple repair since it's my childhood one and I want to play it again. I gave them the PSP in the end of June. They told me it should be 1-2 weeks, which is fine. I come to pick it up, they tell me it's on our desk next to be repaired, told me to come back in 3 days. I come back and they tell me the same exact thing. I'm now in August and feel like I'm getting played. Do not come to this place of buisness for any of your needs, just go somewhere else and save yourself the time and energy.

Not sure of the technicians name who helped me but I called around 4pm with a pretty serious…read moreproblem in my opinion. My wedding video was stuck in my PS4 and have been putting off getting my Playstation fixed and he said it could take a few days to fix it and get the disk out. Which I was fine with. So I brought it in expecting it to be fixed by the end of the week. When I got there he asked if I had a few minutes to kind of hang out Which I did and he fixed it and had my wedding video out within a half-hour I was so freaking happy I would absolutely go here again and I will always recommend this place to anyone who needs video games or consoles. I will be buying all of my video games and consoles from here from now on! THANK YOU VIDEO GAME WIZARDS! I GIVE THIS PLACE 10 THANK YOU! THANK YOU! THANK YOU!

I've always gotten help when I've needed it, although there may be a wait if the store is busy. I…read morehave bought lots of games, systems and other items here. I understand people complain about service here but I've always been treated well and get what I needed done.

Horrible customer service. Told something was in stock and it wasn't. Sent to another store…read morebecause I was told it was in stock there and guess what? It wasn't. Canceled my pro membership and am still waiting for the refund. Customer service keeps giving me the runaround and blames financial institution. To top it off what I ordered from them was promised to be delivered in 2 days and it took 2 weeks. Better off going to Bestbuy or even Target or Walmart. They both actually have what I need in stock. I really wish AI will destroy their jobs. I'd rather talk to a bot then some punk nerd who has a worse attitude then a Starbucks barista.

I have picked up a few gems here! Competitive pricing and detailed descriptions of items make…read morebrowsing fun! They have had the same audio sounds from game machines and retro videos playing for years though, that is due for a change, but the quickly turned inventory allows for a sense of gambling excitement whenever I come by to check for additions to my collection. You can even be added to an alert list if you're hunting for a specific cartridge or disc. Excellent service and above par return exchange policy as well. Definitely worth it to stop by!

I tried supporting this local shop, but after what I saw, I won't be back. Watching a kid get…read morecharged $50 for a two-pack item with a $14.99 MSRP was enough for me. That's roughly $25 per modern pack--for cards that aren't vintage, scarce, or anything remotely special. There's a difference between running a business and shamelessly exploiting hype, and this shop clearly knows exactly what it's doing. That's not "market pricing," that's blatant price gouging aimed at the people least likely to know better. Card shops are supposed to build community and help grow the hobby, especially for kids. Instead, this place feels more interested in squeezing every possible dollar out of excited young collectors and their parents. It's hard to call yourself a community shop when you're pricing families out of the hobby. If your business model depends on overcharging kids and parents who don't know better, that says everything people need to know. Even their video games are priced way more than even EBay prices.

If you're looking for a wonderful experience with video games, whether retro or new, this is the…read moreplace to go to in Portland! The people on-staff are always helpful, and the selection is great! Prices are a little high, but on-point with other places so can't complain.

Awesome little shop in the middle of the action on Hawthorne. Friendly staff, awesome selection for…read morethe size of the shop, and a few dedicated parking spots out front. They have old school games and consoles as well as DVDs, some vinyl and a few comic books. Prices are fair. I brought some old Sega stuff and they gave me a fair amount of in store credit. Check it out for sure! Everyone needs a little nostalgia in their life.

This place is the best place to go for magic the gathering! The owners are humble and helpful every…read moretime we visit and now we won't go anywhere else my family stopped by today and They made my kid feel important and got him the cards he needed for his birthday. Thanks again for being so humble with good attitudes

MTG Single selection is very good for a local game store, the owner is super nice and personable,…read moreand the store is consistently running weekly tournaments for several MTG formats with prize structures 2-3x that of competing stores. If you are into TCGs, disc golf or comics, this is the place you're looking for!!

I love coming into this store. It's a treasure trove of retro nostalgia as well as current…read moreofferings. I have had good interactions with the staff at this location and they always greet me when I come in the door. They always ask if there is anything they can help me find. So far I haven't had a single disc in poor or decent condition in fact I would say excellent condition. I will keep shopping at this location in the future. For those complaining about not being able to buy online they are a local shop and not corporate relax you online warriors. Support in store purchases and long live physical.

I've always been happy whenever I come here. The selection could be better, but is limited by the…read morespace available. Fair prices and a great selection. Definitely suggest signing up for their customer rewards program. It's an excellent program to get discounts of products.

Awesome selection. Prices are market but they had a lot of hard to find items. Nice to be able to…read moreput your hands on what you are buying.

This little spot is everything I could ever hope for in a dork store. Their cartridge selection is…read moreinsane, and their Games Workshop selection of games outside of 40k is better than the actual GW stores. I just scored a Legions Imperialis card set that has been sold out online for months. Their new GW stock is perfectly curated for those who are interested in starting the hobby: and also deep enough that elder nerds will find whatever they are looking for. You need some Blood Bowl? Come on in. I should have bought a Vampire team but I didn't. Oops. You want a 40k knight? Let's go. You want a video game from 2008 that you think no one has heard of? It's here. I spotted things on the shelves that you absolutely can not find online. Get in here.

Quite possibly the nicest people in the retro game business…read more Amazing selection of games, systems, accessories and trinkets. Everything is very reasonably priced and I love the selection. But the true X-Factor IMO is the staff and how well they treat their customers, I am not what some would call a regular but I have been shopping with them soft the last few years and I am always greeted with a smile and asked if I'm looking for anything specific, and if there is anything they can help find for me. Truly a genuine and welcoming experience! I am grate for them and their hard work, thanks everyone, see ya next time!

i came in today, hoping to kick my smoking addiction and the lovely staff here pointed me towards…read moretheir ds games. not only did they have every game i could want, they also had the perfect remedy for my problem. in front of me stood 11 stop smoking coach DS games. for good measure, i bought 3. in case you are interested in doing the same, i left the other 8 for those who may be in my same situation. i also bought barbie island princess because that game is awesome. the games were all well priced- only $2.99 for a game to help me quit my smoking habit (priceless in my opinion). they also have an incredible selection of pokemon cards, consoles, cables, games for every console, and arcade games we would have tried if we didnt have dinner plans. i 100% recommend coming in and visiting for the wonderful games, staff, and friendly ambiance of this store. DEFINITELY come in if you are trying to quit smoking because a deal this good makes me think these games will sell out fast.

Used to be GameStar. Now goes by "Game On! Play On!". For the fact that there aren't retro video…read moregame stores on every corner these days, I will absolutely be back to give this place my business! They carry video games from most consoles from the past 30 years, the consoles for the games, Lego sets, funko pops, and more! Keep in mind they sell what they get so they might not have every game but I got four N64 games I really wanted! During my visit I saw, Sega Genisis, SNES, N64, PS1, Dreamcast consoles and more! And yeah maybe I paid a few extra dollars on some things but it supports local business and hopefully keeps brick and mortar stores like this around much longer. Sometimes you don't know what you have till it's gone people. Ken the manager was incredibly knowledgeable, helpful, and nice! Comparing their prices to Amazon or EBay, they seem to be right in line as far was what they're charging. In many cases actually charging less. Give this place a look!

Only a one-time visitor, but the store was your basic console retail business…read more I am impressed with the store's stock of vintage games and gaming accessories (NES/etc), but it's nothing you can't find at any other cookie-cutter clone-chain gaming store. I was disappointed with the location's apparent lack of Magic: The Gathering singles. One would think that with the HUGE window displays of M:TG artwork/branding that they would have more to offer than your basic booster packs and card sleeves. The store's customer service met your basic standards: greeted, asked if I needed assistance, wished a good day upon exit. I say it's definitely worth a stop if consoles are your thing.

Such a fun store! It is so great having this comic book shop in downtown OC. They have a wide…read morevariety of comic books and other fun items. The staff were very helpful with what I needed. Looking forward to visiting again.

Absolutely fantastic store and location - great selection of old and new titles, friendly staff and…read morefun events. Couldn't ask for more from our new local comic shop!