We visit to rent movies every Monday. The deal is 99 cents! My son, Husband and I have looked…read moreforward to renting movies from Matt for over a year now! There is a Blockbuster vibe complete with candy, popcorn and soda available by checkout. Matt has also been so accommodating to order movies of interest he does not have in stock. He has always been so helpful in finding/suggesting movies. We look forward to renting from. Superstar video!

this place is pretty based. can find some hidden gems here. good prices and good conversation. cool…read moredude helped me out. fun place.

Called in asking 2 questions, the guy there today had quite the sour mood but it's whatever you…read morenever know what kind of day someone is having. Anyways I go in and find what I'm looking for, the dude was like upset he had to work and grab something for me when he was scrolling on his phone. After I had asked him a question, and he kept shooting back with like weird, passive aggressive attitude, not to mention him " jokingly" calling me dirty even though I just got off work. Overall a very not pleasant, miserable gentleman. Not a good experience for my first time at this location, I'll definitely be sticking to the location east of this one. Only reason it's not one star is for the lady there that was making me laugh.

Love love love this place. Amazing selection, prices, and service. Max is one of my all time…read morefavorite cashiers too and always makes sure he cleans/rebuffs my PS1 discs thoroughly before selling them to me. Thank you so much for doing this. If you're in town, definitely give this place a stop for your retro gaming needs!

I live close by, so thank my lucky stars! I wouldn't mind setting up shop in the gaming area and…read moreliving out the rest of my days only sleeping, eating, and gaming. The place is totally air conditioned, no windows, has flat screen tv's and consoles, comfy chairs, what more could you ask for? However, since I have a life (is a life without gaming, really a life I want to live??), I can only make it in here sporadically. Don't even get me started on the customer service, which is hands down, the friendliest customer service I have ever experienced this side of the desert, including Las Vegas. Here we were, chatting up the shop clerk, when lo and behold I find me a copy of Vampire Hunter D. Now I know the game is kinda crappy, but I had to have it for my collection of rarities. Cheaper prices than on Amazon too. So far, this is the only store I know of that stays open so late for all of your gamez (yes, I said GAMEZ) needs.

I usually don't ever make reviews but this has made me so mad at the service here. I was with my…read morefriends and I had to use the restroom and I asked the cashier and he was on his phone and told me there was no bathrooms. I then asked him where the nearest bathroom was and he looked at me and just shrugged at me. Well come to find out my friend also needed to go and he went to the back and saw the public bathroom. Really pissed off how this was handled and I had to walk 2 blocks to find a shop when all along there was a bathroom right there.

"This is my best birthday yet!" - 8 year old Adults and kids…read morealike loved the Epic Game Trailer experience! From booking with Chris to our host Jesse, the service was exceptional and personable. The truck was clean, well stocked and maintained a cool temperature inside. The fun lighting added to the party vibe! We couldn't recommend this company enough. You can't beat the price and it was absolutely worth every penny! We will definitely be going with Epic for our future game truck rentals! Thanks guys!!!! -The BAM boys and family

We hired Epic Game Trailer for our sons 11th birthday. He and friends loved the truck! It kept all…read moreof them entertained. The truck arrived early to set up and the gentleman was very friendly and professional.

Super friendly. Great selection of games. Bought Pokémon Platinum and Omega Ruby. Both carts are…read morelegit and work perfectly. Amazing service and quality.

Great little shop! Great selection, fair prices. The staff was helpful and nice. Is a little far…read morefor my drive but I can't wait to go to their new location.

This place is a maze! And it's not just books -- they have everything. It's an adventure just…read moreturning the corner -- they even have musical instruments! This is only my third time here and one of my go to places to get puzzles -- they have a whole wall of them! They seem gently used most of them, the few puzzles I have purchased there have usually an extra odd piece that doesn't belong or maybe 1-2 pieces missing -- which I think adds an extra challenge!! I think I noticed there was a deal for getting 3 puzzles but I can't recall what it is off the top of my head. Anyway, it was a bit more expensive for puzzles than the goodwill but I would say the quality is a bit better. I love a good community bookstore too -- this place is a gem and I hope people continue to support this place so they never go out of business!!

Well-behaved dogs allowed! Once it gets too hot to bring our fur baby to the farmers market, going…read moreto a Bookmans may become our new Saturday morning outing! A really great selection of all kinds of books, music, video games, and more! Everything here is community-based, with the exception of selections here and there that are brand-new. So a nice way to support buying secondhand items from Phoenix folks, being more sustainable and supporting a smaller business, and overall just a good spot to come explore! I've found lots of cool vintage magazines, vintage video games, some vinyls, and a number of books here on 19th. I definitely recommend this location!

Wonderful s selection of books, records, movies, games, toys, even craft supplies!…read more Great place to wander!

I just left the Bookman's Store on Country Club and Southern, and I was abused and disrespected by…read moreone of their staff members. I was shopping, and waiting for my trade offer for some items I brought in. I asked to look at a Collector Comic Book that was locked in a case. I asked the staff member if I could take the book out and look a it because I wanted to make sure nothing was cut out of the comic. He immediately became defensive, and his attitude became hostile. I said "if there is anything cut out it's not worth $25 and I want to check. If I damage it while looking at it, I'll pay for it." His response wasn't helpful or understanding, it was pushy and abusive. "You should just get these while you see them. No one has these, and I've never seen one in our store since I've been here". I said "I have been collecting comics all of my life, and if there is anything cut out, it's not worth $10 to me". Again, instead of being friendly and asking anything helpful or asking questions, he was pushy and forceful, and became even more irritated when I pointed out the water damage on the back of the comic and told him I didn't want it. He was very unfriendly from the start. A toxic person, to be as kind as I can be. I received notice that my trade offer was ready, but I cancelled my trade offer, and walked out of the store with the items I had brought to trade. I WILL NEVER RETURN AS LONG AS THAT PERSON WORKS THERE. When I advised the staff of what happened, they seemed disinterested in doing anything. I asked them "how can you allow a person who treats customer this was to work here, and why would you want to work here if the business allows this?" They all looked at me with blank stares on their faces. A manager did talk to me, but it was the same attitude as the rude employee. He didn't introduce himself my name. He didn't try to find out the name of the employee. His attitude, like the rude staff member, was an attitude of not wanting to be there, an attitude of feeling irritated that they have to actually talk to a customer and assist them, an attitude of superiority and entitlement, an attitude that their customers do not matter to them and that they don't respect people in general. I advised their manager on duty that I work as a customer service consultant, and the employees treatment was unacceptable. He did offer complimentary credit, but did not indicate how much. I declined and told them honestly "I don't care if you pay me a Billion dollars in cash, I don't want it if that person works here. What he did was unacceptable and he should be fired". I am sure they won't do anything, and I want everyone to know that Bookman's is a TOXIC company who does not appreciate their customers, and they will screw you over and abuse you if you go there.

Poor communication that lead to unprofessional conduct. Nothing but confusion of who you were…read morespeaking to..one person and then another person answers on a different number. I asked why they were shady and it became an ugly conversation along with a hang up,of our conversation.Later, an apology came. Didn't respond because it's definitely not a person I would want to be around my children.

I rented the game truck for my sons 9th birthday party and it was a hit, everyone loved it. The…read morecompany was very communicative and had great customer service. He arrived on time and made-sure everything was taken care of. The kids had great time and didnt want to leave the truck, I would definitely use there services again in the future !

While killing time out and about, we stumbled upon Fallout Games. It has a bit of a pawn-shop vibe,…read morebut in the best way possible--thousands of games neatly separated by system, racks of video game-themed shirts, and massive LEGO bins sold by the pound, with mountains of bricks everywhere. My daughter built her own LEGO minifigure, and when we went to pay, the kind lady behind the counter told us it was on the house. Moments like that remind me how much I appreciate the small things in life.

This place sells offbrand n64 controllers that feel just like the original make and offers their…read moreproducts for pretty fair prices. This is the anti-Gamestop. This location also happens to have a claw game with old GBA games and amiibo inside instead of crappy anime toys and I think that is rather brilliant