I highly recommend coming here , if you guys want great service, great prices and a wonderful…read moreselection then please please come here. This place is one of those wonders you love to come in to see and buy a couple of games you never thought they would have. Plus it's literally one of the only retro video game stores around here besides retro world in Nampa. Plus every employees has always been super nice, greets you and says have a nice day when you walk out. Great people man I love the fact that they say hi or greet you with a smile.

Bought a controller for 60 bucks and it doesn't even charge. I had broken my old controller and…read morebought a new one and I connected it but it never stayed on i plugged it in doesn't work and I left it in for 4 days and still dident hold charge.

Friendly staff ive been coming to this gamestore since i was a kid but the back area needs better…read moreAC for/during tcg tournaments

The hubby is a table top games enthusiast. We were visiting downtown Boise and we checked out this…read moreshop which by the way smells so nice as it is next to an ice cream shop. Was tempted to go check out the ice cream but opted to yelp nearby souvenir shops instead. I've visited many game shops in 3 different states and this is a typical one. Customer service on a Saturday late afternoon was pleasant. The hubby purchased 3 games and a sticker book of 1,000 food stickers for me. I make greeting cards. The food stickers are perfect for the ones I will will make for the Yelp friends that I correspond w/regularly. Overall, this is a very nice table top games store in downtown Boise. 4 stars!

I'd give this place a solid 9/10. They're great and their items are great, but i feel they are…read moreslightly more expensive than market value, and i understand that a business like this needs margins. Besides that, they have given me high quility OEM controllers and even their 3rd party ones feel similar to the first party ones. I've bought a xbox 360 E and a GCC Wii for $110 and $90, which, yes, is not the best BUT, they've replaced mt 360 E when i ran into isues. My wii has not ran into issues yet. Great customer service too, and great resurfacing services, it revived 3 of my games. Selection is huge, for everything but GBC (WHERE IS THE GBC GAMES????) But tons of 360 games, and thats half the list checked off.

I went in and looked at their sealed Pokémon and One Piece products. For Pokémon, they had single…read morepacks from booster boxes and other sealed products. They had Destined Rivals single packs priced at $18, while the current market price is $9.69 per pack. They were pricing those packs at about 86-96% above market, nearly double the current market price. That's just one example. I also brought in some Pokémon and One Piece singles. I asked what they pay for cards, and the lady at the counter told me they pay 50-70%, or even up to 75% of market value. I said, "Alright." She looked up the cards, came up with a total, and showed it to a male employee. He looked through the cards and then offered me $225 for the entire lot. The total market value of the lot is $755.67, so their offer was only about 30% of market value. If they had actually offered the 70-75% they mentioned, the offer would have been: * 70%: $528.97 * 75%: $566.75 So not only are they super overpriced, more than the scalpers out there, they also give you one number that they'd pay and then give you another number that's completely under market value. I get that you have to make a profit, but damn, that's insane. I would not recommend buying from or selling to this business. You're better off buying or selling on the online market. It'll be a waste of your time. Reply to your response wasn't mad or upset. Just wanted to give my review and feedback on the business I went into. My experience. If I was upset I wouldn't have been so nice. Unlike your comments on "you only bring mediocre cards of little value" (one card alone is 200 dollars by itself. Another was 155. Both are from One piece both characters are popular sorry. They're not mediocre. It looks like "your emotions got the best of you" Have a good day. Update: You stated that you're primarily a retro game store, yet you were at the Boise Card Show on 7/11/26 with sealed products, singles, and graded cards. That seems a bit contradictory. Sounds like someone got caught with their foot in their mouth.

Came into GameStop with my 9 year old son to trade in some Wii games and his grandpa's old iPad and…read moreApple Watches. The man working there was rude right off the bat. We wouldn't accept the Apple Watches because they didn't have bands and I simply said 'well that seems stupid." he then refused to accept any trade and cursed me out saying he doesn't have time to argue. Truly one of the worst experiences I've had anywhere let alone in front of my 9 year old. Man should be fired, his name was Eric. Don't bother going there. I had to drive the one at the mall and luckily they were very nice and professional.

I bought a used PlayStation 5 controller from this GameStop about two months ago and paid for the…read moreprotection plan. The controller completely stopped turning on. When I returned to use the plan, the manager claimed there was no record of the controller purchase, even though they had records of everything else I bought that same day. They also forgot to give me the game disc, which I had to pick up later. Instead of honoring the protection plan, they offered me $10 for a $60 controller. In the end, the controller was so unusable I gave it back, and they gave me nothing in return. All I wanted was for them to honor the protection plan and exchange it for a working controller.

Not a local book shop feel but staff is friendly and helpful in finding product. Don't have the…read morebook you want? Have no fear they can probably order it! Coffee? Check, pit stop at the Starbucks located in the center of the store. Line to check out can be long at times but what can you do but read while you wait? Good rewards member program to boot. P.S. Did someone say Lego's? They have some awesome sets to pick from!

I'm giving stars for the people working because they're delightful! but my god. I don't want to…read moresound horrendous for this but the homeless man allowed to just hang out there with his dirty cups and shoes off is so gross. it's got to be a sanitary issue. he's reading all the books and PICKING AT HIS FEET. WHAT!?! How is this acceptable?! I'm never touching a book there again. I get its warm outside, but set some boundaries for the love of god.

Poor customer service. Would rather I stood and waited while he helped an online customer then…read moretaking the extra 5 minutes to ring me up. But if I signed up for pro, he suddenly had time to ring me up. How does thst make sense? Horrible customer service, reminds me why I hardly go in there. Will never be back now

I can see why this place has such a low rating. Walked in, wasn't greeted, wasn't asked if we…read moreneeded help, wasn't asked if we were looking for anything specific. Staff was behind the register doing their own thing not giving 2 who cares to any of the multiple customers in the store. I would rather spend my money at another store that values their customers than support a store like this. I don't see how they remain in business with workers like they have working there.

This store and these people in it are a perfect example of why it's just a matter of time till…read moreGameStop is no more. I went in to buy an Xbox console just because it was convenient. I NEVER come here. The gal there talks me into some membership after she insists it's free and will not auto renew and charge me. I walk out and it wasn't 10 minutes later I get an email she signed me up for auto renew and I will be charged in 3 months... I call and she tells me she can take care of that in store. I take a couple weeks but finally make it back in there to cancel and of course they tell me they can't cancel it in store and I have to call their customer support number. Get frustrating that I had to call some number and deal with people who could barely speak English because this girl lied to me and did exactly what she said she wouldn't do. Will NEVER return. Exactly why I'll just go to Amazon from now on....

BEWARE: ALL SALES ARE FINAL! IF you buy anything here for your kids for Christmas or any other…read morereason, note that you will NOT be able to return OR exchange OR get store credit. My son purchased a $45 headset with his own cash. Took it home, opened the box, tried them on, and decided that he wanted something more expensive. Brought them back the next day (Brand new in the box) to exchange for the $100 set and the answer was "NOPE". ALL SALES ARE FINAL! No credit, no exchange, no nothing! They stated that if the tape wasn't peeled from the box, maybe they could take back but highly unlikely. Mind you we just spent $600 on a PS5 here 2 weeks ago (Which I now regret) Sad to say, I try to support local brick and mortar stores, but when I can buy online for the same price and it comes to my door the next day and there is no question on returns....the decision is easy. WONT BE SHOPPING HERE AGAIN!