My son is all into Minecraft and any other game that I am willing to buy for the Nintendo switch…read more He's 5, he wants everything and he is not picky. He had a nuclear meltdown because I wouldn't buy the Kirby game he wanted. Rationalizing with an angry 5 year old serves no purpose. He didn't care that Christmas is days away. He's cute and I'm weak. I will probably buy him the game for Christmas. The store has a nice selection, nice enough to drive my son into overload and I was able to take a trip back in time. The store even had the old school Atari game console with the fake wood trim. I don't know what it is called but I know I had one and it was about as advanced as I ever needed. The staff tried to make it all make sense to me. I do appreciate their effort but there is no hope for me . Who knew there were so many gaming consoles. I don't even want to get into the online stuff. The staff at this store can help anyone figure it out. Well everyone but me. They definitely tried.

Love coming here with my husband for a trip down nostalgia lane. The associates here are always…read moresuper chill and helpful. Selection changes all the time but they highlight the top stock in clear display cases. They also have vinyl from the most amazing game soundtracks, local traditional art, stickers and decals as well as plush and accessories from your favorite games. They even have a console museum in the rear of the store that displays all the old gaming systems. Even if you purchase NOTHING it's a fun place to go and explore but you'd be a fool to not get anything. Priced to sell and pretty fair. PRO TIP: Also if you are having issues with a disc game playing, they charge a very small fee to resurface discs!

We collect all types of video games and video game systems. This store is fantastic! The owner is…read morevery knowledgeable and helpful. The prices are fair and comparable to what one would find online which is not always the case in stores. Check it out!

Great service and willing to share their knowledge on games and game consoles without prompting…read morefrom customer. I found several games my nephew requested and they're in mint condition!

Brought in a NES that was acting up. The team cleaned up the machine, replaced the 72 pin…read moreconnector and got it working like new again. Had a hiccup with the machine when I brought it home, so I took it back. They were as friendly as can be and tested it with me to make sure everything was working as expected. They have a customer for life.

2nd time going it this vintage toy shop. Great service and excellent collection of new, used and…read moreloose figures at very reasonable prices.

best place for retro games period. They have all consoles…read moreanything you can think of Virtual Boy, NES, SNES, Xbox, sega genesis, game gear, PS1-PS5. They have limited edition consoles, everything is priced and organized this is my go to spot for retro gaming. Staff is really friendly you just need to go! I am telling you don't think! Just go! You will not regret it.

Very cool spot with some great deals on retro games. Widest selection of PS2 games I've come across…read moreyet. I wish Maryland had a store like this!

Customer service is wonderful here! They've always been friendly and helpful. My best experience…read morewas when I came in to do some trade ins and preorder the Animal Crossing Switch both employees made sure I was getting the best deal they could get me. I left not having to pay a dime on the console and even put a few dollars on the actual Animal Crossing game. And th merch selection is good too! Update: wouldn't give me my switch bc I called and said someone might be picking it up instead but plans changed so I went to get it. So the person who I said was gonna come get it had to drive a few hours to get it. Makes no sense. Like did I just need to call again saying I would pick it up? Lmaooo I hate it here. Just make it make sense at least

This is my go-to Gamestop. Staff is always friendly no matter what time of day. Helpful when it…read morecomes to preordering or renewing pro membership. I even came close to closing time to get a cable for my PS3 controller and the guy was super helpful.

This store advertising open daily until 8-9pm however it always closes early. Hand written sign…read more"closing at 5:30pm" , even other GameStop stores don't recommend this store for the same reason of it always closing early!

I've purchased 3 brand new unopened controllers from here. 2 PlayStation and 1 Xbox. All of which…read moredid not last a month. I recently just purchased a white controller from here maybe 3wks ago, and it has stick drift already. I don't know if they're refurbishing these controllers and selling them as new or they are just selling old left over controllers but this is ridiculous. Then when I tried to get a replacement an associate suggested that maybe I was putting too much pressure or my joysticks. I've been gaming for 30yrs... I've never had this many issues with controllers. Also I bought some led strip lights from here and those didn't work either. I returned and got my refund. Worst game stop I've EVER been to. Save your money and shop elsewhere!

I purchased a 55 inch television and mounter . The sales clerk was friendly but he kept trying to…read moresell me things I didn't need. He gave me a delivery date and time slot 2:30-6:30. There was no show and no call. I called them to see what was happening to my delivery, as it was already 6:45. I was told it was rescheduled for delivery date a week later. No apologies unprofessional I wasted my Saturday afternoon and then he proceeded to blame me! Worst experience. I'm so disappointed, I have bought laptops and security systems with Best Buy. Never again, time to take my business else where

I don't know if it's applicable to the Arlington store , but thats where we ordered our appliances…read morefrom. I am happy to update the review if i can find anything to assist in a proper resolution or place toI provide details on my awful experience. I hope to prevent others from a pain or hassle while handing over their money and expecting to receive what has been paid for Yesterday the washer was delivered with NO dryer! I was not provided any kind of update from Best Buy , but was informed by the 3rd party delivery guy that the dryer was not in stock and was scheduled for a later delivery day. As the dryer was physically purchased in store.... this makes no at sense! it's been over a week and then we find out there's more delay!!! The worst part is that when we finally got them on the phone, a man who barely spoke English and obviously, he either, did not understand it either, or pretended to and only tried to get the phone call off the line and out of the queue. When he repeatey failed to acknowledge or provide proper assistance or answer any questions or do ANYTHING but seem incompetent and lacked accountability, concern, or active listening skills, absolutely ZERO desire to resolve or assist! he could not even identify what he was much less how to do it he wanted to give a generic answer with no relevance and rush off the call. Where I lost my a supervisor was requested (at least 3-5 times) and the rep put the call on hold and said things that were not applicable or helpful. I was refused an escalation! I don't have my dryer or any updates as to why I don't! I was denied an escalation and transferred to a different dept and rep instead! He said he was getting a supervisor and when he finally implied he was going to... He said he was transferring I said where he did not answer and just transferred anyway knowing it was not a supervisor or manager... just a different department. This is unacceptable and this rep should not be working with customers anywhere! i went to Best Buy instead of a no name company to avoid this sort of thing! Best Buy.... this guy makes it more of a Best Lie. Go to alternative retailers for your appliance purchases if you need them sooner than later