BUYER BEWARE: Unlike every other record store in DFW they make it nearly impossible to use the…read morediscount card once earned. I've spent hundreds of dollars here but have never once been able to use my cards. 1) Card can't be used the same day you spend $100, have to come back 2) If you comeback and have an older card, they won't accept, 3) If you have more than one card you have to come back to use them individually, 4) Actual discount is only 15% off ONE item (under $100) while every other store gives a set dollar amount off from points earned, so cheap! Both employees got mad at me for trying to use my cards, owner refused to reply. No respect for regular customers.

Service: was good friendly Selection: here was pretty good…read more Value: it's pricy but what isn't these days.

Friendly staff, great selections and customer service was very knowledgeable…read more We appreciate you still being around.

Store sucks. Lady with nose ring she is Hispanic.. was rude and disrespectful and ask for my ID in…read morea rude way because I spend more than $200 on items . I felt kinda discriminated. . Not sure I'm going back and I will pass this complaint to corporate office .

BUYER BEWARE: Unlike every other record store in DFW they make it nearly impossible to use the…read morediscount card once earned. I've spent hundreds of dollars here but have never once been able to use my cards. 1) Card can't be used the same day you spend $100, have to come back 2) If you comeback and have an older card, they won't accept, 3) If you have more than one card you have to come back to use them individually, 4) Actual discount is only 15% off ONE item (under $100) while every other store gives a set dollar amount off from points earned, so cheap! Both employees got mad at me for trying to use my cards, owner refused to reply. No respect for regular customers.

Simply the best customer service of all time, along with a very music smart employees. They…read moreremember you and suggest things that you might be interested in.

Have some decal made. Every other company said it would take 2 to 3 weeks. They had me in and out…read morewithin one day. Best customer service, best price, and in my opinion best quality.

FINALLY! Something in this mall that's actually enjoyable!!…read more This is a classic, oldschool Barnes and Noble. There's a kids' section, a café, chairs and benches for reading, all sorts of books, magazines, decorative bookmarks, and fun seasonal displays with games, interactive toys, etc. Employee at the register was super friendly, even when I was being an indecisive pain in the butt. She helped me enroll in the reward program, which thankfully had none of the red tape or extensive mining of personal info most places try and squeeze out of you. Prices here are straight up average, which is a good thing. You're not getting clearance bin junk, and you're also not getting shrinkflation. The prices for books and magazines are also already attached to the books and magazines themselves, printed on the front or back cover, so you'd be able to tell if they were marking up like so many other places love to do. As depressing as this mall is now, this bookstore and the downstairs arcade are the two stand-out gems.

It's just such a great store. Whatever you like, what ever you want to find, I feel like there is…read moresomething for everyone here. I love walking and browsing the sections that are clearly labeled by genres. The Starbucks is a nice add on. Anything from books (of course!) to journals to games to gifts is here. Really glad it's made it thru the world's transition to electronic because sometimes you just need a good paper book.