Amazing store! Michael is a wealth of knowledge and goes above and beyond to take care of his customers. He manages to get people into the hobby with his enthusiasm and dynamism. He was so patient teaching my Girlfriend and I to paint. read more

Games Workshop Westminster Center - Hobby Shops Near Me - Westminster, California

Rude customer service walked in yesterday to check out the store and possibly buy something since I'm recently getting into it as soon as I walk in an employee or owner walks up to me and my friends asking if I'm buying something and as soon as I said I'm just looking around and possibly buying he just said if your not buying and just looking around to do that quickly and leave this is not a good introduction to this hobby and never coming back to this place read more

The store itself is amazing and has just about everything you could want for Warhammer 40K and Age of Sigmar. Unfortunately, my experience with the employee working there was much less positive. As several other reviews have mentioned, he came across as extremely rude and unwelcoming. On top of that, the store's advertised hours do not seem to match when the store is actually open, which can be very frustrating if you make the trip expecting it to be open. Not to mention, he expects that YOU know his phantom hours. It's a shame because the store itself has an excellent selection, but the customer service and inconsistent hours really hurt the overall experience. read more

So didn't know you should call to see if they are open. I guess they close for lunch. Post that on your hours. I drove over here for nothing A retail shop closing for lunch that's a new strategy read more

Appears others left one star for store being closed during hours they say they're open, which also happened to me. Guess I'll go to the Fullerton store for my first Warhammer experience. read more

Great customer service. Gamer industry so fun to be around. Always friendly people, combines love of model painting and chess. This place has been here for years love to see the evolution of products. Epic read more

This is the best GW/Warhammer shop in Orange County. The staff is always friendly and very helpful to our new players.

Dusting my old Yelp account off to give a local store some well deserved props. Roughly six months ago my 4 year old son and I stopped by on a random weekend. The place was packed! The owner (super busy due to the event that was ongoing) still found the time to make me and my son feel extra welcome. He even gave my son a Space Marine mini! So I stopped by last week having found a few moments to dive into a new hobby. Again, the customer service was top shelf. Very knowledgeable and provided me with all the options available to me as a point of entry. Off a glance, you can tell this location is run by a staff of one. Devoted to his dream of having a successful shop and building a strong and friendly player base. Supporting him in that goal is the least I can do for the offered free assistance in building / painting my minis and finding games which will be a bit more noob friendly. I'll be happy to return and feed my newly formed addiction, and hope this location sticks around for years to come. read more

Very awkward hours that are hard to catch. Even if they say they're open, often times the doors will be locked. They also have tables to play games inside, but there are only 3, and it's first come first serve. Very difficult to find an open slot. read more

Unfortunately I cannot recommend this store anymore due to poor customer service. Twice I had special editions ordered through the store, but the manager failed to contact me that the store is ready. One of the orders were lost and could not find it. Twice, the manager says he will try to look into it, but did not contact me back. I was already busy with work and kid so I forgot about it for many months until now. I exclusively now buy them online or a nearby hobby shop. Change in managers multiple times in a few years is evident the condition of this store. read more

Michael was very knowledgeable about Warhammer as I am new to this hobby and recently got into it after the new video game dropped. I like the store and pre ordered a Blood Angel codex. I will be back in. A+ customer service. read more

Michael is great. Very helpful, knowledgeable, and welcoming. My son and I go into the store frequently and Michael is always ready to help us figure out the right paint schemes, find hard to find models, or just discuss 40K gaming topics. He seems to always know the answers we're looking for. And if he doesn't, on the rare occasion it happens, he diligently searches to find it for us. The selection in store is good, especially for painting supplies. And when we are looking for a model he doesn't have in stock, he helps us order it and it comes quickly. The prices are good, especially on paints. I also love the fact that Michael has open gaming tables, special painting sessions and lessons, family days, and many other community activities that bring like-minded gamers and families together. This is a very well run store and we are grateful to have a Games Workshop location so close to home. read more

I been to this store through long enough for years to see at least 3 managers come & go. It seem Game Workshop is not bother train their employees, just toss wallet down and call it a day. The 1st guy who been there for ages was Christ, always stand behind counter without saying a word, the store is run down, AC not work but door constantly close like oven. Didn't care much about store, only care you buy from him, he push sale the moment you ask question. The store decline until they fire him. 2nd black girl Courtney act like Inquisitor jailor, regulate the store to a fault, "you can't do this, you can't do that, you have to play this, you must play that" Kill Team ONLY! Who trained this girl? It got so bad people called HQ to complain so they fire her. 3rd Guy was Daniel, awesome guy, host event every week, include holiday multiple players mega battle. He's so good they promote him to diff store, so he's meant to leave anyway. 4rd guy, his name Michael I heard, well we're back to 1st guy attitude. This expensive hobby deserve better. And FIX YOUR STORE SIGN. If you don't care about the hobby then you don't deserve to get paid. Just go buy your stuffs on ebay. read more

Great service, Michael is very knowledgeable with Warhammer and helped me get the stuff I needed. Their is a large selection of warhammer miniatures and aren't as expensive compared to the other stores. It's an impressive store that's only ran by Michael. I will definitely be coming here more often! read more

A great little shop for starting a big hobby, Games Workshop Westminster Center was a great place for me to start my dive into Warhammer. With a prepared wallet and little to moderate research I walked in with the expectation of being sold an overwhelming amount of product. Not only was I given an introduction to the game, I also received an in-depth synopsis of each faction. It made it easier to make my first purchase and you can count me in as a regular customer. Originally I was told to avoid this store for its pushy attitude for sales, but I can say confidently say that I was nurtured in a direction that made my transition into the hobby smoother than others. Thanks Michael! read more

I'm not a gamer nor know anything about Warhammer. But my 11 years old son is so passionate and into the game. I take him to the piano studio next door on Sundays and he always begs me to let him stop by Warhammer store. He started to be fascinated with the game since he was 10 years old, but I didn't approve him get into the hobby since it is a very expensive hobby; and I have a very busy schedule that I cannot commit to have time to take him to the store and spend hours with him there. After visitting the stores many times, I talked to Michael, the manager there, about our situations and my concern about letting my son get into the hobby and he has no one to play with. Michael was friendly and helpful and assured me that I can drop off my son at the store and pick him up after. My son is much more mature than normal 11 years old kids, so I trust him to stay in the store and hang out there until I pick him up. The end on May, after getting honor rolls student the whole year of his 5th grade, I decided to reward him with the starter kit Michael recommended us, the Warhammer 40k. I have dropped him off total of 4 times the last 2.5 months. He would assemble and paint all the characters at home since I don't have much time to bring him to the store. But I tried to bring him in the store so he can hang out and connect with people who have the same interests with him. And yesterday when I picked him up, Michael told me that from now on he has to bring the project in order to go in the store !? He implied my son bothers him and other guests there. Knowing my son, a very curious and smart kid, he would have a lot of questions, and as a 11 years old boy, he would ask away all the questions he has, and it is understandable that it could be overbearing. I wish Michael talked to me about the issues and ask me to talk to my son instead of bluntly came out and said that my son will need to bring a project in order to go into the store from now on. Does it mean I will continue to spend a lot of money for more models so my son can be allowed to go into the store!? I was very disappointed after Michael talked to me, and I regretted of trusting Michael and allowing my son to get into the hobby. I feel bad for my son who keeps begging me to take him to the store so he can play the game with someone, yet I cannot continue spending and buying more and more models just so he can go into the store. Does anyone know any other store similar like this so I can bring my son there? I just hope other place's managers would be more patient and understanding kids more than Michael is. Seems to me Michael doesn't have kids or doesn't have much patient for kids. read more

Awesome shop! Geat hobby for young & old. Friendly helpful knowledge staff. Michael was very nice, walked us through how to play the game & what we would need to get started. He even gave us a free miniature to paint for a monthly competition. Looking forward to visiting again this weekend. read more

Games Workshop Westminster Center - Hobby Shops Near Me - Westminster, California

Michael is an amazing employee who is very passionate for the game. He took care of us when we entered the store. He was very knowledgeable and we learned so much about Warhammer. In fact, I'd say that he made the hobby seem way more approachable than what I thought it was before! read more

As much as I love games workshop, this store is a poor representation of the hobby. Every time I visit during normal store hours, the staff here is on lunch or the store is closed. There's no communication whatsoever from the team on Google or Yelp or by answering machine that their store is going to be closed. It's incredibly frustrating and unprofessional. It's an easy way to get people out of the hobby read more

This store use to be a top Tier store not BOW HAS IT FALLEN this new manager Michael is a toxic salesmen! Pushing it right down your throat! The last one was the best I have ever seen but not it's just a very uncomfortable place to be! read more

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As soon as my friends and I enter the shop, we were immediately greeted by Daniel. He was very helpful and friendly answering all our questions. We are new to the community and it was great how friendly everyone in the shop was. Everyone playing games there were excited to see new members, and ask us questions on who our armies were. Daniel was even nice enough to offer to help learn how to play the game. I plan on coming bacK very soon with my space marines and Imperial guard army. Even my friend with his evil xenos Tau army is excited to come back. It's great to see such a great and friendly space for people to play and learn. The Emperor protects! read more

New guy sucks and pushes sales on people. Super aggro and ruined the store. I used to be there all the time but now me and my friends never want to go there and he's the reason. read more

Friendly owner who caters to all experience levels. Weekdays are slow, and weekends are packed with players. I'd highly recommend this place for anyone who is trying to get into the Warhammer scene as the owner gives one on one painting lessons in the front of the store during weekdays. read more

Well, crap, missed first to review by 5 days - oh well, my own laziness. However, I did add pictures! I don't profess to understand this gaming world, nor do I play it, but I know those that do. However, I did go to purchase a gift, and I had a look around the shop and spoke to those that played there. Situated in a large Westminster strip mall, the shop at first glance seems small. http://www.yelp.com/biz_photos/lrDxy3yXBx1fYW9ZsoYhTA?select=Rl2jsQ7uV2RhatfRyW3r8g Upon entering, you will soon realize that yes, the "store" portion is small, but the gaming area is huge. http://www.yelp.com/biz_photos/lrDxy3yXBx1fYW9ZsoYhTA?select=pRreinFummMkthsI0MMuLQ http://www.yelp.com/biz_photos/lrDxy3yXBx1fYW9ZsoYhTA?select=1VaElg8ctjHswOP-ieNvWw The store is a compact area, filled with gaming equipment, from Warhammer figures, to supplies used to put them together, paint them, and store them. They even sell gaming tables that you can place on top of your own table so you can play at home. So let's talk about the gaming area. The store provides a gaming area that is FREE to use! No entrance or use fee. You just need to find an open table to play. And those tables are large, 4' x 8', each one with different gaming lands. They also have other pieces available that you can place on the table to personalize the configuration. There are over 20 tables for people to use, as well as a workshop table where people work on their gaming and model figures. Did I mention that this area is FREE to use? While I'm not a gamer that plays these types of games, this shop (and I've seen a couple of other similar stores) seems to be run well by the staff and has an enthusiastic group of game players. By the way, if you need to use the restroom, watch out for the sentinel guard... http://www.yelp.com/biz_photos/lrDxy3yXBx1fYW9ZsoYhTA?select=9gQbtp4kfGmHQfS8rRoT_Q read more

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Here I am on a Wednesday at 5 pm, but the store is closed? I'm not sure why. No other sign posted. This is like the 5th time I've stopped by during regular business hours, and the store is closed. Not cool. read more

Games Workshop Westminster Center - Hobby Shops Near Me - Westminster, California

I used to go here like 5 years ago when Chris was still the manager although I don't know whatever happened to him or the quality and the cool people at this store. If someone can tell if Viktor the regular still comes in I would consider going back here as he was also one of the selling points to me. Always a super nice dude that would talk to anyone and be there everyday painting his miniatures and had a great life story. read more

Get here early, cuz you'll spend a lot of time here between the 24 gaming tables, the display cases of AMAZING "paintsmenship" and talking Warhammer with new friends. Feel free to ask the staff for ANYTHING. Super knowledgeable, helpful and nice. I'm a total beginner and mostly in it for the painting (my boys play) But after James (the store manager) showed me and the boys some painting techniques, my painting is on a whole different level now. People that have great painting skills look at my pieces and say " Pretty good for a beginner. Mine didn't look that good when I started." Thanks James. You ROCK!!! read more

Games Workshop Westminster Center - This is a 180 of the gamming room of 24 tables. - Hobby Shops Near Me - Westminster, California

Went into the store the other day to see if I could pick up a game. Unfortunately there was no one around to play. I did notice a huge difference in the store though. The shelves are much better stocked and it's looking like it's getting in order. The manager, Courtney, was friendly and we chatted about some of the changes she planned for the store, from painting classes, tournaments, to campaigns (40k/AoS/KT). I've been to other GW stores that have even less real estate to work with and they make it work. This manager seems motivated to turning this store around. I for one am looking forward to seeing these changes. In my honest opinion, leave the past in the past and give the store another chance. read more

Michael was extremely helpful, being my first time in a games workshop store he let me know about the all the aspects of Warhammer 40k and helped me narrow my focus into painting models. He helped me a get a set with 3 figures and paints that had everything i needed and more! Honestly have to thank Michael for furthering my interest into the Warhammer 40k universe, excited to come back for the free paint lessons as well! read more

This is probably the worst run store in all the one I have visited. The store is depressing and always gloomy. This store is run by 1 manager (more like 1 saleman/cashier) The manager never looks happy. The manager always give you that dark awkward look (the look "buy something fast"). The place is 89 degrees and it affects the mood of the room. The aggressive dictating manager tells you what to buy and what to play only makes the environment worse. Honestly, do Gameworkshop even train their employees in customer service? I've seen McDonald treat customer better than this. The manager constantly annoy you on what to buy while hints arrogance when you ask other questions. Wait, so... they want us to spend hundreds dollars on their expensive plastic models?..... would you feel like buying it? especially with rude store manager? Again, for god sake turn on the air conditioning please. Image this, you walk in Walmart and the place is like a steam room, customers would leave immediately, no wonder the store is always empty. read more

This is my favorite stop for all things Warhammer. Since taking over as store manager Daniel has grown the wargaming community by leaps and bounds. Daniel has made myself a active part of this hobby I have loved for years but never really participated in. The events that the store runs has something for everyone. I've already met so many great people thanks to Daniel and the shop! read more

Daniel is the best thing to happen to Games Workshop since Rogue Trader! If you have questions about Warhammer or painting Warhammer miniatures. Swing on by he gives tutorials on how to play, build, and paint! read more

Games Workshop Westminster Center - Daniel taught me how to paint! - Hobby Shops Near Me - Westminster, California

Daniel is extremely knowledgeable and super friendly. I love going here because there is always something going on, and there are like minded enthusiasts to talk to. If Daniel doesn't have it, he can order it and have it delivered no charge to the store for you. Plus he has painting classes and an area set up for painting and modeling read more

Notice how all of the good reviews are from 3+ years ago? This place used to be a huge center for the WHF and WH40K community in the area but has since condensed into an area one third the size, eliminating its huge room of gaming tables. I asked "why the downsize?" last time I was in and the lone guy working there told me it's because GW wants to open MORE stores and offered an example of the newer store in FRESNO. Im not 100% certain but I don't think a big, fun store in Westminster was draining the hobbyist pool up in ol' Fresno and preventing expansion. Also, their hours of operation are greatly reduced and several times I've run into them being closed when they should be open. I don't even know how they would have room for all the tournaments, leagues, painting and terrain workshops they used to run... but even if they do, it's a really sad shadow of what they used to be. You can still buy all of their expensive stuff at MSRP and they're fairly well stocked but instead I take my business to one of the best local shops around in Garden Grove for better prices, better staff and some fun. Don't let all of the OLD Yelp pictures fool you, their huge gaming space and sweet tables are gone. read more

Good shop, great manager, and the community very welcoming if you have an interest in learning about the tabletop games/hobbies involved.

Yes, another dork review, my apologies. Games Workshop has been making 28mm miniatures and tabletop miniature games for about three decades. They started out strictly as a miniatures company to fill a niche for all the folks that played D&D and wanted quality miniatures. Then the got into producing games using their own mini's, a number of 'speciality' games, as well as a line of model paint. Their 'main line' games consist of Warhammer Fantasy, Warhammer 40,000 (called WH40K, their sci-fi universe) and Lord of the Rings (yes, they got the licensing from New Line and whoever else and figured to release minis in 25mm). The GW stores run weekly events, such as painting class, how to build armies and other such dorkiness. They also have a huge room devoted to gaming, with ~20 tables stocked with terrain. If you've seen model railroad layouts, you might see what I'm getting at. They also have some painting stations, so you can work on a project while at the shop. Employees are all knowledgeable about their games; you can always has questions or kibitz with 'em ("Back in 2nd edition 40K I had a Eldar pirate on a jetbike with a bionic leg, bionic eye, power sword and a vortex detenator..."). A couple of people (Isaac in particular) was a regular customer who ended up working there (just like the Hair Club for Men president). The Bunker is in the mall complex, close to the 405 and some eateries within walking distance. I'll get the hours when I swing by and play a Blood Bowl match today. read more

Came to the store during open hours on wednesday. Door was locked and store closed. I was worried because i read past reviews about the store never being open during store hours. Should of heeded the other reviewers. read more

High pressure sales make me never want to return to this store. Me:Walk into the store SalesClerk: Hi welcome to Games workshop! what models do you want to buy today? Me: I just needs some paints, I don't play the game. SalesClerk: Oh! you shoudl get a codex then, and then invest thousdans of dollars in models. (grabs a book and a few hundred dollar pack of models) Me: No really I just want these paints SalesClerk: Blah blah blah Buy this this and this you should really try playing the game. Me: me no really... Just ring me up for this paint please SalesClerk: Please...buy a codex please they will whip me if i don't get more sales. read more

Great store! I took my two sons today. We were all greeted warmly by the staff member and had all of our questions answered. I really appreciated the fact the staff member took time to listen to, and engage, my ten year old who can be quite the inquisitive young man. That is a big plus in my book. My sons really enjoyed viewing the gaming tables and the painted miniatures. Product selection is just like any other Games Workshop location and we found what we needed/wanted. We do not live in the area but plan to visit again the next time we are in town. Customer service is top notch (as I have found to be the case in all GW stores) and I hate to say it, the exception rather than the norm these days. I highly recommend checking this place out! read more

I was looking for a place that my son could play. Great alternative to video games for the kids. Nice staff. Very helpful with teaching beginners. Even customers were helpful in me learning. Nice store. read more