OG game store. Been around for years hosting tournaments with the best retros and newest games as…read morewell. Two thumbs up

Game Headz is one of the most shabby video game retail stores I have ever been into. Before I…read moreentered I didn't expect it to be like GameStop but I didn't expect almost all of the shelves to be empty with only one employee helping a line full of people. I went in to find two games that were unpopular and one game that was semi- popular at the time. I was able to get a hold of the semi-popular game and I was surprised that they had it in stock, simply because the store had a limited number of available games. On top of the disappointment of not being able to find all of the games I came for, the service was terribly slow. There was one employee helping at least eight customers. I was at the front of the line and it took him about 20 minutes to get the game and "prepare" it for purchase. I feel like if you are going to shop at Game Headz you should call ahead, see if they have the game you want, and ask them to prepare it for you ahead of time. -TRQ

I love this store so much not only do they give a good selection on games and movies but they sell…read moregames for older generation of consoles and movies from my day to movies that are as old as my dad along with collectables and all for a good price and as an added bonus they include tax on the price tag saving you the trouble of calculating it I love this store and would gladly recommend to a friend and I look forward to to my next visit to this fine establishment

From the owner: Game Cycle is home to one of the largest selections of used video games and consoles you'll find…read more Our founders have over 30 years of experience in the industry with over 10 years right here in Ontario. We provide quality and affordable entertainment for the whole family. From the earliest classic home machines to the latest new tech, we have hundreds of unique items to choose from. For the cinema lovers, we also have thousands of movies across a wide variety of genres. Whether you choose to buy, sell, or trade, we offer the best value around. Our stock changes everyday. Come on in and browse, or give us a call.

I dreaded coming here because the last time I was with a friend at a card show (it was at a mall),…read moreit was 2 of the most boring hours of my life and all he did was browse and bought a few Magic the Gathering cards. But yesterday, I went to Pandemonium w/ my husband and 2 sons. We went over to the Pokémon section, and I was amazed. First of all, I couldn't believe my older son, who's 8, totally held his own and knew what he was talking about asking to look at cards from different types of sets and versions of different values, etc. My youngest son, who's 6, was doing pretty well himself. But the thing that impressed me the most is that, the Pokémon guru, Trevor, did not talk down to my kids and try to scam them out of money. I don't know if it's because my husband and I were standing there, but all I saw were very professional transactions, ending with an official agreement-binding handshake. My husband and I were basically only there to show support towards their strong interest in something specific and would've only jumped in if things went completely sideways, but I got a feeling they would've been treated with the same respect if we weren't there, especially since my kids know what they're talking about. I'm so proud of them and so impressed with Trevor and the store in general that when my kids get older, I would be happy to drop them off for a couple of hours to battle with others while I go get some peace and quiet somewhere else.

I have been shoping at pando since they had the store the on the other side of ford rd and…read moremiddlebelt, most have seen me in and out but after tonight I am done! and its simply from the customer service of the store, Brandon would be ashamed of thease employees! The girl who waited on me should be fired straight out! I have had her a few times now and the same service, but tonight was the worst, so the store was dead it was 930 didnt get acknowldeged from the employes who were sitting around chatting away, cool ok long day, im good I know my way around the store, but to get to the register and not be acknoldge by the girl who simply wrang me up with out any words,(but she contintues to chat with her co worker) told me my total and said ya need a bag so dry like I was a bother, never a hi welcome to the store never a hey can I help you with anything never did you find everything ok, she even was sitting while she wrang me up, agin not the first time with her or a few other girls that work there. so sad I'll now take all my cash to other gaming stores. and I was a loyal customer I got everything from you guys and sent you people. train your employess better. And to the girl on the register, little girl i have been been playing DnD longer than you have been alive! Treat people with respect, you dont know crap about gaming just becouse you work at a gaming store. Your lucky I was tired I would have told you to roll a 20 sider!

This store is amazing the people are nice and helpful. I'm here every other weekend. Everything…read moreusually neat and in order

I swear, there just isn't a video game store like Disc Replay! And the Livonia location is a…read morelegendary Pokémon! :) I purchased over 150 items from this store and the store manager Issac and the very helpful staff member Michael worked with me for hours and hours and hours until we were finished! I can't express enough gratitude for these people because 150 items does take a while and they helped me till the end like the champions they are! They even stayed open later to help me! I used to work in retail myself and I know how annoying that can be and they did it with a smile! Seriously, if you are looking for good service and excellent prices for video games this holiday season, then the Livonia Disc Replay location is your first, last, and only stop! :) P.S. Please give these staff members raises! :)

I suspect this store is a front for illegal activity as it's the only plausible explanation for why…read moreit has remained in business for so many years with such a horrible business model and crappy customer experience. Sheisty is the one word I would use to describe this place. Prices are INSANE and an employee was actually debating me about if an extremely overpriced game was reasonably priced and got condescending when I pulled up pricecharting.com data to show that it was like 2.5x(!) more expensive than I could easily buy online. You will feel awkward as the employees closely watch you as you look around the store, and particularly if you look up prices on your phone. Do yourself a favor and go to Disc Replay in Taylor instead.

If ZERO stars were possible that's what I would put. Here's my story;…read moreI needed a ps3 controller. They had one for $49. Way too high of a price. Bought it anyway. I asked what the return policy was, lazy eye woman told me I'd get cash back if I returned in 24 hours or credit within 7 days. Brought back the controller first thing the next day. "I never said that" and proceeded to only give me in store credit. The store is cash only and has no signs telling you that. They suggest you use the atm then get the $3 off your purchase, definitely how money laundering works. Against my better judgment I went back a week later to use the credit. For a $69 ps5 camera. I had the $49 in credit and $5 for some sort of promo. Just for the lazy eye cashier to tell me I can only use one at a time. To top it off it feels like the someone died in there and the ghost lives in the aisles. If you're into really bad experiences this is the place for you!

Good selection. Responsive employees and a great place for repairs or to have parts swapped out if…read moreyou cannot yourself. Owner is very nice. Separate area to play table games with snacks and beverages you can purchase on site with a good bathroom too.

It's really hard to review this particular business. I've come here a handful of times, sometimes…read moreit's good and sometimes it's bad. Your experience will mainly depend on what it is you need. They don't have a really large selection of games, but if you happen to find that one game you're looking for then you're definitely going to be happy. The staff here are friendly enough but kind of slow. If you need something to be fixed you have a 50/50 chance of getting it done. I do make it a point to support independent video game stores, so give them a chance and see what they offer If you are a gamer in the area.

The service was horrible, they gave me $25 for a good Xbox 360, they knew it costs over $100 but…read morethey deduct it to $25.50 jus because the thumbsticks was a bit messed up. JUST GIVE ME THE RETAIL VALUE YOU DANG CHEAPSKATES! This is very bad for your business.

If nostalgic games and gaming systems is your poison then you're gonna die for this place. I fell…read morein love with this place the last time I came which was my first. Now I'm promising to be a regular. I love the old Nintendo DSi system with Final Fantasy, The Urbs and a host of others like Mario and Zelda series.

I took my 24 year old child who has a learning disability to GamePlay Livonia (29462 7 mile Rd)…read more12/22/24. I insisted he communicate to the staff as to the issue with his Xbox. He spoke to the people behind the counter regarding his Xbox (Drive Disk Error). The repair guy confirmed it was a Disk Drive Error and would see if he could fix it. My son gave the woman behind the counter his name and number and she gave him a repair ticket. We were told we would have an answer if not tonight tomorrow. The following day he called the store twice according to his cell phone call logs. As all he wanted was his Xbox repaired before CHRISTMAS. Later that afternoon he called (the second time) and was told to come pick it up and they couldn't fix it. Once we arrived, with me standing there, he was told they weren't going to fix it because he kept calling. I told my son to take the Xbox to the car. I then told the staff that it is obvious he has a learning disability and all he wanted was his Xbox repaired before Christmas. They looked at me dumbfounded stood there and said nothing, I left the store. I cannot and will not do business with GamePlay at this location or any other as it is pretty obvious they do not care about the customer - this could have been easily resolved if they had demonstrated some kind, any kind of compassion or a simple I'm sorry (Let see if we cant fix the problem for the young man). The funny thing is my son always wants to go to GamePlay to get a used game(s) for his Xbox. Treating my son they way they did is unacceptable and I can only hope KARMA is kinder then they were to my son. Lion Defending His Cub

Quick and Easy Ps5 Repair!! 10/10 Service less than a hour for overheating. Super nice guy and even…read morehas free candy inside. Also got a ps5 controller for 55$, repair was 80$, and microphone was 25$ all around reliable gaming experience

Gamestop sold me a corrupted used game and was unwilling to aid me with a return they were totally…read moreuseless. STOP reselling other peoples garbage, I didn't have my receipt. I understand that policy, these PS5 game are very expensive they insist on you registering with them so they can bother you with ads and overburdening you by using your data. The gaming community need a new gaming store Gamestop has out wore it usefulness. now I see why many of their stores are closing. with their 9ver price games and cheap made 8n China goods that they over price us. I left them with their damaged game and chalked up as a $50 loss but I will give them a bad review everyweek until I feel satisfied

I stopped in today to pick up a few things before Valentine's Day for my partner. I know absolutely…read morenothing about games so I was pleasantly impressed to meet Garrett, who is educated when it comes to the products and intel of the store. It was clear to me that not only is he a expert gamer but he was able to break it down to someone green like myself. Like I said I knew nothing but he was able to guide me through the process and allow me to make the best decision for myself. I hope he is recognized for his talent.

Nice find inside Taylor Town trade center. I just spent my paycheck there. I bought two retro…read moresystems and a bunch of games, my kids got a couple action figures and my wife found a movie box set she wanted. The owner seemed like a nice guy. So much stuff way bigger that a typical gamestop.