First off let me say that this is the BEST orthodontist that I've ever met. Dr. Kirkland provides…read moreTop Tier treatment to all customers, she has a very homely yet professional vibe... The treatment has undergone a makeover which give upscale resort lobby, the staff at the front desk are warm and friendly, with experience in superb customer service. My favorite technicians on site are Tierra & Sa'Niya, they are very gentle, funny and reminds me of my family. The whole staff is a vibe, they stay current on the latest tik-tok trends giving us flavorful advertisements. I am not looking forward to my removal, I kinda found a NEW home that I'd hat to part ways with. My honest review, KEYTHEHOST

Best customer service experience of my life. The office was cozy. Staff was TOP TIER. My only…read morecomplaint is the parking situation but that's no slight against the business.

Welp! My braces have come off and I really don't see a difference…read more.. I'll post some before and after pics.

My experience with Dr. Scott has been nothing short of phenomenal!! I am so pleased with how he…read moretakes his time to really get to the root of your issues, and addresses them with the highest level of skill and professionalism. My Invisalign journey has been a breeze because of his expertise and guidance. Thank you Dr. Scott and the entire Central Avenue staff for your care and commitment to excellence!! I will be referring my loved ones for sure. Update-- I completed my Invisalign treatment and couldn't be happier!! Thank you so much, Dr. Scott. My confidence has been boosted!!

My teeth are not as straight as I would like. The front desk was friendly however when it was time…read moreto give my teeth an even look, The team joked that it looked like I had been chewing on bottle caps. While everyone laughed, I was taken aback.

This is a wonderful practice. I have a complicated case and was able to consult with both Drs with…read morea full workup with possible options. They were detailed with the pros and cons of each and managing expectations. The experience didn't feel rushed or like they just wanted to take my money. I would highly recommend this practice to anyone needing an orthodontist.

The front office staff needs training. No other way to put it. I called to reschedule an…read moreappointment and the person who answered the phone 1. MUMBLED the name of the office and then 2. Proceeded to put me on hold to 3. Finish typing out her work on the computer. I know because she didn't actually put me on hold, just threw the phone down and I heard all the typing. Then after 6+ minutes, she picked up the phone and hung it up... So I call back and had to give her all the information I just told her minutes before. " I am calling to reschedule my appt" her: "What is your name?" I give her my name... and then she says " ok, you're all set." Ma'am. We didn't reschedule anything yet. Pay attention to the customer calling on the phone and put your work to the side for a second. This happened every time I called, so then they gave the option of texting the office. Great! But they don't answer the text for days. You have to send multiple texts. Their ortho work is good but that front office staff needs customer service training. It's really bad.

I went for a consultation and still have of yet to receive a price list for treatment. Seems as if…read morethe front office works on their own time, not to mention one could be seen strolling on IG. It was my first time there and mored than likely I'll be taking my business elsewhere. Dr. Harmon was amazing but should seek staff that actually wants to work. When I go to my regular dentist they run my insurance while I was there and had a price list of my services by the end of my appointment. It took over a month just to get the consultation.

The entire practice is amazing. Their team creates an atmosphere of peace, calmness, & trust…read more Even @ 67 years old, I still have a little fear of dentist. However, not with Ambience. Cj

I wouldn't call this a spa but it sounds so good in the title, doesn't not? A simple review:…read more THEY ARE GOOD. THEY ARE KIND. THEY ARE PROFESSIONAL. THEY CARE FOR THEIR PATIENTS. They also have a new client/patient in me. It's good to leave my past unprofessional provider behind. Great care by Ambiance!!!

The dentist is very disrespectful very bias unprofessional. If I was y'all, I'll take my money…read moreelsewhere because they are nice and polite until they get your money it's a whole different story. They will call you with an appointment and when you get there, they will say that's not appointment that they gave you but one of the ladies was very respectful and she helped me get in the chair, even though other staff wasn't trying to let me see anyone. Be careful who y'all give y'all money to please check around and go elsewhere.

If I could give this place a 0 star, I would. Initial encounter was ok, until when I went to get my…read morelast set of trays for my Invisalign and was told my treatment was over. You can imagine the surprise. it felt like a bad dream. When I started the process, pictures were taken each visit and was told I was getting 23 trays. I went for my 11 to 15th tray in June,m was supposed to wear each set for 2 weeks, but it took time because sometimes I would forget to put them back right away. No one had told me that if I did not complete treatment within 23 months, I would have to start over. Because each tray gets tighter as you go, I thought all I had to do was to go get my last set the next time I go there, since the treatment was already paid for. When I finally made an appointment and arrived this February, I was told my treatment had expired. This is something no one explained to me and 8k was down the drain. I asked them that, why did no one call nor text me to let me know that my treatment was about to expire? They said it was not their responsibility. They were rude, nonchalant, no empathy and didn't care because they had already been paid. I was so upset and disappointed. They think this is over, but I am willing to take this as far as I can. They are scammers as far as I am concerned and I would advise anyone to save their money and look for another practice. They basically told me that if I wanted to continue, I would have to extend time and pay more. Someone is going to pay quite alright, but it won't be me.

I really appreciate this office. When I first started coming here, it was due to my daughter…read morefalling on her bed and potentially chipping her tooth in 2020. Luckily, no damage was done and my daughters have been patients ever since. They are always kind, professional, and keep a tight knit shift. Doctors are well aware of different scenarios when it comes to youth and their jaw and teeth when growing. Don't have a complaint to say about them at all. Thankfully!!!! Might I add they also give prizes for no cavities and for being good during the appoint! Kids love prizes I definitely recommend this practice and location.

It pains me to change the review. At first I thought I was impressed after our first visit but…read moreafter reading articles and talking with friends who are also parents. The rule of thumb at the first visit is to never restraint the child. It would traumatize them and instill fear of the dentist for a very long time. Read this: https://children1stdental.com/what-is-papoosing/ I had first taken my child to my dentist but they were not pediatric dentists and I was advised to take the kid to a pediatric dentist because they would know best how to provide care for the child, especially a 4 year old. Why wait this long to start dental service? Covid. I first took him to dentist when he was 2. It was actually not bad, but then COVID hit and no dental appointment was to be made until the offices opened up. So that doesn't help. So I seek for a pediatric dentist and came across to this. On my child's first visit, he was restrained. There wasn't a relationship established first to build trust. Who will have to take care of the kid's fear of dentist? Us, the parents. Not this dentist. I was a little disappointed after reading about restraints should never happen on the first visit. I got an email from Dr. Weng explaining that she wanted to have 30-minute chat with the kid to establish a relationship. So I made an appointment with explaining to my kid the dentist just wanted to chat with him, there wouldn't be procedures done on his mouth. But apparently I was either miscommunicated or misunderstood so he was traumatized twice. After 2 visits, this dentist office recommended that we find someone else. In full disclosure, my kid does have some work needed done on his teeth so he's not exactly an easy patient, but I really think the restraints hurt him the most. Because with my dentist, he was pretty good. I'm not sure if it's the age, at 2 and at 4 or if the restraint made him to blacklist all dentists. 2 stars because they're easy to schedule an appointment and the staff there are friendly. They made us to feel welcomed. The minus of 3 stars because of restraints and referring us to find someone else (when they're pediatric specialists). Off to look for a new pediatric dentist.

I've enjoyed my braces experience for the most part! The staff is professional and my sessions run…read moresmooth. The irritating part of it all is booking my appointments. There is such a high volume that there are generally no late appointments after 3:30 available. I usually have to use my personal leave from work in order to stay within the weeks time frame. Considering I was told during my interest meeting that I could book late afternoon appointments it's just disappointing that that is indeed not the case.

The front desk lady at Bowie is so nasty, unprofessional and very rude. Don't take your business…read morethere. She shouldn't belong working with people. We pay so much money to get a good service and customer service not to be treated like trash.

I went on for a consultation. I was greeted almost immediately by the front desk staff. I noticed…read morethe office was very clean. One area of improvement I would say is that there is no privacy at the front desk, although I wasn't intentionally trying to listen, I heard someone's entire financial obligation and that should not be. I didn't wait long after completing my paperwork to be seen. I was ushered into an office separate from the treatment area and more private. Dr. Bonner took his time and explained everything to me and answered all of my questions. In no way did I feel rushed, I felt like I was his only patient at the moment. Overall, I had a great experience. Now, I will say that the waiting area is more dedicated to children, I'm not completely sure how I feel about that. In my opinion, if you're thinking about having a consultation Dr. Bonner will be very thorough.

I would suggest getting a 2nd opinion for anything other then braces. I had a horrible experience…read morefrom Bonner and his office manager Shelly. Never have I been treated so poorly and disrespected. They are more concerned with the "money" then the actual care of the patient. They used scare tactics with my child. I was given many different Financial amounts verbally, mislead with treatment times lines and promised a reduction if things didn't go full term. None of what happened.

I don't know how this office ever got anything less than 5 stars. Went to 4 different…read moreorthodontists, and the time, detail and consideration Dr. Weber showed me and my children was unlike any other office we'd been to. You can tell he actually cares and unlike the 2 other reviews that couldn't be more wrong, he was reasonably priced and didn't charge me an arm and a leg unlike other offices. Go see Family Orthodontics of Annapolis NOW!

Choosing Dr. O'Reilly for my Invisiline treatment was the best decision i could have made! Her…read moreoffice is impressive, her staff is kind, knowledgable, and very professional. Dr. O'Reilly is a perfectionist, and that's definitely a good thing when it comes to my teeth. She was up front about cost, every step was explained to my satisfaction, and was executed exactly to plan. Today I have a beautiful straight smile for the first time in my life, and I couldn't be happier with my experience.