I don't usually write reviews for anything but travel, however I need to be honest about my…read moreexperience here. I am a big chicken about dental work. To the point that I put things off way too long because I would rather almost do anything than go to the dentist. I mean almost anything. Unfortunately, I had a terrible toothache and was forced to reach out for help. Chesapeake Smiles had good reviews, was close to my home and the photos looked great. I was able to be seen as an emergency patient the morning after I reached out. 24 hours after I was in the chair getting things fixed. I had a root canal and also temporary crown made. Pricing was very reasonable and the best part was that they were all very empathetic and respectful and patient with me! As someone who is frightened, Dr. Masood, the two different dental hygienists and the front desk staff were so understanding, kind and prompt. Most of the time I feel like dentists are very accusatory and a bit judgemental (could very much be my personal perception of course) but, no one here was. It felt safe, respectful and understanding about my fears. Thank you Chesapeake Smiles and Dr. Masood and staff for everything.

Fantastic office and dental staff. Excellent service and expertise - fair pricing with no…read moreupcharges/hidden fees.

This is a fantastic dental office. From the hygienist to the Dentists, to the front desk staff,…read moreeveryone is polite, accommodating, and treat you with so much care. I've been going here for at least 5 or more years now and I have to need to ever switch providers.

Dr Lutz and his staff are amazing! My family and I have been seeing Dr Lutz for years and are…read morealways very well cared for. Everyone is friendly, caring, and they take the time to explain procedures and address any questions. Dr Lutz is the best around!

Used to be a great dentist. Then the staff changed out and weekend appointments went away. My last…read morethree visits they have had to reschedule my appointment multiple times. One time they rescheduled one minute before my appointment. I understand things happen but the rescheduling was a trend item and common occurrence. My last appointment was for 8:00 am when they first opened. The staff trickled in between 8- 8:20. The xray equipment didn't work and the office was generally dirty. Stained carpet and dusty shelves. The dental staff itself is good. The place really needs to be managed better.

They performed services on the same day, that are not covered by dental insurance if done on the…read moresame day. I would have declined if I was aware. I ended up paying a large bill for treatment that would be covered if they did the treatment on separate days. The office was very difficult and unprofessional to deal with and gave me the run around. They just rack up as many things as they can to pad the bill. I still am not sure they even did the costly procedure. My insurer said it is impractical that both billed procedures are done the same day. Which is why they don't cover it if done the same.

This has been my family's regular dental office for quite a few years. Initially I was very…read moreimpressed with the facility and we had no issues. It has only been within this year that we have run into scheduling problems. The office has cancelled appointments twice on me because "the hygienist wasn't going to be available that day" and then the next available appointment isn't for another 4-6 weeks. If we have needed a follow up appointment after a regular scheduled visit it can take that same 4-6 weeks to get another appointment. They do run pretty much on time and are efficient when you do arrive for an appointment. Plus they were able to get my husband in within 24 hours when he urgently needed to see a dentist which I did appreciate and gave them an extra star for that.

WARNING TO POTENTIAL PATIENTS & NORTHROP GRUMMAN EMPLOYEES…read more Be VERY wary of the amount of 5-star reviews you see on Google. Many of them are lacking in any details or descriptions of the procedures done and don't tell you anything much like Amazon reviews. It's almost like they're buying reviews. Jai Shin seems to hope you're naive enough to not question what they're doing in your mouth, especially if you've had bad oral history. I had been going to this place for around 4 years after I moved to Maryland, and at first it seemed fine with the cleanings and being told I had some cavities to fill. But then he mentioned I needed a root canal, which was the beginning of the end. This root canal hell spanned 2-3 years before I found peace and left for a better dentist: 1. The root canal procedure itself was very odd. I'm no stranger to root canals and I know for a fact Jai Shin didn't use a tooth dam to prevent my saliva and other contaminants from entering the exposed tooth or a magnifying glass apparatus to even see what he's doing in the back of my mouth. He was very casual and not completely focused on doing the root canal, and initial x-rays showed the biofilling PIERCED THROUGH MY GUM TISSUES before fixing it. My gut was telling me something was wrong, but I had excellent dentists in my life prior to this so I gave the benefit of the doubt. 2. The installed crown afterwards POPPED OFF during normal eating sessions only a couple of months after installation. My two 8 year old crowns have NEVER had this issue and they're still going strong to this day. It was poor cement adhesion explained away with poor excuses. 3. Almost a year later after the root canal procedure, it failed as I had a reinfection there again. Jai Shin told me it was rare/uncommon for this to happen, and yet there we were not even a year in, with bleeding and throbbing gums. They had then referred me to a periodontist that only had a slot to see me in a month, so I went with someone else that could see my issue sooner and the reports were not good. Then I got it checked by Sterling Endodontics and they confirmed it needed to be retreated, which they did PROPERLY the next day. 4. It was pointed out by the Perio that the prior crown that popped off was not giving full coverage over the tooth, leaving a gap for food to enter. The new crown creation by Jai Shin was a hassle and took a while to get it right, but at least now it seems like he actually put effort since he could probably sense I could see through his facade and was done with him. It doesn't end there though. A cavity that was found in my other molar was never mentioned by Jai Shin and caught by my new dentist who has since properly fixed it. Thankfully one of Jai's dental assistants made me aware of the potential of that cavity back then so I kept note of that. It would have become another root canal, and I suspect Jai was withholding this on purpose to ruin more teeth/get more money out of me. I am also very suspect of whether I really needed a root canal from Jai knowing what I know now. Another review here mentions he was lying to them about her child's teeth having cavities that needed to be done. Unfortunately for him, she worked with dentists and knew what to look for. And so, so, SO much more that can't fit in detail in this review. Billing issues that take months to resolve, rough administration of numbing shots, questionable crown applications, charging for Xrays and not doing enough Xrays at the same time vs endo and new dentist, his wife coming in with incorrect statements/assumption on my mouth instead of himself, etc... Jai Shin also seems to care a lot about his reviews instead of his service since early on he would spam people texts to leave reviews. I also noticed another reviewer mentioning that Jai Shin spoke to them at their next appointment regarding a review they left. In which case, hello. Do better, seriously. Don't be a Jensen Huang. If you've read through all of this, thank you for your time. I'm seriously trying to warn you of this dentist because I don't want people to suffer as much as I did.

I love this dental office! The front desk staff, Tammy & Tracy, are both so great. Kind and…read morepatient, and answer all my questions (I always have a lot!) without rushing me. The dental hygienist, Sherry, is awesome as well. I saw Dr. Nam for the first time today and he knows his stuff. I will definitely recommend this office to anyone who asks!

I had a horrible experience with Judy JeonDD's front desk representative. . The representative was…read moreextremely rude and disrespectful when I called to discuss a discrepancy with my bill. She began to "yell and became belligerent, and HUNG UP on me" when I asked what portion of the bill was covered by my health insurance! As a Sr Citizen, healthcare costs can impact my monthly budget. I highly recommend all patients review your bill closely for correctiveness. BTW...I'm searching for another dentist!

I wrote a review yesterday, right after my visit ... and it disappeared into the ether, I guess!…read more LOL Making my appointment was easy and pleasant. That made me hopeful that the whole experience would be the same - and it was. From the friendly (though stressed) receptionist, to Dr. St. Martin herself, to Rose, the hygienist, and the alternate receptionist who set up my next appointment, they are the most welcoming and friendly staff I've ever met, yet still very professional. Dr. St. Martin was thorough in her explanation of the health of my teeth and mouth, and asked me a couple of times if I had any questions. As she left me so Rose could come and clean my teeth, she wished me well and again said, "If you have any questions or need anything, have them get me and I'll come back." Wha-a-a-t?!? So awesome. I have Kaiser, and the co-pay of $30 is very reasonable. They advise a panoramic x-ray on first visit, for an additional $43, which I declined. The ONLY downside, and it isn't their fault, is the major construction project happening on three sides of their small building. It really limits access and they are going to expand their parking once all the fences are gone. Speaking of parking, I advise if you're approaching from Royal Farms side, to just go past the business and turn around at a nearby spot like the All-American Steakhouse. I would NOT try to turn left into their parking lot! All in all, I am supremely glad I read about Dr. St. Martin elsewhere, and decided to give her a try. Excellent dentist and all around great experience. Bonus: if I had to, I could easily walk from home - it's just about a mile.

Dr St Martin installed a cap after she reference for a root canal. After the cap was installed at…read moreevery check up I advised her that the cap/tooth was loose, nothing was ever done. A few weeks ago the cap and tooth fell out, I went back to her and she refused to assist me. She stated it was not her responsibility to repair it and told me I would have to go back to an oral surgeon and after that she would have to do an implant all at my expense. Even though the X-rays show the rod was broken. Now the empty space is bleeding and painful I called for an appointment and she refused to see me. Do not under any circumstances go to this dental office!!!!

Dr Greene is fabulous, remarkably patient and outlandishly caring of his patients. I was refered by…read morea family member and was not displeased at all! You're greated with an amazing concierge, Kelly, who even remembered me from our phone call when I scheduled my first appointment! You are even asked if you'd prefer to watch a movie or listen to music during your appointment. Amazing practice highly recommend to all.

Dr. Greene is the best dentist I've had. He is friendly as well. Office staff is friendly as…read morewell. One time he was short staffed and ended up being the one to clean my teeth, I've never had a dentist who did that before. Any other dentist probably would have rescheduled! Highly recommend!

Being OTR truck drivers, my husband and we're at a loss where to go after our Jack Russell ate my…read morepartial, (I can laugh about it now). On advise from a family member we called Fields Family Dentistry. They worked with us on appt day and time, they took me after hours and made the 3+ hr procedure as comfortable for me as possible (I was a nervous wreak!) the staff is so friendly and funny, my husband enjoyed the waiting room time with them. Dr. Fields is excellent!! Explains everything throughly, and they put in their time patience and talent over and above what I expected. I can't wait to go back to get my permanent bridge in. You guys ROCK!!!!! I can smile again!! See you in a few weeks!! I went back this morning to get my permanent bridge, and was nervous. It turned out PERFECT!!! I'm so happy!!! Would definitely recommend Fields Family Dental to anyone!!! Thank you so much everyone!!!

I really like this dentist. They are always professional and friendly. Both my wife and daughter do…read morenot like going to the dentist but Dr. Cho makes them feel comfortable. We are very happy with every visit we have ever had. I highly recommend this dentist.

I went to Angelou Dental for jaw pain. The staff was friendly and welcoming. The dentist gave me a…read morethorough physical exam and told me that he suspected sleep apnea was behind my jaw pain. He offered me a take-home sleep study that cost $250 out-of-pocket, which I completed. When the results came back, the dentist told me I had moderate sleep apnea, despite being unable to provide a doctor-signed copy of the study. The dentist explained the seriousness of the condition and mentioned two options: an orthodontic device and a CPAP machine. I was more open to trying the orthodontic option first. Communication from the office about insurance coverage for the device felt delayed. I also felt pressured to pay for this treatment upfront and out-of-pocket, without a clear idea of what my insurance would cover. When I voiced financial concerns and suggested waiting for more clarity from my insurance company, the dentist mentioned CareCredit. I experienced this as pressure to commit to a high-cost treatment without full financial transparency. The conflicting information - that I should not wait for treatment, but that the treatment offered no guarantee of success - left me questioning whether my medical and financial interests were being prioritized. Ultimately, I decided not to move forward with the orthodontic treatment. At that point, the issue for me was not the need for treatment but the way I felt pressured into an immediate, high-cost option before confirming my insurance benefits. So, I contacted my insurance company to check the status of the prior approval claim I believed the office had submitted on my behalf, but my insurance company told me they had no record of anyone from Angelou Dental reaching out to them. I waited awhile then called the insurance company back to check again, but there was still no record of any contact from the dental office. At that point, I sought care from an ENT. My insurance covered the take-home sleep study from the ENT office, and when the sleep study results came back, the ENT told me I was nowhere close to having even very mild sleep apnea. I didn't believe her at first, but she insisted I didn't need any treatment for sleep apnea. I feel relieved I don't have sleep apnea, but I'm frustrated that I'm still struggling with unresolved jaw pain, which was the only reason I visited Angelou Dental in the first place.

This is a great dentist. My family has been attending this dental practice for over 10 years. I…read morelove the staff and I love how they care for the quality and the health of your teeth instead of just making money like other typical dental offices. A great family dentist.

I had a very disappointing experience with this clinic. After waiting nearly two months for an…read moreappointment to have two wisdom teeth removed, I received a call from the doctor just three hours before my scheduled visit. During that call, I was informed that the plan had changed and that six teeth would be extracted in one session. I explained that I was not comfortable with removing six teeth at once and requested to proceed with extracting two teeth as originally planned, with the option to schedule another appointment for the remaining teeth. However, I was told that this was not possible and that if I did not agree to the six extractions, my appointment would be canceled. This approach felt unreasonable and dismissive of my concerns as a patient. As a result, my appointment was canceled, and I now have to wait another two months to find care elsewhere. This situation has been a significant inconvenience, and I have filed a formal complaint regarding the clinic's handling of my case.

I had an oral procedure done at Avie Oral Surgery years ago and decided to return because I need…read moreimplants. My very first experience with this group was great but now, just trying to schedule a consultation has been a nightmare. I have constantly called the office to schedule an appointment, and the staff would always say they will call me back. After two months of waiting for a call back, I still do not have an appointment. I will be scheduling a consultation with another practice. It's a shame because Dr. Buckle is great but her scheduling staff is causing her to lose a returning patient.