Everything was perfect. Reasonably priced, pleasant, punctual & great product. I would totally recommend.

Very happy with our shades. Alfredo did an amazing job installing the shades, and was very patient with our questions. Thanks!

I recently posted a google review for Galaxy Draperies, their staff, and service when I began the window covering project for my new home, and I felt compelled to follow up with a final review upon completion. Overall, I have found the product and customer service to be outstanding. Although I experienced a couple of minor issues, one being with an installation in one of the rooms by an additional installer. I contacted Bernadette Barreras, my reliable Assistant Sales Manager/ Representative, to express my concerns. She responded immediately and discussed possible solutions with me. She immediately put me at ease. The company acted promptly and professionally, and I was soon scheduled for an adjustment and resolution visit. Antonio Hutchison, my regular installer, is truly an artist and perfectionist. His professionalism, expertise, and experience are exceptional, and he is brilliant at what he does. My finished product is beautiful, in large part because of his workmanship. In my opinion, Bernadette, is the face of this company, and Antonio, who complements her expertise with his knowledge and skill, carried me through this exceptional experience as well. I have recommended these people to my neighbors and friends and family. Kudos, Galaxy Draperies! -E read more

I am very pleased with my shades. Darrell is an excellent installer. Showed up early and made sure work was done to my satisfaction. Designee appointment was also easy and very helpful. Text messages and reminders were much appreciated. read more

Galaxy Draperies came to our home with samples aplenty and talked us through the ease and advantages of automated shades. We selected a color and fabric and our salesperson took the necessary measurements. They were able to give us a reasonable quote in moments. 3 weeks later we ha beautiful new shades installed in a timely fashion by a kind professional. I highly recommend galaxy draperies and would use them on my next window covering project. read more

Galaxy Draperies - Automatic blinds! - Shades & Blinds Near Me - Simi Valley, California

We found Galaxy Draperies through Costco and figured the affiliation meant we could trust them because we are avid Costco loyalists. For the most part, this was true. Setting up a design meeting was super easy and was done via text messaging. I was impressed with how streamlined everything was. Niles came out a week later on a Saturday and spent a couple hours explaining the company/brand and quality of Graber manufactured shutters. He is a professional and good salesman. We signed up that day. All was well, until we had a snag with our financing option. We chose the interest free 18 month option but ended up getting 5 yr plan at 24% interest! I was forced to pay off the entire thing at once in order to avoid such high interest. The other hiccup was being told that a single shutter box could cover our front window but then later being told it was too long and would need a spacer between two smaller ones. Two weeks later, I then get a call saying they don't make spacers and I have to buy a piece of wood at Home Depot myself. Both of these issues are why a star was removed from this review. Outside of that, it took about 6 weeks to get the shutters delivered and installed. Stella and Carol were in good communication and had an install appointment within 3 days of delivery. Paco did a great job installing everything. Overall, we are happy with how the shutters look and feel. We appreciate the privacy and also the option of flooding our house with sunlight. They look sleek and clean. A week later, we got our 10% Costco gift card. We may order more shutters for the back of the house. Let's hope the experience is a little smoother next time read more

Galaxy Draperies - Shades & Blinds Near Me - Simi Valley, California

See all

Carol and her team were outstanding professionals. Any issues that came up were handled efficiently and in a timely manner. I highly recommend galaxy draperies. Installation day was everything we hoped for. They arrived on time installed our awning and left the area clean and finished. read more

John was so kind and professional and we really appreciate his work! The shades look beautiful. Thanks John for the stellar installation

It's a rare occurrence when working with a company is exceptional from start to finish, but that's EXACTLY what my husband and I experienced by working with Galaxy Draperies. Kudos to Costco, too, because I doubt we would have found them otherwise. From the professionalism of Rihaun who was our design consultant, to the friendliness of Darrell who came to measure, to the efficiency of Antonio who did a great job installing, I wouldn't hesitate to refer & recommend, or to use them again in an instant if the need arises. The blinds were exactly as described and just what we wanted. What a pleasure! read more

See all

To Galaxy Draperies the company has been my home for about a year putting shades through out my home no complaints at all the company is very good i tip my hat off to them I have one more section to do I am a customer who has been satisfied read more

Darrell arrived on time and was clean, friendly, and professional. He got to work right away and showed confidence and skill in his work. Both windows look fantastic! I'm very pleased with the results. read more

Excellent experience with Galaxy, from the ordering process through installation today, everything was great. Rihaun was our design consultant, and she was so patient with us as we were pretty indecisive with all the choices. She really helped guide us into a solution that matched our budget and what we were looking for. And then today, our installers John and Pierre could not have been more friendly and professional - they handled 3 window treatments in less than 2 hours, took the time to explain what they were doing, and cleaned things up nicely before leaving. Booked through Costco so the shop card will be a nice bonus. read more

We had an amazing experience with Galaxy Draperies. So much so that when we needed window coverings in more rooms a few years later we went back. Great product selection and the designers are very creative and helpful. The entire team is a complete delight to work with! I give them my highest recommendation! read more

Galaxy Draperies was very professional and their process was quick and easy. Our new purchase was very much worth the wait.

Alfredo Hernandez has done some work for our house before installing Galaxy Window Blinds. He does a good and clean job and he is highly recommended. Thank you Alfredo for another job professionally well done. Raul read more

John, was so earnest & professional. He fixed an installation from years back that was done incorrectly. After coming to repair a shade that had broken . He ended up Resetting three other shades to look much better than what was originally installed incorrectly. I soooo highly recommend Gallexy. I have used them over the years. Great products even more professional staff & technicians. read more

We ordered our blinds from Galaxy/Graber (through Costco) several years ago, and they have been absolutely beautiful. After many years, a few of them started having issues. I assumed it was something we'd either have to repair ourselves or just live with, since it had been over five years since our purchase. To my surprise, Jehn sent out John to take a look. Several blinds across different rooms weren't functioning perfectly, and because the original color and fabric were no longer available, replacing just the malfunctioning ones would have left us with mismatched rooms. Jehn and Stella went above and beyond, working tirelessly to get entire rooms approved for replacement. And when they realized that would still leave our home with different colors in some areas, they went even further--replacing every single shade in the entire house so everything would match perfectly, just as we had originally chosen. Every blind was removed and replaced, and John--who was an absolute delight--handled the installation with such care. He also spent time teaching us how to properly maintain the blinds to avoid future issues. Jehn followed up consistently throughout the process, ensuring we were 100% satisfied and that everything went smoothly. I am completely blown away by their warranty, customer service, and dedication. Jehn, Stella, and John even texted updates along the way, keeping everything transparent and stress-free. At this point, I honestly consider them friends. I will never buy blinds from another company. The level of care, follow-through, and attention to detail is rare to find these days, and Galaxy has earned my highest recommendation. I shopped around with many companies before purchasing, and I'm so grateful I landed here. read more

See all

They were fantastic, very responsive and knew their stuff. Installers and office personnel were great. One of the best companies I have ever used. Paul read more

Bottom line: Highly recommend! The whole process was quick, easy, and painless. I was walking around at Costco and saw a display for Graber window coverings and was intrigued since that was actually a project I was wanting to get into but just never started. I was able to get an appointment with a specialist within 2 weeks. I met with Niles who was very knowledgeable and helpful with picking the right products that addressed pain points while still being mindful of budget. I really appreciated that he was not pressuring any kind of upsells and he was really conscious of what would make me happy in the long run. After signing contracts, Stella was wonderful to work with and she was in touch with me regularly to update me on the status changes to the order. She actually was able to get the cellular shades and blinds in early, so I was able to get them installed only a couple weeks after the order was placed. I was given a time slot of 1:30 to 3:30 PM and was notified the day of installation that Evan would be arriving around 3 PM. Evan arrived shortly after 3 PM and was able to install the window coverings in a couple of hours. He was super sweet, efficient, and professional. He got everything patched up (from previous blinds), installed the new blinds, and cleaned up and disposed of the old blinds. As a bonus, since the contract was through Costco, I was emailed a Costco shop card for 10% within one week after the installation was completed. We have now had the new shades for a couple weeks and I love them! The cellular shades have been great for reducing the heat in the house during this past heat wave and the triple blinds installed in my daughter's room have been a major upgrade by providing flexibility in keeping one or two sides of the window open while maintaining privacy with the large middle section. If I need to get any other window coverings I will definitely come back to Galaxy Draperies for their professionalism, excellent work, and wonderful customer service! read more

There aren't words to describe and thank Jen Skyfire, Resolution Specialist! She is kind, thoughtful, fair and professional! It wasn't a quick fix but she stood by me until my shade was delivered as ordered to my satisfaction. Mario, Jesue and Johan installed the shade efficiently with respect for property while working hard together. Thank you all for a job well done! Maureen J. read more

Everything went smoothly and there was good communication throughout the process. High quality product. Installation was done by Darrell, who was terrific. Great experience all around. read more

Service from beginning to end. Stayed in touch during the process Kevin Bowers made sure I had the best fit for my space Antonio Hutchinson made installation seamless. New look is awesome! read more

The installers were on time and very efficient. Mario's explanation was easy to understand and now I am just waiting for the electrician to set up a dedicated outlet. read more

Ultimately, the people are what stood out. The product can be purchased elsewhere, but the customer service was very good.

Galaxy Draperies were instrumental in helping to remove, modify and reinstall window coverings in two rooms in my home where sliding doors and windows were being replaced. Matthew Baker came to assess the situation with the two 8' Hunter Douglas duette shades in one room and the 8' fabric Roman shades that covered another area to determine the feasibility of converting to an automated system of raising and lowering them. Once we settled on automating the fabric Roman shades, Matthew gave a price for that work and in addition to the removal and reinstallation of all window coverings in the two areas that involved valences, draperies, Roman shades and the Hunter Douglas duettes. Stella and Brianne were the project assistants assigned to my account, and they kept me continually updated via text messaging every step of the way. When the main project to replace the sliding doors and windows was delayed, Galaxy had no problem with holding onto the Roman shades that were undergoing automation until everything could be reinstalled. When that day arrived, John and Alfredo arrived at the appointed time and within one hour had reinstalled all items. The automated Roman shades work beautifully. I am very satisfied with quality of Galaxy Draperies' service, the cost and would recommend them for the complete line of products and design service they offer. read more

Easy peasy from start to finish! Everyone I communicated with was wonderful and Alfredo our installer was so friendly and super fast and getting the window coverings up. Super happy! read more

A giant shoutout to Josue and Mario on this the install. Very professional and theses guys worked in the direct sun the entire time. Explained how the awning worked and cleaned up everything before leaving. read more

Had a great experience with the team at Galaxy Draperies! Easy to schedule a free consult, our consultant Sarah was a huge help - super friendly & even played with our puppy who loved hanging out with us during the consult! She and the team worked hard to meet us at our desired budget without sacrificing service or quality, which was greatly appreciated. Darrell, John, and the installation team were quick, efficient, and cleaned up afterwards - the entire install took no more than 20mins for our honeycomb shades x6 windows! Overall, I'm so happy to have booked their service through the Costco program (excited for our Costco $$ back!) and would highly recommend to others. Thanks evryo read more

See all

It's wonderful, and covers my whole bay window to give me a lot of privacy. Everyone I worked with was very friendly and helpful!!

Antonio arrived on time. He was polite and got started right away. The blinds look wonderful! Darrell came on time and got started right away. He was polite and helpful. I am very pleased by both men and the job done!! read more

Galaxy Draperies - One of the bedroom blinds - Shades & Blinds Near Me - Simi Valley, California

Whenever you need ANY window covering or ANY patio awning, save yourself the time of surfing the net! Only one call is necessary to family-owned & family-run GALAXY DRAPERIES! Personal, professional & experienced service will make you feel like you're their favorite customer! In addition to this spectacular large window "shade", I thank them for a kitchen window covering and a patio awning. ALL with easy-to-operate remote controls! Call Galaxy & trust them with your window-covering needs! read more

Galaxy Draperies - Patio Door covering - Shades & Blinds Near Me - Simi Valley, California

See all

Thank you so much for the greatest awning ever! I love it so much, the color is perfect, you guys are the BEST!! Thank you again so much!!! read more

Darrell did an amazing installation. Efficient and everything that was requested was perfect. From the initial consultation to the end. read more

Galaxy Draperies - Shades & Blinds Near Me - Simi Valley, California

John was punctual, courteous and efficient. It was our pleasure dealing with him. Patrick and Patricia Sullivan

From the interface at Costco, through the sales and measurements, through the installation, customer service was excellent. Kevin helped me pick high quality blinds for my kitchen and home office. He was thorough about my options and patient. Antonio was very courteous and did a quick and excellent job with measurement and installation. I feel I got a good value for excellent blinds. read more

From the start of the process, everything went as smoothly as possible. Carol showed up with all the samples and made it quick and easy to choose from 100's of options. At the time of installation the tech showed up on time and installed the shutters in one room perfectly. In the second room the roller shades were a little trickier due to the uneven window. He made the adjustments to compensate for the half inch frame difference. They also look great! read more

The coordinator was very responsive and arranged a service visit that was convenient for us all. When the crew arrived they were all very helpful and took care of all our questions and requests. Totally professional. Our awnings are back to new condition -- and we have had them for 20 years. Michael read more

Had Galaxy do several blinds for my house in Woodland Hills... needed to match some existing blinds. The whole experience was very satisfying, they came much earlier than expected, and installation was fast and easy. Highly recommend Galaxy Draperies. read more

Absolutely 5 stars for Antonio and Drapery Galaxy! Antonio was incredibly precise, professional, and hardworking -- he spent hours making sure everything was perfectly aligned and even used a laser level to get it exact. The custom drapes for our ADU came out exactly how I envisioned them. I wanted the rod installed lower than typically recommended, and they respected my preference and executed it flawlessly. Beautiful craftsmanship, great attention to detail, and excellent service. Highly recommend! read more

I wanted all new blinds in my Condo, and Sarah came out to give me an estimate. The price was reasonable and better than any other estimates I had already gotten, so I signed the contract and paid. They special ordered my blinds and set up an installation day and time. John and Johan both showed up on time and ready to rock, which they did; they installed them professionally and quickly, and didn't make a mess. I highly recommend and will definitely consider them for any future window covering needs. read more