The person who helped was really nice and sweet. I got to change my protective screen on my iphone…read more17 pro max. He took his time to fix my phone which is awesome, its also very affordable than getting a new screen

The Accessory Stop in Vacaville is definitely worth checking out if you need your electronics…read morerepaired. I called around to a few different places first, and they offered the best pricing, especially since the diagnostic was included with the repair. That was a huge plus because, honestly, I knew my screen was broken, but beyond that, I had absolutely no idea what was going on with my phone. I called ahead to see if they could do a full screen replacement, and they were able to give me a quote for the parts and labor right away. They also ordered the part immediately, which I appreciated. It was supposed to arrive the next day, but unfortunately, the shipment was delayed (not their fault). Despite that, they kept me updated and still managed to get my phone repaired the following day. A special shout-out to Jerome, who was polite, professional, and genuinely helpful throughout. He made the whole experience easy and straightforward, which is exactly what you want when your phone has decided to become a very expensive paperweight. Great pricing, transparent, good communication, and excellent customer service. My phone went in looking like it had been through a personal crisis and came back looking great!

I was thrilled to find a local business that might be able to revive my "dead" iPad. I figured my…read moreworst-case scenario was buying a new one, and my best-case scenario was spending about half that amount on a repair. When I walked into iParts & Phone Repair, I was immediately greeted by who I assume was the owner. After I explained that my iPad wouldn't charge--even after trying multiple cables and outlets--he got right to work troubleshooting the issue. Less than five minutes later, he had found the problem: my charging cable was the culprit. He plugged in a brand-new cable, and just like that, my iPad sprang back to life and started charging perfectly. I'll admit I was a little embarrassed that the fix was so simple, but that feeling disappeared quickly when I realized all I needed was a new charging cable instead of an expensive repair or replacement. I happily purchased one on the spot. The owner (I wish I had gotten his name) was friendly, professional, and clearly knew exactly what he was doing. His honesty and expertise saved me a lot of money and frustration. I highly recommend iParts & Phone Repair. If you're having issues with your phone, tablet, or other device, this is the place to go. Outstanding service from someone who truly knows his craft!

Alika got rid of a virus on my husband's cell phone. He was very courteous and understanding. He…read morealso gave him advice about how to handle suspicious activity on his cell phone. Thank you!

I noticed when I got my phone back that the screen stuck out above the phone. Also, my iPhone…read morewarned me it wasn't a genuine Apple part. I thought, "I'll complain when I come back from my trip to visit my parents for Christmas" However, the phone just completely bricked soon thereafter after getting a very small amount of water on it - which wouldn't have even remotely been an issue if the proper screen was put on. Now I'm stuck with a paperweight and I had to buy a new phone two days before I was travelling back home. I mean, I did get a screen and it worked for a bit, but the work compromised the phone and left is vulnerable.

I made an appointment at 3:00 for a 6-8:00pm window to fix my broken phone screen. It was online…read moreand confirmed. However, no one showed up or communicated with me until around 10 after a call and a text from me wondering where someone was. The response was sad at best: first the excuse of Covid. I get that. Fine, your business model changed---shouldn't the website or auto responses been changed? When I mentioned that and how I'd waited around to keep the appointment I was told they had no control over Covid. What?? I know that.... Where was an apology for me having waited for someone to show up? Where was a better apology or explanation of why it took so long to hear back about the change in policy due to Covid but then the lame, 'blame it on Covid' and they can't control that. I should have had notification that no one would come.... Terrible service and lack thereof.

Sandra from Michaels Electronics was fantastic! The panel on my LG TV had an issue, and LG agreed…read moreto replace it. Sandra was assigned to complete the repair, and from the very beginning, she was incredibly responsive and kept me updated throughout the entire process. She arrived on time, was extremely kind and professional, and completed the repair successfully. My TV is now fully operational again! Sandra was wonderful to work with, and I highly recommend her. Thank you, Sandra! --Andrew

Sandra worked on my flat-screen 70" inch TV She did a tremendous job, and she's very straight…read moreforward when she does a diagnostics, very honest, the job was done with great expectations well done job Thank you Sandra & Staff "Gregory "

This is the worst store in the mall,they sold me a defective product on 1.1.18 and when I came back…read moreon 1.2.18 to replace it they accused me of damaging it and would not honor my request. On top of that the manager and his worker were Vera rude and unprofessional. Then they preceded to call the mall security to have me move on. I have made a call to the mall general manager Jane Reid to lodge a official complaint Please do not patronize this establishment

Great Service. I brought my cell phone here, a few days ago, because the screen was cracked and it…read moreneeded to be replaced. The clerk replaced the screen in under 30 minutes. I was really impressed. I would have given this business 5 stars, however, the clerk charged me $15 bucks for a screen protector which I could have bought for half the price on Amazon. I checked other reviews and I'm not the sucker who bought screen protector from here. That's on me...I should have been a more informed customer. I'd still go back if I crack my screen again. I just won't buy another protector from them.

i came in to get my screen replaced on my iphone 13 pro max, today and it was very fast, around 30…read moremins. overall great service and great pricing i definitely recommend coming here if you need your screen fixed, battery replaced, or any other tech service you need. 10/10

Great service got me right in took care of the issue with my phone. His customer service was the…read morebest! Great prices!

From Albert to the First Lady I meet they are Amazing honest and they know they stuff when it comes…read moreto repairing phones , laptops!!! 5 Great Service

I have brought two phones in over the last 4 years--one for repair after it quit working after…read morewater damage and the other one for new battery. Both times they fixed the problems quickly. We are still using the same phones today, a couple years later.

Alex did an amazing job and had great customer service and communication . He was very detailed and…read moreset me and my family up up the best plan that financially affordable for my family

I Payed $60.00 Cash, on my brothers phone service as a gift. When my brother went to the Oakland…read moreCricket store to pay his bill and he asked about the Cash amount he had on his account, he was told, there was no amount on his account. I went in to the Fairfield Cricket store in person to ask, about what happened to the money I had gifted on my brothers account, they looked into his account and said nothing was payed, I asked the girl that took the money, if she remembered me and she said Yes, I asked her what happened to the Cash I had given her, she told me, I did not give her any Cash. Unfortunately I did not ask for a receipt and I was not given a receipt. I learned my lesson, not to trust any employee with Cash and to Ask for a receipt. In my small amount of relief, after I left Cricket Store, is "I have a different Cell Phone Service". I will tell my brother to join my Cell Phone Service.

Fixed the charging port on my Nintendo switch oled very quickly for a reasonable price…read more Would recommend

Went in to get my phone screen repaired. Marcus was able to help me at the front and was very nice…read moreand upfront about the pricings for the repair. Dropped it off with him and he had it ready within 30 minutes. Very quick and very kind customer service for sure!!

Exceptional Service This Is the Place to Go for iPhone…read moreRepairs I've now been to iPhone Repair in Walnut Creek more than five times, and every single experience has been nothing short of exceptional. At this point, I don't even think twice about where I'm going when I need my phone repaired I already know exactly who I can trust. From the moment you walk in, the entire experience feels professional, organized, welcoming, and genuinely customer-focused. The communication is excellent, the technicians are knowledgeable, and the quality of the work consistently speaks for itself. Every time I've brought my phone in for a screen replacement or other service, the process has been straightforward, hassle-free, and handled with care. The technicians are top tier, and the customer service is equally impressive. They demonstrate professionalism, integrity, courtesy, patience, and genuine appreciation for their customers. Those qualities matter, especially when you're handing someone an expensive device that you depend on every day. I've had the opportunity to experience their service over five different times, and I can honestly say I've been completely satisfied every single time. That consistency is what separates a good repair shop from an outstanding one. If you're looking for a place in Walnut Creek where you can bring your iPhone and feel confident that you're going to receive quality workmanship, honest communication, excellent customer service, and respect for your time and property, I highly recommend this place. Five stars doesn't really capture how consistently positive my experiences have been. These guys have earned my trust, and whenever I need a repair, this is the first place I think of. Thank you to the entire team for continuing to provide such an outstanding level of service. Keep doing what you're doing you've built something worth recognizing.

So, so , elated! I struggled for two days trying to figure out what the hey, hey was going on with…read moremy cell phone , iPad and watch! A recommendation from my sis to iRepair Cell & Tablets got me me back in the saddle again with my all my devices! Yama and Anthony were amazing!! Problems solved in seconds!!!! Thank you so much for your ingenuity!!! I was so relieved that I didn't mess it up as I thought I may have pushed, prodded and toggled too many times on my