I was thrilled to find a local business that might be able to revive my "dead" iPad. I figured my…read moreworst-case scenario was buying a new one, and my best-case scenario was spending about half that amount on a repair. When I walked into iParts & Phone Repair, I was immediately greeted by who I assume was the owner. After I explained that my iPad wouldn't charge--even after trying multiple cables and outlets--he got right to work troubleshooting the issue. Less than five minutes later, he had found the problem: my charging cable was the culprit. He plugged in a brand-new cable, and just like that, my iPad sprang back to life and started charging perfectly. I'll admit I was a little embarrassed that the fix was so simple, but that feeling disappeared quickly when I realized all I needed was a new charging cable instead of an expensive repair or replacement. I happily purchased one on the spot. The owner (I wish I had gotten his name) was friendly, professional, and clearly knew exactly what he was doing. His honesty and expertise saved me a lot of money and frustration. I highly recommend iParts & Phone Repair. If you're having issues with your phone, tablet, or other device, this is the place to go. Outstanding service from someone who truly knows his craft!

Rob C is great! This repair shop is highly recommended. My daughter dropped her Ipad Air 4th Gen…read moreand broke the screen. Took it to iParts on a Monday evening and got it back Friday AM. If it wasn't for the Thanksgiving week we probably got it back sooner. Rob C is awesome and this repair shop. 5-STAR!!! Thanks Rob! Juan R

I noticed when I got my phone back that the screen stuck out above the phone. Also, my iPhone…read morewarned me it wasn't a genuine Apple part. I thought, "I'll complain when I come back from my trip to visit my parents for Christmas" However, the phone just completely bricked soon thereafter after getting a very small amount of water on it - which wouldn't have even remotely been an issue if the proper screen was put on. Now I'm stuck with a paperweight and I had to buy a new phone two days before I was travelling back home. I mean, I did get a screen and it worked for a bit, but the work compromised the phone and left is vulnerable.

I made an appointment at 3:00 for a 6-8:00pm window to fix my broken phone screen. It was online…read moreand confirmed. However, no one showed up or communicated with me until around 10 after a call and a text from me wondering where someone was. The response was sad at best: first the excuse of Covid. I get that. Fine, your business model changed---shouldn't the website or auto responses been changed? When I mentioned that and how I'd waited around to keep the appointment I was told they had no control over Covid. What?? I know that.... Where was an apology for me having waited for someone to show up? Where was a better apology or explanation of why it took so long to hear back about the change in policy due to Covid but then the lame, 'blame it on Covid' and they can't control that. I should have had notification that no one would come.... Terrible service and lack thereof.

Sandra worked on my flat-screen 70" inch TV She did a tremendous job, and she's very straight…read moreforward when she does a diagnostics, very honest, the job was done with great expectations well done job Thank you Sandra & Staff "Gregory "

Sandra just completed another repair for us. As always, the service was excellent! Her expertise is…read morematched by her exceptional professionalism and friendly demeanor. I thought I needed a new TV. But when I called last Wednesday, she quickly diagnosed the problem and ordered the part. Now we have a very new looking TV on Monday! This saved me at least $1500! She's the best!

This is the worst store in the mall,they sold me a defective product on 1.1.18 and when I came back…read moreon 1.2.18 to replace it they accused me of damaging it and would not honor my request. On top of that the manager and his worker were Vera rude and unprofessional. Then they preceded to call the mall security to have me move on. I have made a call to the mall general manager Jane Reid to lodge a official complaint Please do not patronize this establishment

Great Service. I brought my cell phone here, a few days ago, because the screen was cracked and it…read moreneeded to be replaced. The clerk replaced the screen in under 30 minutes. I was really impressed. I would have given this business 5 stars, however, the clerk charged me $15 bucks for a screen protector which I could have bought for half the price on Amazon. I checked other reviews and I'm not the sucker who bought screen protector from here. That's on me...I should have been a more informed customer. I'd still go back if I crack my screen again. I just won't buy another protector from them.

Great service got me right in took care of the issue with my phone. His customer service was the…read morebest! Great prices!

Very good and professional I recommend going . He got my phone fixed fast I was out in 15 minsread more

I have brought two phones in over the last 4 years--one for repair after it quit working after…read morewater damage and the other one for new battery. Both times they fixed the problems quickly. We are still using the same phones today, a couple years later.

From Albert to the First Lady I meet they are Amazing honest and they know they stuff when it comes…read moreto repairing phones , laptops!!! 5 Great Service

My name is David Olmscheid, I live in Fairfield, California and I have been a client of Cricket for…read morewell over 5 years. Reason being, I use my phone all day long for business and Cricket's unlimited plan can not be surpassed. Best show in town, par none. The greatest part of working with the Cricket Store in Fairfield, California, is customer service, which is the exact reason I ended up and continue to use their service. Cricket continues to hire employees that can walk and talk with you concerning all your phone issues. They will not stop until they have worked out all the kinks with your current phone issues, until they work through and manifest winning resolutions and solutions that allow you to get past your phone problems and get back to living. All the things that make Cricket of Fairfield, California, the "go to," company. Today, I was at Cricket in Fairfield, California and a very sweet and knowledgeable employee named Odalys, walked me through a personal payment issue I was having on my phone, saved me a bunch of money and made my Cricket service even more user friendly with her skills and talents, and most of all her concern with customer care. Bravo for Cricket of Fairfield, California and the wonderful customer service that Odalys provided for me. Hey, today is going to be a great day. Thank you Cricket of Fairfield.. Sincerely, David L. Olmscheid

Alex did an amazing job and had great customer service and communication . He was very detailed and…read moreset me and my family up up the best plan that financially affordable for my family

Fixed the charging port on my Nintendo switch oled very quickly for a reasonable price…read more Would recommend

I came in to get my iPhone 12 Pro Max fixed after dealing with camera issues for a while. Ali took…read morethe time to look at it, explain what was actually wrong, and gave me a clear and fair price right from the start. He didn't try to upsell anything or rush me through the process. He was patient, straightforward, and genuinely helpful. The repair was done quickly, and the phone works perfectly now. You can tell he really cares about doing things the right way, and that makes such a difference. If you need phone repairs and want someone honest and easy to work with, this is the place to go. Highly recommend.