no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

Brad gave excuses to come back with the part for repair and doesn't return. Not answering or…read morecalling back. He is unreliable and not someone to be trusted.

Has to be the WORST company in Michigan. They closed down as a heating and cooling company about…read morethree years ago. The mental giants Air Condition Engineers (I think that's what the lady said) did not take over or by the business but still have Phils phone number and trucks! WTH?!! Phils was terrible and may be the reason DTE stop using outside contractors. We had a new furnance put in 3 years ago, and already has had two services calls for a 3 year old furnance.

DO NOT USE! Phil's Service sent out a tech for my parents heat being out, he was able to get it to…read morework but told us to get space heaters because he thought it was going to go out again. ...of course it went out again. They said they'd be here to fix it again and instead they keep delaying and delaying. My parents are senior citizens and shouldn't be treated this way - luckily my 88 year old Grandmother was able to go to my uncles. Phil's Service is unreliable. USE SOMEONE ELSE.

Lorenzo did a great job fixing our dryer. He went above and beyond in fixing the issue as well as…read morecleaning out the dryer and replacing worn rollers without charging extra. He took time to explain what happened and how to prevent it form happening in the future. I would highly recommend him.

All around, respectful man on time, very thorough, took out time to explain what was going on with…read moremy unit. Price was reasonable, and I also like the fact that he calls you to confirm the appointment when in route and upon his arrival, which I think is great, especially for seniors and single moms.

Bummer - 5 stars became a 2 .5 Rob was great to work with- found a great reasonable granite for a…read morebasement remodel. Didn't want to break the bank . After installing- looks great. However 2 electrical outlets were not reinstalled- tried my best - can't get them in, or power restored. Called rob - said not their problem- but he can get another company out - at an up charge . Seems like granite need to be cut a bit more .

We had scoured the internet for granite slabs and after visiting several shops found one we loved…read more My contractor had worked with a different granite supplier and they gave us a price, it was outrageous! I loved the look but not the price. I was driving by and found this shop. I went inside and met Brandon he showed me their granite selection, they had fewer choices but they had a sample that looked almost identical to the one we wanted. Brandon said I would be happily surprised by their quote. I sent them our dimensions and boy was he right. They offered a much more affordable price. Needless to say we placed our order, the gentleman came out and measured the space. Within days they were giving us an installation date. Ryan and Austin called and were here within half an hour. They brought in the granite, drilled a couple holes for faucet and garbage disposal button and installed each countertop. We needed a couple pieces throughout our kitchen, they did a great job making sure the process went smoothly and without making a mess. They made everything was cleaned and installed properly. We are thrilled and will highly recommend this company to anyone looking for tile, granite or other stone work.

Im glad I found this place. We recently bought a new home and have a lot to upgrade, I first bought…read morea fridge from them that saved me $1000 less than stores were asking. Once it was installed I realized how much everything else needed to be replaced as well and didn't even look anywhere else because I knew these guys would save me a ton and they have the newest products that are still in store at HD and Lowe's. I bought a washer & dryer, dishwasher and stove. For this order I didn't even go to the store, I worked with Han via Facebook chat and paid over the phone. She showed me pictures and made sure we were getting everything we wanted, and for an amazing price. No way we could have afford all of that if it wasn't for this place. They are extremely reliable and professional which is such a relief compared to some of the reviews from other discount appliance places that had me worried. It's hard to see in the pictures if there are any scratches and dents visible so I'll share incase you're wondering and looking; there's none on any of the visible surfaces in my home, so no one would know. They were able to get me the right ones that the dent or scratch would face a wall no one would see. :) I also love that it's a small family business, they work so hard together and they're really genuine people. Such a nice change from Lowe's that you don't know who to contact or when they're showing up. They communicate the whole way and show up when they say they are.

This was our first experience with this establishment and it will not be our last. The store was…read morewell- stocked and the staff - very friendly. It was nice to browse in the store without staff hitting you over the head with sales pitches. We are very happy with our purchases and the fact the staff assisted with loading when we arrived to pick up our purchases. I highly recommend this appliance store if you want well- known appliances at great prices that also has extremely nice staff and good service.

Once again, I received excellent professional service from this company. The service exceeded my…read moreexpectations, and I appreciate the owner's understanding regarding a manufacturer issue--specifically, the failure to inform customers and service providers that a previously low-cost repair had been replaced by a redesigned, significantly higher-cost part. This situation was disappointing for both the owner and myself. I valued the owner's transparency and feedback, and ultimately we decided to replace the washer rather than proceed with a repair that exceeded the machine's value. Unfortunately, this reflects a broader issue where manufacturers make it increasingly difficult to maintain older appliances due to costly design changes. Great staff and honest service at Doc's Appliance Service.

Had a Dishwasher that was out of commission for weeks- would not power on. Another company had been…read moredispatched by my Home Protection plan to fix it. After several trips and part swaps they could not fix it. I asked My HP plan company to send out someone else. Docs Appliance came out, and Anthony was the tech. He reviewed all the previous work. Taking a lot of time and testing he noticed that the wiring harness that had been replaced was installed incorrectly. After more inspection Anthony found some burned out components on the User Interface board. He was able to get a new one and replaced the defective one. After that the dishwasher powered on, and now works great. Thanks to Docs and Anthony for solving this problem

I have had Mr. Fix It out for a few repairs over the years. Jason has been fantastic in finding the…read moreproblem and getting it fixed quickly. Very knowledgeable and friendly. I would recommend Mr. Fix It / Jason to anyone in the area who needs something fixed! Family owned and lives in the area.

Came out as scheduled to diagnose a dishwasher problem after communicating "The service fee to come…read moreout and diagnose. The issue is $89.95. The service fee is waived with completed repair". Said my dishwasher needed $420 repair. They emailed me a bill immediately after they diagnosed the issue -- when I inquired how the initial service fee would factor into the estimate, THEY NEVER RESPONDED but began harassing me for the service/diagnosis fee. They blew up my phone (called over 10 times in 24 hours and continued through the next week) he even threatened to knock on all of my tenants doors at 8am until they got paid for diagnosing despite their promise to incorporate it into fixing the issue. They were never concerned about helping me fix it, just collecting their $89 Decided a new dishwasher was a better option than repair but I had to hire a different company to install a new dishwasher who said there wasnt even anything wrong with the original dishwasher.

I didn't really think I'd see the day when I'd give something as basic and bereft of enthusiasm…read moregeneration as a laundromat the maximum rating but I'm throwing out the 5 star carpet to welcome Blue Diamond to Yelp. And the reason for the rave review boils down to one single thing that's often repeated in triplicate: location, location, location! I mean, it does have other things going for it but at the end of the day it's still a laundromat. Here's what's so special about BDL. It's open all night and it's next door to a diner that, for 4 out of 7 nights at least, is also open all night. I can throw my clothes in the wash, walk a few feet over to Phoenix Coney Island, get a carryout, eat most of it in the laundromat while waiting for the wash to finish, not miss a moment throwing it in the dryer, and then finish my grub while my clothes tumble dry. No idle time surfing the internet on my phone, watching bits and pieces of a show on Hulu or whatever streaming service I have at the moment, no, ahem, pecking out Yelp reviews. Pure, glorious nourishment of my belly to help soothe the drudgery of laundry. It's an absolutely ingenious set up. Even college towns like Ann Arbor and Ypsilanti don't have this one two punch of essential services and I don't know why. It's kind of cool the way Blue Diamond is off the main drag of Van Dyke but also why I never noticed it, nor did anyone else on Yelp, til recently. I was just in here late Easter night for a little grub and glow up (does cleaning one's clothes count as a glow up? Maybe I'm being overly charitable here but I always strive for alliteration) and an attendant came in for a little clean up and coin retrieval at that late hour. I chatted him up some and he said he thought the place had been open for about two years. He didn't know what it was before which I'm curious about as the building has an interesting look with a slanted roof that rises and rises the farther away from Van Dyke it gets. Blue Diamond is very bare bones when it comes to decor. Boring white walls. No video games or pinball, just a couple vending machines- snacks and sodas and water. But who cares, right? All night coney island right next door. The attendant says they might even try to start serving food out of the laundromat which seems pretty unnecessary to me, but there is one area with a counter and a metal roll down window above it that does look like it's unused space. I also complimented the attendant on how clean the place is and then looked around and saw there was actually a bunch of dryer sheets and assorted litter around on the floor. But hey, it was the end of a holiday weekend. On my other visit the place is as spic and span as you'd hope for. All night laundromats aren't the easiest to keep spotless. As he said sometimes people roll through and trash the place. And honestly as long as the machines and folding tables are clean I don't care too much if the rest is a little rough around the edges. I'm too busy stuffing my face with food from next door. The only downside of Blue Diamond is it's a bit out of my way, but hey, I can't really mark them down for that, right? It just means I usually end up at worse laundromats that are more conveniently located. If I ever find myself in a living situation with on site laundry it would be a tremendous accomplishment but I might even miss this place a little. And I've only been here a couple times so far!

Review #546 - Updated from past 6/24/2017 Review....4 Stars to 5…read more April 30, 2026 - Thursday I recently shopped here after striking out at a nearby other home store - At Home. I was happy to purchase a beautiful Yellow Forsythia Artificial Wreath for My Front Double Doors and 2 sets of colored Tulips for an artificial floral arrangement at this Ollie's Bargain Outlet. I also purchased Serta Soft Cool and Warm material Bed sheets throughout my browsing and price checking with comparison. Yes, this location maybe disorganized at times or messy areas of towels or other sale items but shoppers can be the reason because every time I shop here for a sale item or check on an ad item, the staff here are working the best they can and hard at times unpacking boxes to stocking shelves. I've been greeted with a Hello at times which is courtesy of them in between their busy work schedule. If busy at check out and a long line begins, another pleasant employee will open up another register. Seasonal merchandise is always plenty especially My last visit in February the store was ready stocked with Easter and Spring items which I posted photos of from the main center areas. Sign up to collect rewards for your purchases and of course Emails will be sent with their weekly Sale Flyer ! www Ollie's us Download their App for quick reference too! "Get & Buy Good Stuff Cheap" from 25% up to 70% off manufacturer prices Cookware, Bedding, Bath, Lawn & Garden & POOL Supplies and Summer Toys are Now Sold Here! Music is still be played to help your steps in shopping as years ago. I enjoy the Herr's Snacks, Moose Munch Popcorn, plus a certain Cereal Brand - SpecialK, Coffee K-Cups and Other Grab and Go items but Watch The Expiration Dates. I've never had a problem but just in case grab an item from the back or if up front check the date. The "Library" area lol is still great for Readers with Shelves of Books labeled with different signs for the different readers. Currently their Summer Ad is out with Window Air Conditioners, and Portable on Wheels too to get ready for the Heat of Michigan. Those would be good for College dorms or residents without A/C. I also noticed in their New Flyer for the month of May, they are selling a brand of different tools called Hart. How about a front or patio door Coir Mat? Its now at Ollie's in the Outdoor Patio Section. History: Ollie's was founded in Pennsylvania by Oliver "Ollie" Rosenberg, the company's namesake and currently the chain has over 600 locations in 34 states. An Ollie's location may have your Selection and Value! Stop in at Ollie's if you are looking for comparison, a bargain, or an item that might not be found elsewhere... Or.... View My photos attached with this review cuz It might be here, so You're Welcome and Cha Ching! $$$ Sncerely, Karen N. Macomb, MI. :-)

Overall I enjoy my Ollie's Bargain Outlet. They always have a large, albeit random, selection of…read moreproducts. I will however admit that the store could be much more clean and organized, as the floor and shelves are often messy, and many aisles are almost bare of products. While this is unfortunately the case, I must add that I do see employees out doing what they can to remedy the situation, and all of the employees I've interacted with have been friendly and helpful. The store is large, and I love their huge selection of books. They also have a very large parking lot, so there is no issue finding a spot. It's great for yard and home items, also rugs and carpet remnants. Ollie's could use some polishing, but it's still a great quick stop shop.