The owner is the most honest and knowledgeable auto technician that i have ever come across. He…read morealways works closely with me to keep me informed about the progress of my car and one time even worked through the night so I could have my car back so I could get to work the following day. He is always able to explain everything (even to a novice like me) and always helps me to decide which services are absolutely necessary at that time and which could wait. I have taken my car back several times and have referred him to numerous friends. For once, I don't feel like I am being ripped off like I do at other auto shops and my 2001 car has never run better. Plus he is within walking distance to Rockille Metro.

Where do I begin? My…read morerental car got hit in the rental drop off area of their parking lot. Instead of reviewing the security camera like I requested , they avoided my call. In the end I had to pay for the damages when this clearly happened after I gave them the keys, which was only five minutes to closing. Enterprise called me the very next morning because someone backed into the bumper of my rental. Royal took no accountability. Even after all of this, they did a botched job on the body of my BMW by using mostly after market parts to appease the insurance company instead of whats ascetically best . The work was so bad I had them redo my front bumper and even afterwards, I still wasn't entirely pleased with the results. After this nightmare, i still held back on writing a bad review until I recently went to bmw to get my lights replaced by. They pointed out how the headlights were not installed properly but glued on. Yes, glued on! This angers me tremendously because I pointed out how the lights looked improperly installed but they dismissed my claim. Do not come here!!

If you want high quality work completed by competent professionals, you have found your place. They…read morewill take great care of you and your car!

If I could give them 0 stars I would. I came not only did they have me waiting for over 2 hours…read more The guy at the front desk then tells me to come the next day and gave me attitude when I told him how unprofessional it was to continuously deny me service. Save your time and money!

Absolutely awesome service. Luis was so helpful! I would recommend this place hands down.read more

Welly Auto Repair is the most honest mechanic I dealt with. He put a 2018 Prius engine for me in…read moreDecember 2024. Since that date the Prius is the best. After that, he bought 2019 GMC Yukon XL SLT and it is emasculate. This auto shop changed all my oils and repairs for the last five years. Walid the GM is the most honest mechanic and so his staff of Mahmoud and Taysir. I wholeheartedly recommend this shop

Avoid this place. They changed the breaks but no alignment done. Didn't throughly checked and found…read moreout I had to changed the tire rod and that was not done. It is hazardous and dangerous to drive. Charged a big chunk of money almost $700 and ended taking to a reputable auto shop and spent another $1000. That $700 was a waste spending at their auto shop! I am so angry. No response from them. They saw my number he avoided my call or he just ignored it. Stay away. That's all I can say.

These guys were great. They did extra shopping around for a new AC compressor at a much better…read moreprice than the dealer, and the system works perfectly. The unit came with a longer warranty than the dealership, so I am happy. Max did a great diagnostic, explained everything, and made the repair quickly and cleanly.

I went to the dealer, then took their price to this place. Not only was it cheaper they did extra…read morestuff like cleaned up pine needles I had wedged all around my engine. I know that seems silly, but it was cheaper then the dealership and it seems I got more. I recommend this place.

Highly recommend! If you value honesty, then Parson is your guy. We travel from Northern Virginia…read morejust to get an honest quote from Parson. We recently had some minor trouble with our MDX and took it to the dealer. They said the steering fluid was leaking and quoted us $3500 to replace the steering column. We were skeptical, since our car had been relatively low maintenance and not having any signs of trouble prior to this. We always go to Parson for a second opinion, b/c he knows the business and we can trust him. He said there was a very small leak and that replacing the steering column was not necessary. It also did not have anything to do with the reason why the car was having issues. He fixed the car and recommended watching it and if it gets worse, then we should go back. He's a gem!

I only take my car to Epic Auto Specialist from now on!!!…read more I used to get my regular oil changes at auto shops like NTB's and Jiffy Lube's alike but after getting recommendations for unnecessary repairs I followed my hunch and decided it was time for second opinion. Just read my other reviews!! Juan Carlos is my Epic Auto Specialist technician and I only trust his professional assessment of my car. I reside in Arlington, VA and will make drive out to Gaithersburg, MD because it's not worth being taken of advantage of. The techs at Epic confirmed my hunch and saved me $$$ from unnecessary repairs. This shop is honest, dependable and accommodating. It's also very clean and comfortable while you wait for your car to be serviced. If I could give them 10 stars I certainly would.

I have been going to Samir for over 8 years now and he has never let me down. He is such an honest…read moreand trustworthy human being, you will rarely get that anywhere else. He always makes sure you know the full picture, but only pay for the services that are dire in the moment. If you ever need anything done with your car, GO TO CBS AUTO I PROMISE YOU WONT REGRET IT!!! Samir and his team will make sure that they get your car right, and will tell you everything from prices to services up front.

Auto Repair Hidden Gem This repair shop is across from the…read moreCostco on Lee Road in the industrial park. It's not fancy...you're not going to get a K-cup latte siting in an air conditioned room on buffeted seats while some service guy determines how to nickel and dime you until you cry "Uncle!" What you will find is good old fashioned H-O-N-E-S-T-Y. A lost art...nearly extinct since your current repair guy wants you to fund his Key West vaca and his wife's implants. The guys at CBS didn't try to sell me something I didn't need. They were frank about what I need now and what my car will need in the future. It was just refreshingly good service from a couple of good guys. Support your Local-Small-Honest Businesses, people!

I had an unfortunate accident with my car (vw jetta gli) where the parking brake was not engaged…read morefully so the car rolled down my driveway and collided with a tree. This left damage to my front bumper, driver's side fender, and driver's side fog light. AK automotive gave me the best estimate compared to another body shop next door. When I entered, the owner greeted me and treated me with kindness and respect. He accompanied his technician and I to see my car and evaluate the damage which I appreciated. The sheet he provided which summarized my estimate was very straightforward, clearly outlining what I would be charged for in parts paint and labor. The other shop gave me a several page long estimate full of convoluted terms and charges. AK Automotive gave me no fine print charges just clear honest business! I dropped my car off the same day and they had it done two days later! They replaced my front bumper and driver's side fender, replaced my fog light, and painted my front bumper, driver's side fender, and door. The paint job is a perfect match! My car looks brand new as they also gave it a nice wash! They charged me exactly what the estimate stated. They also ended up not needing a part for the repair so they deducted the price of that part from my total. I could not be more satisfied with my experience with AK Automotive. The owner seems to take pride in his business and gives fair and honest pricing for services. The technicians are professional and knowledgeable and answered all of my questions (i had many). I hope to not need car repairs anytime soon, but I will certainly do business with AK automotive in the future if I do need them. I would absolutely recommend this business to anyone! Thank you!

THE GOOD: The work done for my bumper was phenomenal! Didn't even look like there was any damage…read moredone to it. The paint was matched perfectly and there were no signs of any holes or damages. Couldn't have been happier. I'd definitely recommend bringing anything body-work related to this shop. They have the best prices and the turn around time was quick. THE BAD: This might not be bad if you have a lot of money and aren't cheap like me but I was quoted for $340 over the phone and then when I brought the car in they said it would cost me $420... I didn't like that they switched the price up on me like that but it was still cheaper than any other place I went to so I accepted the $420. When I went to pick my car up, I went to their Yelp page where I initially saw their great reviews and saw that they had a 20% off coupon if you checked in at their shop. I checked in and received the 20% coupon from Yelp. When I presented it to the owner, he stated because I didn't spend over $2500, he won't give me the 20%. I told him, they should specify that on the coupon so people don't get confused. He continued to state if I had spent more money at his shop then they would honor the 20%.... What? lol. So I was able to convince him to give me a 10% off coupon instead which is still good I guess. Got $40 off instead of $80 so my total was $380 but still... Its the principle of honoring your own coupons. Anyways, they would've received 5 starts if they honored their initial over-the-phone price as well as the coupon. There work is still great though!