Jay is very professional and hard working. He aims to ensure that the customer is satisfied…read more Jay walks the property with the customer to ensure the needs of the customer are being met and their is not a loss of communication so expectations are being met.

Great company will definitely use again in the future. Very professional and affordable! Did…read moreexactly what we wanted to be done to our yard.

Dependable. Reliable. Available. Insured. Bonded. Great communication. Long track record of quality…read moreworkers and work. Great on our gutters and the only company who would quote a repair job for us that required creativity and bravery. 100% recommended!

Second time using the company and everything turned out amazing. Had a few blocks on my front porch…read morereplaced and it looks like new! And as always, the most reasonable pricing around.

Ryan came out for an estimate and was courteous, professional, very knowledgeable and helpful with…read moreevaluating our roof. He inspected several areas inside and out, explaining what didn't repair and providing shelf life and reasoning for areas we should pay attention to moving forward. Trustworthy service and company that I would highly recommend.

Had our full roof replaced recently and couldn't be happier with the experience. From the very…read morebeginning Ryan went above and beyond. He came out quickly to tarp the roof after storm damage, resecured it multiple times when high winds loosened it, and even helped guide me through the insurance process and paperwork so I understood everything clearly. Communication was excellent the entire time -- he sent progress photos, explained the materials and installation steps, and answered every question without rushing. The crew showed up on time, worked efficiently, and completed the whole roof in just a few hours. Cleanup was extremely thorough and the yard looked great afterward. He handled the permit, inspection scheduling, and warranty registration as well, which made the whole process stress-free. The finished roof looks fantastic and the quality of work is obvious. It's rare to find contractors this honest, responsive, and professional. I'd absolutely recommend them to anyone needing roofing work.

Jackson responded to my request for a quote quickly. I explained that we just bought the house and…read moredesperately needed the gutters cleaned as they were clogged and while we also needed gutter guards, those would have to wait as we had to address other issues with the house first. He understood and sent over the quote. I reviewed and approved it right away as the price was quite acceptable. Jackson arrived at the scheduled time and got to work. He pointed out the good and the bad about the gutters, which we appreciated as we bought the house during the winter while there was significant snow on the roof so the home inspector could not do a complete inspection. We wound up asking him to provide a quote on a few extra services that we will be interested in him doing later this summer. Overall, we were very satisfied and look forward to working with Jackson again.

Jackson was very nice and pleasant to deal with. Great price. He went above and beyond and sent me…read morepictures of my roof that needs some repairs that I wouldn't have known about.

Professional crew. Solid work and follow up. Everything went as expected. Work completed on time…read morewith no delays.

You can't mess around when you're getting a new roof. If your roof fails, you've got a colossal…read moremess on your hands. The company you choose is crucial. They have to behave like professionals, answer and return calls, know what they're doing, be patient with the consumer and their concerns, as well as have top notch, post installation consumer care. Also, can't fail to mention clean up after themselves, that's a special concern when you have dogs running the property, you don't need a nail in their paw... We have a ranch home, along with an attached three and a half car garage, so plenty of roof... tear off, replacement, clean up..all completed, in 20 hours! 12 hours the first day and 8 the next! Without a doubt, they will be on a speed dial for any future projects!! Matt's customer care and his crew "nailed" it... ;D

Great Service! They came on time and did a very good job. The quote was resonable and we will use…read morethem again in the future.

I don't usually do this kinda thing, but I recently had work done by 3G Home Exteriors... these…read moreguys were beyond great! It all started when Jake (owner) came to give me a price quote on a Friday at about 3pm and told me I would have the quote before he left the office that day, and sure enough I received it by 730pm. The three companies I requested quotes from took a week, and one I never even got a quote from. The crew was great! Very professional and friendly. They were sure to clean up everyday before they left the job site, and did a thorough cleaning of my yard upon completion of the job. Most of all, the crew cared about their work, as if they were working on their own home! I will recommend their services to anyone and everyone that is looking to do exterior home improvement!

Requested a quote from them and the sales guy (Jacob) was super easy to work with. They do not use…read moreany high pressure tactics. You get the best price first time around. Their price blew every other quote out of the water and they offered a better shingle and a better workmanship guarantee warranty (10yr). Much to my surprise they were at my house 2 days later installing my new roof on the house. They stripped two layers of shingle, replaced several bad decking boards I had. They do 6ft of ice and water shield. Code only requires 3ft. They made sure everything on the roof was wrapped up, secure and water tight. Then they started putting down the shingles. I mean these guys work like a well oiled machine together. This company does not subcontract out the work. The employees work for J & J. My roof on house and garage looks great, they did a good job of cleaning up. I'm super happy with this company and highly recommend them. My lesson in 2023 - lean more towards the locally owned mom and pop shops and not big box names.

The first question we ask is " do you service Detroit "…read more Yes she says. We had appointed for estimate we were impressed with Vinny project manager. He wrote up contract took our deposit and we're anxiously awaiting start date for new roof. The office called questioned if they could begin dropping off materials, yeah!! Then we get the call.... I'm sorry but my license in the city of Detroit is expired!! She had no idea how long it would take & she led us to believe she really wasn't sure of the process!! What type of company doesn't know when their license expires or the process?? Why is it " NO ONE IS WILLING TO COME TO THE CITY OF DETROIT "

Ok, L&S Home Improvements did a good job as I said earlier, but there was a little disagreement…read moreabout the cost vs tme spent. After a conversation, they made is RIGHT. I always say is not if something goes wrong, but how you handle it. They handled the issue great! I will work with these folks again.

TLDR; Kathryn from L&S reached out to remediate our experience…read more I'm sure the company is great for insurance covered roofing projects, however I would recommend going with any other company for out of pocket projects. We had L&S give us a quote on a new roof. Gentleman showed up in basketball shorts and t shirt in the middle of winter. Didn't go on the roof for inspection, didn't go in the attic for inspection. Simply climbed 2 steps up the attic ladder breaking a step on the ladder following it up with a comment "this is why I don't go in attics!". Shined flashlight and said "yup you need a new roof!", some attic inspection that was. Gentleman was more concerned about what homeowners did for work to determine a price for quote. Don't flag my review simply because you don't agree with it, practice better business and you'll get better reviews.

The entire team at Detroit city sweep Is awesome. From…read moreupdating, maintaining and servicing 3 fireplaces in a historic home to helping us vent our kitchen stove in our hearth the entire team from quoting to scheduling to actual work has been wonderful to work with. The first thing I noticed right away is they actually answer their phone when they call so that was already a plus for me. I was able to schedule an estimate quickly and get someone out to help us address our main issue which was our kitchen not venting correctly, in addition to a fireplace that we would soon need because of the cold Detroit winter. As a new homeowner, we did want to make sure that the fireplaces were in good working condition before we actually started using them so we requested a estimate on what the service and maintenance could potentially be for the fireplaces that we had in our house and any recommendations that they would have. The process was very straightforward. They easily walked us through the quote and what was needed and why, in addition to what the current condition of the fireplace was in to what would need to be done and how it would fix the problem as well as what comes after the service what could be expected what they would be able to help us with should we come across any hiccups after the fireplace maintenance and what warranties came with the products that we purchased. We purchased dampers some gas fire logs, and had our fireplaces updated so that we could use them last winter. From there coming this winter, we assumed that we would have to have the fireplaces serviced again because it was a new year, though we only had a handful of fires in the living room fireplace they scheduled the appointment. They were prompt and scheduling, as well as coming out for service and transparent enough to say we haven't used our fireplace enough to fully warrant a cleaning. This was refreshing to see this type of honesty from a contractor. Then we ended up having an issue with the smoke coming into our house on our serviced fireplace. They were able to address solve an analyze, the reasons why the smoke was coming in to our living room, though everything looked up-to-date and ready to go. It was next level problem-solving skills that they would rarely run across because of the unique fireplace that we had in our Historic house. It was very appreciated that they did not just give up and ask us to spend a gazillion dollars to throw money at a problem. I highly recommend Detroit City sweep for the professionalism the availability, and of course, the quality of the work.

Chimney cap blew off due to a storm in March. Detroit Chimney Sweep was original installer back in…read more2018 and they came out to re-install in May. Due to weather and some logistic issue, we needed to reschedule twice. The tech came out on Saturday and completed the job. The original cap was reused.

We are so pleased with the professionalism and service we received from True North. The quote…read moreprocess was quick and easy. The system that they use for scheduling is hassle-free. Jacob and Jonathan were confident, professional and did the work beautifully. Steve did not pressure me when a consensus answer about something that needed to be done went against a recommendation. I truly appreciated this as we have to process the info. Pricing was reasonable. Jacob and Jonathan cleaned up afterward and left our property looking better than when they started. I am a busy kindergarten teacher who is just now getting into projects since the school year ended last Friday. I have lots to do, and cleaning gutters was not something I could take on myself. I am so grateful for the service our home received. Thank you!

I had Steve come out to redo the soffit and gutters on a Detroit Duplex I'm working on. At the time…read moreof the estimate, I had multiple companies bid on the job. I went with Steve because I liked him and he seemed like he knew his business. I placed an initial deposit for the job in January. Work kept being pushed back and nothing was started until Mid-March, which was understandable at the time because it was a harsh winter. The first day of the job was just taking care of some issues on the roof for me. I had an improperly installed ridge vent that was letting in powdered snow. That all seemed to go well, but another week went by before Steve and crew came back to start the gutters and soffit work. Upon arrival, Steve called me to tell me the job was bigger than he thought and he was just refunding my deposit and washing his hands of it. Ultimately, I had to call back the other company that bid on the job and hire them instead. Of course, because it was no longer mid-winter I had to pay more than their initial estimate. When they got up on the roof they noticed that there were no vents at all. Steve had completely removed my ridge vent instead of just fixing the snow intrusion and I had to pay to put a new one in. The other company also acknowledged the complications with my install (some roof joists had to sistered so new fascia could be installed), but they just took care of it for an extra cost instead of walking away from the work. All in all, going with True North on this costed me probably $3-4k more than if I had just gone with my 2nd company in the first place.