I will give these 4 healthy stars, I've read some pretty horrible reviews about this place but I…read morewill tell you that was not my experience at all. I was well taken care of, right after getting repaired I drove it over 1200 miles without a hiccup and I was impressed with their work. Today my transmission is humming right along and I am very happy that I took it here to get repaired. Thanks to all those guys that gave me great service and got my car back up and running. 2006 Lexus IS 250

this the type of shop to accept you car knowing they have cars they have to work on or will just…read moreput your stuff to the side to do what they want idk there quality of work but there communication is trash and they are willing to lie to get you to just leave them alone so they can drag there feet and waist your time while you wait for your car I appreciate them for being nice but nice and honest are two different things if you value your time I recommend just calling around and looking at reviews before opting into this place... :( also theres random water in my trunk yes they did go into the car but supposedly didnt do a thing also my paperwork under my floor mat was gone thru and it was hidden for a reason I thought it wouldn't get moved I guessed wrong...

Best mechanics and best customer service…read more This year my car started having big scary issues . I took it to my regular mechanic and he fix some stuff , the car ran good for about a week and the issue came back . He checked it again and he said that it was probably a transmission problem and that I should probably take it to a specialist, which I did . Took it to a transmission specialist that he recommended and they didn't find anything after a week . Thats when I found PROTRANS on Google . To be honest it was between them and another transmission spot I had google but I choose Protrans because they had way more good reviews . I picked right because the other spot specializes in transmission only and Protrans does it all in house . The issue on my car wasn't easy to fix . Yes there was some issues but Protrans went above and beyond to make it right . They were not giving up on my car and neither was I . Happy car =happy owner . I am not a person to write reviews but some business do deserve it and Protrans is one of them .5 Stars

Easy, smooth, and overall the best experience. The customer service and care here are outstanding…read more They were very upfront, answered all of my questions, and got everything done quickly. I brought my Chevy Camaro in because it had a shudder. From the start, he was completely honest and explained that while it could turn into something more serious, like a transmission rebuild, there's also a known issue with these cars. Chevy has put out a notice about an updated fluid that has been resolving the problem for many drivers. He made it clear that this was the best-case scenario, but didn't guarantee it, just gave me honest, straightforward information. They performed the transmission fluid service, and it worked perfectly. Problem gone. What really stood out to me is that they could have easily pushed for a much more expensive repair, and I wouldn't have known any better. Instead, they chose honesty and did what was best for me. Very trustworthy shop. I'll definitely be recommending them to others and coming back in the future.

MOE will take care of you! Amazing service, amazing customer service, and super speedy!…read moreI honestly expected my car to stay overnight since I arrived around 4 PM and they closed at 6 PM, but my car was done in just 1 hour and 15 minutes! I needed my serpentine belt replaced, and I also had a screw with a broken head that needed to be removed and replaced. While I was there, I asked if they could take a look at my tire because I was hearing a noise. Turns out, it was a wheel bearing. He even went out of his way to send me a picture of the damaged part so I could see exactly what was wrong. I really appreciated that transparency They took care of everything quickly and professionally. I also checked the prices to make sure I was getting a fair deal, and the prices were right around the average -- so I definitely felt like I wasn't being overcharged. Great service, fair prices, and friendly customer service. I'm very happy with the experience and will definitely be coming back for sure! Thank you, MOE, for the great service! Highly recommend!

I'm super impressed by the professionalism and the speed and quality of work that was provided…read more The service requested was to have front brakes and rotors replaced. They got the job done quickly with a great price. The value of their service is simply unmatched by any other. I highly recommend these guys over everyone. I'll definitely will continue to come and have my car serviced by them. Sorry Fritz Ford you guys suck and have lost my business forever!

These guys were lifesavers! Our group of lawyers was in town for court when our cargo van suddenly…read morebroke down. They jumped on it right away and fixed the issue in about 20 minutes flat. Thanks to their fast work, we made it to court on time. Highly recommend -- professional, quick, and reliable under pressure!

I needed someone to put protective seat covers on, requiring removing the back seat cushions. They…read morewere helpful and efficient. I plan to bring my Audi A7 there for service, after years of going to Walter's Audi in Riverside

I'm a single woman with zero knowledge of cars, so I know I'm at a higher risk of being swindled,…read morelied to, ECT. But here I feel like I'm treated like family. I have checked their work and prices with those who do know about cars, and they have confirmed I'm getting great prices from LPZ. Jose is kind and reliable. I love how he will sit down and explain the error codes when my car misfire's etc, or shows me the parts he's replacing so I can see the problem and also learn a bit! This is a business you can trust. And the occasionall appearance of an adorable, friendly little bull dog, is a plus

Jose is da man you want on your side for car repairs!! He was able to repair a damaged structural…read moreitem - my son's bumper on an older Honda that was in a small fender bender and he made it look real close to new and completely undamaged for TEN times less than the body shop's quote!! He also has successfully repaired our cars to our 100% satisfaction for the best price anywhere out there! He is a very honest man along with being the most knowledgeable!! It's like taking the car to my brother-- he cares and makes you feel good about the whole repair situation! I HIGHLY recommend his shop!!

Yes! Absolutely use them for transmission help. Very happy…read morewith service and care received. Sal is great! Called and responded back quickly. Was patient and willing to discuss situation via phone call. I was able to describe my issues with transmission and he went over scenarios and possible solutions. Called a few places and price was comparable. But service is definitely top notch. They even offer free tow service, which no other company offered. Sal came personally and picked up car and was even went above and beyond to help drop me off somewhere on the way to his shop. Service was quick. He quoted a week to week and half and was done in a week. Best part at the end was,he even picked me up from home to get car from shop. He definitely earned my business and recommendations. Everyone should definitely use Rancho Transmission

Sal is honest and fair. He took in our vehicle took it for a drive full assessment before he…read morecalled us for a fair quote. No estimate just cost. He gave us an expected date of completion and had it done before. The kind of Mechanic service that's hard to find

So far so good and it's been a few months. Luke personally handled my service since there seemed to…read morebe some front office issue.

Just called to request the service on my vehicle both the lady and the man at the office very rude…read moredemanding with poor quality of customer service. Which means if they treat customer bad same way they will do their work! Very disappointed since this place was recommended to me by someone else

I have an important review to give Bensons but I'll keep it simple if I can…read more They rebuilt my 4runner transmission. I had a problem with it twice...a big one actually. It was a part that went bad twice. At first you could think I have a right to be mad. The truth is I was. I didn't tell them that however and instead gave them a chance to make it right. They passed the test. Things didn't go perfect but what matters to me is whether a company stands by their reputation and their work to make things right. A good company makes things right without argument. A great company jumps on it, communicates well, upgrades the parts if possible. Mike and his guys did all of the above. I've recommended them to a couple other people and I will continue to do that. I don't need perfection, I need accountability and follow-up. They did what I expect from the best companies to do business with.

The service here was great, everyone was friendly, helpful, and easy to talk to. They explained the…read morepricing clearly and made sure I understood exactly what my car needed. They were able to rebuild my transmission in about a week, which I really appreciated. I'm very happy with the experience. He worked on my Jeep compass transmission, fair prices.

I've come here twice now to get maintenance done, frank was a very professional and gave excellent…read moreservice. I was coming to get my check engine light checked and some squeaking my back tires was having. Frank and his team identified all the issues and gave me a fair quote. I looked up the price of everything and it was a great deal! They fixed the issues in my car in a very timely manner! I'll definitely come here anytime my car needs service.

Great service! Above any beyond! Fair price and no hidden fees and upsell. Honest people.read more

Drew was one of the worst people I've dealt with at this location. I purchased a mass airflow…read moresensor that turned out to be defective. I confirmed the issue by installing a sensor from AutoZone, and the vehicle worked properly. When I reinstalled the NAPA sensor, the problem came right back. Instead of helping me with a defective-part return or warranty claim, Drew simply told me they couldn't return it because it was an electronic part and gave me a phone number to call, as if I were dealing with a fast-food restaurant instead of an auto parts store. Unfortunately, based on the customer service I received, I would not recommend this location.

I purchased a fuel pump at this store and got a mechanic to test it which ended up saying the fuel…read morepump was bad when I had literally just purchased it a few hours prior. I went to return it and they insisted that I was scamming them. They told me I did not purchase it there and that I was lying, although I had the receipt and box. worst auto parts store. would never return. manger came out and gave me the money after every employee present said they can not give it to me.