I purchased a ceiling fan late last summer and when I tried the remote this Spring it didn't work…read more I changed the batteries but that did not solve the issue. I stopped in the store and spoke with David who was extremely gracious and helpful. I had the manual with me and he explained the pairing process and highlighted/flagged the page I needed to refer to when I returned home. I followed his directions and the remote now works. He also took a copy of my receipt, so I would not be required to return to the store if the process was not successful. Excellent customer service. I have always found the sales assistance to be exceptional. Referral to electrician for hanging was a very easy process. Products might be a bit pricier, but I have learned you get what you pay for! Highly recommend Galleria LIghting!

I called about a Minka chandelier , a line they that they carry…read more Theresa did not have the round chandelier I requested but had a similar style by Savoy House. We immediately went over and liked the Savoy chandelier. We asked about the return policy and delivery time. No problem with returning, credit in the store- no restocking fee- and delivery was about 2-3 weeks or we could take the one in the floor. We opted for the floor model. They had us return the next day to pick it up - it was boxed in original packaging and No waiting time in the pick up either. Plus Theresa's price was $300 less than her competitor for the same chandelier and the Savoy chandelier was close to half the cost of our original choice. Fabulous experience all the way around!!!

This location has a decent amount of merchandise. Some of the aisles are cramped especially when…read moremultiple customers are trying to look. The parking lot can be frustrating with people speeding or taking up multiple spots.

I'm giving this location a one star and trust me if I could give zero I would…read more Nausheen D. is incredibly rude and unfriendly. Please consider retraining this associate. I will not be shopping in this location again as I'm tired of your rude staff. This location needs an exterminator because when I see spiders in the dressing room, it's not good.

I went for a jersey exchange and Chelsea was really helpful. She was really patient and was able to…read moreassist me with anything. Thank you very much

Great help and experience. The lady helping me helped me a lot. With a jersey I was looking for.read more

Indoor arts, craft and home goods store all in one place. Different artisans and crafts propel sell…read moretheir wares from assorted booths. From tshirts, to candles, and soap this place is fun and funky. Go check it out, then grab lunch

I need a suit for the wedding. The manager in Men's area helped me find the right size and color…read more She's amazing! Great service from Macy's Fox Valley.

I was having a terrible time finding receipts for 2 items I wanted to return…read more A sales associate, Kakoli, worked with me and was very accommodating and friendly. She spent a good amount of time researching how to find them online to return them and Voila! She found a way. I hope she is recognized for her wonderful service!

I'm not sure what the negative reviews are about. The place is small and yes there are a few items…read morewhose usefulness is...questionable. The selection is pretty good though, clothing wise, there are a lot of decent brand name clothes to find. I didn't get any clothes but I did find a rare book that's out of print for five dollars. I bought it quickly and it happily sits on my shelf. Thrift shops are like that, and sure, sometimes the selection doesn't turn out in your favor, but sometimes you'll find something. At least with this one you'll be able to browse pretty quickly.

So expensive for resale and the selection isn't great. They wanted $17 for a simple sundress.read more

The hispanic supervisor is rude to customers. She speaks Spanish to the employees and prefers that…read morepeople who aren't Hispanic do not work there.

I had bought 5 items that I wanted to return and I never had a problem with my stuff being return…read moreuntil today 4/30/26 at 3:16 I have return shoes,legging,sweater, and white t shirt and they told me that the leggings where wet and smelled like softener I barely even try on this item so I wouldn't know why she thought it smelled like softener i even asked her why would it smell like softener if the tag is still there same place and everything and she refused to answer my question when I told her multiple times it doesn't even smell like nothing I even asked my mom and nothing I wanna see if another person who works there can smell what the lady had smelled but there was nothing all the question I asked she refused it also had some rude faces the lady and this young lady who worked at that time never coming back mind you it was a size m/L they never true on the size

Before any of you ask yourself, "what in the hell is THIS GUY doing in a Hollister?!" Answer:…read more Jake cologne. That stuff is awesome!! However, I was also in retail management for a number of years and Hollister also appears to be a first class, well managed store. It doesn't matter when you go, there are people in there all the time and the cash registers are ringing. Weekends? Forgetaboutit. Very trendy, attractive clothes and accessories for both young men and women below the age of 25. Older than that and... well it's just sad to see. I ditched the sack my "Jake" came in as soon as I left the store so no one thought I was sad. LOL Four stars from me! I might give em a 5th star if they ever started stocking clothes that would fit me. :-)

I recently visited this store to return an item purchased the week before with tags intact and a…read morereceipt. The item was a swimsuit, unworn! The cashier hesitated to return the item. I had 3 on the receipt but was returning only 1. The manager ( in her 20s)came over, along with 2 more 20 something's and started examining the crotch of the swimsuit. I was mortified! It was not worn! Beware buyers...I went to a different Hollister's and it was returned without a problem. Fox Valley staff is very rude!

You can find nice shoes at DSW. Be careful tho, this parking lot can get nuts on busy days…read more The cashiers and floor staff are usually friendly. They're periodically short staffed up front, so don't be surprised to see frustrated customers and employees. They have good clearance deals in the back corner. I do wonder why they put racks in front of mirrors at a shoe store. Customers really want to view themselves in new shoes, odd choice (photo attached).

This location has a large selection. Parking lot can be annoying as people speed through it. I…read morejust would like more benches to try on shoes.