I purchased a ceiling fan late last summer and when I tried the remote this Spring it didn't work…read more I changed the batteries but that did not solve the issue. I stopped in the store and spoke with David who was extremely gracious and helpful. I had the manual with me and he explained the pairing process and highlighted/flagged the page I needed to refer to when I returned home. I followed his directions and the remote now works. He also took a copy of my receipt, so I would not be required to return to the store if the process was not successful. Excellent customer service. I have always found the sales assistance to be exceptional. Referral to electrician for hanging was a very easy process. Products might be a bit pricier, but I have learned you get what you pay for! Highly recommend Galleria LIghting!

I called about a Minka chandelier , a line they that they carry…read more Theresa did not have the round chandelier I requested but had a similar style by Savoy House. We immediately went over and liked the Savoy chandelier. We asked about the return policy and delivery time. No problem with returning, credit in the store- no restocking fee- and delivery was about 2-3 weeks or we could take the one in the floor. We opted for the floor model. They had us return the next day to pick it up - it was boxed in original packaging and No waiting time in the pick up either. Plus Theresa's price was $300 less than her competitor for the same chandelier and the Savoy chandelier was close to half the cost of our original choice. Fabulous experience all the way around!!!

Once i walked in, a man went into the store and started following me and stopped following me when…read moreI got out of the store. Also, I bought a shirt and new shoes for 72 dollars. Way too expensive. At checkout, the person at checkout, aka the cashier, said that the checkout is broken, so I checked the self checkout. The self checkout is broken too! What a waste of money.

I came here this morning and there were few people inside. Luckily since I hate crowded and too…read moreloud backgrounds. I went to the bath towel section. I choose to buy white since it's too clean for me. The cotton was thick and not dry. It was comfortable to use. I purchased 3 pieces of it. After that I went to the mens section and bought a jacket. There are a lot of different varieties of jackets. I chose a thick jacket that is good for casual outfits. It was too expensive since the quality was really good. When I went to the counter there was a long line. It took a minute before it was my turn. How I wish their service was quick.

IF THERE WERE ZERO STARS, THAT'S WHAT I WOULD'VE PICKED!!…read more Ordered chocolates online from Macy's for Easter. I ordered them two weeks in advance. It said 3 to 6 business days to arrive. Shipped to another state . They won't arrive until after Easter so my great niece had no candy in her Easter basket from me. Very disappointing. I will go to the post office and send whatever I want to her because I know it'll get there. I called Customer service and they offered nothing to help. They couldn't expedite shipping. But they said I could spend another $40 for 2 8 ounce packages of chocolate. And they would try to ship again ! NO THANKS !!Expensive!!! THANKS FOR RUINING HER EASTER BASKET!! Can't return because it's food. I won't do business with a business that isn't competent.,

I love Macy's! Great customer service, easy returns. Everyone is very helpful and friendlyread more

So expensive for resale and the selection isn't great. They wanted $17 for a simple sundress.read more

This store is overpriced with a very small selection. They had a few sale items like old unpopular…read moresized jeans for $1; however many of the items would not be considered "vintage". They have many items on par with typical Goodwill donations, but for 3 times the price. For example, a $38 Sonoma leather jacket from Kohl's. Regarding service, the clerk clearly did not plan to speak to me. However, I kept eye contact until she was forced to acknowledge me. At which point she said hello and I replied in kind. The next customer who entered received a much more enthusiastic greeting that I did. Towards the back, a male clerk walked by me several times, but also didn't speak. Overall, it's a cute set up, but not worth the time or the consideration of spending money. Especially if they can't be bothered to speak.

I'm a bit embarrassed to say (at my age) that I shop here. Not for the super trendy stuff,…read moreobviously... but work-friendly dress pants and sweaters, basic tank tops for layering, and those super soft micro fleece pants in the winter time are my thing. Today I stopped in for a few new sweaters for work. I managed to grab two ($10.99 a piece), some micro fleeces pj pants, and a button up hoodie/jacket thing. Not sure what exactly it is, but it looked cute, it was $11.99, and if I don't like it, I'll return it tomorrow no questions asked. I gotten some decent necklaces there before, but that's it really. I have a feeling the rings will turn your fingers green and the over-sized belts are gaudy. At least for someone my age. I've also been lucky enough to score two pairs of cute suede (almost-knee high) boots that have lasted so far. It's hard when you wear a size 8 like everyone else, because most of the time that size is out of stock. This store is hit or miss, but for basics, you can't go wrong. You can get a cami top for $18 at Kohl's, or for $4.99 at Discovery. You do the math. No one sees it anyway if it's used for layering, so why pay three times as much? Oh, and for $12.99, the three pairs of work pants I bought there well over a year ago are still holding up. Not like the pair for $45 I bought at the "expect great things" store, which were ruined after two washes.

I had bought 5 items that I wanted to return and I never had a problem with my stuff being return…read moreuntil today 4/30/26 at 3:16 I have return shoes,legging,sweater, and white t shirt and they told me that the leggings where wet and smelled like softener I barely even try on this item so I wouldn't know why she thought it smelled like softener i even asked her why would it smell like softener if the tag is still there same place and everything and she refused to answer my question when I told her multiple times it doesn't even smell like nothing I even asked my mom and nothing I wanna see if another person who works there can smell what the lady had smelled but there was nothing all the question I asked she refused it also had some rude faces the lady and this young lady who worked at that time never coming back mind you it was a size m/L they never true on the size

I recently visited this store to return an item purchased the week before with tags intact and a…read morereceipt. The item was a swimsuit, unworn! The cashier hesitated to return the item. I had 3 on the receipt but was returning only 1. The manager ( in her 20s)came over, along with 2 more 20 something's and started examining the crotch of the swimsuit. I was mortified! It was not worn! Beware buyers...I went to a different Hollister's and it was returned without a problem. Fox Valley staff is very rude!

This is my 3rd time buying clothes from this particular Hollister store and this is the 3rd time…read moreI've been disappointed. Last time I bought a cream colored hoodie and within the first month both armpits had holes in them. This time I bought a collared button down polo style tee, I put in through the washer and drier on delicates, I'm about to iron my shirt to get the wrinkles out so I start unbuttoning the shirt as one does... every single button got caught on a piece of loose fabric. I'm never buying Hollister again. The quality of clothes are better at goodwill or the dollar tree if I'm being honest. I mean the amount of loose ended threads you'd think it was sown by a teenager. Besides their terrible clothing the only reason anyone would want to come back after that would probably have to be their great customer service.

You can find nice shoes at DSW. Be careful tho, this parking lot can get nuts on busy days…read more The cashiers and floor staff are usually friendly. They're periodically short staffed up front, so don't be surprised to see frustrated customers and employees. They have good clearance deals in the back corner. I do wonder why they put racks in front of mirrors at a shoe store. Customers really want to view themselves in new shoes, odd choice (photo attached).

This location has a large selection. Parking lot can be annoying as people speed through it. I…read morejust would like more benches to try on shoes.

You can always get some great bargains here. I wished they had more registers open during the…read moreholiday hours. We were waiting in line and they only had two opened for awhile. There was a long line of people waiting. It took about 10 mins before someone opened a third register. Other than that, this location is big with a lot of parking. They need smaller shopping carts, like some of the ones in Downers Grove.

This store is great. Their dog beds are the best. The orthopedic beds lasts for years and years…read more Really good quality and no chemical smells at all. I also buy a lot of other dog supplies here, too. Plus, I buy stuff for myself like merino wool blankets and throws, plush cotton towels, and designer beddings. Good quality and low prices.