I needed a "dry out" after a catastrophic plumbing leak. Cody was there immediately with their…read moredehumidifiers. They have a great network so over the next days - Francisco was there to fix damaged drywall. Then David and Davidson came to replace flooring and bathroom utilities. That went above and beyond; painting walls, replacing drywall patches were needed. I found the cost well below other water damage restoration companies and it was a job well done.

10 STARS IF POSSIBLE!!!!!!!!…read more Amazing company. Our 1 bedroom condo unit was flooded and everything was completely restored quickly and they even helped with communication to our insurance company.

Nothing but SUPERB service and client support from MD Restoration. My husband and I felt completely…read morelost dealing with the ordeal we're currently going through, and we didn't even know where to start. Last week, I reached out to the company regarding a water leak issue and explained our situation. The customer service representative was very accommodating--she took my information and advised that a project manager would be in touch. I didn't have to wait long at all. PM Andy called me shortly after and scheduled an immediate inspection of our home. Although Andy could have scheduled us for a later date, he sensed the urgency of our situation and was kind enough to work around my availability. He came first thing in the morning shortly after our initial call. I was extremely impressed and grateful for the company's fast response. Andy kept an open line of communication, patiently answering all our questions and guiding us on next steps while we were completely clueless about the process. Today, I wasn't expecting another call from MD Restoration, but my husband had been in contact with Andy, who helped us get the dehumidifier scheduled. Around a little past 3 p.m., Yonell called me. I missed her first call, but she left a voicemail and followed up just minutes later. When I answered, Yonell was truly a breath of fresh air. After a long workday, her jolly and upbeat personality helped me de-stress immediately. Even though it was near the end of the day, she was still lively, positive, and a pleasure to speak with. She promptly scheduled herself and her team to come out right away with the necessary equipment for dehumidification of our Mikasa. Yonell arrived exactly as scheduled, and she and her partner completed their tasks efficiently. What made the experience truly memorable was her exceptional customer service--fun and lively, yet still professional. I genuinely enjoyed working with her and wouldn't mind working with her again. Overall, our experience with MD Restoration has been far beyond good -- it's been great. They've helped put both my husband and me at ease during a stressful water leak situation. Thank you so much!

We had a leak from our upstairs shower into the kitchen sink through a light fixture! we are…read morerenting and haven't been in the house a full 9 months. The bathroom was a new renovation done just before we moved in. A plumber came in and had to demo the entire base of the shower and cut a hole in the kitchen ceiling to repair the issues. He mentioned a bacterial smell. I called our landlord to request a mold inspection and MD was over the very next day. They have all the tools to assess the moisture leve and indicated that it was necessary to use two large dehumidifiers to dry out the mess. Lua is excellent! She explained the situation and plan of action and was extremely sympathetic toward our chaos. She told me that she would be checking back every couple of days and that I could expect to see her for sure. I find this to be really reassuring that I knew I would be able to expect a friendly, familiar face. She returned today and did all the necessary checks and determined that the dehumidifiers had done their job and we could get them out. I'm really pleased with their professionalism, timely response, efficiency with their work, and clear communication. I definitely recommend working with them and cross your fingers that Lua is the one on the job!

I used Christian and the crew a couple different times and they were great. We had a few issues…read morewith both our AC and our toilet that resulted in water damage. They responded quickly and were very professional. They also recommended a really good plumber and AC guy. They even helped us out a ton when our insurance couldn't cover (typical). I would give them 6 stars if I could.

We had some water damage recently due to our upstairs neighbors having some minor flooding issues…read more This resulted in one of our walls getting wet (internally?) and having a decent sized water bubble in the paint in one spot. I found this company through Yelp and Christian quickly reached out to me. He was extremely professional, communicating clearly and always arrived on time like he had conveyed. He moved our (heavy) appliances and furniture out of the way to get his fans set up to start drying out the walls. He stopped by every day to check in on the walls and once things were looking good, he moved our appliances and furniture back where they were. Christian was quick, efficient, and helpful. This was the third time we've had this happen and without a doubt, he is the best professional we've had wh. Whatever he's charging is well worth it! Side note, we only had pictures of the water bubble but he also patched up and repainted the spots he needed to open up for the fans to dry inside of the wall.

Amazing customer service, professional care and outstanding heart for the customer. Nestor and his…read moreteam did and excellent job taking care of our place. Highly recommend you give Nestor a call to address your concern. Honest, realizable service. I can't say enough about them! You will not be disappointed. Thanks again Nestor!

If you're reading this because you're undergoing water and /or mold damage, I feel for you. Having…read morenever experienced a disruption of this nature, I barely knew where to begin. Thankfully, there's Yelp where I'm grateful to have found Nestor Flores of AdvantaClean dba NDC Water Extraction LLC. Nestor was quick to respond to my inquiry and to schedule a free, no obligation field inspection followed by a prompt and extremely fair written estimate. Upon meeting with him, I was immediately put to ease by his integrity of character and strength of conviction to honesty. These are among some of the intangible qualities in another person that I greatly appreciate. As a previous employee of an extraction company, for over 16 years, Nestor worked his way up from the bottom to learn and to develop a broad range of understanding involving every aspect of this industry and beyond. With his wealth of hands-on experience and personal commitment to the highest of standards, in 2020, Nestor started his own business through the AdvantaClean franchise. It's only with the dedication and help of caring individuals like Nestor, we're able to breathe a sigh of relief today as we ready ourselves for reconstruction. Although I personally understand how difficult and unsettling this type of situation can be, when things return to normal for you, please take a moment to share a review? Nestor deserves a world of credit and gratitude for his wonderful heart for helping others. Thank you so much, Nestor and Christian.

This company is a bunch of scam artist, particularly Welton Chang. This company commits billing…read morefraud. I was charged for many things that were never performed. Because this was an insurance claim they thought we would never see the bill, they never even showed us the work to be done prior to starting. We payed $16k and they left the house with open walls and slides door jams. They commuted building fraud, For example I was charged over $1200 for 5hours and three men to move one couch and one table to the garage you can clearly see on the camera that took about 20minutes.Says doors and window treatments were removed and replaced I was charged for that, they were never removed. Airtight zipper chamber I was charged ridiculous amounts for these things that never happened. When I reached out to welton and his supervisor Tammy nothing was done, they didn't even respond. Next I'll be contacting BBB. Stay away from this company they are thieves, they take advantage of people. Very shady business.

I had mold/ mildew removed from our shower stall with tiled walls. Lorenzo and his team (Mike,…read moreRamsey, Ceasar, Dylan, Matthew and their subcontractor, Arnold (and his wife) were very efficient (done with the project within the allotted time mentioned), polite and professional. The only minor glitch that occurred was the day they initially came to do the mold removal, they had to reschedule since they didn't have my signed authorization (something they could've easily done at the time when the appointment was initially made. At least they were kind enough to get some of the chrome frame polishing done so as to not waste that initial work day. My deepest appreciation for a job well done.

Careless Work After Asbestos Removal -- Damaged My Renovated Home…read more I hired this company for asbestos removal. The ceiling removal and painting were done well, but everything else was handled with no care at all. My home was fully renovated before the project, and now I'm left with damages everywhere. The walls near the ceiling were scratched, and they tried to cover it up with paint that's a different shade of white, which made it even more noticeable. My door is chipped, and they stapled into my wood floors without removing the staples. The bathtub coating is peeling and chipped in multiple spots (see photos). It was in perfect condition before, so it's clear they didn't protect the area during the work. I've already spent 6 hours just touching up the walls, and I still haven't even started fixing the bathtub damage. For a company dealing with something as sensitive as asbestos, I expected professionalism and care -- instead, I'm left with frustration and extra work. I would only recommend this company if you don't care about anything else except the one thing you hired them for. Otherwise, be prepared to spend your own time fixing the mess they leave behind.

We used this certified contractor for abestos removal of the popcorn ceiling in our home built in…read more1969. Kapili Reyes performed the abestos testing and confirmed the presence. We did request estimates from other abatement contractors. Although Kapili did not have the lowest estimate, they were competitive and stayed in close contact with us throughout the entire process before we made our decision. What made them stand out was their genuine concern to help us. We negotiated a fair price that was a "win-win" for both sides. Kapili initially gave us a 4 to 5 day removal time. To our surprise, he and his crew completed the removal in 2 days. We received our clearance by an independent lab after the 2nd day. All in all, we were very pleased with the service provided by Kapili's company. Would highly recommend him to anyone looking to test and remove abestos from their home.

I've known Leilani when she was at complete custom flooring, and I heard she's at urgent Island…read morerestoration now. I contacted her as my rental unit needed new carpets. As expected, she gave me multiple options and great advice. She knew I was trying to balance between quality and budget for rental unit. Needless to say, I have beautiful new carpets in my rental unit and the tenants love it. Thank you, Leilani and urgent Island restoration!

They want to charge me $99 just to look at my job. So they come to my house, look at what I need…read moreand charge me for what they want to charge me

I've been a property manager on O'ahu for years and have partnered with many restoration companies,…read morebut Elite Restoration stands out above the rest. They've handled more than one restoration for my portfolio, and each time they've made the process easy and stress‑free. Working with Darla has been such a blessing -- she communicates quickly, follows up without being asked, and always takes the time to walk me through what's happening. They get the job done without delays or excuses, and her patience and professionalism make her my go‑to every time.

Very very courteous, friendly, and informative. Excellent follow up, and very detail oriented. Its…read morenice to know there are professionals who care about the needs of their customers instead of just seeing how much money they can get by making you think you need something you don't need. I would recommend this company to anyone. God bless you and have a wonderful day. Thank you Darla for your prompt courteous follow up.

Absolutely saved the day! I can't say enough good things…read moreabout this company. They came out on a whim when I had a sudden issue with my screen door literally about to fly off my 10th-floor apartment definitely not something you want happening. Big mahalo to Devon super kind, incredibly helpful, and truly made my day 100 times better. You can really feel the aloha spirit showing up when you need help, doing quality work, and treating people with kindness and respect. So grateful for the quick response and genuine service. Highly recommend and will definitely be sharing the word.This company deserves a million stars and nothing less! Mahalo again, Devon!

I had several issues with this company. Do not waste your time or money…read more Context: We need to repaint our home due to HOA requirements, and I reached out to 9 contractors across Oahu, including Handy Andy. 1/ They were the ONLY ones to charge a fee for an "on-site visit," i.e., just viewing our property and drafting an estimate. The charge was $175 and was "applied as credit" for the job; otherwise, if we don't move forward with them, it would be non-refundable, which is already a scam because of problem number 2. 2/ Between the 9 contractors, the quotes for the SAME painting job of our house I received were between the range of $6100 to $7800 AND exactly one at $16,073. Handy Andy quoted nearly DOUBLE what every single licensed painting contractor and company I reached out to is charging as of 2026. They articulated in their quote that they would try and price match any licensed contractor, but why would we trust them when they are so far from the average, and they are not transparent about what paint they're using, which would help us discern the quality? (see number 4) So now they keep the $175 for stopping by our house for 10 minutes, because there would be no way we would go with them after doing our research. I will note that I understand gas can be expensive, so I would not have minded paying a smaller fee for the trip to subsidize that cost, despite no one else charging us, but there is no way it cost $175 to send their intern (see item number 5). 3/ Every single contractor except for Handy Andy included minor wood repairs, chips, etc within the total cost, still not exceeding $8000, which was not the case and came at an additional cost to us. 4/ Every single contractor, within their quote, provided the exact paint they were planning to use, which helped us discern the quality of paint (For reference, the highest tier, the Ultra Premium option from Sherwin-Williams Rain Refresh, was quoted at $7400 in total for us), but Handy Andy did not include this information in their quote which would directly help us understand the value of what we are paying for. 5/ For the onsite visit (which they had to postpone for the following day after I had already changed my plans to accommodate their timing), every single company/contractor I called, the person who was either going to paint the house, owned the company or be part of the team that was going to paint showed up... except for Handy Andy. This young individual showed up to do the assessment. He said he was their scout and would not do any part of the actual paint and repair job. I asked him basic questions about priming and caulking, and brought up questions and concerns, particularly moisture treating, because Oahu is obviously very hot and humid, and he was unable to answer, often saying, "I'm not sure I know what that is, but I will get back to you." Considering I paid $175 for this individual, I would expect him to know the basic requirements of homes here. Overall, my husband and I are very upset that we spent $175 just to get a quote that was double the going rate on the island, and we feel like we were scammed. Don't waste your time!

Before expertly caulking and resealing, Austin first deep-cleaned and polished our 20-year old…read moregranite countertops in April of 2024. He brightened our kitchen by amazingly transforming our dull, worn-out countertops into shiny, clean surfaces. He even volunteered to work beyond his proposal and polished our stainless steel sink. While working, Austin politely and knowledgeably answered all of my questions on cleaning and upkeep. Thank you, Austin! I highly recommend Austin of Allgood Stone Care for granite countertop restoration.

We had a wonderful experience working with Allgood Stone Care…read more Our granite countertops were in such bad shape with mineral deposits around the faucets, soap scum on the Travertine tiles on our bathroom walls. Our kitchen, bathroom floors, and entrance way also were in need of a few fillers and polishing. It had been approximately 15 years since we installed the granite and the Travertine. The corner of the kitchen counter nearest to the sink was actually separating. I didn't think that it could be salvaged. Everything came out so beautiful! We were amazed. Austin was so easy to talk to, and very fair with his charges. I would definitely recommend them.