Custom shirt order really wasn't custom, even after a 3 week wait for my order. When I asked why…read morethey weren't taking more measurements than neck and sleeve length, they told me that they would do that when the shirts arrive. That seemed odd since I could have done that by just buying off the rack. When the "custom" shirts did river, the sleeve length was off by more than an inch. Now it's another three week wait to see if they get it right this time, plus additional time for the in store alterations. Not custom to me. What a shame. This used to be a really great store, but apparently no more. BTW, if you see a sale on their web site they no longer give that discount in store; full price there.

Sylvia was attentive, professional and efficient. Highly recommend her when arriving at the…read morelocation. Suggestions: have employees wear name tags to identify them. Have occupied/non occupied on dressing room doors.

Shopping for a tuxedo rental for my son (2 weeks before Prom). I called in advance and the Store…read moreRep (Ian) said he could accommodate but warned me that it would get busy if I came in that evening. We came into the Store that evening and it was busy but Ian said he would help us after he assisted the 3 customers who were ahead of us. He was thorough when he helped us and provided kind and helpful recommendations. My son got a great rental for an excellent price. Ian also helped us with 2 suits that were on sale. Great customer service. I will be coming back. I recommend this place if you need a tuxedo rental or a good prices suit - make sure to ask for Ian.

Just worked with Tony on a wedding suit separate that I screwed up. The man is a pro - got me…read moresorted out in record time. The store is clean and has a great selection. Thank you so much sir - I will be back! Chris

My first time visiting the store…read more As soon as we walked in we were greeted by someone whom I believe is the staff. However, they didn't really offer to help or answer any questions. At the main entrance they had a table full of earrings and other jewelries with sale signs. This is definitely a great way to draw people in! They have a wonderful selection of Indian clothes (mostly lehengas) and jewelry. They have other items ranging from ready-made blouses, Short tops, men's clothing, sarees. -Necklaces are $75+ -Lehengas are $200+ -Tops are $15+ I looked at some of the ready-made blouses, however didn't purchase any because I needed to make sure they matched my current outfits. Would I return? Definitely

The prices and selection are the best in Northern Virginia. The store is family run and extremely…read morekind.

Visited this location today seeking sales advertised in their sales ads. Location a bit off the…read moremain road. Plenty of parking and the store not crowed at all. Could not find what we were looking for and left quickly. Neat store but probably not one will visit again as nothing special there.

I had the worst customer service experience in my life with an employee of the Kohl's store located…read moreat 21245 Signal Hill Plaza, Sterling, Virginia (store # 0295). My wife had purchased clothing items on line with Kohl's. We had to leave town to attend to family business and planned to pick up the items at the store upon our return. My wife received an email from Kohls@tkols.com that stated "Your Self-Pickup order is ready." It further stated that "To avoid cancelation, pick up your order by end of the day on Friday, January 23, 2026." We decided to travel home on Friday, January 23rd so that my wife could pick up the order. My wife called the store from our vehicle (on speaker phone) at 11:16 am to inform that she would pick up the order before the store closed. The individual she spoke with (a female with an Indian accent) told my wife that the order was not in the system. After some back and forth, the Kohl's representative informed that the order was canceled. My wife was stunned and confused because the email clearly stated that the order would not be canceled until the "end of day" on Friday. When my wife asked why was the order canceled when the email stated it would be at the store until the end of the day, the representative became argumentative. She stated that she did not know why it was canceled and would not provide any additional information. My wife really wanted the items she ordered so she asked the representative to look around and see if the order was still in the store for we would come by and pick it up. With this, the representative became combative. She raised her voice and cut my wife off several times. The disrespect was unacceptable. It was so bad that I decided to get on the phone and ask why the order had been canceled and explain to this person what we wanted to do. She raised her voice with me and interrupted me several times. I had to tell her to please let me speak. I finally asked to speak with the manager. Instead of transferring me to a manager, she hung up on me. My wife did not get her order (even after the email said it would be at the store) and we were both insulted. Needless to say, we will never shop at Kohl's again in person or on-line. They have no respect for the customer and customer service is dead. Kohl's has experienced some financial pressure as of late and they making attempts to strengthen their position in the market. Kohl's leadership should know that there is an employee at store # 0295 that is killing their business. Do not shop there. My wife ordered her items from Amazon. They were delivered in two days without insults.

I've been coming to this Macy's for years now. It still stands strong at Dulles Town Center. There…read moreis plenty of uncovered parking available, on the lower level, as well as upper level. There are fewer customer service counters in each department. There is one main counter dedicated solely for returns; however, specific items (skincare, cosmetics) should be returned to the corresponding counter. The service isn't the greatest either, I was told to go to multiple counters back and forth to return an item, until a manager from the shoe department finally completed the return. They still carry the same variety of items ranging from perfume/cologne, clothes, shoes, luggage, etc. Since this location is relatively smaller (than other nearby Macy's), it is easier to navigate through the different departments.

Terrible customer service, can't even provide the services they claim to provide. Bought a watch…read moreonline and made the mistake of using their free adjustment in store. Never again, they sent me somewhere else after they removed random links and made it somehow worse.

My first time visiting the store…read more As soon as we walked in, there was a sale rack of lehengas, this is definitely a good way to draw people in. Regarding customer service, there weren't any staff around to offer help or answer any questions. They have a selection of Indian clothes (mostly lehengas and salwar kameezes) and jewelry. They have other items ranging from glass bangles, dupattas/scarves, ready-made blouses, Short tops, men's clothing, sarees. -Lehengas are $80+ -Salwar Kaameez are $85+ I looked at some of the salwar kameezes however didn't purchase any until I can figure out when i would wear it! Would I return? Definitely

David is wonderful. I'm not the type to shop at a high end clothier much -or at all- but I had a…read morewedding to attend and really had little that was up to the occasion. David helped find clothes for the wedding and to generally improve my wardrobe all around. I love everything I bought and have even received unsolicited compliments. Thank you, David, for helping me find some self-confidence in my appearance. I feel like a better man in these clothes.

The Wizard of Oz. I went to Davelle for a tailor-made dress…read moreto create. The boss, David, a self-infatuated clown who dislikes women was not up to the task. I need a streamstress/creator and he is not, but he would play me: he came with a man's electric blue suit...! So lazy. Instead of being humble and honest with the wife of a client who spends many thousands of dollars in his shop, he became insolent and rude vis-à-vis me. He put down my country of origin and criticized me personally. " you are dominant " he said which in his orld is "difficult to manipulate.". My appointment with the Wizard of Oz was at 3 pm. The pseudo diva appeared at 3:35 pm without apologies and dismissed my tastes and needs. A bad actor and a narcissistic joke.

One of the best O.N. stores, I have been to. On the day…read morethat I went, they had the $8 pj bottoms. Something about Old Navy jammies that I love is that is cozy and most our unisex so my guy and I can wear. The store was organized! The racks were in order. No long lines. Clean fitting room, and a clean loo!! Best of all, employees were friendly! It was a win win type of day for me!

Took a walk and stopped in this branch. Quite large inside with a huge selection of very reasonable…read moreprices clothes mostly for the young adults . Lines not long

The person who measured me provided incredibly wrong measurements to the point it was comical. My…read moresleeve was off by more than 6 inches (measured incorrectly). I would avoid this location and work with a tailor instead.

The best men's wearhouse by far!!! Accommodates to females and it looks great! You can buy anything…read moreyou need! Great service!! Anila is the best! Top tier!