We were all on vacation in the Dominican Republic for eight days while at home a line to our Jack &…read moreJill bathroom toilet broke and flooded much of the top floor of our house as well as coming thru the ceiling of our kitchen and dining room downstairs. Returning home and seeing all that (as well as water dripping from our kitchen can lights) was certainly shocking to say the least. Remediation Group responded to our calls for help very quickly. From then on, a total of almost five months, they were nothing short of exceptional! From communication with them, to their quick response time, to them keeping us accurately posted thru a very difficult time in our lives, to their much needed assistance with our materials replacement supplier and our insurance company were all so very comforting and helpful every step of the way. Perhaps the best part of dealing with all of them was the feeling that they were truly concerned about what we went thru and did everything in their power to be as accommodating as possible from demolition to reconstruction. The end result is we couldn't be happier with the way our home turned out! For anyone who is or will be experiencing a problem such as or similar to the one we had, we absolutely, positively suggest you contact Remediation Group.

Very poor accounting. In fact, the accountant sends lots of emails demanding payment , and…read moreoftentimes the amounts are incorrect. This case has invoices coming months after project completing AND an email asking about a payment ONE YEAR after the project was done. Unfortunately many condos get locked into certain companies and then that gives you no choice. Next time I'll live with the damage before i use this company again. I'd give zero stars if i could.

We needed our roof replaced after living in the house for almost 20 years and having no idea when…read moreit was last updated, so we got a few quotes and while Schantz was not the cheapest, we felt better about the team and level of service we were going to get vs 2 more well known brands we asked to quote, one of which was higher and the other cheaper. We were not let down as there was a personal touch through the entire process. We were also able to upgrade the house to architectural shingles which really improved our home value. Would definitely go with Schantz again for any home job.

From start to finish, Liz, Shawn, and others performed above and beyond. My Mom's severely…read moretree-damaged house was repaired and restored, despite the insurance company's reluctance to honor and pay the claim. Schantz fought for every dollar of the claim, which went from about 15 K, to over 100 K! A potentially stressful experience turned into a manageable and bearable one. Indeed, I cannot imagine a better outcome than the one Schantz prodiced!

I am a single mother and was looking for a trustworthy contractor…read more Shane was very responsive until money was exchanged. In short, Mystic was paid for half the job some materials were left on site, with none of the labor done on the first day. Shane was unresponsive, so I wanted to cancel the job and he said he would refund what was paid minus materials. No reply after several attempts to contact.

We hired Mystic to replace our roof. He in fact got it approved by insurance and then had our roof…read moredone in a day

Integrity is the best Restiration company I have used. They exceeded my expectations and my…read morebathroom is fit for a king or queen. I they recommend them for their quick response, their professionalism and just overall great. I give them 20 stars

Purchased a new home and within a couple of weeks found a leak inside a wall. Had a plumber come…read moreout and address the issue, but I was then in need of a remediation company to take care of the water damage. We first went with the plumber's referral company; the came, looked at the damage, then said they would get back to me within a day. I never heard from them again. A colleague then referred me to Integrity. I called and was immediately greeted with friendly professionalism. I believe I spoke with Kayla, who helped set everything up. I then worked with Jennifer, who stopped by our home to review the work required and provided an estimate. Communication and punctuality are very important to me as I have very limited time, and the Integrity team was top notch in that regard. The work performed was very good! Strongly recommend.

Contractors are often hit or miss and when you find one that is somewhat honest you think you might…read morehave a winner. I'll give Jared that, he is honest and his crew does good work. However, just be sure to be super specific with this company. Things like "finish the trim work you installed with paint, clean up after yourself, if you see something that is broken make a recommendation to fix" all need to be spelled out. Also, note that the price is subject to change if insurance is involved. TL,DR - Jared does good work and is relatively honest. Just don't expect him to do anything that isn't specified, including things that even dishonest contractors do (like cleaning up after themselves and finishing off a project).

House was badly damaged by what the insurance companies call wind damage, national weather service…read morecalled it Hurricane Irma. After dealing with another contractor, we thankfully found HAVOC construction. Jared an crew corrected issues from other contractor and assisted us through the insurance claim maze.

My review & opinion is this is the worst Restoration company in all of Georgia. I give this company…read morea NEGATIVE -5 Stars. Absolutely horrible in my opinion. I would never use this company again, not even for a DOG HOUSE. The service has been the worst service I've ever encountered in my life; the Quality of work is beyond disappointing and the value, umm what "value". They lie to you over and over again, despite what they say is in emails, text messaging and phone calls, as if you can't read it back to them. There are two people there who is running this company's reputation into the ground, " R.H and C.K " and the owner R.C is not making his employees take accountability of their actions. If only he would do his due diligence, he will see where the failure lies within his company. It's heartbreaking to see someone work so hard to establish a business and behind the scenes his 2 employees are tearing it down. Sad but True.

Update/Response:…read more Point #1: Don't ever trust a company that puts more effort in trying to control the narrative vs. paying for its mistakes Point #2: Save your fake apology. They have no integrity. Above All still has not compensated me for the damage done to the ceiling of my garage by their plumber, Joe T. Point #3: The reason why it took me so long to respond is because it has taken me a long time to simmer down from being so infuriated and enraged by how dishonest and irresponsible this company has been instead of just paying and moving on. Point #4: Instead of putting up a lengthy, bogus response to save face and counter my complaint, they should have put forth the effort to just pay the amount CONFIRMED via email by the contractor who made the repairs to repair damage to my garage ceiling. At the time, I was preparing the home to put on the rental market. Point #5: Stop trying to distract the reviewer with your irrelevant background and your bogus timeline. YOU PUT A HOLE IN MY CEILING IN A HOME THAT I OWN AND DIDN'T PAY FOR IT. Point #6: I don't trust Joe T.'s assessment of my pipes. He's your guy, he caused unnecessary damage to my home and you are not taking responsibility for it. Point #7: I wouldn't ask for CPVC adapter because I'm not an expert. A expert came out and assessed Joe T.'s work and made that recommendation. You're not smart or clever. It's apparent you all think you are or at least smarter than me and the reader. When you were hired: IRRELEVANT The mistake you made in ordering the supplies: IRRELEVANT(although it was RED FLAG that I should've paid attention to) How long it took your installers, who were rushing and left a pieces of flooring buckling, took to do the job: IRRELEVANT The type of flood put down: IRRELEVANT What time plumbers arrived, left or ate for lunch that: IRRELEVANT What's important? The fact that you still didn't reimburse me for the cost of repairing the holes made by Joe T. Plumbing, despite the fact the contractor sent the FINAL BILL via email.

This company is out of business or just totally sketchy. Attempted to reach them several times via…read morephone and email with no response. Their phone is disconnected.

We had a branch fall through our roof due to a storm. They came out the next morning and installed…read morea tarp until the insurance company showed. Kevin met the insurance man and completed the roofing on one side without me having to pay a deductible. Can say enough nice words about their service.

After a verbal and written agreement this company took a week to finish a mold issue and didn't…read moreonly showed up around 6 hours later on one day for the job but also had a complete no show one day as well. Technical verbally and in writing agreed to do an air quality test but forgot to do so. Once confronted via phone tech was very combative and unprofessional to a point I was very happy that I called and not have done this on person out of fear to have a person get violent . It is sad when a company is not only unprofessional and not on time but also does not finish a job at 100% given the fact that mold is a safety and a health issue ...

My basement was flooded from a broken pipe, and Restor-It came in and handled everything from the…read moreremediation, to the repair and rebuild of my basement. Top notch work! I couldn't be happier!! Highly recommended!