We were all on vacation in the Dominican Republic for eight days while at home a line to our Jack &…read moreJill bathroom toilet broke and flooded much of the top floor of our house as well as coming thru the ceiling of our kitchen and dining room downstairs. Returning home and seeing all that (as well as water dripping from our kitchen can lights) was certainly shocking to say the least. Remediation Group responded to our calls for help very quickly. From then on, a total of almost five months, they were nothing short of exceptional! From communication with them, to their quick response time, to them keeping us accurately posted thru a very difficult time in our lives, to their much needed assistance with our materials replacement supplier and our insurance company were all so very comforting and helpful every step of the way. Perhaps the best part of dealing with all of them was the feeling that they were truly concerned about what we went thru and did everything in their power to be as accommodating as possible from demolition to reconstruction. The end result is we couldn't be happier with the way our home turned out! For anyone who is or will be experiencing a problem such as or similar to the one we had, we absolutely, positively suggest you contact Remediation Group.

Very poor accounting. In fact, the accountant sends lots of emails demanding payment , and…read moreoftentimes the amounts are incorrect. This case has invoices coming months after project completing AND an email asking about a payment ONE YEAR after the project was done. Unfortunately many condos get locked into certain companies and then that gives you no choice. Next time I'll live with the damage before i use this company again. I'd give zero stars if i could.

We had a water damage in the apartment above us and Rob and Scott came out and evaluated our water…read moredamage and gave us honest advice. I found them transparent, honest and pleasant to work with. I highly recommend their services. Milich

Very Disappointed -- Poor Workmanship and No Follow-Through…read more I normally do not write negative reviews, but our experience with this comapny was disappointing enough that I feel compelled to warn others. We hired the company to perform water damage remediation and subsequently rebuild the affected areas, including installation of LVP flooring. Unfortunately, within approximately nine months of installation, the flooring began to warp, buckle, chip, and come up from the floor. This was not a minor cosmetic issue--it was a significant failure of the flooring installation. As soon as we noticed the problems, we contacted Moses, the project manager, who initially told us they would address and repair the flooring. Unfortunately, after that conversation, he stopped responding and effectively ghosted us. We continued trying to get the issue resolved and eventually contacted Rob, one of the co-owners, but we experienced the same lack of follow-through. We contacted the company within the first year, while the flooring problems were actively developing. However, we were repeatedly told that they were out of town and that they would get back to us. The delays continued, and by the time we were finally able to have the matter addressed, we were told that the flooring was out of warranty. That was extremely frustrating because we had made the company aware of the problem well before the one-year mark. In our experience, the company did not take responsibility for workmanship that had clearly failed within a relatively short period of time, nor did they make a meaningful effort to resolve the problem when we brought it to their attention. The quality of the flooring installation was unacceptable, and what made the experience even worse was the lack of communication and follow-through afterward. If you hire a contractor, you should be able to expect them to stand behind their work when something goes wrong. Unfortunately, that was not our experience with Restoration 1 of North Atlanta. I strongly recommend that anyone considering this company do their research, ask detailed questions about workmanship warranties, and get everything in writing before moving forward. Based on our experience with the flooring installation and the way our concerns were handled afterward, we would not use this company again and cannot recommend them.

Integrity is the best Restiration company I have used. They exceeded my expectations and my…read morebathroom is fit for a king or queen. I they recommend them for their quick response, their professionalism and just overall great. I give them 20 stars

Purchased a new home and within a couple of weeks found a leak inside a wall. Had a plumber come…read moreout and address the issue, but I was then in need of a remediation company to take care of the water damage. We first went with the plumber's referral company; the came, looked at the damage, then said they would get back to me within a day. I never heard from them again. A colleague then referred me to Integrity. I called and was immediately greeted with friendly professionalism. I believe I spoke with Kayla, who helped set everything up. I then worked with Jennifer, who stopped by our home to review the work required and provided an estimate. Communication and punctuality are very important to me as I have very limited time, and the Integrity team was top notch in that regard. The work performed was very good! Strongly recommend.

We needed to have a house demolished in Atlanta. We called CRG and they were on top of it. They…read morecame out and looked at the job the next day. Their crew was very cautious and did a great job and finished on time. Thanks CRG for a job well done.

The sprinkler system went off in my office, so I called Darren and his team and they were at my…read moreoffice within 30 minutes. I had never been through something like this before. I was extremely stressed, confused and upset (I had just bought new office furniture). His team was so nice, quick and professional! They walked me through the whole insurance process and had my business back up and running like nothing ever happened. I am SO HAPPY I called them.

Randy was extremely helpful and professional. He did all the work in a timely and neat manner…read more Very personable and respectful. He went above and beyond helping me with a quote and doing the work. Great guy and great company!!

Would call them every time! They came out as soon as I called. They were friendly and well…read moreexperienced. Throughout the process they made sure I knew what was going on and what I needed to move forward. I couldn't help but feel like they were on my side and had my best interest at hand every step of the way. Do not hesitate to call these professionals. Business with Flood Brothers Restoration is time well spent.

First off I would like to say they did have a prompt response and was here the day after the storm…read moredamage occurred to do an assessment of the damage. They placed a tarp on our roof covering the hole from the broken skylight. Then after they left the claims adjuster from our insurance contacted us to confirm their findings and came by to do his assessment and compare pictures. A week from the time WinWin came out they sent a crew to cut out the drywall that was affected removing it from our bathroom ceiling, bathroom interior by sink, exterior to hallway (we have a hole and can see in bathroom ),part of ceiling in garage, removing our toilet and placing it in the shower. They then put several fans and two dehumidifiers one in the bathroom and one in the garage below the hole that they covered in plastic. Took several more pictures and left, didnt say how long to keep the fans running or when they would return. After a few sleepless nights with a constant loud humming of several construction type fans running and not hearing from them about when they would come out or what happens next we reached out to our contact at Win Win. Still no real response or communication about whats next. The dehumidifier in the garage stopped working after about 3 days and still no one knew anything. After repeated calls to Win Win, our adjuster and our insurance agent (American Family Insurance) a different guy from Win Win finally stopped by to pick up the fans and he again took pictures. We still have a hole in our roof from the skylight, drywall has not been replaced, our toilet is still in the shower, we still have a hole in our garage, and still no answers. Today marks 3 weeks from the first contact 2 weeks from the time everything was torn apart and we still have no answers just a lot of round and round bs. So Monday we will be reaching back out to adjuster and American Family insurance as well as Win Win to see if the know when the repairs in the bathroom will start. Will update review once this frustrating, unprofessional ordeal is finally over.

I would like to share that Win Win restoration treated my home like their home, they were…read moreprofessional, compassionate, and most importantly there when I needed them in a very difficult time. Thanks so much for you services.

Element Restoration Group, another worthless company, sent me to Red Door because they were…read moreoverbooked. I asked them for how long. They said for months and months. BS! So Red Door came to do restoration estimate. They left and said should hear from them in 2 to 3 days. No contact from them. When I called, they said I should get an estimate soon. Never heard from them again. At least Element Restoration Group would BS you. These guys just disappear.

This place is awesome. We played floor is lava and we knocked it out of the park thanks to Bill and…read moreJohn over at the at the shop.

I am a single mother and was looking for a trustworthy contractor…read more Shane was very responsive until money was exchanged. In short, Mystic was paid for half the job some materials were left on site, with none of the labor done on the first day. Shane was unresponsive, so I wanted to cancel the job and he said he would refund what was paid minus materials. No reply after several attempts to contact.

We hired Mystic to replace our roof. He in fact got it approved by insurance and then had our roof…read moredone in a day