We contacted this company to do a repair on our toilet, hot water heater, and install a ceiling fan and tankless water heater under our kitchen sink. They were usually 2-4 hours late in arrival time. The water heaters were plumbed incorrectly- he used the wrong couplings, tubing and also installed improperly. He turned the pressure up to 160 (60 is the max per professionals). The valve had to be replaced and we paid $1,000 to a master plumber to re - plumb correctly and replace the valve. The ceiling fan was wired backward. They would not return my calls or text when I asked them to come fix it. Very poor quality and customer service. read more

Wes Smith is pretty good guy and he did a fantastic job for my home gutter repair. Good customer service and we can depend upon his work. I recommend him for a great job. read more

I was blessed, I got a great price, where I could get other projects done. Wes's workers that came out to do the roof were Great workers and my roof look's unbelievable and already my neighbors are complementing the difference. The guys doing the siding, painting and gutters, and yes they have 1 Woman, are AMAZING , HARD WORKING,,EFFIECENT, AND PROFESSIONAL as they come. This is no execration, I truly have been blessed. The guy who does the Insulation has a great honesty and integrity about himself that is rare in these days. They have an electrician too, Aaron. He a great listener, but I had already made another commitment. This job is not completed, it will be probably by the 19th is not before. But THANK YOU WES. I pray that you and Mike are blessed, THANK YOU for making my home safe, for my Mom and me and my furbabies. Not are we not only safer than we were, but it's beautiful and this Spring, Lord willing, i will be able to sit on my deck, looking at the beauty of the forest , and when I go back inside, my heart will be smiling because of this beautiful home you all have provided with hard work. read more

We had a leak around the chimney and they came and inspected. They did a number of repairs to the roof and recommended we get a mason to repair chimney, which we did. They replaced our chimney cap as well. They caulked around flashing but did not replace. The leak continues and now they will not return our calls. read more

Name says it all. I needed roof inspection done for selling my house. Called Heavenly Home Pros. Mr. Wesley Smith answered my call. He told me what services included in roof inspection and how much will costs me. Price for the services he was providing me was very reasonable. Setup an appointment. Came on time and and took long time to inspect the roof. Show me the report with the pictures and explained me all the pictures in simple language. Mr. Smith fixed some minor problems at no charge. I was very impressed with Mr. Smith's knowledge on roof and pleased with his professionalism. I strongly recommend Heavenly Home Pros for any roof work for your home or business. read more

This is the owner of Heavenly Home Pros has textied and called at all hours of the morning and night. He threatened to burn down my house on a phone call he kept calling until the police made him stop. I have more pictures and more text. I never responded to him but he kept doing it. He has had several outburst in person. This is who you would be hiring if you use this company. More pictures and information to come. read more

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Wes was very knowledgeable about everything needing to be done to ensure our water leaks stopped in the chimney. We had them completely rebuild the chimney with new plywood, house wrap, siding etc. they got the job done very fast and we didn't even have to bring up that a few boards needed to be caulked again, when Wes and Kevin came for the final inspection they ensured everything was done to the T! Will definitely be calling them when it's time for a new roof in the future! read more

We are very pleased with the work done on our roof. Each person that we spoke to was very professional, organized and on the ball to get this done in a timely manner. The crew arrived very early in the morning and had the work completed, cleaned up and gone by 6 pm, Awesome! read more

Thank you to these guys for keeping me warm this winter! They came out, on time, did the job and left no mess. They were responsive during the estimation and scheduling process. I'd definitely recommend them. read more

These guys are incredible! We called due to a leak and Wes came out right away! He was able to pinpoint the problem, fixed in and blew the debris off our roof. Thank you so much for your help! Will definitely be calling them again! read more

My spare bedroom ceiling had a huge leak and with all the Georgia rain it was time for me to get an estimate. After being referred by my coworker about this company's great quality work I contacted Wes Smith. Once I scheduled a time for him to meet at my house to view the leak he was able to come out the next day to complete the repairs. I not only was surprised by the amount he quoted me that I had to ask him twice if what he said was correct. He confirmed and says YES. He was very kind and knowledgeable on any and all questions I had. I highly recommend their work and wouldn't hesitate calling them again and using them as a referral. You won't be disappointed. read more

Wes has worked on both houses we have owned now. He replaced the full gutter system on our old home, and he also helped us repair damage we sustained from Hurricane Irma 1 week (eek!) before our old home closed. We recently called Wes to clean the gutters on our new home as the roof is very high. He came out and completed the job the same day. He went above and beyond by clearing off our deck and sidewalk. We can always rely on Wes to get the job done. Not only does he do good work, but he also really has a good eye for design and color choices. We would not hesitate to recommend him. read more

They repaired my 10-yr old gutter that was bowing out. Wes gave me a very reasonable estimate and adjusted based on my preference. Scheduling did take some time due to rain and it was a small job, but I appreciated Wes and team keeping me updated. I'm glad I went with them - Wes takes pride in his work and it shows. He also fixed some other stuff without me mentioning it. I will use this company again. read more

HEADS UP! I contacted this owner a few weeks ago regarding roof repair. He was very honest about the scope of his company's work. He is a smaller business so is only considering larger projects. I appreciated this and can understand that some projects are just too small and some are going to be too large for certain businesses. My project was a little over $2000 so apparently he works above this price point. You will notice the one star review and it is consistent with the level of communication I received. Wes was going to send me a write-up based on information I sent him, but there was no follow up. If you have ever read one of my reviews regarding contractors, you already know that I really value communication and the lack of communication prior to the job is an indication of communication during the job. If a contractor feels that he cannot provide an estimate after he agrees to do so, I absolutely expect a text or some type of communication indicating this is the case. It is a simple professional courtesy that costs nothing. If I can't depend on you to handle a smaller job, I definitely can't depend on you to complete a larger more involved one. Choose wisely! read more

This company failed from the starting block. I scheduled an appointment for a free estimate on getting my attic insulation replaced. Set aside a two hour block of time for "Michael." Well, Michael never called me and did not show up. I appreciate companies like this who let me know right away that they are not reliable. Some companies don't start this kind of behavior until after you sign the contract, and then--it's too late. read more

Wes and his team have worked on a couple of projects for me. The work and craftsmanship has been impeccable. They installed a new roof, gutters and soffits on a house we flipped, and remedied a bad siding job from another company - which looked AMAZING. They also installed new insulation in the attic. He also installed beautiful bronze gutters with round downspouts on our personal home two weeks ago. He's willing to go above and beyond. Super nice guy. Definitely recommend. read more

Mike and Wes did a FANTASTIC job with our roof and gutters. They were very professional, always on time and our roof and gutters are BEAUTIFUL!! I'm so glad we decided on Heavenly Pros and now we've recommended them to our neighbors and their roof is going to look as good as ours. Thank you guys!!! read more

Over a month ago my wife requested a quote for roofing, soffit and gutters and no one ever contacted us. We heard your add on the fish, thanks for supporting 104.7 read more

I asked for an estimate for repair of missing facia repair on my house and was informed that a visit to evaluate the damage would occur the next day, Saturday, November 10. Nobody showed up and no further contact was received from this company. Poor follow up is why I gave a 1 star rating. read more

Just had a new roof installed by this company & I could not be happier!!! Excellent customer service and a job well done. My roof looks amazing!! Michael & Wes are so easy to work with. Nice to find a company that actually cares about the customer, and does quality work!!! Thanks guys!!! read more

Wes was great!! I will recommend this company, and already have. Great service, great product, great result. If you need a roofer, gutter install, or insulation, look no further. Five Stars!! read more

This is a family run business with owners and staff that care! The workers are prompt, courteous with a professional attitude that make working with them a pleasure. Wes, the owner, would check on the crew daily to make sure the job was done correctly and to our satisfaction. If you have a repair that needs to be fixed quickly, call Heavenly Home Improvements! read more

Highly recommend!!! I am located in Austin, TX but I have a family member in Duluth who needed their roof repaired. Luckily, I was able to find Heavenly Home Pros here on yelp, and figured I'd give them a phone call. As soon as I reached out, Wes answered the call and began guiding me through the process for the work we needed done. After deciding to go with Heavenly Home Pros (we called out to 4 companies!) we found that they were not only on the less expensive side, but seemed to have all the expertise necessary to handle the job. I would like to personally thank Wes, as well as the Yelp community for helping me make the right decision, and ultimately fix my Aunt's roof in a timely and affordable manner through Heavenly Home Pros. Overall 10/10 experience! Regards, Austin read more

My roof was original to the house 1987 and in bad need of replacement along with gutters & they had done a co-workers roof and gutters a few years back & came highly recommended so I called them. Michael came out to give me quote not realizing I was also in need of siding and new plumbing & fixtures as well as some tree trimming & removal. Michael was able to get all of this done for me and the price for all of it was well under the 1st bid I had received which was only for the roof, gutters, siding & paint (so they gave me a much better bid for even more work to be done). They started on a Monday with lots of crew on site tearing off the roof & replacing it that same day as well as removing most of the old siding that day as well. They completely covered my house with wood (I only had styrofoam under my old siding (crazy) & then wrapped the house before adding the new Hardy siding. I love my new roof, my new gutters, my new siding & paint, new plumbing, new faucets & now that the trees are trimmed &/or removed my house is actually visible from the street which I love now that my house looks brand new. They were able to address & tackle each & every thing my house needed & did it all so quickly & professionally. I mean it was all like 1 stop shopping for everything I needed done...doesn't get any better than that & it was a job well done and all before Thanksgiving 2019! I'd highly recommend them to anyone for any of the jobs they did for me. THANK YOU HHP You guys ROCK!! Dave Gaspard read more

I HIGHLY recommend Heavenly Home Pro's for home remodeling!!! They are very knowledgeable, professional, and efficient. They've performed a tremendous job rebuilding my chimney, replacing my roof, and gutters. The staff is wonderful. They know there stuff! read more

Two no shows for a roof inspection. Lost a $30k potential roof replacement job. Gave them the benefit of a doubt to show the second time and got burned. No thanks. read more

I worked with Wes Smith and he did a great job. Was able to come out for an estimate soon and completed the job shortly after. I would recommend him in the future. read more

Great bunch of guys super helpful and did an excellent job. I would recommend to anyone. Very affordable as well. They fixed my roof and replaced my gutters and it looks great! read more

We hired Heavenly Home Pros to repair termite damage on an interior wall, add onto our deck, and install a 220 outlet for a hot tub on the lower deck. We were quoted a week timeframe of the job being completed. The only work that got completed was the interior termite damage and adding onto our deck which ended up taking about a month. The time for that to get completed did not bother us as it was mostly weather and staffing issues that slowed them down. The 220 outlet has still not been installed. Wes kept making excuses and we were very understanding. The project was scheduled to be completed early Dec it is now almost July. I feel we have given Heavenly Homes ample time to correct the issue. They no longer answer my calls and still have my garage door opener from the work that was done earlier. The work that was completed was good however the lack of professionalism and honesty from Wes ensures we will never use them again nor do we recommended his services. One of the excuses for not completing the project was he quoted wrong and could not do it for the price. My husband (an engineer) offered to help lay the conduit and help with any other small electrical tasks to cut costs yet they never came back out. We were promised one week after the next that it would get done. Sadly I still don't have a hot tub because of this issue. Be forewarned do not give them any money until all services are rendered. read more

I needed some repair work done on a roof at a rental property that I manage. Wes promptly responded to my request and actually went over to the property the same day to assess what needed to be done. I got a detailed quote along with pictures later that evening. He went out the next day (Sunday) and completed the job. He sent me pictures of the completed work. I was extremely pleased with his dependability and honesty. Would definitely recommended him and will call on him again if needed. read more

This company is locally owned and did a fantastic job on my roof and gutter replacement! There was no sign of them being here except for fabulous looking roof and gutters! Give them a call! read more

Wes and his team did a great job installing insulation in my attic today! It was fast, professional, and very well done. I'd recommend to anyone looking for insulation or roofing repairs to contact Wes! read more

I highly recommend the Heavenly Home Pros for all your roofing and home insulation needs! Wes Smith is a great person to work with. It is always such a pleasant surprise after calling a business and the owner is the person on the other end. If you have a leaky roof call Wes Smith at the Heavenly Home Pros first! read more

I had a roof leak due to an improperly installed pipe boot. I called and left a message and within an hour I was called back by Michael. He and Wes were able to get to my house that afternoon and made the repair on the boot and then made the same repair (pre-failure) on six other boots that were also incorrectly nailed through the shingles. The price was spot on with the quotes I received from mega roofing companies but instead of having to wait a week they responded quickly and did a great job. As a do it yourself kind of person I appreciated their time in explaining both what had happened, why it happened, why it shouldn't have happened in the first place if everything was installed properly in the first place, and then of course what they did to make sure the leak would not return. Great job - definitely will call for work I need around the house in the future. read more

We had eight different companies come out to look at our roofing problem. Heavenly home pros by far start out as the most professional and thorough and reliable of them all. They have fixed her home and provided us with an extended warranty of which I am most confident our problems will be resolved. We are grateful for their help. read more

I messaged Heavenly Homes to see if I could have someone come out and identify where water was entering an exterior wall and causing a leak within a downstairs window frame. Wes responded within an hour and offered to stop by the next day to check it out. Wes was very informative and knowledgeable about the best flashing to use and the shortcuts that builders take building today's homes. Wes confirmed that the leak was most likely caused by an almost level brick window sill and a small gap between where the window and brick meets. Although I didn't hire Wes to fix my issue, I appreciated his promptness and willing to tell me exactly what I needed to do to fix it. He will be my first person to call for any roof related issues in the future. read more

We used Heavenly Home Improvement for a new roof installation. The roof didn't leak prior to the installation and now it won't stop leaking in the kitchen. Wes is unresponsive to emails and phone messages. Now we are going to have to pay an additional $900 to have another company repair the issue that they created. Beyond disappointed with my choice to use Heavenly Home Improvement. read more

We had this company replace our roof and they did a great job. They were very professional and they are definitely customer oriented. They also replaced my Mom's roof as well as the roofs of other family members. I would recommend them to anyone. read more

Like other reviewers, I went through four other companies that gave me quotes, scheduled times, and then simply didn't show up or cancelled for some reason. Finally, a neighbor recommended Heavenly Home Pros to me. I submitted a form on their website and Wes responded via text the same day and scheduled a visit for an estimate. He showed up when he said, gave me a fair quote and we scheduled a day for the work. Wes kept in touch as a few scheduling issues popped up and was easy to get in touch with if I had additional questions. Him and his crew did great work and they were very detailed. Wes was honest with me about what needed to be done and what didn't. I would absolutely recommend Heavenly Home Pros to anyone who asked me for a roofing/repair company company. Glad to have these guys on my contact list. read more