I was asked to pick out tile, fixtures, and cabinets from a list of vendors. I had initially…read moreselected grey cabinets, but called the vendor back to change my preference to white. I used white cabinet samples to compare to the countertops during selection. The work was done quickly at first. Demo took a couple days with the owner and one worker. When it came time to install the cabinets, they had ordered the grey color cabinets. When I called the vendor to confirm my color choice, she informed me that ARJ had never placed an order with them. The cabinets (and presumably the tile as well) must have been ordered from some alternate vendor. ARJ fought with me to insist that the grey cabinets were fine and looked good. I had to insist that they install the cabinets that I selected. Because the shower pan installation didn't account for the lip of the shower bench, the bench installation was done by cutting a notch out of my doorframe to accommodate. When I insisted this be corrected, the bench was cut down smaller and the notch was filled with silicone caulk (which shrunk upon drying). The mosaic tile used for the shower pan floor and on the walls was uneven and poorly cut and installed. ARJ blamed this on defective tiles from the manufacturer and insisted that this could not be avoided. No spacers were used on the mosaic tile resulting in uneven and jagged lines. Tiles were chipped and cracked during installation. There was a film left from the grout which has stained the tile floors. The wall tile and shower tile are still covered with a film. The light fixtures that were installed were not even centered above the sinks, and when I asked to have this corrected, ARJ suggested just moving the mirror over (even though this would also be off-center with the sink). I asked ARJ for an itemized invoice for the cost of materials numerous times and they never provided one. I was charged over $5,000 for materials (tile, cabinets, and countertops - fixtures were purchased personally). When confronted with the issues, ARJ argued that the work was fine and that the damage to the tiles was hardly noticeable, especially if you stood back from the walls. I insisted on receiving an itemized invoice because I feel certain I was overcharged for the materials (including the tile that was damaged).

From reading reviews, I believe ARJ Remodeling likely does great work. However, I'll never get a…read morechance to experience their work because of the way they handled canceling their appointment with me to give an estimate on an entire basement renovation. On Friday at 6:30 PM, I was able to line up an appointment for their estimator to arrive at our home the next day (Saturday) at 4 PM. I rearranged my day on Saturday to make sure I would be there when the estimator arrived. At 3:21, the estimator called my cell phone and left a message. He called again at 3:25. At 3:30, I received a text asking if I was home and then another text that said my appointment was canceled due to no response. During these 10-15 minutes, I was on a treadmill running, so I did not have my phone handy. Honestly, I could have been doing a lot of things and not had my cell phone handy... reading a book, working in the yard, playing games with my kids, etc. If I had been told by ARJ Remodeling that I would receive a phone call or text 30-45 minutes prior to the appointment and that if I did not respond, the appointment would be canceled, I would have made sure I had my cell phone handy. However, I was never told this important fact. So, when I got off the treadmill at 3:35 to make the 5-minute ride home to be home 15-20 minutes before the appointment, I picked up my phone and saw the text that my appointment had been canceled. I texted back expressing my disappointment and received a text that stated: "That's not good you did not answer even text at 3:30." Read that text again... notice it is my fault the appointment had been canceled. I was irritated, so I called and said: "Wow, that's a great way to lose business." I admit this was not the best way to start the conversation. At the same time, the young man who answered the phone immediately put the blame on me (as he did with the text). He explained, in a verbose manner, that it was my fault that I did not answer my phone and that his estimator didn't want to drive 30 minutes to an appointment if I wasn't going to be there. I mentioned we had just made the appointment a day earlier, that I keep my appointments, that I was never told I needed to answer a phone call before the appointment to confirm I was there, and that if I had been told this fact that I would have made sure I had my phone handy. The young man barely took a breath before he started explaining again that the problem was that I didn't answer my phone. This is when I decided to hang up. Never once did the person answering the phone say, "We are sorry we canceled your appointment" and there was no apology for any misunderstanding, even though I stated that I had rearranged my entire day to be available for this appointment. Here's the kicker... I'm getting 2-3 estimates, which is what most people likely do for a big project like this one, and ARJ was the company I was leaning towards hiring because their online reviews are strong. Obviously, after the way I was treated as a potential customer, I won't be doing business with them. With that said, my disappointment is not just with the way I was treated as a potential customer. I'm also disappointed that ARJ is out of the running for this project because, as stated in my first paragraph, it sounds like they do good work. One final word. Please feel free to check out my other reviews. At the time of this review, I have left 14 other reviews -- 12 5-star reviews and two 1-star reviews (one which was updated to a 4-star reivew). I don't like leaving negative reviews and rarely do, so for me to leave one means something.

WOW! This company has left me for a loss of words. We originally asked for a quote for hardwood…read morefloors, but decided to ask about interior painting and a lot of drywall. I have been SO IMPRESSED with everything from our initial conversation with Luis to his crew and their quality of work. They have the highest standards and have done such an amazing job. They show up on time and work throughout the day. They are so kind and polite. I happen to be working at the other end of the house and they have no issue when I need to walk through. I trust them in my home if I need to step away. The drywall work alone looks amazing. Then the painting of a lot of room sin the house. This crew works hard and stays on task. Luis checks in on them and checks in with us too. They have provided suggestions and shown us pictures to give us ideas of changes we may want to change. When there was a paint issue, they said no problem and were able to get the colors for us. They are getting ready to start working on the floors. I had requested tat they do it on a Friday, since we would need to be out of the house, and they honored my request with no issue. I have a bunch of other jobs that I plan to hire them to do once this big one is completed. I could not recommend them more!

Our bathroom had a serious leaking problem and needed a remodel ASAP. The scheduling with Luis's…read moreteam was easy and they were willing to coordinate with us to take our last-minute project. It only took less than 2 weeks from the time we first called LG Home improvement for evaluation to the completion of the project. The project itself took 6-7 days and the result looks amazing! We highly recommend Luis and his crew and we would use this company in the future for other remodeling projects.

Andrei Ivanovici is the best!!! We came knowing nothing…read moreabout the cabinet design but he managed to put all our vision together!! He helped us select and create our dream kitchen!!! He was so quick and professional!! A man who really knows his job!! So grateful for you!! We know now where is the perfect place to get cabinets!

We recently hired a contractor to replace our cabinets and once we had these cabinets placed in our…read morehome we realized the quality is lacking and the functionality was limited. They offer only a spice rack pull out. The place has very very very limited selections avail and we have buyers remorse. Staff is nice at the store but there are plenty of other great cabinet makers in the area to choose from.

We bought a 500K fixer-upper that needed a new kitchen, paint, plumbing, flooring fixes, and a…read morelitany of other things. It was basically the Addam's Family house. The folks at BA were helpful, responsive, explained what needed to be done and helped us navigate all of the projects they headed. They worked mostly with my wife and just did an amazing job. They were even sensitive about our budget and made adjustments accordingly (marble and tile decisions, timing of when to do what, etc.). Anyways, I usually don't gush about a service provider but this team went above and beyond. So I guess I felt compelled to do the same. Highly recommend BA. You're doing yourself a favor and saving yourself multiple headaches. This team can do everything you need done.

We've worked with BA on 2 jobs across a 3 year period and are extremely satisfied with all aspects!…read moreTheir design was creative and made the best use of the available space in kitchens and baths. The advice in the kitchen area made it a much more useful work space than the original. The advice in the bath added room for a more spacious tub and modern toilet. All issues that arose were dealt with promptly and to the satisfaction of all. The property they renovated was 50 years old, yet they were able to meld old with new and preemptively replace infrastructure that was overdue for failure along the way at a lower cost. They have stood behind their work, even helping us to identify a problem that was unrelated to anything they did at no charge at a later time. We highly recommend!

Called to take care of 2 woodpecker holes on cedar siding. They took care of it quickly and…read moreefficiently. They also took care of some small holes while patching up too! Reggie knows his stuff and has the certs for future projects.

I used R Contracting Services to finish out a portion of our basement and construct a Granite desk…read morefor my office. Renee, Sam, and his team did an excellent job. I am very pleased with the quality and workmanship of the project.

I learned a very hard lesson working with this company. Never work with a contractor who is…read moreunwilling to pull permits. I hired R Contracting services based on the recommendation of a neighbor whom they did renovations for in the past. My project was to build a roof over my patio. When signing the contract, Renee was unwilling to pull a permit for the contract for the project, even though the roof was an addition to the house. I secured a permit under my name and thank God I did. The framing failed inspection due to no rafter straps, posts not being properly bolted and a post being cut differently than the other two without being properly secured. After they corrected those issues, they attempted to use water-damaged molded wood for the ceiling of the roof. When I told them it was unacceptable, their initial response was that they would "clean it" and put mold-resistant primer on the wood. I held firm because my son has Asthma. They eventually replaced the wood on the ceiling. The final straw was when they were finishing up and I had to notify them that a moved downspout was pointed towards a window. A two-week quoted project, ended up taking four. They were more concerned about getting paid than doing quality work or doing the project right the first time. -I would not recommend them to anyone.

Joe and his crew were awesome. They were on time, polite, respectful, and professional. They…read moreobviously are a good working team. I love my new floor. I would recommend them and if I need more work I will not hesitate to use them again for my future projects.

I worked with Trademark Flooring through Floor and decor (Installation Made Easy) and I have to say…read morethat I am very happy with this company and their work. My contractors name was Steve Noel and he did an amazing job addressing all of my concerns and coordinating my messy project. Renovating your house is not easy and I have had the worst luck with contractors just dumping the job and leaving half way through after I have paid them and I did not have that fear working with Trademark Flooring. We did have some miscommunications and a few mistakes were made but after talking to Steve and clearing things up everything was fixed right away. I did a master bathroom flooring/wall and a living room/kitchen/dining/guest bathroom flooring project with Trademark Flooring. Living room/kitchen/dining/guest bathroom work: I had red oak 2.5 inch hardwood floors in the kitchen and dining room area and carpet in the living room section. Trademark Flooring first came in and removed everything. I have no basement and a concrete slab so they worked for about three days removing the glued down hardwoods and sanding and scraping everything down. I chose a large 48 by 48 porcelain tile for the living/kitchen/dining/guest bathroom floors and the entire floor was to be heated. Trademark Flooring was the only place that confidently took on the 48 by 48 inch tile and was fully prepared with their own electrician to hookup the thermostats after the installers ran all of the wire underneath before tiling. Master bathroom work: My master bathroom was all done with marble and heated flooring. I wanted a lot of niches and they were able to make the curved arch niches l wanted leaving the wires from the inside for my other contractor to come in and install lighting after the tiling was done. I used 48 by 24 marble tiles on the floors and walls and smaller marble tiles for the niches. They did a beautiful job with the tile around the deck of my drop in bathtub. They can basically do anything you ask for and I wanted to be a little creative with my design and they excelled in meeting my expectations. They even gave me great ideas when something I wanted was not going to be able to be done because of the existing layout of house. For example: An idea from Steve came up with the brilliant idea of furring the wall out to make one of the niches I wanted because breaking the wall and moving the pipe for the toilet was not an option as there was no room for the pipe to go back further. (Saved me money too to do it this way). I have posted the before and after pictures of my bathroom and living room floors. My house is not done yet so do not mind the unfinished surroundings. History of my project before Trademark Flooring: I am renovating my entire house and had a previous contractor come in that took a large deposit as 50% of each project I was starting ($42,000) and he started demolishing everything in the house first and then said he ordered all of the materials (tiles, speakers, bathtubs, windows, cabinets etc...) and basically kept asking for more money and after I told him to finish the projects I already paid for, he left the job and my house in a state as if a nuclear bomb hit it. So here I was with no bathroom, kitchen, and holes in the wall everywhere, plus things that he did wrong while trying to pretend like he was working. I tried to save a buck by going with a cheap contractor and I learned the hard way that sometimes going through companies is cheaper in the long run and less of a headache. I had to redo my master bathroom three times before I finally had Steve and Trademark Flooring come in and fix it for the last time. Side note: I also felt that the pricing from Trademark Flooring was very reasonable compared to quotes I got from other companies but if you run into any plumbing work and extra electrical work please try to find and use someone that you know. I had an issue with my Kohler tub faucet but because of the sake of time I used a plumber recommended by Steve who did excellent work but was very expensive. I also had to run 240 volt wires for the heated flooring that was broken up into 3 sections (master bathroom (kitchen, living room, guest bathroom on one circuit)(dining room heated flooring on a different circuit)). I got an electrician I knew to do the running of the 240 volt wires as the electrician that Steve recommended who connects the thermostat at the end was a little pricy too.

After our previous contractors did a horrible job on the shower in our bathroom remodel (and took a…read moremonth to complete the work), Sunny and his team came to the rescue. Sunny estimated his guys could get the job done in 10-12 business days. They got it done in 9 total days. Sunny thought some of my floor tiling might get destroyed and might have to get replaced when his workers demolished the shower. Instead they demolished the shower and had everything out of the house for trash pick-up in a few hours without scratching a single tile on the floor. His team constantly exceeded expectations. They showed up on time every day and worked almost non-stop until the end of the day. At the end of it all, the quality of work done by everyone on the team was top notch. They were able to make our vision a reality, and they did it at a pretty fair price. Anyone looking to avoid a contractor horror story with their remodel should call Perfect Remodeling.

I have worked with Sunny and his crew for almost every project in our house and it has a been a…read morewonderful experience every time. We have had 3 complete bathroom renovations, adding a bathroom in our basement, and converting an old laundry room to a mudroom and had a good experience on every project. Sunny is extremely responsive and comes out quick to provide an estimate, his crew shows up on time every day and comes every day during the project, they do great work, and everyone is very friendly and professional. I highly recommend reaching out to Perfect Remodeling, I just did for another project!