I love this place! I've been a paying member for almost two years and they gals know how to take care of me. The best part about the membership? Your monthly treatments rollover, so if you're super busy and miss a month, no worries! You just get to do a whole spa day next month! Also, I really appreciate that you can choose your own music for your service, I love music and it's really cool that I can dictate how I want the mood to be set.
I got sucked in by the sweet introductory offer ($49 for first service) and at the time that meant your first massage was $49 and then you could come back later and get your first facial at $49 as well.
I'm not really a "girly-girl" so I started just going for the massages originally, I go gah-gah for a good massage. Anyhow, I like to switch up massage therapists until I find one I like, since everyone has their own technique. All the massages I've ever had there were great, so I end up picking my regular therapist just based on a personal connection we have when we talk about life, etc. They always ask if there's a particular issue you want them to work on, and continue to ask you about temperature, pressure, etc as your service continues. When you come in with a particular cramp or issue, they're very helpful and offer advice on how to not hurt yourself next time. I've gotten advice regarding posture at work (I work behind a computer all day), stretching techniques while at the gym and stress relief as well! I've also had the rock massage which is super awesome if you're just looking for a little R&R.
So after a while I started thinking I should try this facial thing, since I had never had one before. I let my servicer know that it was my first time, and she did an absolutely AMAZING job at explaining the whole process as we did it, asking me about problem areas, teaching me how to take care of my skin, helping me pick out products, etc. She took all the fear and anxiety out of the new experience. It was such an amazing service that I am now a facial addict as well!
Comment on other reviewers post: I'm not quite sure about what the one facial reviewer had to say about the extractions, every time I go they always do the same steps and extractions is always right after the steam treatment EVERY TIME (close to the beginning of the session).
I've also had their pedicure, which is amazing as well, however I think the way they have the station set up in the walkway area is a little weird, they need more space in their building I think.
Before and after my services I always look at the boutique they have up front, some of the clothes and things aren't my style, but there's been a time or two I've come home with some comfortable PJs or cute barrettes too! Sure it's REALLY pink up there, but it makes me feel like I'm pampering my feminine side that usually gets so mistreated during my daily life.
I've really only had one bad experience in my entire two years of being a customer. Once, I needed to cancel my appointment, called the day ahead of time (as they request) to cancel, however they didn't seem to get the message, and called my phone to let me know that I missed my appointment. The woman who left me the message was kinda snotty and motherly, like "April, we're going to let this time slide, but next time we'll charge you for the service, you need to give us notice." But I'm really not going to complain, because there's definitely been a time or two that I've been late and they're totally cool about it!
Anyhow, overall I think this place is amazing, and as far as discount spa services go, you really can't go wrong here, I love these gals and I hope they continue to expand their services, they're so awesome! read more