Once again Pablo has come to the rescue! We had a pipe break in the wall and spill water all over…read morethe dining room. We quickly turned the water off to the house and sopped up the water. This happened late at night. He was out promptly the next day and capped the pipe so we could get the water on until he can come back to do a proper repair. No charge. We so appreciate his prompt response and making our life livable!

I had a toilet flush replaced and about 10inches of tubing to the shut off valve. These parts cost…read moreabout 30dollars at Home depot. They were here about 45 minutes total. They had the gall to charge me about $437.00 with tax. I was appalled. When I called to complain I was blown off The receptionist said I received a pre - estimate which I didn't. The only estimate I got was for a replacement for a toilet verbally. I unfortunately am disabled but in the past I have changed these parts myself. It is not hard. This didn't fair well on my senior Income. I have already made my complaints to others. Charlene Simons

I had a kitchen sink backup that I partially resolved by using a hand auger to break up the clog…read more But after spending a day trying to clear it, I knew I needed professional help. After contacting several plumbers, Mother Modern Plumbing stood out for their attentiveness, honest commentary and straight up, fair pricing. I ended up booking the $299 drain clean special which came with a warranty and I'm so glad I did. I booked and received a confirmation call and email. The day of the service, I received a text with bio of the plumber that would be servicing my home. Adan Diaz showed up and he was fantastic! He was pleasant and knowledgeable. Not only did he solve the problem but he gave pointers on what to look for and other homeowner misses that can ultimately end up causing thousands if dollars if not addressed. He didn't try to upsell or force. He came, did his job and educated. If I need a plumber in the future. I'll fit sure call Mother!

Great service, salesperson and tech were both friendly and highly communicative. Very willing to…read moreexplain how things work and what risks or benefits are associated with different options. Good value, just over $3k for two toilet repairs, adding a high loop to our dishwasher, adding a backflow tank to our water heater, replacing a hose bib in the yard including some brickwork, and adding a whole home shutoff in the front of the house where the water main enters it.

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of…read moretheir way to get things done with City.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

Anchor Plumbing is a family owned and operated GREAT plumbing company. They have been in business…read morein the DFW area for more than 50 years. I have had them perform work at my home and three business locations and referred several people to them. I have to say I have not had any dissatisfied work done by them personally and my referred friends have always thanked me for referring them to Anchor Plumbing. This plumbing company is first class and has owners and staff that are the best.

It says 2 hour response time. It's the next day and still have not received a response.read more

I wanted to update my review from 5 years ago. I have continued to use Dean's Plumbing, and no…read morequestion will always use Dean's Plumbing moving forward. I have had them replumb both of my 1960's bathrooms when we were remodeling, replaced the main sewer line in my backyard, installed new laundry vent and assisted with a couple clogs. This started with a water heater replacement, and I could not be happier with the amazing service I have received. I have owned a home for 38 years, dealt with multiple plumbers, electric repairs, etc. and no one comes close to the expertise and service I've had with Ronnie, Jason, Dillon, Chloe and the rest of the Dean's Plumbing team. I have no affiliation with Dean's Plumbing, just a satisfied customer.

We had a great experience. Luckily, they were able to come out the same day of our issue. Jonathan…read morewas fantastic. He was very informative and helpful. We will definitely do business with them in the future.

Quick response, same day service, polite and professional employees…read more Thank you guys.

Really reliable and professional service! They arrived on time, were very clear about what needed…read moreto be done, and had my HVAC system back up and running quickly. The technician was knowledgeable, polite, and didn't try to upsell unnecessary work. A very solid, dependable experience I would definitely use them again!

Have used O'Bryan for a few years. Easy to work with and their technicians are very competent.read more

Excellent service ! We really appreciate their thoroughness and them keeping everything in tip top…read moreshape

Jason Edwards, H.C. Edwards' son provided excellent plumbing service at my 90+ years old home. He…read morelet me know when he was arriving, he was polite, he and his assistant Josh did a good job, and there was no clean-up for me to do after the job. He solved my problem which was more involved than it had originally appeared, but he took care of that with efficiency. I should note that another plumbing service had been unable to solve the problem. The pricing was fair. In summary: Good work, fair price, no mess. H.C. Edwards & Son has my strongest recommendation. Thank you, Jason Edwards.chaskemp

I contracted this plumber for leak detection. When he came he walked from room to room with me and…read moregave me his opinion and charged me $195. While he was here I asked if he would fix my outside faucet and discount it since he was here. He said yes he would give me a discount and quoted me a price. He fixed the outside faucet but didn't secure it. When I connect a water hose to it, it moves. He not only didn't give me a discount, he charged me $50 more.

I have a pet peeve regarding your schedulers when i call for a fall or spring checkup. When they…read moresay first available is 2 to 3 months out. I say I am a member of the family plan, doesn't that give me better availability? And they reply with " no, since that is a free service". Excuse me??? I pay $15/month for the family plan or $180/ year. Since a checkup is $70 per your website and I get 2 checkups a year... I have more than paid for them. DUH !!! If I have no other service calls to take advantage of any discounts if they even exist...i am out $40/year. You might counsel them to not insult your customers intelligence. If they continue to do it, its obvious you disagree.

Our experience with Baker Brothers was outstanding. When our guest bathroom sink overflowed and…read moreflooded the entire guest bedroom on a Saturday of a holiday weekend, Baker Brothers came to the rescue. They sent someone out the very next morning, on a Sunday of Memorial Day weekend, when countless other companies were closed or unavailable until later in the week. Our technician, Mark Fuentes, was absolutely incredible. He was kind and personable, and took the time to not only diagnose the problem, but walk us through what caused it, how to prevent it in the future, and how to resolve it on the spot all efficiently and without any rush. What started as an incredibly stressful situation was made manageable thanks to Mark's expertise and Baker Brothers' responsiveness. We're truly grateful and can't recommend them highly enough to anyone looking for reliable, honest, and prompt service!