My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

They are very responsive and can come out quickly if needed. I paid a very hefty price for a new…read morehot water in the attic 3 years ago. This unit has an automatic shutoff if water is detected in drain pan. When we have very strong thunderstorms, the paper cover on the sensor will become wet and shut off the water. I called to ask about this problem and they sent 2 plumbers who spent 15 minutes in the attic, told me there was no roof leak and charged me $86. This is after spending a lot of money with them over the years. These folks have gotten too expensive and so I will looking for a new plumber.

Great job! They serviced my tankless water heater this morning and raised the water temperature…read morefor me. Steven showed up on time and completed the job in 30-45 mins. No mess left behind. I would definitely use Absolute Plumbing again.

Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of…read moretheir way to get things done with City.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

I called as I had a couple of random spots in my yard that started bubbling water. I wasn't sure if…read moreit was sprinkler or sewer, but they came out and diagnosed the problem. They also pointed out a couple more issues I needed to address, but ultimately diagnosed the issue and stopped the water leak. When they did the digging, they were very localized and didn't dig up more than needed. I would happily welcome them back out for any other plumbing needs!

My parents had a leak that was causing visible damage to the wood flooring. We were concerned that…read moreit was a slab leak. After doing some research on Yelp (and praying ) we decided to contact Live Oak plumbing. Nate and Harrison took a look at the issue and determined it was a problem with the refrigerator. The cost of the inspection and repair combined with Live Oak was half the price that a different company had quoted me for the inspection alone. Nate and Harrison were very personable and communicative. Ken in the scheduling dept was also pleasant and very personable to work with. Overall, I would recommend Live Oak for your plumbing needs.

My home was built in 2022, and since Houk Air Conditioning installed my HVAC system, I was tied to…read moreusing them for service under warranty. Unfortunately, one of my AC units has never worked properly. Houk came out four different times and gave me a different diagnosis each visit, yet the issue was never resolved. Once the labor warranty expired, I decided to try a smaller local company. I first had Red Star Cooling come out. The technician diagnosed a leaking evaporator coil and gave me a verbal estimate around $1,800 (labor only, since the part was under warranty). However, when the written estimate came through, it had jumped to $2,400. That lack of consistency didn't sit right with me. I then called Christmas Air, explained the situation, and received a straightforward quote over the phone that was actually a bit lower than Red Star's original estimate. They were able to come out the very next day. Denver handled the job, and he was excellent--thorough in confirming the issue, clear in explaining things, and even pointed out a few items to keep an eye on down the road. Professional, polite, and easy to work with. At this point, I'll be using Christmas Air going forward for both HVAC and plumbing

I just had quite the adventure of customer service with Christmas air…read more My air conditioner unit was blowing very lightly and on the thermostat the "cool on" indication was blinking. There are some thing that was wrong obviously. However, it could not be identified. I called Christmas air and Keith promptly came out to check out what was going on. He assessed the problem, determined that I needed a new fan motor and put the order in for the part that was needed. Although I couldn't get it fixed on the first day, he reassured me that, a repair would be possible. And then it was several days before the part actually came in and despite some complications eventually all needed parts were available. Now, the caveat is the fact that this company was relentless for allowing me to get as much life out of my 20+ year-old unit as possible. So, although the repair took about a week and several trips from multiple Christmas Air employees, at the end of the day, the team ensured that the problem was resolved, given a fair price, and I was followed up with each step of the way. The previous owners of my home used Christmas Air, which is why I've continued to use them. And thanks to the continual good customer service, I am planning to stay with them for the foreseeable future.

Just used them for the first time to fix a small gas leak in our kitchen. Excellent work! Jerremy…read moreshowed up within an hour of us calling. He was extremely nice, professional, and knowledgeable. I ended up having him flush our tankless water heater and do a general plumbing inspection of our entire house while he was here. Will absolutely be using again.

I had my AC fixed 4/28/2026. Texas and his partner did good job. They are polite, friendly,…read moreskillful and efficient! My AC is working, so far so good... The reason I gave only 4* is that I had never received my invoice until I requested twice and then got my questions unanswered by the company. Caroline

CW has been fixing the 1980s plumbing in my house for years and I trust them with every repair…read more Here's why: - They show up when they say they will. - You never wait more than a couple hours to get a callback and schedule service. - Their pricing is fair. - Their team is very skilled. - They don't talk down to me, don't take advantage, and always give clear estimates and options. I see a lot of people doubtful about whether they're getting a good deal with repairs. Use CW - you won't worry again.

These guys did a great job. Fixed several plumbing issues in our home. They were professional and…read moreknowledgeable.

Great service, knowledgeable experts, fair pricing. We highly recommend Edelman Plumbing.read more

I paid $1000 for a 30 minute job of running an auger to clear a sewer line. Sewer line was…read morereclogged within days. There was no warranty on the work and no guarantees on a $1000 job. Their only response was to continue to push the $7k job to crack the foundation. While I agree that there are additional fixes needed, the camera showed enough clearance in the pipes that it should have been able to flow using septic toilet paper as advised. I only wanted the clog to be fixed while I worked on arranging the overall fix, but Dustin did not agree and was very combative regarding my request for a simple visit to guarantee the $1000 job I just paid for.

Once again Pablo has come to the rescue! We had a pipe break in the wall and spill water all over…read morethe dining room. We quickly turned the water off to the house and sopped up the water. This happened late at night. He was out promptly the next day and capped the pipe so we could get the water on until he can come back to do a proper repair. No charge. We so appreciate his prompt response and making our life livable!

I had a toilet flush replaced and about 10inches of tubing to the shut off valve. These parts cost…read moreabout 30dollars at Home depot. They were here about 45 minutes total. They had the gall to charge me about $437.00 with tax. I was appalled. When I called to complain I was blown off The receptionist said I received a pre - estimate which I didn't. The only estimate I got was for a replacement for a toilet verbally. I unfortunately am disabled but in the past I have changed these parts myself. It is not hard. This didn't fair well on my senior Income. I have already made my complaints to others. Charlene Simons

I had a light switch that died and they came to fix it so quickly! I am truly impressed with their…read moreservice! God Bless you guys!

Top tech Electricians maybe okay or great but their plumbers and their plumbers management IS…read moreHORRIBLE Got charged $1400 for dishwasher install, looked at receipt and connection hose was $400.... Not sure what a dishwasher connection hose would be $400 I complained about the price of the hose and the the damage their plumbers did .. Their management called and said they'll refund me.... NEVER GOT THE REFUND don't go there got plumbing