I booked online for a 10am appointment on a Wednesday, got there at 9:40 and Miss Keiko was ready for me when I got there. She's very lovely and understood what I wanted for a haircut, and even though my hair was already short she completed the look I wanted. Do not hesitate to book with Miss Keiko, she has the experience, kind, and respectfully listens to what you want. read more

Ran across this Fantastic Sam's location in Burleson and wanted to try them out. I grew up going to FS and was thrilled to see them still around. This location was super clean and very friendly. I walked in, got on the list and Stephanie worked with me and my inspiration pics to get me the nest haircut I've had in years. Definitely worth the drive from Downtown FW to Burleson. Reasonably priced for full service - shampoo, cut and blow dry for $32. I've found my new salon. They are under new ownership and management - so if you have had past experience with them, give them a new chance. read more

Thank you, Erin, for taking such great care of my hair today. It looks and feels so much better! I truly appreciate you listening to what I wanted and making it look so natural. I love it! read more

Great service and costumer care. Mrs. Franny colored, washed, and styled my hair. Will continue to go to this location to get my wash, color, deep conditioning, and style. Thank you. *My hair is processed for my fellow reviewers. . read more

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For starters, I've been going to Fantastic Sams since 6th grade. I've never had an experience like this until today. I also just recently learned they're under new management. I called around noon on a Tuesday for a bang trim and shampoo/blowout. They told me I could come in immediately and that Desiree would help me. When I walked in, the girls at the front desk looked confused and basically asked, "What do you want?" Which is fine -- maybe they didn't know I was coming. I said, "I'm here for Desiree." The woman introduces herself as Desiree, looks at the computer, and says she'll be right with me. After I sit down, another stylist walks over. I watch Desiree turn to her and offer her my booking instead. The girl looks panicked and whispers, "I've never done a bang trim before." I immediately chime in, respectfully, "If you're not feeling confident, we can just skip the bang trim and do the blowout." This is the moment I wish I would've just left. They both look at me like I'm crazy. Desiree says, "She didn't say she's not confident, she said she's never done one before." I reply, "I'm leaving for a trip tonight and only here because another salon canceled. I totally respect new stylists learning, but I don't feel like being an experiment before a big trip." Desiree assures me she'll cut my bangs and the new stylist can watch. That sounded fine, so I agreed. I explained that I wanted a "Sabrina Carpenter-style bang" and asked if she knew who that was -- she said yes. I also mentioned I part my hair down the middle because of a cowlick at the back of my head. She cut my dry bangs and said she'd finish after the wash and blowout. Everything was fine up to this point. During the wash, she casually mentioned she usually only cuts men's hair because "women are catty." Red flag, but I stayed positive. While she was blow-drying, though, I could literally feel my hair being ripped out with every brush. I've had tons of blowouts, and I've never felt pain like that. My hair felt like straw after. Then she straightened my bangs into a side part -- even though I told her I part in the middle. When she revealed my hair, it took everything in me not to cry. It wasn't hideous, but it wasn't what I asked for at all. I gently said, "This isn't what I was expecting." She immediately got defensive, insisting this is what I asked for. I pointed out that I part my hair in the middle, not on the side. She said my hair is "naturally like this" and that "nothing will change it." I'm thinking -- ma'am, it's my hair, I think I'd know. I asked if we could try parting it down the middle and fluffing the bangs with a round brush. She said, "But then your bangs will be big and bouncy." I said, "That's exactly what I want -- that's how Sabrina Carpenter's are." She snapped, "I don't even know who that is, I'm in my 40s." I said, "You told me you knew who that was." She goes, "Did I? Sorry." At this point, I'm trying so hard to stay polite while she's clearly annoyed, aggressively pulling my hair. I even said, "I'm sorry, maybe I should've been more specific," and then, "But you should've been honest with me." She suddenly throws up her hands and says, "Okay, we're done here. You need to stop being rude," and rips the cape off me. I'm literally shaking and confused at how this grown woman is throwing a tantrum. At the counter, I say, "I'll tip you for your time, but I don't feel like I should pay full price." She snaps, "Oh, you're going to pay." I admit I lost my cool at that point and said, "Girl, you just f*cked my hair up." She jumps back like I hit her and says, "Now you're cussing at me, wow, just get out of here." I start crying and say, "Do you even know how much courage it takes to tell someone you're unhappy with a service?" She starts yelling to the whole salon -- "This is why I don't work on women's hair! Women are bitches!" Not even to me, just to the room. Everyone's staring. I grabbed my stuff and left in tears so she could finish her meltdown in peace. It's taken me a few weeks to even post this because I started gaslighting myself -- wondering if I overreacted, if I should've just paid and left quietly. But no. Nobody deserves to be treated like that. If you can't handle the feedback that comes with your job, you're in the wrong line of work. Safe to say, I'll never be returning. read more

I got my hair cut by Kenneth, and he exceeded my expectations! New owners, same great experience. If you stop on by request Kenneth!

After calling at 1:30 to make an appointment for 3:00, they turned me away saying that I missed my appointment for 1:30. Given the mixup, you would think that the staff would be understanding and nice. Instead, the blue haired lady upfront put her head in her hands saying how stressed she was and that she already has a client to attend to. I will not be coming back to this salon. A miscommunication is one thing, but to make me feel like I am the confused one for coming in on time is crazy. read more

I have been coming to this location for years now - I love the atmosphere in the salon. The stylists there enjoy working together, you can tell by how they all laugh together. Every stylist has been amazing! My favorite stylists are Kris and Shimmy. I am not too sure what Heather B is talking about. Kris is beyond knowledgeable - thorough, and attentive. I have had many color services with her, and she always protects my clothing, and removes all the hair color from my skin. One time, I was about to leave her chair, and she noticed a tiny bit of residual color on my neck, and quickly cleaned it off. These girls are talented, they also have unbeatable prices. I have never been able to get my long hair colored for under $300. I will be back. read more

Do NOT schedule a perm with Chris. I was trying to get my son the trendy boys perm. She'll let you wait and push your appointment to another stylist with zero perm experience and in the meantime will take other walk-ins. I finally asked if she plans to take her appointment so we could get the rest of the curlers in and get the pieces that are sticking out - we were there for two hours at this point. She adds just a couple and proceeded to move him to get solution. I had her remove them before actual damage could be done. Terrible service. read more

Very pleased with color and cut by Kai last week. Highly recommend any of the FS stylists.

Love this location. All the stylists are great with kids. It's best to call ahead for an appointment since sometimes it gets busy and there is a 30 minute wait (my fault). They are patient with my son and work quickly since he dislikes being still for haircuts. read more

I had my hair colored by Kris, the district manager on 6/1/23. The ladies here were super nice and all seemed very excited about my color process. Kris seemed very knowledgeable and worked efficiently, but it looks nothing like what I asked for. It looks more gray than blonde and I left with dye all over my face and neck. I have splotches in the front and can't wear a ponytail- the highlights/root tap have a lot of issues.. My new tshirt was also ruined from dye dripping on it. I'll have to find somewhere else to fix it. I feel bad writing this because again, great customer service, but the 3 years of experience with highlighting is not enough yet. read more

I have been going here for over 10 years. Every time I have gone I have had a great experience. The last few times I have had were terrible. The first one I went for color. They burned my hair. I waited 2 weeks because I didn't have the time to sit there another 4 hours. I decided I would just cut it. So, I made an appointment. I waited 45 min and was told I would finally be next. The same stylist then had someone else walk in and in front of me took her and left me waiting. I was so disappointed. I decided to leave and will not be returning. read more

I was in for highlights and gray coverage and left with a blonde line that looks like 2 months growth. I have spent 3 hours since with them trying to fix it, which they cant. I have asked for my money back, but instead they want me to live with it for two more weeks, then go in and let them try again? Think twice!!!! read more

Good haircuts aren't cheap and cheap haircuts aren't good. This location believes in the latter of the 2. At least 3 times now I've had someone cut my hair who made it seem like it was their first time and it showed. If you don't know how to cut a proper fade then please tell me before you screw it up and cause a review like this to land on their Yelp page. I get that everyone's gotta start somewhere but not at the exspense of an unknowing customer paying money for a mediocre haircut. If you don't care too much about the final outcome of your $20 haircut, this is the place for you. If you do care, take your money down the street to Founders. Won't be coming back to a Fantastic Sams location after these experiences. read more

Lacey is my uber-cool stylist of 3+ years, actually she does my entire family. She is part stylist, part consultant, part wonder woman! She is always friendly and smiling. Cut, color, consult. My teenage boys love her! She is the only woman who can give hubby advice about his beard and he listens!! The only problem I have now is that I recommend her so much, she is harder to get an appointment with!! Love you Lacey!! read more

Ok experience but they cut my hair way too short on the top without my permission. I'm a freshman and high school and there's this really pretty girl that's in my art class. I was hoping to ask her but now I know for sure I don't have a chance with her. I liked the free shampoo though. read more

Emily was great! I was a walk in, she took me back right away, gave a great shampoo and really helped me figure out what I wanted. Thank you! I'll be back! read more

I usually come here for my haircuts always the same. The girl who cut my hair didn't want to cut it the way I wanted it. Short on the sides leave the top alone. Not very friendly. Kept wanting to trim the top, after me repeatedly telling her no. Not to mention how the counter treated this one girl while I was waiting. Every excuse not to dye her hair. I don't think I will be coming back. Not happy. read more

Won't be back..... We left after an hour waiting on a kids haircut on a Wednesday night. Drive right down the street and waited about 3 minutes to get it cut elsewhere. read more

My whole family goes to Fantastic Sams. They are about the same price as Pro-cuts but offer more services. I get may hair colored and cut and my eye brows waxed. I take all 4 of my kids here. Only once have we had a bad haircut from here (they were busy and we saw a new person and she no longer works there) and they fixed it no problem when we went back. Ask for Sara or Luna... they are both GREAT!!! read more

My fiance went here for a haircut. They were able to take him right away. They did a very good job at cutting his hair and they were so polite. Loved the service he recieved. read more

I dropped in for a brow wax and after 30 minutes I went up and asked how much longer was would it be. She said," Oh they haven't taken you? Oh no, I forgot to enter you in the system. She said it would only be a few minutes." At least 5 people were taken back for hair cuts and 40 minutes later I told her I couldn't wait any longer. I guess a wax wasn't worth their time!!! I won't go back! read more

My first visit to the place, went in kinda nervous....Picky about my hair. I then met Tasha, who right away put me at ease! I came in for just a cut at first but then decided to go with color and a cut. Tasha was PERFECT, so helpful, knew what she was talking about and gave great hair advice and tips. Not only did I get color, I wanted a harder color job, red and blonde highlights. She put me at ease and went to work. She took her time with me, made me feel like she really cared about my hair and me really. She was happy go lucky sweet woman to talk to. She blew me away, my hair came out AMAZING (cut and color)!!!! I LOVE IT! AND even though she hadn't had lunch yet and already spent 4 hours with me, she curled my hair for free because we both liked the color so much, it had to be curled :)! This place was amazing, played awesome music, everyone was so friendly, very warm and inviting to be there. Prices are wonderful and they offer free hair wash after you cut? YES how cool is that? :) I will be from now on, will be getting my hair done here!!!!!! If I could give 10 stars I WOULD! Thanks a bunch! From your newest Customer, ~Nicole~ read more

Stephanie did an awesome job doing ombré on my hair. I loved that she quoted me an exact price before she started to make sure I was okay with it! The color came out lighter than I had expected, but she offered to let me come in to get it toned down if I want (but I don't think I will, I like it how it is!). Entire staff is friendly and fun. read more

I give this salon one star for the easy parking. Otherwise, run, run! RUN from their services! I went for a cut and highlights/lowlights but what I got was the dullest, most drab all over mousey-greenish color ever. And the cut would have been better if they had used a weed wacker. This cut rivals the one I gave myself when I was four years of age. My neighbors, family, and friends have all said they feel sorry for me. read more