Took my daughter to get a simple hair trim. Aliana was the hairdresser. When I picked up my…read moredaughter, she was unhappy about her haircut. When I looked at her hair, it was uneven, and the ends looked like the bottom of a broom. I brought my daughter back to Serendipity and showed the owner the sloppy haircut. The owner didn't apologize. She just fixed my daughter's hair and said goodbye. Never going back. Very unprofessional.

When I walk into a place of busy that is strickly in the customer service industry, I expect to be…read moreacknowledged. I walked in today and waited almost five min with not one word from anyone. I don't care how busy you are, say Hello, welcome to_________. Someone will be right with you. Don't Continue to ignore me and then try to talk to me when I'm walking out. I have never walked into a "lower scale" salon and been ignored like that. I will go back for good customer service any day over rude overcharging stylist.

I followed Kim and Snow here. The salon is nice and clean. The atmosphere is nice. I go for the…read moresame service most the time - dip and eyebrows. Haven't had a pedicure here yet but I'm sure soon I will. I appreciate being able to easily book online. I also have just walked in and been able to be taken care of.

The word spa should not be attached to this place. I needed a pedicure so I went in to see if I…read morecould get one fairly quickly. They were all busy (4 workers?) so I asked how long it might be. The girl said 5 minutes. No problem. In about 10 minutes she gets up from her client and starts filling the bowl of chair and tells me have a seat... ok, I guess she'll be done soon. I sat in that chair 30 minutes while people (other customers?) standing around the nail shop spoke loudly about their personal drama. Couldn't figure out why they were there just standing around visiting. I just got up, dried my feet and left. Trashy place, not clean, not truthful and certainly not a spa. Not an ounce of luxury or comfort in this place.

I really enjoyed visiting this salon. Its smaller than some of the other ones I have been too but…read morethere's less chemical smells in the air. The two employees there were really kind and got to me in a timely manner. I'm a nail bitter and I've been to salons that shame me for the habit, but there wasn't any mention of that here, which I am thankful for. There were people walking in to get either a pedicure or a manicure in the 30 minutes I was there, which is a great sign, and even repeat customers, that the couple recognized. I enjoyed my service and the selection of colors that were available to choose from!

My nails were taken off incorrectly and damaged my nail bed incredibly! My nails hurt so bad!read more

Roxana is just wonderful! Not only is she a very talented stylist, but she is also a kind and…read moregenerous person. We need more people like her, support small business owners!

Roxana didn't even cut my hair right I think she was in a hurry. She cut my hair just completely…read moreoff not even just totally off I just wanted one inch off and left with no hair and I can't even go outside I feel ridiculous about it! I give it a zero. If you seen my hair it would scare you. Very poor job very poor not happy at all. I wouldn't go back at all very very awful.

I get my nails done in the salon next door and have done for about fifteen years. One day I decided…read moreto go to Supercuts for a trim. I have very naturally curly hair and getting a haircut I am pleased with is always hard for me. I happen to get Quamanda. She gave me the haircut I have wanted for years. It was the best haircut I have had in a very long time. I happen to be by there the next day so I stopped in to let her know I was extremely pleased. When it was time to go back I did. I was not disappointed with my second haircut from her. Everybody has a bad day so maybe the lady who was very upset with Quamanda's cut on her boys haircuts caught her on a bad day. I plan on taking my grandson to her in the next

Terrible, they didn't take my appointment into account, I had to wait more than 40 minutes, several…read morepeople were seen walking around while I waited, nobody explained anything to me, a bad experience.

My hair is dark red. My eyebrows are blondish. If you see me from a distance, I look like I'm all…read moreforehead. So I think it was time to try tinting. Man... I hate waxing with a passion. I wanted to try threading before I went to LA. Let me tell you, I rather WAX my damn eyebrows before threading. It hurt like hell. It felt like she was dragging my skin. I don't want nothing to do with threading or waxing, but if I had to choose... idk..lol I got my eyebrows tinted. It was a little weird at first cuz I wasn't used to them dark. My son kept telling me I looked like kid Bruce Wayne from Gotham..ugh. I also got my nose waxed..and that was oddly satisfying. No complaints about the service. Quick and cheap.

Clean, not rushed and very reasonable. They offer more than…read moreeyebrow threading that I'm yet to experience. Will go again !

I had such a great experience here.I got a pedicure with Annie, and she was wonderful…read moreShe took her time and never made me feel rushed. She was very detailed, gentle, and made sure everything was done right. I really appreciated how much care she put into my pedicure My girlfriend had her nails done by Christy, and she absolutely loved them.Christy did an amazing job with the shape and design exactly what my girlfriend wanted We both left very happy and will definitely be coming back. I think we just found our new go to nail spot.Highly recommend Annie and Christy

Literally delighted. I took my mother, younger brother, and his wife here for a family pedicure. We…read moreall got the heavenly milk and honey pedicures, which came with a long massage and a hot neck pillow. I had grown tired of quick, awkward or poor service at my old salon that left me feeling like I just didn't want to go. We were greeted immediately, told everything we needed to know for our first reservation, and treated so well the whole hour long of being pampered. This is our new nail place!!

Loved, loved, loved! Walked in and was immediately greeted. I went in for a Dip mani and Deluxe…read morePedi. Their prices are fair and similar to other salons in the area. Their selection of Dip colors is amazing. As I sat down in the massage chair for my pedi I was asked if the temp of the water was good. Upon saying it was a little warm it was immediately fixed. I was offered a drink, which I'm always appreciative of. Cindy was friendly and gentle with me feet. A definite bonus as I'm quite sensitive. The environment was peaceful and relaxing. Cindy nearly put me to sleep with her amazing massage skills. She also made sure my chair was working and always in massage mode. Jayden did my Dip mani and checked in with me at every step -- was the color what I wanted and how's the length and shape. I especially appreciate how attentive he was on the shape as I know sqaureval is kinda tricky. He was gentle with my nails. Also, the way they do Dip here didn't require use of the light nail dryer, I always forget what it's called. I prefer to avoid that method of drying. Will definitely return. They also have a frequent visitor program.

I got my nails done on the ninth. I got a gel manicure. My gel manicure is usually last 1 1/2 to 3…read moremonths. I don't work that much with my hands all the work I do like dishes or laundry or things like that and I don't use a bunch of chemicals that could break down my nails.. within two weeks my nails are completely chipped and look like I've had them on for a couple months. When I called, they said that they only guarantee one week and she said up there is no way that your nail polish lasts that long or acrylic which is false because I've gotten my nails done both gel and acrylic and they have lasted up to three months usually a lil over 1 1/2 months. I've been getting my nails done since I was 16. Just an FYI, for anybody that gets gel nail polish done after they seal your nails then they file the edge of it down, which then makes it susceptible to lifting. Because things can get underneath it like oil, water, and things like that. That causes lifting, which then causes chipping.