Vera and her team went above and beyond during our most stressful time…read more Their whole team is professional, compassionate, detail oriented and truly care about their customers!! If you need someone to take care of your contents without the worry of anything braking, missing etc. trust these experts to take care of your needs!

A sales person from this company repeatedly visited our home after canvassing the neighborhood to…read moreevaluate for homes damaged by the bomb cyclone event in 2024. Although she was told that we did not need their services as we had already decided on another company she visited multiple times to hard sell her services. She would not take no for an answer and it was to the level of harassment. After she was told no for the final time, we received a call from Washington L&I regarding a call they received about improper asbestos-related work in our home. We had already tested the home to confirm that there was no asbestos related materials. This resulted in additional work and headache for us to refute this false report. During this disastrous time for me and my family, most of the people we have interacted with have been extremely helpful and understanding. It is unfortunate that there are some people out there who want to take advantage of our misfortune. I do not want an apology or any contact from your business. I want you to stop doing this to people, especially people who are trying to recover from a disaster. P.S. if you are an employee of this business, know that we have video monitoring of our property including of your visits. It will be difficult for you to pretend that you did not continue visiting our home even after you were told no repeatedly. I also filed an information request from the county to confirm the person who falsely reported us for having asbestos related work in our home. It was indeed someone from Superior Contents. These are people who retaliated against us after a natural disaster because we would not hire them when they showed up UNSOLICITED to our home.

If there was a way to give 0 stars I would. Absolutely the worst contracting company I have ever…read moreworked with. Project manager came to see the house, 3 days later when I texted to find out about any updates he had no recollection of who I was or that he had been to the house. It took MONTHS just to get things cleared so they could begin work which was unreasonable since literally all that needed to happen was selecting a replacement flooring (which took me maybe 2 weeks to coordinate with their flooring subcontractor). Even though they were supposedly a fast-track because they were "pre-approved" by my insurance, they seemed to have no way of actually communicating with the insurance company and each time there was a need for communication between them, weeks would pass (without ANY UPDATE from EITHER of them to me). Inevitably it required me to act as a go-between even though I had no visibility of the situation at all. They texted to tell me they were arriving the next day... without any coordination and while I was on vacation and not at the house. The scheduling was frequently last minute. Every time someone new showed up to do work, they would arrive and ask me what they were supposed to do, as if the project manager had told them nothing. They used the wrong paint on the walls and the finishing job was not great. (None of which mattered because then the pack-out company re-damaged all the new walls and flooring we had replaced.) Finally, they forgot to send me a bill (even though the insurance was supposed to pay them directly), and they blamed me for not magically knowing I was supposed to pay them and how much. I received threatening phone calls and letters about them putting a lien on my house for something I wasn't even aware I was supposed to do. In total, the communication was horrific, the timeline was incredibly slow, and the work done was barely satisfactory. I will literally never use this company again and highly recommend everyone else stay the *%&@#$ away.

We had a flood in our upstairs bathroom and our insurance hired them, when all was said and done we…read morenow have a shower that we can't take a shower in because they didn't put the water board in and now it's hollow...all of the drywall is busted up and painted over. The job was not done and they were constantly in a hurry. NOT IMPRESSED AND DO NOT RECOMMEND THIS COMPANY AT ALL WHATSOEVER!!!!!! They had an unsupervised apprentice working with them and didn't know how to paint... what I have listed is not even half of what the problems were. Not to mention that in the house that they were working on two elderly people live in it and one passed away because of all of the stress during the renovation work. It should not take nine months to do the work that they did and left with a lot of it not even done.

I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

In prep for selling our home, we needed a tight turnaround for an inspection of a spot in our…read morehouse. Artemio came out the day I called, despite being completely booked. He evaluated the spot and accessed our crawl space before providing us with valuable info about how to proceed. I would recommend anyone looking for reliable and prompt service to reach out to Aquamess Restoration for your needs.

In September, we found a damp patch of carpet in our basement and a slow leak in our HVAC unit…read more This spread to two rooms, damaging the carpet and big chunks of drywall. We called several emergency water restoration companies, but Green Planet Restoration was the only one able send someone out to access our situation that day. David, our field supervisor, thoroughly inspected the damage and gave us an honest and careful outlook about the restoration process. Optimistically planning on insurance coverage, but realistically expecting denial, he made sure that all work and costs were approved by us before and throughout the insurance process. Thankfully we ended up being covered, and David helped negotiate on our behalf. Olman, our project manager, was attentive and communicative. He kept us up to date with all the work and progress, and helped us coordinate with the workers we had coming and going for several weeks. The crew working on the house was excellent, too! Giovanni walked us through the work, and helped us when we wanted to make adjustments. We made some pretty drastic changes to our spaces, installing LVP in both rooms and painting the wall and ceiling a dark color in one of them. These big upgrades were easily handled. At no point did we ever feel like we were left hanging or out of the loop. Even throughout the payment process, with several hiccups with our insurance checks, they were kind, patient, and understanding. Green Planet Restoration and their team help make a nightmare of a situation much easier to manage. Thank you to the whole team!

From the owner: Green Planet Restoration Seattle is your trusted partner for a wide range of damage restoration…read moreservices in the Seattle area. Our licensed and certified team of technicians and contractors restores your property to its pre-state in minimal time. We not only restore water damage and fire damage, and mold infestations, but we also future-proof your property against other unforeseen disasters. We understand the urgency of property damage, which is why we offer 24/7 Seattle Emergency Water Damage Restoration Services. Our insurance coordinators also work directly with insurance adjusters in making the insurance billing claims as smooth and stress-free as possible.

If you don't believe me, read all other reviews, I didn't and paid price…read more... I hired them to do mitigation after water damage because nobody was available that day. After each day, I was checking on them and noticed that equipment was turned off (which should be working all night) and noticed bad smell of Marijuana in my house. Then I noticed broken blinds and dent on my new refrigerator. I called owner (Alex Sitnik) who told me don't worry we will take care of it. After 1 week they sent my insurance bill for 27k which my insurance didn't want to pay, because they overcharged. (They paid 23k) Then I started getting emails from this company asking to pay difference or they will put me on collection, I called Alex Sitnik and he said don't worry, it's just strategy to scare insurance. After a few months I got the same emails again, called Alex and no answer, a few weeks later I got call from collection.... Alex blocked me, My friend who new him called him and he blocked him as well. I Paid $3,500 to collection and never heard from Alex Sitnik again, please don't make my mistake!!!!

DO NOT USE THIS COMPANY! I know when flooding happens it's overwhelming but they are simply taking…read morefrom hardworking people . Unfortunately my wife and I have had our previous home that was 900sqf in California flood and that was about 4000 dollars for labor and equipment which was used for about 3 weeks and now one of our restroom floods which is maybe 100 to 200 square feet and with labor and about 4 days let's call it 1 week with equipment they want 8000 dollars . It looks like this is an on going issue where they say that the insurance company simply don't know what they are talking about according to this company . Look at yelp reviews to see how a lot of people have the same issue as I do . PLASE STAY AWAY FROM THIS COMPANY .

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

We were hearing water dripping sound from one of the wall near bathroom. I called Sean from SSWR…read more He was prompt to respond and came on the same day all the way from Tacoma to Lynnwood. He did a thorough inspection and assured me there is no issue. He had the the right set of tools to check the moisture content in the wall and had an infrared device to check if there is any leakage behind the wall. He volunteered to go to the attic and do thorough checking. Respect his hard work. Will be a happy returning customer if in case I face any damages related to water in my home.

Jack, the owner and technician, provided excellent service from start to finish. He was responsive,…read moreprofessional, and able to get us scheduled within just three days of our initial call. He also confirmed our appointment the same day, which was appreciated. On the day of service, Jack arrived early and even offered to help move a few light furniture items to ensure the carpet could be cleaned thoroughly. His attention to detail and commitment to quality workmanship were evident throughout the entire process. I would not hesitate to use his services again and highly recommend him to anyone looking for reliable and professional carpet cleaning.

We have some really old carpet that has been damaged by dogs. I thought it was barely salvagable,…read morebut Jack did an amazing job deep cleaning it. It looks totally different and smells so much better. Super professional as well. We'll definitely be sticking with him from now on and totally recommend.