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H2O Away

3.7 (17 reviews)
Open Open 24 hours

Services - H2O Away

Biohazard cleanup

Damage restoration

Mold remediation

H2O Away Photos

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3 years ago

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7 years ago

These guys were great. They responded and were on site within hours. They communicated thoroughly about what to expect and they delivered.

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Review Highlights - H2O Away

Working with Samantha and Taylor for the insurance and payment side was impeccable.

Mentioned in 6 reviews

Read more highlights

Certified Indoor Air

Certified Indoor Air

(1 review)

I'm surprised to see that Certified Indoor has not yet received a Yelp review. This company is…read moreexcellent - A+ for customer service, follow-through, and workmanship! I had the pleasure of working with Randy. We needed repairs done in our master bathroom, where the roof had failed, and left a huge mold spot on our ceiling. The spores had also spread over time, and left a musty smell in the house. Randy was very professional, showed up on-time for our initial consultation, and honest about his assessment. Admittedly, it took us a couple of weeks before we reached out to schedule an appointment (life happens!), and we were pleasantly surprised that Randy was unavailable due to business travel regarding mold solutions - that's a man dedicated to his job! There ended up being a scheduling conflict with the original work day, but Randy called us to make sure we would be okay with the slight delay. He still finished the work well within our time frame, and we are thoroughly happy with the results! The ceiling looks great now and there's no more musty smell in the house!

From the owner: Certified Indoor Air has been serving the greater Thurston County area for over 20 years. With our…read moreholistic approach to remediation services; we deal with all three areas customers are concerned about: mitigation (Moisture), Remediation (mold/stain removal) and indoor air quality restoration proven with testing making your invisible concern, visible assurance. We prioritize your satisfaction and value your home as if it is ours!

Aquamess Restoration - Water extraction in garage due to supply line burst from bathroom up above.

Aquamess Restoration

(16 reviews)

I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

We had Aquamess Restoration evaluate our property in University Place where my daughter and family…read moreis living. They were wonderful to work with, responsive, honest and diligent from scheduling to actual evaluation. Unfortunately, the work needed on the attic (mold remediation, ventilation issues, removing/installing insulation, needing a new roof or extensive roof repairs) was more economically feasible hiring an insulation company and roofing company. We really appreciated Artemio's honest assessment and advice. They are a trustworthy company and do not operate by taking on any job solely to make money. They want what's best for potential customers and customers!

Puget Sound Water Rescue

Puget Sound Water Rescue

(84 reviews)

Beacon Hill

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

South Sound Water Recovery

South Sound Water Recovery

(10 reviews)

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

We were hearing water dripping sound from one of the wall near bathroom. I called Sean from SSWR…read more He was prompt to respond and came on the same day all the way from Tacoma to Lynnwood. He did a thorough inspection and assured me there is no issue. He had the the right set of tools to check the moisture content in the wall and had an infrared device to check if there is any leakage behind the wall. He volunteered to go to the attic and do thorough checking. Respect his hard work. Will be a happy returning customer if in case I face any damages related to water in my home.

Servpro of Olympia - When a potential source of danger occurs, SERVPRO of Olympia is ready to clean up any bio-hazard situation

Servpro of Olympia

(4 reviews)

Cleaned 2 bedrooms, hallway, and stairs that had cat urine in spots. Explained different options…read more Can't say enough on how well the job turned out. A real pro !!!!!

During "Snowmageddan" 2/10/2019, we had a power outage In the Gull Harbor area. After two days of…read moreno power, I hooked up a generator outside the garage that had come with the house we had bought five years ago. After following exactingly, the instructions, I headed into the house only to be met at the screen door by billowing smoke oozing out. I ran back and shut the generator down, set breakers to off and, then called 911. * South Bay Fire arrived and made sure the fire areas were fully extinguished. * Fire personnel identified that three power strips became overheated, shorted and, caught fire. (Later, we learned from Shocking Difference Electricians, that the generator had been defectively repaired elsewhere and was putting out 420 volts.) * I called our State Farm agent and received recommendations for several fire cleanup and restoration services. I chose and called local Olympia's SERVPRO on Sunday PM and left a message. Within minutes I received a call back from Tom Fitzgerald, owner. Tom was highly empathetic and proactive with immediate steps he would take. True to his word, he showed up the next day. He assessed the damages and laid out a plan for the next two weeks. All through SERVPRO's servicing, Tom was extremely considerate and caring with our family. * I must say I'm in total awe. SERVPRO was so very responsive in providing help! In spite of the deep snow conditions, Tom and his crew rendered immediate attention and consistent follow up, day-by-day until the house was fully restored - back to normal. Tom seamlessly coordinated mitigations with our State Farm Claim Specialist (Jeff Albright) who was also, immediately responsive. When roads were too bad to travel because vehicles were going off the road, Tom kept constant outreach with us via text messaging and phone calls. We appreciate his genuine concern and personal care for us and our house. He consistently provided encouragement that things would get better. And, they have because quality-wise, one can't tell there were ever fires in the house. John & Naomi

H2O Away - damagerestoration - Updated May 2026

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