I like sports stores. Big 5 is the cheaper version of all the other big time department stores…read more Trust their sales because it's really cheaper. I didn't have any hard time finding what I needed when I got to this place. The guy greeted me and showed me immediately where to find the goggles section. Lady cashier was fast and personable. I was out in 10 minutes.

The customers here are always friendly and helpful this store literally has everything you need at…read morethe best prices

I came in looking for a wet suit off season and first a nice guy went asking around and came back…read moreto tell me it was low stock, then the shoe section guy for Saturday night was very helpful bubbly & friendly with me. Then there was Korbi! She went ABOVE AND BEYOND. She helped me try on a wet suit that was way too small & helped me get it off & then came to find me in the other section and found literally the only wet suit pants that would work. SHE WAS AMAZING and made me feel so comfortable amidst my poor timing of coming at closing therefore chaotic. She was even supportive when I lost my phone. Then Savannah was my cashier and she was so helpful with everything I was carrying, patient with me, let me run back & get my phone made sure I got the 20% off and so much more. GREAT HUMANS!!!

One of their larger locations giving that flagship vibe, REI Burbank is conveniently located with…read moreplenty of parking and shopping options in the Burbank Empire Center. Outdoor lovers rely on REI for the best gear selection available. With local competitors gone, REI is the only option now for good mountaineering, hiking, camping, cycling, running, rock climbing, and general use gear. Membership has it's benefits, and it is for life with an annual rebate to keep you coming back. The brand selection available here is absolutely all inclusive. From high end labels such as Patagonia to the house brand, availability for all price points is refreshing. Smart shoppers will look out for their sales and clearances. Often giving excellent opportunities to obtain the best for cheap. With a return policy that no others can beat, sometimes shopping elsewhere is ridiculous. A staff that is friendly, knowledgeable, and attentive shopping here is always a pleasure.

* 3 stars for the store * 5 stars for the employee that…read morehelped us with glove steaming! I wish I got the young gentleman's name because it seemed like he was one of the only ones in the store who 1) knew where things were 2) could perform an assigned task 3) actually help us out. The reason I am saying this is because we went to the cash register upstairs and the cashier was uncertain that the service was downstairs. Not a big deal, she radioed them and confirmed where we could go. Easy. We go downstairs and show that cashier the glove (brand new, just bought for christmas) and that guy did not know how to do the steaming services, which was also fine because he asked another staff member who helped us, HOWEVER, the first guy told us the cost of it (which there is no cost because after a certain price glove it is a free service). The second guy (bless him) corrected him and stated the price of the glove and why it's free. As the worker was breaking in the glove the other guy cashier asked him multiple questions about where things were, if they did certain services, if he could help this other guest. Honestly that cashier guy was doing NOTHING. This is all in the midst of our guy fitting the glove which consists of steaming and banging it with a mallet which could be dangerous! Just seemed like an unprofessional thing to do. Now maybe this guy was new so I'll give him the benefit of the doubt but seriously it seemed like he didn't even bother trying to figure it out on his own before turning the the gentleman helping us. All in all the service was great, he was knowledgeable and answered the questions we had! It seemed like there was a large selection of inventory and some decent sales. I would go back if I needed something from dick's specifically

The golf service was EXCELLENT! Mark Kim was super informative and also gave some tips in putting…read more Having someone with 40 years of golf experience is priceless. He changed the grip on my son's putter and even gave recommendations if we decided to upgrade. Glad we chose Dick's for our golf needs.

I stopped by this Sports Empire store to look at some of their Dodgers gear for my nephew. When I…read morevisited the store during the afternoon on a weekday, I was the only customer inside. When I entered, a worker greeted me and ask if I needed any help. I told him I was just browsing at their Dodgers gear and he told me where they were. The have a decent amount of different teams gears so you'll likely find what you want here. The price is on the higher end but it's official licensing. The store felt right at certain times because there are just so much clothing and apparel inside.

Sports Empire is a new sports/apparel store in Burbank's Town Center Mall…read more It is located on Level 3 near Sears.It opened recenlty (this summer), I didn't know about it but I was walking around looking for this kind of store. I was doing early shopping Christmas and I needed a Dodgers t-shirt for a gift. I stopped by and the store is big, very well stocked and organized, you can find gifts with all LA teams emblemas on, t-shirts, jackets, hats, pajamas, bubble heads, you name it, they have it. Prices are a tad high, but this is normal with this kind of merchandise. The selection was very good so I found what I needed. Customer service was very good, the gentleman working here was nice and helpful. Great resource, easy to find, easy to shop at. In and out pretty fast, pleasant shopping experience!

ANTONIO IS THE ABSOLUTE BEST!!! He is the lace master and got my son SET with shoes, perfect…read morelacing, in a hurry and the whole staff was amazing, LOVE YOU GUYS!!!! You saved my Christmas for my whole family!!!

This was in my top 5 worst big 5 experiences, and yes there have been many! I left a review last…read moretime about a Collect and how great they were but this time all she greeted me with was dirty looks. I was getting helped by a young man with blue eyes and light curly hair, i'm not sure of his name but he was the only highlight of this trip. I've never felt such one-sided animosity from someone I didn't even know. This girl must be delusional to think everyone is against her I hope her days get better and she should smile more she's be much prettier with a nice smile! Have a good day sweetheart and maybe learn something from the young man!

If I could give this Bike shop 10 stars I would! From the phone call to taking my Son to the shop…read moreto buy his first BMX bike, Tony and his staff gave me red carpet treatment. He answered every question I had, went over the features and benefits of buying an SE bike and made me feel like family. I can confidently say I'll be using Sunland bike shop as my go to for annual maintenance and grabbing a 2nd bike in the near future. Thank you Tony!

The owners of this shop are friendly, and provide great service to the local cycling community…read more Thanks for providing prompt friendly service, at reasonable prices. If they don't have it, they'll get it!

Very impressed with this place, Jess helped me out, she was incredible; very informative, kind,…read moreaccommodating and knowledgable. Found the perfect pair of shoes for my strange feet I will be back, thanks Jess! William

Amazing customer service! We arrived around 6:10 PM knowing they closed at 7, but Owen went above…read moreand beyond and helped us all the way until 7:30. He was incredibly patient, knowledgeable, and genuinely wanted to make sure we found exactly what we needed. The entire experience felt welcoming and stress-free. Owen took the time to answer all of our questions and made us feel like valued customers even though it was past closing time. Truly above-and-beyond service!

This place has a large selection of shoes as well as some socks, shirts, hoodies, and hats…read more It's nice inside.. always clean, organized, and well kept. The staff are great and are more than willing to assist you in your search for the perfect pair of shoes. The prices are good and very competitive. They usually have some sort of deal going on if you buy two pairs... mix and match, or get yourself a couple of pairs of your favorite shoes in multiple colors. They have a wide variety of shoes, including sneakers, running shoes, and even Dr Martens. Tip: Be careful when ordering online. I have large feet. Most of the time, they don't carry my size in the store, requiring me to order them online to be shipped. My last order was a little frustrating. I was considering deducting a star due to this experience, but... I am reviewing this location, not their shipping department or their customer service in another state. I had entered a promo code online for 20% ($40) off the total price if you spend "X" amount of dollars. Which, I added additional items to my cart to reach this amount. For some reason, the discount did not apply. I noticed and contacted customer service immediately. I asked if they could honor the discount and gave them the code but was told, with no hesitation or understanding whatsoever that they would not do that. I then proceeded to ask politely if they might be able to issue a gift card for the difference that I would use on my next order. Sounds fair... right? The answer was No! Needless to say, I was disappointed. Overall, it is a good find. I will be returning!!! Enjoy! #jsho

I've always thought of this place as purely a work shoe location so never come for any other type…read moreof shoe. However, I was in the need of some work shoes, so I stopped by when was quickly reminded upon entering the place that they have all types of shoes, just might be the nicest overall 'brick & mortar' shoe store in the area. The prices are fair, the selection vast, no high-pressure sales people, but they're helpful when needed. The stores paid out well and clean and organized which makes shopping g quick and painless. Also, plenty of parking.