Motor Team is the best used car dealership in the Bay Area hands down no question about it. The…read moreentire team from top to bottom are as professional as can be. Most of the time car salesmen get bad wrap because there are a lot of shady ones out there. This is not the case with The Motor Team. Everyone that's looking to buy a used car should give their inventory a look. They are genuinely good people who are looking out for their customers best interest. 5/5 Star rating well deserved, cheers boys.

They have cars listed on many car buying apps and I contacted them almost a week ago to get more…read moreinfo and never heard back after multiple emails and calls. Weird answering machine, idk it didn't feel legit. Car salespeople are always eager to contact you and sell the car so something felt off. Red flags everywhere, definitely feels like a scam. There's SO many 1 star reviews so if you're a first time car buyer please listen!

This review goes to Jesus & Allan thank you so much for walking me through the process of getting a…read morenew car. I always avoided a dealership because it can be a daunting experience, I've never felt rush or must buy right away but I did end up buying a new car from this dealership. This particular location has the best team to assist you, I will definitely come back here again. Thank you Jesus & Allan.

Another dissatisfied customer. Proceed with caution. We gave Mr. Aayar $9500 cash. He sold us a…read morevehicle with lots of problems. We're spending over $4000 to get it fix. DO NOT TRUST THIS BUSINESS

Shout out to Ramiro & Hugo! We have bought of 3rd car from them this past weekend. They made it…read moreeasy and very comfortable. so happy and please with their attention and help!! . We Always say we are just going to see what they have, but we always end up walking out with a new purchase!!! We purchased our first car back in 2016 a 2014 Escape. 2017 we welcomed our first baby girl together and decided to get a bigger car. we went to check out what they had in stock and trade in the Escape for our now 2015 Dodge Durango haven't had any issues. they made it super easy!!! We decided to came back since we totaled our 2011 Toyota. we were just going to look around, but we found exactly what we were looking for!! We didn't have to think about it twice. mileage was perfect, year 2019, test drove it, looked at the numbers, and let me you they made it happen, for our monthly payment. exactly in our budget. couldn't of asked for anything more.

Trust worthy/honest and direct with expectations. No hidden gimmicks, not even close to sketchy…read more We were in a time crunch and were able to grab our dream car in no time! Luis was extremely helpful! We will work with him again!

Took my mom to buy her first car and it went smoothly from when we entered S&R to the process and…read moreto driving the car out. Great customer service from Esmeralda and the Manager and their team. Thank you again for a wonderful experience

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.

Great people and atmosphere. I would recommend anyone looking for a Kia go see them. Thank youread more

4/28/2026 After all this time and after Concord, Dublin, and…read moreHayward all sending me away with an invoice that says "Unable to verify problem" and also treating me like I was some sort of crazy, I decided to look at the vehicle myself. Starting from the back of the car and looking at every possible inch of the car and thinking outside the box I popped open the hook and started looking very closely and to my susrprise I found plastic protective films that were left inside the engine area and even on the battery from when I purchased the car. Upon removing it all some pieces were even burnt which explained what was making me sick because this would be getting pulled into the cabin through AC. Heat exposure: Vinyl/plastic can melt or off-gas when exposed to engine heat. Odor / fumes: nausea, dizziness, or headaches. Heated plastics could contribute to chemical smells entering the cabin, especially through the HVAC intake. Improper service handling: If these were left after recent service, it suggests sloppy workmanship. Reasons it is usually missed Most dealership visits are complaint-driven, not full inspections. If you reported: "odor" "feeling sick" "AC issue" Techs often jump straight to: HVAC system cabin air filter refrigerant system ...without doing a detailed engine bay sweep for foreign materials. 2. Flat-rate pay system (big factor) Dealership technicians are usually paid by the job ("flat rate"), not by the hour. That means: They're incentivized to work fast Extra inspection time = unpaid time So unless something is clearly part of the repair order, it may get skipped. 3. Assumptions + bias Once one shop says "no problem found," the next shop often: leans toward the same conclusion looks for confirmation rather than new causes

CAESAR & HASH were incredibly friendly, attentive, communicative. Although we couldn't come making…read morea deal they did their best and were polite to show us their incredible selection of cars without any pressure. I highly recommend checking out Honda Hayward!

My son had issues with his driver side door. It's an old Civic that I had fixed up for his…read moregraduation. Had him come here for recalls on the car when I first gave him the car. Brought the car in and Paul Maloa helped us out. GREAT guy! Very kind, knowledgeable, professional, and prompt! We came in on a Saturday and he gave us a heads up in regards to possible delays because of the weekend. He kept us informed every step of the way! They had to first, find a way to open the door, then they had to figure out what was wrong and then, order the parts. Either way, the service was excellent! Very much appreciate the techs that worked on the car too! I'm in the industry, so I understand delays, but communication is key, and we were communicated to on a regular basis! Go see Paul if you're having issues with your Honda!

The car was great but with my excellent credit 800+ they tried to give me a predatory 15% rate…read more Only good if you are buying

Our nonprofit in Berkeley got a small Grant to purchase a vehicle to distribute meals to homeless…read morepeople in our city. After looking online for several days I came upon Elias motors website. Their prices were very competitive with the other listings I saw but I could tell the quality of their vehicles was better than most. When we arrived we were greeted immediately by Nikki who took a lot of time and answered a lot of questions for us. In the end we were able to purchase two vehicles, which is what we really needed. So far we are very satisfied with the vehicles. They run great and have apparently been checked thoroughly. Everything was as advertised and more. In the end they reduce the price which enabled us to get two vehicles for just a little more than we were planning to spend for one. They were very kind and down to earth. I would definitely recommend them if you are looking for any kind of commercial vehicle.

Mona is such a treasure! She consistently goes above and beyond to make things right. It feels like…read moreI am coming home when I come in, as she always greets me warmly and treats me like family. Have to say, she is the main reason I have stayed loyal to Hayward Mitsubishi the past 6 years.

I have been calling the service department for two months have left probably a dozen voicemails…read more Nobody picks up the phone. Nobody calls back. It's almost like the business is closed. Please consider purchasing another manufacturer vehicle. The only other Mitsubishi dealer is in the valley. So for warranty work, you will be stuck with this dealership. Unfortunately, you can't get a call back. Highly recommend not to do any business with anybody who can't pick up the phone or call back.

Terrible the owner tried to accuse me of wrecking there Toyota sienna minivan the bumper flew off…read moreon the freeway I called them to let them know response when I returned the owner immediately called the police to try and sue my insurance company I assume, police came and said there was know evidence of a car accident which there wasn't any car accident the dam bumper just flew off while on the freeway go there at your own expense

SCAM - LIFE THREATENING ISSUES NOT DISCLOSED AT PURCHASE…read more I purchased a 2007 Lexus RX 400h from this dealership on 12/08/24, and it has been a complete nightmare. Shortly after the purchase, the car developed severe problems, leading to a dangerous breakdown during a road trip with my family. The vehicle shook violently and became unstable, especially downhill--clear signs of serious issues with the braking system. Five warning signals lit up, forcing us to stop immediately. After having the car inspected by a reputable mechanic, it was confirmed that: Warning codes had been cleared prior to the sale. The ABS system is non-functional and the rotors are severely damaged--issues that did not develop overnight and were clearly present before the sale but impossible for us to notice regarding the wheel and system positioning. The ABS actuator requires replacement (3K repair = half of car's value), and this critical defect was never disclosed. This dealership's failure to disclose such dangerous mechanical problems is not only unethical but likely a violation of California's consumer protection laws, including the Song-Beverly Consumer Warranty Act. Selling an unsafe vehicle without disclosure is completely unacceptable. Avoid this place at all costs--they clearly prioritize profit over customer safety and integrity.

My husband and I had the best experience at Subaru of Hayward. From the moment we walked in, we…read morefelt genuinely cared for. The team went above and beyond--opening doors, communicating clearly, and making us feel valued, not just like another sale. We had a completely different experience at the Subaru of Fremont location, where the energy and customer service were disappointing. In contrast, everyone in Hayward was welcoming, attentive, and eager to help. A special shoutout to Pac, who sold us our vehicle--he was incredible. He answered all our questions, addressed every concern with patience, and made the entire process smooth and pressure-free. We also appreciated Vladimir, the general manager, who was very kind and professional. Overall, we highly recommend this location--especially if you can work with Pac. Truly an outstanding experience.

It baffles me that in this day and age something so simple like an oil change could still be done…read moreso poorly, especially by a Subaru Mechanics, even when you specifically ask them on not overfilling the oil during oil change they still manage to overfill it. Why because you are just another number to them and they don't care. And don't even get me started on constant hidden fees that their service advisors hide, they tell you one price, but you will end up paying 200 or 300 more. For all sorts of disposal fees, even when you ask to grab the disposable product with you.