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    Ask the Community - Frontier Internet

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    Verizon

    Verizon

    (17 reviews)

    I don't recommend this location to nobody. We spent 40 min just waiting when the staff open the…read moreaccount to get the home Internet and as the result they have no idea how to do it. The staff is clearly lack practical training and basic product knowledge, which made it difficult to resolve my issue efficiently.

    I do not recommend this store to anyone…read more I ordered an iphone, they told me it was back ordered and it would arrive in January. Then i get a notification the order was canceled. turns out it arrived to the store, no one called me, no one emailed, no voicemails. turns out they sold the phone that they had gotten in. i called this morning to figure it out, spoke to an employee, was told to come into the store by 5 pm as they had a different phone that i'd be ok with. waited for 45 minutes, no one said "hi welcome in". come to find out, this isn't a real verizon store, this is a cellular sales store. i finally got someone's attention for them to tell me it would take 2 hours to back up my phone. why wouldn't you tell me this the last time i was here so i could prepare? i then try to cancel the entire order, as id like to deal with someone who is actually competent. the sales man says he can't cancel it? that I have to call verizon customer service to cancel it. i've now been on the phone with them for 45 minutes. 1 hour, 30 minutes spent in the verizon store trying to cancel an order. you should be ashamed of the staff and service here.

    Frontier Internet - telecommunications - Updated May 2026

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