I wish there were an option for negative stars!!! Do not waste your time with this store. I went…read moreinto the store on February 3 to either upgrade or file an insurance claim because my camera and phone were cracked. I explained to the salespeople that I was leaving the country on February 7th and needed the phone ASAP. They told me there were no phones in stock, but they could order a phone, and I could have it by February 5th. I did not hear back from AT&&T today, so I checked the tracking. The phone is supposed to be delivered on February 9th. TWO DAYS AFTER I LEAVE THE COUNTRY!!!!!!!!! I contacted UPS..."nothing we can do", I contacted AT&T by phone, "nothing we can do", I went into this store, and the guy sitting at his table never stands up, I tell him my problem, he says, "nothing we can do". This guy never even asked me for my tracking, account number, phone number...ZERO concern about the predicament that I have been put in.

This store's #1 salesman appears to be a total crook. Promised me a variety of things that he…read morepromised would save me money and just ended up being more expensive. Someone came in with the same problem while I was there. Now ATT won't make it right. AVOID, AVOID, AVOID.

After my MacBook bricked and would not turn back on, I first tried bringing it to UBreakIFix. After…read moreweeks of delays and false promises, UBreakIFix told me that the logic board was damaged and as a result, I would need to pay for a replacement logic board, screen, and keyboard. In addition, my data would be unrecoverable. So, after doing my own research into logic board repairs for my specific model, I learned that it was possible to fix my MacBook and recover my data. So, after searching for local specialists, I found ThinqMac. My first conversation with one of their employees immediately made me feel that I was in good hands. The gentleman corroborated a lot of the information I had found out through my own research. The technicians ran some tests on my computer and eventually sent it out to a company that specializes in logic board repair. In the end, after being told by UBreakIFix and Apple that my data was unrecoverable and my computer would never turn on again, the folks at ThinqMac proved them wrong. My computer has been as good as new for the last 4 months and I was able to recover my data. Don't waste your time anywhere else, the folks at ThinqMac know what they are doing. Thank you again!

Incredibly helpful, and provided fantastic customer service! Thinq Mac is great!! Extremely…read moreknowledgeable and laid out all my options and also offered excellent advice. HIGHLY RECOMMEND. The next time I need help, I won't go anywhere else, very glad I found them.

I walked into this GameStop today at 6:30pm today on Friday 8/21/2026 to ask about Amiibo…read moreavailability. The caucasian female (I don't know her pronouns) told us inside that she's shutting down soon even though the window says the store doesn't close until 8:30pm because she has been working 16 hours. I work 16 hours at my job all the time. That's how I've been able to spend literally thousands at GameStop on games, consoles, peripherals, and collectibles. I then ask if Chris is working and she instantly gets an attitude and proceeds to air out the dirty laundry that Chris was fired due to stealing (I have it all on video) I also have Chris's info and will be forwarding him this video as well. I never even knew Chris was fired from GameStop until today. Now every job I've ever had you DON'T talk smack about a former employee to a room full of other customers. That is unacceptable and unprofessional. I then ask for her name and she refuses. You can even see on video where she detaches her name tag from her lanyard. She then even threatens to call the police, even though I have the entire interaction on video. I will never step foot in this GameStop location ever again and I will also tell my friends, family, and co-workers which is many.

One of the employees, Christopher, ruined my experience. He seemed irritated that i was making a…read morepurchase. This was followed basically slammed my switch games on the table, poorly ripping the price sticker off (leaving residue), and letting one of them hit the floor. These were supposed to be new games by the way and he was treating them like last night's dinner. Hope that guy gets a pebble in his shoe that never comes out.

These guys is quick and trustworthy. Jaq really good guy. Thanks for repairing me old laptop.read more

After Apple Store's self proclaimed "Genius" Bar folks lied to me about my iPhone being…read moreunrepairable and needed to be replaced, Mobile Rescue in Norwalk just fixed it for $125 saving my $800-900. Gabe was the gentleman at Mobile Rescue in Norwalk (on route 7 near Wilton boarder) who fixed it and did an outstanding job. He also fixed a camera lens for free. GREAT to have Mobile Rescue in the area, and SHAME on Apple Store for outright lying I know Apple wants to sell phones but not all of us have $1k spare change sitting around.

My daughter and I ran to the store to reactivate my daughter's gizmo watch that the company phone…read moretechnical help for hours could not figure out. Jermaine was so helpful and knowledgeable that he spent time to figure out the problem. We really needed it fixed for a camp trip the next day and he assured my daughter he would do his best. After no time at all he fixed all the issues, and my daughter was so relieved. Thank you, Jermaine, for all your help and you saved the day!

A phone that was fraudulently added to my account by someone tapping into the WiFi of the Verizon…read morestore while I was in it and removed after no small effort on my part just popped up on my current bill! This problem was fixed months ago! The virtual assistant told me I had to put in a fraud claim! I told it I wanted to go to the store to speak to a human being. When I used the " look up Verizon Store by Zip Code, it lost its mind and the site crashed! I am beyond disgusted!

Went in to upgrade my husband's phone. They kept me in there for an hour and a half as they tried…read moreto figure out how to order it. Kept pushing me toward another phone which they must have had in stock. All kinds of charges, "it's not really free", have to upgrade to another plan, can't upgrade this phone number. My husband went in and got annoyed. He canceled the order and called Verizon. They are shipping the phone directly to him. No upgrade, no charge, no issue with phone number. Stay away from these resellers and go directly to Verizon. Have no idea why Verizon allows these stores to employ the strong arm tactics and lies.

I ended up in this Verizon after having to leave the one on Westport Avenue due to bad customer…read moreservice. Brandon was so helpful, I will literally drive farther to this location from now on because I'm so grateful for his superb customer service compared to the other store!

Customer service via phone and the T-life app were unhelpful…read more Carla, professional and quick, organized people by their needs. Another rep initially helped me, but Carla confirmed I was assisted correctly and helped with my payment and receipt, which phone support couldn't do or explain.

The best! Great customer service and the workers try their best to help you. Thank you George for…read morethe help! I'd recommend this location.

Thank god for for George's. When Directv let me down and made me wait three days for a service…read morecall. George's jumped in and saved the day by coming by the next day. The technician was professional and immediately fixed the problem. These guys are great. Thank you.

No interest in performing service. No callbacks. Disappointing. Trying to give business to a small…read morelocal operation and came up frustrated.