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    Frontier Internet

    Frontier Internet

    (2 reviews)

    If you are thinking about getting Frontier Internet, you need to get all the information you can…read morebefore having it installed! There are hidden fees they didn't tell me about, if or when I might cancel! They didn't mention that when you cancel, they are going to charge you a $50.00 RESTOCKING FEE! Also, make sure if you cancel and have to return their equipment that you save the Tracking number for the items, I canceled on July 16 2025, a month later the emailed me and said that I still owed them $147.99, when I finally was able to talk to a person, she told me I stilled owed for the last month and I hadn't returned my equipment, thankfully I still had the UPS receipt and gave her the tracking number, so that dropped to bill down to $97.99! I can't understand why they can't get this all together at one time instead of doing over a 2-month period! I certainly do not like the way FRONTIER does business, and I will never do business with them again!

    Frontier sales agent lied to me, claimed Frontier service would be $10 less per month than Spectrum…read morefor high speed internet and land line phone service, permanent email address. 1. Frontier does not offer email service. 2. Frontier was the exact same cost per month as Spectrum with mobile phone service included from another carrier, currently provided by Spectrum. 3. Frontier billed me for 2 months, $185, when I cancelled service after 3 days and disconnected their modem. 4. No legitimate customer service is available at Frontier phone lines. Not one single Frontier representative informed me of the reason my account was billed two months, because porting the land line number back to Spectrum from Frontier in their minds, justifies billing me for two months, and sending my delinquent payment to collections, rather than serving the customer, with appropriate billing for 3 days of service provided.

    Frontier Internet - telecommunications - Updated May 2026

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