Please DO NOT hire Jermiah and this company. He is VERY unprofessional , dishonest and won't even…read morediagnose the issue but he will lie to you to draw the money. I'd very bad experience with him, he didn't even diagnose the issue the water was leaking the garbage disposal, he just lied that he stoped the leak under the kitchen sink that takes only 10 minutes to stop but he didn't stop the leak and then he was lying that we had multiple leaks which he didn't tell anything about it. He is totally lier, very unprofessional and can lie anything to suck your money. Please don't hire him.

Fantastic company, nice guy, great deal, on time & works fast & quality!…read more I highly recommend this company!

Scheduled an appointment for 1 o'clock. Heard nothing back. Called at 3:15…read moreAnd got nothing but excuses. This was my only day off this week so I have to wait until next week to get someone else out here. A phone call would have been nice but I guess their phones are broke. Poor customer serviceI do not recommend them.

These guys are phenomenal- professional, quick, reliable and honest. Using Great Western has…read morerestored my faith in the service industry! We have been using them more and more for both big and odd jobs and have been very pleased with the service from the different technicians. Keep up the A++ work, Great Western!

Isaac came to our house to share how the whole house fan would work in our house and provided all…read morethe information needed for us to feel comfortable moving forward. He was able to communicate with his manager quickly to close the deal and schedule the install just a couple days later. Rylie and Kyle were the techs who installed our whole house fan. They were professional and proficient. We have loved pulling in the fresh crisp air first thing in the morning and can't wait for it to cool off more to use our whole house fan more frequently.

Quality job from start to finish! Gabe helped us with options for our mini split. Zac and Tony…read moreled the install. They were friendly and knowledgeable. The electricians found the best way to run the wiring from the breaker box to the components. They finished by early afternoon and left everything neat as could be. I had questions after they left and they returned my call right away. We couldn't be happier

During the recent freeze in Denver, we had some pipes freeze and burst. Unfortunately during this…read moretime, we also lost our daughter after a brief illness. When we call Metro, first the guy proceeded to lecture us for letting the pipes freeze, and then when we mentioned our heartbreaking loss, he said "everyone has a story". I couldn't believe how calloused and curt he was. We do not recommend this company at all.

I rarely do reviews but I cannot recommenced this business enough. Efren is very profesional and…read morethe best at what he does. Very efficient and easy to communicate with. I am very happy with his job performance And will definitely recommend to all my friends and family.

Great professionalism even though they were too far out in scheduling, they still made time to look…read moreat my job and give input

Best company that I have ever used. Highest quality work at great price and done when needed.read more

The high-level alarm on my septic tank system triggered a few days ago. The alarm is in our…read morebasement storage room and lets the homeowner know that the septic tank pump system is not functioning properly and will most likely result in sewage waste to back up into the house. I called Douglas County Septic and Adrian arrived the next day. He examined the two 750-gallon tanks, but of course focused on the liquid tank where the effluent pump, pump float and high-level alarm float sensor is located. The 27-year-old pump was operating at a minimal level. Adrian removed the existing pump and temporarily installed a pump he had on hand and his temporary pump worked like a charm. I did not realize that our 27-year-old pump, float and alarm float were way past their 10-15-year life span. Adrian removed the temporary pump and installed a brand-new effluent pump, new pump float and new high-level alarm float sensor. He also removed the 2" rubber coupling and installed a 2" union to be county code compliant. Instead of securing the pump float and high-level alarm float sensor to the 2" effluent pump pipe, he secured the floats to a smaller diameter PVC pipe that stands adjacent to the 2" pump pipe. His rationale was that if the floats ever fail the service technician can pull that small PVC pipe with the floats out to service rather than disconnecting and pulling the pump. Adrian also advised me to have an electrician bring the electrical connection housing up to county code. The current electrical setup allows mice and water runoff to enter the electrical connections. I have an electrician coming to my house next week for other work and will ask the electrician to bring the electrical box up to code with a sealed and dry box. Thank you, Adrian, and Douglas County Septic - wonderful job!!

Douglas County Septic Pumping did the pumping job as planned. I given the price for pumping my…read moresize septic tank. They forgot to tell me of their additional standard $200 for finding and digging out the lids. My job was scheduled for the morning. It was delayed until afternoon while they handled an emergency. I could not be home at that time and they were willing to do it without me around. They are company that is willing to take care of emergencies. And they are willing to do the pumping when no one is around. Except for neglecting to tell me about their standard additional $200, they did a good job.