Needed an emergency sewer cleanout and called this company and left a message. I received a call back within two minutes and they arrived within an hour and took care of the problem. I've hired other companies over the years for both personal and rental properties but never received service like that. read more

Got the job done. Somewhat less expensive than Roto Rooter. Small company, four plumbers.

Excellent experience - job well done. Professional, courteous, friendly. Highly recommend.

I greatly appreciate Drain Doctors' integrity. I asked them to come clean three potentially problematic areas due to concerns about the recent rains, including the drain in a basement stairwell and two slow-filling toilets. After his inspection, Christian told me that cleaning the drains and toilets wasn't needed, to hold the toilet handles as they refilled, and if I was concerned about potential flooding in the basement stairwell, my money would be better spent getting a portable sump pump. Thre was no charge for the call, which, by the way, was less than an hour after I spoke to dispatch. We could use more honest businesses like this. read more

I called out Drain Doctors to solve a sewer backup problem in my basement after another company (rhymes with Brion) failed to solve the problem and charged me 3 times what Drain Doctors charged me. Drain Doctors were professional, courteous, timely, very reasonable, and corrected the problem! Highly recommended! read more

My kitchen sink was clogged so I called to see if they had time available appointments. I had to leave a voice message and received a call back within 10 minutes. They said they could be at my home within the hour and were there within 30 minutes. Donnie assessed the issue, got his tools and was finished within another 15 minutes. Donnie was genuinely nice, courteous and professional. He explained the issue and that is anything else was needed that there was no extra charges on nights and weekends. 5 stars all around! read more

I Will only recommend and use this business for all draining needs. 1st class team and I know they value serving the community with integrity. We had a significant pipe issue diagnosed and fixed within 2 minutes. This is not to add pressure on Drain Doctors but they deserve acknowledgment for their deeds. read more

Thanks to Riley, the owner for calling back promptly, arriving a moment early for appointment & making a quick drain clean up since govnmt worker at WMApts Windsor was "unable to". I appreciate polite all American service! Bless this locally owned company by calling them for your plumbing needs, as they did me! read more

We had what we thought was a dishwasher drain clog. Drain doctors came out the same day we called (right before Christmas, no less!). The problem ended up being the dishwasher itself and not the drain, so they didn't even charge us because they couldn't fix the problem. Fantastic experience! read more

Our basement started flooding on a au night. Sewage backed up into our basement tub and water was all over the floor, we couldn't stop it! I called our plumber who said to call Drain Doctors for immediate response. I called, they were here within the hour and only took 30 minutes to take care of the clog beneath the house. Kudos to Christian and the team at Drain Doctors! read more

Our kitchen sink (!) clogged on Friday afternoon . . . apparently it doesn't like chunks of pork, even after chewed up by the disposal. After I opened the cleanout plug in the drain line under the sink and snaked it with a 25' snake attached to my 3/8" drill and having NO success, I began looking for a plumber. I spent a bit of time reading reviews, finally settling on Drain Doctors. I called around 7:30 a.m. on Saturday morning. Within an hour, as promised, "Joel" arrived and went to work. He brought in an electric snake and ran about 60' of line out before he cleared it completely, saying he felt several obstructions along the way. I had an issue just waiting to happen I believe, and my last little bit of pork gristle was the straw that broke the proverbial camel's back. Just for good measure, Joel continued until almost 80' of snake had been paid out. He said he has been in the drain clearing business for 42 years; I believe it. His little machine cleared my drain in about two hours, all told. As good as that story is, the best part was the reasonable cost. His total cost was $115, about as reasonable as anyone could expect for a plumber to show up on demand at 7:30 in the morning! WOW! Need a plumber? Call Drain Doctors! read more

Our kitchen sink was blocked on both sides. They came out at the time he promised and gave me alot of good tips of what to use and not use in my sink and dispoal. Very polite and great service! read more

Donnie to the rescue! As a self employed property manager I have been using Drain Doctors for at least 25 years. I have never left a review (shame on me). On my personal residence (I have an old house with an old tree), I have to have regular drain cleanings due to the roots. Yesterday the sewer backed up... gross. Donnie came out very quickly and worked his magic. Great pricing as always. Donnie was engaging, personable, skilled and very respectful of my property. What a great employee and asset to Drain Doctors he is! Thanks for always getting it right! read more

If you have a clog in your plumbing system, these are the guys to call. I had two companies tell me that my sewer line was broken, could not be cleared, and must be replaced. The Drain Doctor came in, cleared the line, and gave me a video recording of my sewer line showing no more clogs nor breaks. For $150. It was a Friday and set the tone for a great weekend. I suggest you call them first rather than third like I did. read more

I have always had excellent service from Drain Doctor, and prices are competitive. Very reliable.

Our kitchen sink had a water backup and leak problem. I called at 1:10 p.m. on a Saturday. Joel had it fixed and was on his way well before 3. The price was reasonable. Joel was personable. Highly recommended. read more

20 minutes to kickoff and the basement kitchen sink is spewing sewer water everywhere. Omg! Who u going to call? After making the serious mistake of removing the drain access plug and getting a face full of sewer water I called these guys. The team arrived very promptly with extra points for doing so during the bronco game and took care of business very professionally and quickly. They were clean, courteous, efficient, and had good sense of humor. In and out in under 30 minutes and cleaned up a real mess. At the point I called money didn't matter but the price was surprisingly reasonable for a Sunday afternoon bronco game emergency call. Well done and highly recommended. read more

like others, I started with the wrong company first to get my toilet blockage fixed. like others, the other company also tried to tell me that the only way to fix it was to spend over $12000 to fix the entire house - for one toilet. I called these guys, they came out quick and diagnosed the problem and took care of it. they did let me see pics and advised that I should think about doing some repiping - but not the super hard sell of the other guys. and gave me a reasonable quote to do the work where I didnt need another mortgage. definitely calling them FIRST if I have any other issues due to their professionlism and great service! read more

Joel and Drain Dr. Saved our weekend!! Old house and clogged drain Knew exactly what was needed and within an hour it was fixed. Would call them anytime Thanks read more

First off I have got to say, Joel is an absolute God send! I own a three chair salon, and recently got two shampoo bowls installed. The plumber who installed them did a horrible job. He was not from drain doctors, so I should've known better! ‍ after only one month of them being used, they completely stopped working! Joel came in and took a look for me and walked me through the process of getting them fixed, making me feel important and stress free. THANK YOU JOEL! read more

I called to have a clog fixed in my kitchen sick. The technician came to my house got under my sink and when unscrewing a pipe broke one of the pipes. The pipe was not in good condition and I had no issue replacing the broken pipe. However upon repairing the broken pipe it seemed like another separate pipe was damaged when the drain was being snaked. After fixing both broken pipes at our own expense I called to let the company know that the original issue of the sink being clogged was still present. The gentlemen, Joel, on the phone asked me how it was even possible for the technician to break the pipe because they go in xy way to snake the drain. I told him I didn't know because I was not a plumber. He said he would have to get his technicians side of the story ... in reality I just wanted to have the clog which was my original issue fixed. What side of the story? I wasn't asking for compensation of my piping, I just wanted the clog (which I was being charged for) to be fixed. After having my piping ruined, being called a liar by Joel on the phone he hung up on me when I was upset. Would NOT recommend this company. Very poor unprofessional service. Well ... not service, because my drain is still clogged. read more

Probably the best experience I've had with a plumbing company. Riley was efficient, nice, and super speedy. Definitely would recommend.

I was very pleased with the Drain Doctor! I called that morning to tell the receptionist that I had a back up in our house and she said they would be right out and within an hour Joel was here fixing the problem! So thankful that they were so friendly and reassuring everything was gonna get fixed! Thank you for your service and I will definitely use you again! read more

They've been great and quick to respond and take care of the issue. Prices are reasonable. Friendly and professional!

This company is HORRIBLE! They came to my house to fix a sewer drain issue. I had asked for the line to be jetted out and he went in with a snake and made the problem worse. Charged us $125 for something we didn't even ask for. Also every time I tried to set up a new appointment, they either didn't answer their phone or didn't even show up! Scheduled twice with Riley to come and camera the line and both times did a no call no show. I would NEVER recommend this company to anybody and I hope everyone finds someone else for their plumbing issues. Totally frauds. read more

AMAZING service and price even on a Saturday morning!! I have used multiple plumbing companies and roto rooter companies due to the multitude of trees (or whatever clogs a pipe). I used to spend a couple hundred each time, last year they charged me over $400 to unblock the pipes. My employer called the Drain Doctor one time and that is how I learned about them. I called Riley this morning and by 11 am on a Saturday my problem was fixed for less than $120. I will never call the other local plumbers again! Thanks Drain Doctors... read more

I have used Drain Doctors multiple times over the years and have always been pleased. They are on time, efficient, friendly and charge fair prices. I would highly recommend them. read more

The first time I called Drain Doctors, they were quick and fixed my drain issues pretty quickly although did I thought the bill was a little high. $230 to have the mainline jetted and cleaned. It has only been a little over a month and my drains are backed up again. When I called today, they weren't able to look up my information. I don't think they have an effective method (a computer) for looking up customers information and paid invoices. I was accused of not paying my bill even though it cleared my account several weeks ago! Also, I called at 8 am this morning and he said they would be there by 11am but did not show up until after 1pm and never called to let me know! I don't think I will be using them to fix my drains again. read more