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    Fristick's Steam Klean

    1.0 (1 review)
    Open Open 24 hours

    Services - Fristick's Steam Klean

    Carpet cleaning

    Re-grouting

    Grouting

    Fristick's Steam Klean Photos

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    7 years ago

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    Empire Today

    Empire Today

    (106 reviews)

    I probably would NEVER use Empire again if just for the simple reason they can't give you a better…read morearrival time window for your install...I live an hour away from a completely empty house that I'm having carpet installed in and I have to sit in and empty house (NO FURNITURE) for 10 hours...yep a 10 hour window they give you. Can I leave to get food or will I miss my install? NEVER AGAIN. Do better Empire.

    Picked carpet and flooring, paid deposit and set date for installation. Hard wood flooring on…read more5/18/26 and carpet on 5/19/26. The hard wood installation was great! 5/18/26 a phone call from installer stating they were 30 minutes away. Showed up 20 minutes later and introduced themselves, little hard to understand, but explained everything. Did a nice job and cleaned up. The following morning 5/19/26 the promised day of installation of carpet I received an email at 8:00AM that they had canceled my contract and wanted me to confirm a new contract for a 5/25/26 install date. I called the salesperson and explained that was not acceptable. He made some calls and got the install changed to 5/20/26 and later got an email changing the contract to 5/20/26, I approved that date. 9:00AM on 5/20/26 I get a call from the installer stating he was picking up my carpet and would be there soon. He arrived and showed up in a beat-up van and wasn't very happy. I asked where his crew was and he said it was just him. He looked around and said "there's furniture that needs moved, I only do empty houses" and left. That's where I am now....

    Sullivan Quick Floor Install

    Sullivan Quick Floor Install

    (1 review)

    Nothing quick about this company. I write this in hopes that others will not experience the stress,…read moreproperty damage, delays and overall turmoil that Justin's dishonesty and overall lack of organization, professionalism and skill caused during a kitchen renovation. Most concerning is that Justin blatantly lied to us continuously and either didn't show up when he was supposed to be here or showed up hours late causing our work to be impacted and schedules to be disrupted. He will send fake or old photos and excuses without a care as to how it affects others lives. Honesty you would've fared better if you were honest and said you overbooked yourself instead of selfishly telling untruths. Justin's scope of work was clear and precise, however his performance was sloppy and substandard. He was disorganized and so ill -equipped to the point he would use our tools and material or we would have to pick up items in order to keep him on task. We provided drop cloths and yet he was careless and damaged our furniture and finishes during drywall and painting. His cheap paint damaged our ceilings which will be a costly repair. He is not qualified for certain tasks. Simple electrical wiring was completed incorrectly repairs and rewiring was needed to make safe. We were patient and forgiving and routinely made accommodations however his nonsense reached a point of saturation. We have and will occur expenses due to Sullivan's substandard, incorrect, and unsafe work which will require repairs and replacements to be made safe, functional, and correct the damage. When you are working in someone's home, especially a kitchen, which plays a crucial role in day to day life you should be highly respectful and aware of the importance of your role and responsibility to your client. We have given him the opportunity to make things right however he has chosen not to do the right thing which at minimum would be an apology. Additional action will follow. We didn't get to the point where we could see your flooring skills but i think it's best to focus on flooring in your business name and not cause such damage to your clients and your reputation.

    From the owner: No matter what kind of floors you want for your home, Sullivan Quick Floor Install can install them…read morein no time. We provide flooring installation services in and around Washington, PA. Our flooring specialists will never cut corners during the installation process, so you’ll get results that last for decades. Get in touch with our flooring company now to speak to a member of our team.

    Fristick's Steam Klean - carpet_cleaning - Updated May 2026

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