Responded and kept appt as scheduled. Priced extremely fair. Placed a brand new dryer vent through…read morebrick wall. Would definitely consider hiring him again for any future jobs...and im sure we will need many.

Josh has done several jobs for us, he does awesome work! He's mounted three TVs and four ceiling…read morefans and a couple other odd jobs. Lori Lori

Really great result that we did not expect. Grout was quite dark…read moreand other cleaning techniques failed to revive. This did the trick and brought back the off-white grout lines that we had when the floor was new. Well worth the quite reasonable cost. Very diligent employees!

I had my shower cleaned a few months ago. I followed the instructions and did not use the shower…read moreeven for a few extra days later (10 days). After 2 weeks, the grout started to come off and have called and left 8 messages since December and not a return call or text or anything. Now the grout has spread throughout the shower coming off. MIKE A......I just saw your review too and looks like this may be happening to many others which is why he won't return any calls. I'd say call Better Business Bureau-----that's my plan now since Brad refuses to get back to me to correct the issue as any good business would do. Tina R.

We had ceiling and wall damage due to rain mitigation. We called them and they called back within a…read morefew minutes.

Wil from Restore It talked to me on the phone about the details of my problem. He ended up…read morerecommending I try something on my own, and then call him if it didn't resolve the problem. Most contractors will tell you that what they sell is exactly what you need, whether or not it is. I respect that these folks cared more about whether my home was cleaned properly than whether they made a buck doing it.

This got really weird really fast after I posted this review…read more John called me the next day, having figured out who I was - to complain about the "bad" review I had written. I had actually given him 4 stars because of the quality of the work, deducting one because of the hose length situation. I don't know on which planet a 4 star review is a bad one, but yeah. He was *really* upset, claiming that nothing I had said about the hose situation ever happened because the bulk of his business was actually apartment buildings and hotels, so *of course* he had had plenty of hose. He denied asking to go through a window - and among a couple of other strange claims, he actually tried to tell me that *I* had told him to stop cleaning my hallway halfway back! Seriously?? We went back and forth, and the upshot was I asked him to come back. I was disappointed that his first available appointment wasn't for a week or so, and then he said h

John and his team do a wonderful job with the carpets and especially the tile. Recently I had him…read moredo a concrete floor which looked brand new when he was finished! I have used him for 2 years in my restaurant which has many high traffic areas. They are trustworthy and efficient. Thank you:)

second time posting first was 8/25. the problems continue just paid contractor. $400 to frame and…read moreinstall properly a quality door only 3 years old liter we had it gorill tape it at just 2 year old. have to replace entire bathroom vanity due to the trap never secured and no Ron we store nothing under plumber just simply forgot this will cost me $400 plus, not to mention the hundreds of dollars replacing LED ceiling lights lasting 2 months to 2 years only should be long lasting

If you need hardwood floors refinished, DO NOT use this company. Did such a poor job on my older…read moreoak floors, that i had to hire another HW floor company to completely resand and re-do my floors. 2nd company did great, floors are now perfect, and their quote was 1/3 less than Express Flooring also. This company may do ok with vinyl or laminate, but has a lot to learn still about older HW floors

Great work!!! Dependable, cleaned up, and took their shoes off every time!!! Very nice guys and…read morefinished everything beautifully!!!

The work was great I just wish the would of finished it for my parents. There was maybe an hr worth…read moreof work left to do. Never finished. Been 2 years Never pay a dime till the job is done.

I probably would NEVER use Empire again if just for the simple reason they can't give you a better…read morearrival time window for your install...I live an hour away from a completely empty house that I'm having carpet installed in and I have to sit in and empty house (NO FURNITURE) for 10 hours...yep a 10 hour window they give you. Can I leave to get food or will I miss my install? NEVER AGAIN. Do better Empire.

Picked carpet and flooring, paid deposit and set date for installation. Hard wood flooring on…read more5/18/26 and carpet on 5/19/26. The hard wood installation was great! 5/18/26 a phone call from installer stating they were 30 minutes away. Showed up 20 minutes later and introduced themselves, little hard to understand, but explained everything. Did a nice job and cleaned up. The following morning 5/19/26 the promised day of installation of carpet I received an email at 8:00AM that they had canceled my contract and wanted me to confirm a new contract for a 5/25/26 install date. I called the salesperson and explained that was not acceptable. He made some calls and got the install changed to 5/20/26 and later got an email changing the contract to 5/20/26, I approved that date. 9:00AM on 5/20/26 I get a call from the installer stating he was picking up my carpet and would be there soon. He arrived and showed up in a beat-up van and wasn't very happy. I asked where his crew was and he said it was just him. He looked around and said "there's furniture that needs moved, I only do empty houses" and left. That's where I am now....

Nothing quick about this company. I write this in hopes that others will not experience the stress,…read moreproperty damage, delays and overall turmoil that Justin's dishonesty and overall lack of organization, professionalism and skill caused during a kitchen renovation. Most concerning is that Justin blatantly lied to us continuously and either didn't show up when he was supposed to be here or showed up hours late causing our work to be impacted and schedules to be disrupted. He will send fake or old photos and excuses without a care as to how it affects others lives. Honesty you would've fared better if you were honest and said you overbooked yourself instead of selfishly telling untruths. Justin's scope of work was clear and precise, however his performance was sloppy and substandard. He was disorganized and so ill -equipped to the point he would use our tools and material or we would have to pick up items in order to keep him on task. We provided drop cloths and yet he was careless and damaged our furniture and finishes during drywall and painting. His cheap paint damaged our ceilings which will be a costly repair. He is not qualified for certain tasks. Simple electrical wiring was completed incorrectly repairs and rewiring was needed to make safe. We were patient and forgiving and routinely made accommodations however his nonsense reached a point of saturation. We have and will occur expenses due to Sullivan's substandard, incorrect, and unsafe work which will require repairs and replacements to be made safe, functional, and correct the damage. When you are working in someone's home, especially a kitchen, which plays a crucial role in day to day life you should be highly respectful and aware of the importance of your role and responsibility to your client. We have given him the opportunity to make things right however he has chosen not to do the right thing which at minimum would be an apology. Additional action will follow. We didn't get to the point where we could see your flooring skills but i think it's best to focus on flooring in your business name and not cause such damage to your clients and your reputation.

From the owner: No matter what kind of floors you want for your home, Sullivan Quick Floor Install can install them…read morein no time. We provide flooring installation services in and around Washington, PA. Our flooring specialists will never cut corners during the installation process, so you’ll get results that last for decades. Get in touch with our flooring company now to speak to a member of our team.