We came here to celebrate my nieces birthday recently. There is a huge party of us, but they were more than willing to accommodate. I used to come here all the time when I was a little as a treat with my parents. I will say things obviously have changed over the years... But I truly was disappointed in the quality/quantity of food compared to the prices.. I would have been better off ordering a kids meal that came with ice cream! My food was good, so was my ice cream, and I have no complaints. However, my sister-in-law ordered a green smoothie. They brought a smoothie out to her, and it was greenISH and tasted like peanut butter. When brought up to the attention of the waitress, she went back to the kitchen, and they stated that they didn't have all of the ingredients for the green smoothie, so they just put them what they had. This was concerning, had somebody had a peanut butter allergy. read more

My coworker and I stopped in for lunch today. This location fully lived up to all our childhood Friendly's nostalgia -- and then some -- thanks in large part to our host/server, Kathy. Kathy seemed to be running the whole show here, and doing it with an air of ease and friendliness. We were especially impressed by her anticipation of all our needs, proactively asking if we'd like separate checks, bringing extra napkins as we ordered our sundae, even guessing exactly what we were going to order! Heck, she was so on top of things that I wouldn't be surprised if you told me she was preparing all the meals, too! The food (and sundaes!) are exactly the quality I've grown to expect from Friendly's. But the excellent service here really made it a 5-star experience from start to finish! read more

Friendly's - The Reese's Pieces sundae -- all of your childhood nostalgia embodied in food. - Ice Cream & Frozen Yogurt Near Me - Vernon, Connecticut

Great as always I moved back to CT and Friendly's is a big part of my memory thank you the food was great and service was too

I go out for breakfast fairly often, but for the past couple of days I've gone to the Friendly's on Talcottville Road in Vernon, which I haven't visited in years. Let me preface my remarks by saying I've eaten breakfast in almost every eatery in Vernon, and I don't think I've ever had a bad breakfast in this town. But I must say that my breakfasts at Friendly's were the absolute best. The eggs were perfectly cooked, as was the bacon. Their fried potatoes with peppers and onions were delectable, and the two thick slices of marble rye toast were an unexpected gift. My server was Katherine, was outstanding, and the atmosphere was quiet, relaxed and, well, friendly. For my money, Friendly's has the best breakfast in Vernon. read more

Friendly's in Vernon is a great spot for a family meal that is still not ridiculously priced. Good food and service. All the favorites still there plus their clam chowder is still the best around. They have the added bonus of great sundaes. read more

This office super friendly and the location is always of kept. It's never a long wait for seating. Food has a variety for those with dietary restrictions. For it not being busy, there tends to be a little bit of a longer wait for the meal. The kids meals are extremely cheap and no more than enough for two meals! read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Vernon, Connecticut

Jessilee was my server and she was very attentive and brightened up my day because of her smile. My food was everything and more than I expected! Mushroom burger on potato roll, broccoli with cheese sauce. read more

Very friendly and fast food was really good I sure will be back and I sure will recommend to people my waitress was very nice and careing

Ordered salad instead of fries. Sent me fries when I said I ordered salad. Manager said I can order salad and pay for it. I said no forget it. He said sorry as he walked away. Not appreciated. Very upset read more

the people who work here are awesome. they are always friendly and take the time to make great sundaes. I always order on the app and I never have to wait long....so yummy read more

Food was alright very small portions, definitely not worth the price. Also they steal tips, She thought I wouldn't notice but when she took my card she took out 6 extra dollars to go to herself behind my back. So stealing money is not OKAY. read more

good food good customer service the best ever in Vernon been going here since I was a kid

Ice cream dessert 5 stars. Butter pecan creamy perfection. Split chicken wrap with my mom. Waitress kind enough to serve split on two plates, however, most of the chicken was in one half instead of distributed evenly. French fries hot fresh and crisp. Good prices for decent food make it a nice choice for family dining. read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Vernon, Connecticut

I used to like this Friendly's a lot. Ate in and ordered out often. Unfortunately this location has really gone down hill. There's no help, (barley any staff) and the food is not good at all. Below is a picture of a bacon cheese burger I ordered today. It was dry to the core. Very over cooked. And just not a quality meal whatsoever. read more

Friendly's - Bacon cheeseburger. - Ice Cream & Frozen Yogurt Near Me - Vernon, Connecticut

Good meal, fast friendly service. Location does not honor Yelp coupons, only Best Friend of Friendly's offers. read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Vernon, Connecticut

I really liked the service, it was fast and the food was delicious. I have gone several times with family and they have loved how fast and delicious they make their dishes, what I like the most is their ice creams since they have a lot of variety and toppings to select totally recommended read more

I got takeout the other day. Loved it. The pretty blonde girl, I think her name is Arielle, did a great job. My ice cream tasted delicious. Definitely going again! read more

As with any other Friendly's location, the food was "A-OK" and very mediocre. What I particularly like about this location was how great the service was: We were seated instantly, and our waitress came up to us in a timely manner to take our drink orders. She then took our food orders whenever we were ready, and checked up on us periodically to make sure we were okay throughout our visit. We ordered the "Chicken Quesadilla" for appetizers, which was quite underwhelming. For my meal, I ordered the "Honey Mustard Chicken Sandwich", and my fiance' ordered the "Turkey BLT". The "Honey Mustard Chicken Sandwich" was quite tasty, and the chefs truly did not skimp out on the amount of honey mustard placed on the chicken. (There was so much honey mustard that it sometimes oozed out from the bun whenever I picked it up to take a bite.) If you don't like honey mustard, this sandwich is not for you. In addition, if you love BLTs, it is recommended that you get the "Turkey BLT", since the sandwich was tasty and filling. Despite the excellent service, I did not like the lay-out of the seating in the restaurant. As someone else mentioned, there are no dividers and no space between the booths. Thus, if you are in a booth and accidentally lean your head back slightly, your head may collide with the person's in the adjacent booth. So, after eating a lot at this location, one unfortunately cannot lean back in their booth during the intense stages of "food coma". Another thing to point out is that this location does not honor any promotions done by Yelp!. I checked-in on the Yelp! app on my phone and was prompted with the deal of "1 Free Appetizer w/ Purchased Entree". When I brought this to the attention of the waitress and manager, I was told that they do not honor this promotion, and that they only honor the offers given by "BFF". Even though this was somewhat of a buzzkill, I appreciated how the waitress and manager were very respectful. I can see myself coming back here for some ice cream, especially since the customers at the adjacent tables were served some delicious-looking sundaes. Overall, as with any other Friendly's location, the food is mediocre, but most people tend to go to Friendly's for dessert anyway. I would recommend this place to anyone in the Vernon, CT area that is craving ice cream, and possibly an "A-OK" savory meal. read more

See all

Got take out tonight and everything was great! We ordered in advance to pick up, and they were only under 5 minutes late, but still apologized for the wait. My Reece's cup FriendZ was especially good! read more

Friendly's - Friend-Z - Ice Cream & Frozen Yogurt Near Me - Vernon, Connecticut

The shake was creamy and really cool. it's minty, and with whipped cream and cherries read more

Friendly's - Mint Chocolate Chip Shake - Ice Cream & Frozen Yogurt Near Me - Vernon, Connecticut

Victoria in the Vernon CT Friendlys was great yet again! We were glad we sat in her section. Always so nice, fast and accommodating.

Came in for breakfast New Year's Day morning. Seated as soon as we arrived. Served promptly. All was great. Way to start the New Year off in a good note. read more

The Friendly's in Vernon CT has the most amazing short rib sandwich. You should try it, you won't be disappointed!

Poor service. Order wrong. $7.99 for a small plate of salad with some chicken. Ridiculous!!! Manager came to ask us if we wanted refills on our sodas as we were getting ready to leave. A little too late!! read more

milkshakes were great, food arrived timely, waitress was pleasant. it's conviene and close to home.

I go to this place almost exclusively for ice cream. And must of the times I go for take out. I had something so if their sundaes and I've creams. I like the Royal banana split. After a long time I had this yesterday. To my surprise now it is two scoops. I thought banana split anywhere is there scoops - chocolate, vanilla and strawberry. Seems here it is only chocolate and vanilla now. I recommend either putting the third scoop back or provide an option in the menu itself to upgrade to three scoop. I like the Hunka Chunka PB Fudge sundae and shake. Jim Dandy and other large sundaes are big. I generally take it only when I am really hungry or if there is someone I can share with. There is a 12 scoop crowd pleaser which I will take some day. Not sure even two can finish it. From a food perspective they have a ton of junk. Super melts are delicious. Platters and appetizers are ok as well. I generally get a bad feeling after eating their food, not sure if the reason. They need to maintain the place a little better. read more

Friendly's - Royal banana split - Ice Cream & Frozen Yogurt Near Me - Vernon, Connecticut

See all

It saddens me to see the decline of Friendly's. There is enough value from the brand for people my age and above for a great retro experience that does not exist in its current form. This is my favorite location and my family consistently gets good customer service and a nice meal. Today was no exception. We all got the standard fare of burgers. My patty melt was unusually bad as there was something wrong with the onions. Our ice cream treat was worth it. I'm not sure is this brand will be with us forever without changes. This is the best of the bunch. read more

Went to the Friendly's in Vernon, Connecticut on Sunday, May 27, 2018. Service was very fantastic! Server said her name, came back a few times to check on us. Manager was very nice and prefect. Very clean and big too. Will come back again. read more

See all

Yeah they didn't fill the cup all the way this is how it came to my house. The cups this size for a reason why wouldn't you fill it? They never used to do this but now there seems to be an issue every time i get something. read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Vernon, Connecticut

Friendly's, you lost 2 stars with your horribly executed remodeling. The restaurant used to be private and comfortable to eat in... now with no dividers between booths and tables, including some tables separated by only a wall that comes up less than three feet, it seems like you're eating in a cafeteria or eating your meal with strangers... uncomfortably close and a part of their conversation! If you thought taking the dividers out between rows of booths was a good idea, you got it all wrong. At least stagger the tables so I don't have strangers joining me for my meal. The food is the same, at least that didn't suffer the fate that the dining area did! Friendly's has definitely slipped a notch in my standings when considering where to head for a quick meal. read more

I tried all my devices to order online and was unsuccessful. I called in my order which the woman was cordial. We ordered the Vermonter burger meal, the french fries were very minimal. The Vermonter burger meal online stated it came with a sundae. We did not get the sundae in our bag. Basically, the meal was only a burger, and was still hungry after eating the meal. Not worth ordering the Vermonter meal online. We will never order again online. We will go inside to eat or go elsewhere. read more

I ordered the veggie burger here. It was supposed to come with tomato, lettuce, and onions but mine arrived with no onions, a tiny tomato slice and one lettuce leaf. It was very disappointing. The service was decent though. read more

Another place to scratch off the list! Recently discovered they have online ordering. Placed an order for dinners for 4. Had my husband pick it up. He got home to discover they had forgotten his dinner salad. Not only that but they forgot all the salads. He was so furious that i had be the one to drive back to ask for them. When I arrived I got a lame excuse about the online system being glitchy. So how did they forget the entree salad as well as the side salads? They got the other entrees and an app right. So I informed the manager that my husband was very unhappy and would probably never sgree to pick up food from them again. She offered me a free cone the next time I came in. Not good enough. It was a 15 minute ride each way. I restated how mad he was and she shrugged it off. So a half hour after my food first arrived at home I returned to find that my cold greasy quesadilla was also burnt black inside. My son told me his burger had also been burned black. Disgusting. We are done with them. Very sad to see a local institution turn to garbage. read more

Friendly's - Burnt chicken in quesadilla - Ice Cream & Frozen Yogurt Near Me - Vernon, Connecticut

gotten Food poisoning or something along the lines of it the last two times I went there. Think it could be the chicken, or the Buffalo sauce on it. Never been in this much pain in my life. food is good but do not recommend read more

Our experience was excellent! Emma gave us fantastic service. She was very happy and helped us with the menu. The food was out very quickly after ordering and tasted amazing! It was very reasonably priced and a great experience!! We will definitely be coming back. read more

Meal was lackluster and expensive. The burger looked and tasted like a hockey puck. The fries had a funny taste. The whole meal burger, turkey bacon club and kids meal came to 40. Could've gone to McDonald's for 1/2 that and had a better meal. Definitely will not go back read more

In all fairness, the waitstaff was friendly and attentive and the ice cream great. However, everything else was a epic "fail." Old school atmosphere comfort replaced by discount tacky cookie cutter "mall crap." Not the Friendly atmosphere we expect much the way Howard Johnson's was. Ziosk, Friendly's desperate attempt to remain current only diminishes your dining experience to the point that what you are really eating is average fast food. Don't expect this to change. Tacky Ziosk table terminal with cheesy games, at $1.99 only makes you fell less inclined to return. Fair well Friendly's ; it was nice knowing you .... read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Vernon, Connecticut

Popped in here on a whim while out looking for food. The nostalgia was like a tractor beam! There have definitely been some changes to the Friendly's chain since my last visit. They've clearly made an attempt to modernize a bit, including adding some Ziosks to each table for both handling payment and some pay-to-play video gaming. For a mere 1.99, you can avoid the terrifying prospect of having to socialize with the people at your table! (Or adjoining tables, since there aren't any dividers.) I'm sure some people will miss the old look, but I thought the place looked nice, and it was clean and well-kept. The real surprise, however, was the high level of service. Friendly's had become infamous for poor service, particularly the Elmwood location of my youth, where people would die of old age in their booth before their menus came. Not so at this joint, where our server was rock solid. Our orders were taken quickly and our food arrived sharply, and we even saw our server winning over some grumpy kids at a nearby table to help keep the peace. Gold star for that woman! The food was... fine. It's Friendly's; what can you say? My Fribble was delicious, albeit pricey, and my meal was a perfectly satisfactory salt-and-oil delivery system. The chain has always worked the awkward space between fast food and 'sit down' cuisine, and it still does. Of course, now that fast food "value meals" are teetering towards the ten dollar mark, Friendly's is beginning to look like a bargain. At least you get waited on, and the tables aren't sticky. Worth taking a look, and giving an old friend a second chance. read more

I'm not a big fan of Friendly's, but since their remodel, I like their $5 meals. Small portion of fries with it, but what can you expect for $5? If you're looking for a fast, cheap meal, you could do worse. The best part of this Friendly's is the staff. They have some really wonderful waitresses, which is unusual for Friendly's, which typically employs subpar servers. read more

We used to love Friendly's, especially this location. However, the last few visits haven't been that great. Not horrible, but not great. Yesterday's visit will most likely be the last. I know most places are struggling to find staff, so my family and I were ok with the extended wait. The waitress was clearly trying her best. Our issue was with the quality of the food. It was absolutely horrendous. The fishamajig supermelt was inedible. The fish was literally mush and didn't really taste like anything and the cheeseburger had been cooked literally to death. While dessert was fine (thank God), we were still not happy with dinner. Again, the waitress was doing her best so I don't blame her. We just wanted to get out of there, so we paid, tipped, and left. I really hope that whatever is happening here gets fixed quickly. I'd hate to see this location suffer the same fate as all the others. read more