Dropped off my suit off on a Wednesday morning and got it nicely steamed and cleaned by Friday…read moreafternoon--just in time for my next event. Really grateful for the speed, gentleness, and quality of service. I was happy to read up on some of the background of this place as a family institution that's really intentional on their ecological footprint as well. The price wasn't too bad at all at just under $30 for a suit. I'll definitely be back for whatever cleaning needs I can't resolve with my own washer.

Sung and his team are great. Always so kind and helpful…read more Items are always ready before predicted and perfect at pick up time.

Not the same place it used to be…read more I came here years ago when they first opened--probably over a decade ago--and they were great back then. Unfortunately, that's no longer the case. I recently dropped off a blazer for two things: 1. Sleeve and collar repairs (to fix broken stitching) 2. Dry cleaning They called me to clarify the alterations and said they could fix the sleeve, but the seamstress "doesn't like to do collar work." That should've been my red flag, but I let them go ahead with the sleeve. When I came to pick it up, I pointed out that the stitching looked awful--completely unprofessional. It was a sloppy hand stitch, and they claimed it was "reinforced." I've included a photo so you can judge for yourself: the left side shows the original factory stitching and the right side is their work. Not even close. I was quoted $18 but charged $15, so I assumed they at least did the dry cleaning and maybe knocked a few bucks off. But when I got it home, it still looked dirty. I called to ask if it had even been cleaned, and that's when they told me the ticket only said alterations. That was never the agreement--I was clear when I dropped it off that I wanted both. In the end, I paid $15 for work that now needs to be redone, and I still need to get it dry cleaned somewhere else. I let them know I'd be writing a review because this was frustrating, disappointing, and just not worth it. It's a shame because they used to be better. I won't be back. _________ Let me clarify a few things in response to Eric's reply: First, price was never the issue. When I dropped off the blazer, I was given an estimate for both the collar and sleeve repair. I was told the collar might not be worth fixing due to cost, and that the seamstress would need to confirm pricing. I never declined the service to "avoid the cost," nor did I say I'd fix it myself--I was waiting for a quote that never came. Second, there was no hole in the armpit area. There were two areas in the collar that needed repair, and loose stitching on the sleeve that needed reinforcing. These were clearly pointed out during drop-off. Third, I didn't ask for a discount. I voiced my concern about the quality of the sleeve repair when I picked it up--it was poorly hand-stitched and clearly not professional. The employee then went to the back, made a phone call, and returned to charge me $15. That price reduction was your team's decision--not mine. I also requested dry cleaning when I dropped the blazer off. That part of my request was ignored. When I called to ask about it, I was told the ticket only said "alterations." So somewhere between drop-off, alterations, and pick-up, there was clearly a breakdown in communication--either between the front desk, the seamstress, or management. And for the record, I didn't "threaten" a bad review. I said I would be writing an honest one, and I did. The photos I posted clearly show that the stitching was not done to a professional standard. That's not an opinion--it's visible. Instead of trying to discredit my experience or twist the facts, I suggest taking this feedback seriously. I was a returning customer from years ago and gave your business a chance. But this visit was disappointing and frustrating. The defensiveness in your response only confirms how little accountability you're willing to take.

I really loved this place and gave over $500 to them in just a year and half of business…read more Unfortunately they damaged a skirt and would not help me find a remedy. They offered me $10 credit which felt like I am not valued here. I love to support local business so this was really disappointing. It was a brand new skirt I brought in and never got the chance to wear it. Up until this point all the work had been excellent and it is close to my home so I am disappointed to have to find another place to go to. I went in with good faith to explore options in restoring trust with the business relationship because I wanted to continue coming here. I didn't ask for a refund. I didn't ask for cash back. I asked for a credit or gift card on my account for some amount. Eric the manager (and maybe owner) said all he could do was $10 because "the skirt is still wearable and the damage is not noticeable." He said if he gave me $50 then he would own the skirt. I took the skirt back in on 1/21 because I noticed the damage on 1/20. The young man behind the counter said a manager would call me. I called on 1/27 to follow up because I had not heard anything. I spoke to the woman who handles the dry cleaning directly and she was very rude. She told me she cleaned it herself and used those pins. She told me I was the only one who ever complained which looking at the reviews is not true. I told her I was just following up because I had not heard anything from them. I asked when the manager would be in so I could go in and speak to them since that was what they said were next steps. I went on 1/30 and had the interaction with Eric. When he returned the skirt to me it was in a pants clip hanger and not safety pinned which I'm not sure why it was not originally handled this way. I was never offered an apology. Instead I was patronized and mocked. Unfortunately throughout this process I felt belittled and disrespected. It felt really bad. I won't be coming here again. Updating this review because the owner replied: there is not a consistent policy because when I went in Eric said "I can do 5 percent" and then said "okay 10 percent". "Okay so what would you like". So there does not seem to be a policy that is consistent with everyone since he was making it up and changing on the spot. Even in their reply on yelp and google no apology or accountability was provided. A $20-$25 credit to someone's account would come out to 1-2 free items to be cleaned. Which for someone like me who spends $75-$225 every time I come here felt reasonable.

I like it here. Clothes are ready in at least two days which is very efficient and satisfying to my…read moreneeds.

My previous review was based on 2 visits that were awesome. Apparently consistency isn't their…read morething. The first two times I came here it was problem free, quick and "cheap". only 3 weeks later the same pressing service is almost twice as much as the it was the last 2 times. I don't know that it's true there was a price change or the prices just change.

Took my daughters' dance costumes here to get alterations. They are very friendly; great customer…read moreservice. The prices are reasonable compared to other places I've gotten alterations done at. The quality of work is good and was finished fairly quick. I will definitely come here on a regular basis for alterations.

I am going to this place for several times since it is so close to home but this is the second time…read morethat she made me upset, am not sure if she is the owner. The first time my husband brought his scrub pants to get altered, it was roo short whenever my husband is wearing at work when I said it to her she said she measured it then I stopped going to her then I came back thinking to give her a second chance then I went to get my Adidas sweat pants altered w/ the adjustable string at the bottom so when I picked it up, the adjustable strings were gone & instead of being apologetic she is blaming me that I did not say to her to keep the original so I told her but that is the style of the pants & charging me extra $14 to put it back. It was a back & forth discussion without her recognizing her mistake & the most important she threw away that pair of strings she cannot find it. Left the place & will not come back.

Quick and affordable cleaning for suits and blazers. Will be making this my go-to place for dry…read morecleaning

I took my purse to a better cleaner for the first time since the interior got so dirty over time…read more I was very nervous about taking my purse to anyone else to get cleaned, but I've been coming here for years for clothing alterations and the staff is so friendly! It's spotless, I'm extremely satisfied with the results and customer service is incredible. I wish I had taken a before picture but I got the after

The woman at the counter is friendly and kind. Clothes came back quickly and stains were removed…read more Happy to find a good local dry cleaner! I have already referred them to others.

I adore the couple who run this shop. They're so sweet and attentive. When I have a lot of items to…read morepickup, the husband always helps me bring them out to my car. Both my partner and I have our uniforms cleaned and pressed here and they turn out perfect every single time. I recently brought in a trench coat that I'd thrifted from Japan, and I did not realize that it had a lose seam and one lose button - they showed me what needed mending and fixed it for me! We'll be loyal customers for the foreseeable future.

super nice, quick and easy, reasonable prices and great people! i was in and out and ut inly took 2…read moredays to dry clean my dress!

I first came here about 4 years ago to have my wedding dress cleaned, and they did an amazing job…read more I recently came back again, and I'm just as impressed. They worked so fast to fix 3 of my clothing pieces, and everything came out perfect. I'm petite, and they were able to tailor my overalls to fit me like a glove, seriously, they look so good now. They also fixed one of my jackets at the waist, and the fit is now exactly how I wanted it. The quality of the work is incredible. The stitching looks so professional that you can't even tell anything was altered. Jennifer helped us, and she was amazing, super kind and helpful throughout the process. Highly recommend this place!

They are nothing short of amazing. Kind friend I and take customer service to an next level. They…read moreare an amazing place to have your clothing, dry clean I will be going there and suggested you do the same

Not sure why this place has one star, but I've never had any issues with them…read more They've always had my stuff cleaned right, the prices are reasonable and their customer service is alright. Parking is very tough though.

Fast in and out, they were done at the time and sent a text notifying to pick up, and straight…read moreforward pricing! Would have them help out again

Great results and quick turn around time! I needed a dress shortened and it was ready for pickup in…read morejust four days. The coolest part about this business? They have a drive thru pick up window! Super impressed by the results and it fits exactly how I wanted. Prices are very reasonable too.

Great service! Convenient pick up and drop off and very reasonably priced…read more Easy & friendly communication too. We accidentally included 4 small rugs that we didn't want to wash and Charles kindly let us know and returned them with no charge. There's a discount for first timers too. Will definitely use them again. Highly recommend!!

I used to have a dry cleaning service at work and got used to how convenient it is. Changed offices…read moreand the new place doesn't have the dry cleaning service. Thank goodness I found TECH-Cleaners!! Pick ups are easy to schedule, pricing is transparent, the quality of service is top notch. I am confident that when TECH-Cleaners has my clothing, the items are being well taken care of. I've also had alterations done through them. I just pin where I want the hems to be and don't worry about anything else! Thanks TECH-Cleaners for taking a recurring errand off my TO DO list!